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All Journal JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora Patria Artha Management Journal JISIP: Jurnal Ilmu Sosial dan Pendidikan SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL Jurnal Darma Agung Jurnal Ilmiah Administrasita' JURNAL ILMIAH GLOBAL EDUCATION Edu Sociata : Jurnal Pendidikan Sosiologi Takuana: Jurnal Pendidikan, Sains, dan Humaniora Jurnal Sosial dan Sains Innovative: Journal Of Social Science Research Journal of Social Knowledge Education (JSKE) Presidensial: Jurnal Hukum, Administrasi Negara, Dan Kebijakan Publik Community Services: Sustainability Development
Selanno, Hendry
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Strategi Efektifitas Penganggaran Berbasis Kinerja Dalam Program Pengembangan Pemuda dan Olahraga Pada Dinas Pemuda dan Olahraga Kabupaten Seram Bagian Barat Patty, Jafar; Rahawarin, Mohamad Arsad; Selanno, Hendry
Jurnal Ilmiah Global Education Vol. 6 No. 4 (2025): JURNAL ILMIAH GLOBAL EDUCATION
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/jige.v6i4.4564

Abstract

This study aims to analyze the effectiveness of performance-based budgeting in the Youth and Sports Office of West Seram Regency to support youth development programs and improve sports achievements. A quantitative approach was employed using the Analytical Hierarchy Process (AHP) method to determine priority strategies for budget management. Data were collected through interviews, observations, and documentation, involving 15 respondents from five pentahelix elements: government, academics, community, media, and development planning sectors. The findings reveal strong internal factors, such as organizational commitment, experienced human resources, and productive partnerships, which support the implementation of performance-based budgeting. Externally, government support, CSR opportunities, and technological advancements provide a favorable environment for aggressive budget optimization strategies. However, challenges such as limited HR capacity, dependence on regional budgets, and disaster risks must be addressed. The study recommends strengthening HR capacity through technical training and digital literacy, leveraging technology for transparent financial management, and diversifying funding sources via private partnerships and international grants. These strategies are expected to enhance the effectiveness, transparency, and accountability of regional financial management while delivering tangible impacts on youth development and sports performance.
Pengaruh Fungsi Anggaran dan Kinerja Panitia Kerja (Panja) terhadap Efektivitas Penyusunan Rancangan Peraturan Daerah (Ranperda) di Dewan Perwakilan Rakyat Daerah (DPRD) Kota Ambon Selanno, Della Michelle; Sahetapy, Petronela; Selanno, Hendry
Jurnal Ilmiah Global Education Vol. 6 No. 4 (2025): JURNAL ILMIAH GLOBAL EDUCATION
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/jige.v6i4.4660

Abstract

This study aims to examine the influence of the DPRD budget function and the performance of the Working Committee (PANJA) on the effectiveness of Draft Regional Regulation (Ranperda) preparation in the Ambon City DPRD. The research employed a quantitative survey approach. The population consisted of DPRD members and PANJA members involved in Ranperda preparation. Data were collected through questionnaires and analyzed using multiple linear regression, t-test, F-test, and coefficient of determination (R²). The results indicate that the DPRD budget function positively and significantly affects the effectiveness of Ranperda preparation (Sig. = 0.002), while PANJA performance has a positive and highly significant effect (Sig. < 0.001). Simultaneously, both independent variables significantly influence the effectiveness of Ranperda preparation (Sig. < 0.001), accounting for 78.2% of the dependent variable’s variance. These findings highlight that effective Ranperda preparation requires synergy between well-planned budgeting and professional technical execution by PANJA. The study implies the need to enhance DPRD members’ capacity in budgeting functions, optimize PANJA performance through training and evaluation, and ensure intensive coordination between both parties to produce high-quality regional regulations that impact local development.
Pengaruh Kapasitas Fiskal Daerah terhadap Kinerja Dinas Kependudukan dan Pencatatan Sipil Provinsi Maluku dalam Mencapai Target Nasional Rahman, Arief; Rahawarin, Mohamad Arsad; Selanno, Hendry
Takuana: Jurnal Pendidikan, Sains, dan Humaniora Vol. 4 No. 3 (2025): Takuana (October-December)
Publisher : MAN 4 Kota Pekanbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56113/takuana.v4i3.224

Abstract

This study analyzes the influence of regional fiscal capacity on the performance of the Civil Registration and Population Service (Disdukcapil) of Maluku Province in achieving national administrative targets. Using a descriptive qualitative approach, data were obtained through interviews, document reviews, and field observations. The results show that fiscal capacity significantly supports operational activities, service infrastructure, and outreach programs, particularly for remote island communities. Nevertheless, fiscal capacity alone does not determine performance outcomes. Leadership, coordination, and service innovation also play crucial roles. Despite fiscal limitations, Disdukcapil has adopted adaptive strategies to sustain service delivery, though disparities in access persist. Strengthening fiscal policy, optimizing transfer funds, and improving governance capacity are essential for sustainable and equitable population services. This study contributes to the understanding of fiscal dynamics and public service performance in geographically dispersed regions.
Model Pelayanan Berdasarkan Indeks Kepuasan Masyarakat pada Dinas Kependudukan dan Pencatatan Sipil Kabupaten Seram Barat Nahuway, Julis; Selanno, Hendry; Rolobessy, Mike J
Takuana: Jurnal Pendidikan, Sains, dan Humaniora Vol. 4 No. 3 (2025): Takuana (October-December)
Publisher : MAN 4 Kota Pekanbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56113/takuana.v4i3.237

Abstract

This study aims to analyze and formulate a service model based on the Community Satisfaction Index (IKM) at the Population and Civil Registration Office of West Seram Regency. The research uses a descriptive quantitative method with a Likert scale and analyzes data based on the 14 IKM elements established in the Regulation of the Ministry of Administrative and Bureaucratic Reform. A total of 129 service users participated as respondents. Data were processed using descriptive statistics and spider web analysis. The results concluded that the IKM scores ranged from 3.59 to 3.84, placing the overall average IKM of 3.72 in the “Good” category. The recommended service model emphasizes maintaining high service standards through fast, responsive, fair, friendly, and transparent procedures. Officer discipline, ability, and assertiveness must be strengthened alongside clear service costs and schedules. Improving comfort and integrating digital service features are also essential to enhance efficiency and public satisfaction.
Impact of Job Satisfaction and Organizational Culture on Service Quality in Central Maluku Regency Teubun, Edward; Selanno, Hendry; Nataniel, Elake
Journal of Social Knowledge Education (JSKE) Vol. 6 No. 4 (2025): November
Publisher : Cahaya Ilmu Cendekia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37251/jske.v6i4.2330

Abstract

Purpose of the Study: This study aims to examine the influence of job satisfaction and organizational culture on improving service quality at the Investment and One-Stop Integrated Service Office of Central Maluku Regency. The focus is to determine which internal factors significantly drive better public service quality. Methodology: The study applies a quantitative approach using a survey method. Data were collected with structured questionnaires from 38 employees for the independent variables and 100 service users for service quality. Multiple regression analysis and hypothesis testing were performed using SPSS software to evaluate variable relationships. Main Findings: The results show that all independent variables collectively have a significant effect on service quality. However, partial testing indicates that only job satisfaction has a positive and significant impact on service quality. Employee performance shows a negative and non-significant effect, while organizational culture does not significantly influence service quality improvement at the Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu the Investment and One-Stop Integrated Service Office of Central Maluku Regency. Novelty/Originality of this Study: This study highlights the contrasting effects of internal organizational factors on public service quality by showing that job satisfaction is the only significant driver. The finding provides new insight into prioritizing human resource policies in public service institutions where organizational culture and employee performance may not directly enhance service outcomes.
INTERNAL OVERSIGHT, TRANSPARENCY, AND INSPECTORATE EFFECTIVENESS: EVIDENCE FROM THE MONITORING CENTER FOR PREVENTION (MCP) IN MALUKU PROVINCE Rizal; Bahasoan, Aminah; Selanno, Hendry
SOSIOEDUKASI Vol 14 No 4 (2025): SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL
Publisher : Fakultas Keguruan Dan Ilmu Pendidikan Universaitas PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36526/sosioedukasi.v14i4.6635

Abstract

This study investigates the extent to which internal oversight and administrative transparency influence the effectiveness of the Maluku Provincial Inspectorate in supporting the achievement of the Monitoring Center for Prevention (MCP) program. Strengthening internal control systems and improving transparency is crucial for ensuring accountable governance and preventing administrative irregularities. Using a quantitative associative design, the study surveyed 105 Inspectorate personnel through structured Likert-scale questionnaires. Data were analyzed using instrument validity tests, reliability tests, classical assumption testing, and multiple linear regression. The results show that internal oversight has a strong and significant positive effect on Inspectorate effectiveness, demonstrating its central role in improving compliance, minimizing risks, and supporting MCP performance. Administrative transparency also exerts a significant positive influence, although to a lesser degree, indicating that accessible information systems and open documentation enhance monitoring accuracy. Simultaneously, both variables significantly predict Inspectorate effectiveness, confirming the importance of integrated internal control and transparency frameworks. This study contributes empirical evidence to public governance research and highlights the need to reinforce control mechanisms and transparency practices to improve MCP achievements in regional government institutions.
EVALUATION OF THE QUALITY OF PROGRAM AND ACTIVITY PLANNING AT THE SOCIAL AFFAIRS OFFICE OF MALUKU PROVINCE: A DATA-BASED PARTICIPATORY PLANNING PERSPECTIVE Tutuhatunewa, Alfa Maximille; Tuanaya, Wahab; Selanno, Hendry
SOSIOEDUKASI Vol 15 No 1 (2026): SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL
Publisher : Fakultas Keguruan Dan Ilmu Pendidikan Universaitas PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36526/sosioedukasi.v15i1.6984

Abstract

This study examines the quality of program and activity planning at the Social Affairs Office of Maluku Province from a data-based participatory planning perspective. High-quality planning is essential for ensuring that social welfare programs are effective, efficient, and responsive to real community needs, particularly in a geographically dispersed and socially diverse region such as Maluku. Using a qualitative research approach, data were collected through in-depth interviews, direct observation, and document analysis involving key planning actors within the institution. The findings indicate that planning practices have increasingly incorporated stakeholder participation and the use of social data to identify priority issues and design targeted interventions for vulnerable groups. Participatory mechanisms involving government units, community representatives, and traditional leaders contribute to greater contextual relevance and policy alignment. In addition, the utilization of integrated social data supports more evidence-based decision-making and program justification. However, the study also reveals several challenges, including limited depth of stakeholder involvement in decision-making, inconsistencies in data quality and integration, uneven analytical capacity among planners, and weak feedback follow-up mechanisms. These constraints limit the full realization of participatory and data-driven planning as a strategic tool for social development. The study concludes that strengthening institutional capacity, improving data governance, and enhancing inclusive participation are critical to improving planning quality and ensuring sustainable social welfare outcomes in Maluku Province.
Implementasi Digital Leadership Dalam Pengembangan Kompetensi Digital Pada Pelayanan Publik Di Dinas Penanaman Modal Dan Pelayanan Terpadu Satu Pintu Kota Ambon Pentury, Emeria; Rahawarin, Mohamad Arsad; Selanno, Hendry
Jurnal Ilmiah Administrasita' Vol. 16 No. 2 (2025): EDISI DESEMBER 2025
Publisher : Program Studi Administrasi Publik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47030/administrasita.v16i2.1024

Abstract

This study aims to analyze the implementation of digital leadership in developing digital competencies for public service at the Investment and One-Stop Service Office (DPMPTSP) of Ambon City. The research employed a qualitative approach, collecting data through in-depth interviews, observations, and documentation. The findings indicate that DPMPTSP employees possess basic understanding and adequate digital competencies, particularly in the use of electronic licensing systems, data management, and digital communication, although limitations exist in advanced features and system integration. The implementation of digital leadership by the Head of DPMPTSP and related officials encourages training, technology-based learning, and data utilization for decision-making, positively affecting employee motivation and adaptation to digital transformation. The impact of digital leadership is evident in the improvement of speed, transparency, and quality of licensing and investment services, supported by application integration, online complaints, and accessible information technology for the public. Challenges such as limited infrastructure, resistance to change, and human resource capacity are addressed through employee development, cross-sector collaboration, and the establishment of a sustainable digital ecosystem. In conclusion, digital leadership serves as a key factor in creating public services that are effective, efficient, and responsive to societal needs in the digital era.
Analisis Kualitas Pelayanan Publik di Kantor Kecamatan Kota Masohi Kabupaten Maluku Tengah Bastian, Izak; Rahawarin, Mohamad Arsad; Selanno, Hendry
Jurnal Ilmiah Administrasita' Vol. 16 No. 2 (2025): EDISI DESEMBER 2025
Publisher : Program Studi Administrasi Publik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47030/administrasita.v16i2.1026

Abstract

This study aims to analyze the quality of public services at the Masohi City Sub-District Office, Central Maluku Regency, from the perspective of service users. Using a qualitative descriptive approach, the research explores the experiences, perceptions, and expectations of the community regarding public service delivery. Data were collected through in-depth interviews, participatory observation, and document analysis to obtain a comprehensive understanding of the service process and its influencing factors. The study focuses on five dimensions of service quality: tangible, reliability, responsiveness, assurance, and empathy. The findings indicate that the tangible dimension, including physical facilities and infrastructure, provides a basic foundation for service quality, though some improvements are needed to enhance user comfort. Reliability reflects the ability of staff to deliver consistent and accurate services, while responsiveness and empathy demonstrate the staff’s readiness and attentiveness to community needs. The assurance dimension shows that the competence, professionalism, and trustworthiness of staff foster confidence among service users. Despite several strengths, there are areas for improvement, particularly in optimizing physical facilities, administrative procedures, and communication to ensure faster, more efficient, and more satisfactory services. This study concludes that public service quality at the Masohi City Sub-District Office is generally satisfactory but requires continuous improvement. Enhancing staff performance, facilities, and user interaction can increase community satisfaction and strengthen the professional image of the Sub-District Office as a reliable and responsive public service provider.
Co-Authors Ahmad Rosandi Sakir Alhamid, Muhammad Rizki Aminah Bahasoan Anama, Rustam Arief Rahman Bahasoan, A. Bahasoan, Aminah Bastian, Izak Firdausi, Hasan Hamid, Alwin La Hamin, Kamsal Jeanly Waisapy Johan Lubis, Rilla Anggriani Jusuf Madubun Karepesina, K.F. Asiqien Kastanya, Mordy Hizki Kiat, M. Sulaiman Kubangun, Arjuna Yusuf Maulana LAURENS, SAMSON Leasa, Elsa Lubis, Rilla Anggriani Johan Madubun, J. Mezak Wakim, Mezak Mike J Rolobessy Myla Libran, Resya Nahuway, Julis Namakule, Rufiani Utari Nataniel, Elake Normawati Normawati, Normawati OHELLO, MARLON ELFIANUS Ohoiwutun, St.K. Ohoiwutun, Stanislaus Kostka Ohuiwutun, Stanislaus K. Padang, Adriana Pattimukay, Hengky Pattimukay, Hengky Virgo Richardo Patty, Jafar Patty, Julia Theresia Pentury, Emeria Rahawarin, Ichlazul Amal Rahawarin, M.A. RAHAWARIN, MOHAMAD ARSAD Rahmah, Annisa Rejaan, Silvius Rengifurwarin, Zainal Abidin Renwarin, Husna Renwarin, Martinus Reyaan, Edmundus Rizal Rolobessy, Mike J Rolobessy, Mike J. Rumailili, Muh. Fauzan Sahetapy, P. Sahetapy, Petronela Saimima, Jamdi SAMSON LAURENS Sangadji, Bharatayuda Junipratomo Selanno, Della Michelle Silawane, Djamiah Simatauw, Fandry Soulissa, Fandi Sukur, Dilly Ardiany Teubun, Edward Tuanaya, Wahab Tuhelelu, Nurul Fatah Tupan, Joselina Tutuhatunewa, Alfa Maximille Ufie, J.A. V.R Pattimukai , Hengky Zacharias, Tehubijuluw