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All Journal Publisia: Jurnal Ilmu Administrasi Publik Sketsa Bisnis MALIA JURNAL HERITAGE JURNAL NUSANTARA APLIKASI MANAJEMEN BISNIS EQIEN - JURNAL EKONOMI DAN BISNIS Jurdimas (Jurnal Pengabdian Kepada Masyarakat) Royal Amalee: Indonesian Journal of Community Research & Engagement Jurnal ABDINUS : Jurnal Pengabdian Nusantara Jurnal Pembelajaran Pemberdayaan Masyarakat (JP2M) JMK Jurnal Manajemen dan Kewirausahaan Bisnis Net : Jurnal Ekonomi dan Bisnis PROFICIO: Jurnal Pengabdian Masyarakat PROGRESIF MES Management Journal Jurnal Ekonomi, Bisnis dan Manajemen Kreasi: Jurnal Inovasi dan Pengabdian Kepada Masyaraka Jurnal Inovasi Pengabdian dan Pemberdayaan Masyarakat Dedikasi Saintek Jurnal Pengabdian Masyarakat Wawasan : Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan Maeswara: Jurnal Riset Ilmu Manajemen dan Kewirausahaan Jurnal Manuhara: Pusat Penelitian Ilmu Manajemen Dan Bisnis Journal of Economic, Management and Entrepreneurship Jurnal Pustaka Cendekia Hukum dan Ilmu Sosial Jurnal Ekonomi, Manajemen, Akuntansi DEDIKASI SAINTEK Jurnal Pengabdian Masyarakat
Sulhan, M.
Universitas Yudharta Pasuruan
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Nursing Public Health Social Sciences Other

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Pengaruh Ethical Leadership dan Work Engagement terhadap Job Satisfaction dan Organizational Citizenship Behavior (OCB) (Studi pada Karyawan PT. Easterntex): Penelitian Devi Ningrum Sintawati; M. Sulhan
Jurnal Pustaka Cendekia Hukum dan Ilmu Sosial Vol. 4 No. 2 (2026): Jurnal Pustaka Cendekia Hukum dan Ilmu Sosial Volume 4 Nomor 2 June - September
Publisher : PT PUSTAKA CENDEKIA GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70292/pchukumsosial.v4i2.522

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh Ethical Leadership dan Work Engagement terhadap Job Satisfaction dan Organizational Citizenship Behavior (OCB) pada karyawan PT. EASTERNTEX. Penelitian ini dilatarbelakangi oleh meningkatnya jumlah karyawan yang keluar pada tahun 2025 sehingga diduga berkaitan dengan kepemimpinan, keterikatan kerja, kepuasan kerja, dan perilaku Organizational Citizenship Behavior (OCB). Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei. Sampel penelitian berjumlah 260 karyawan tetap PT. EASTERNTEX yang telah bekerja minimal satu tahun dan dipilih menggunakan teknik purposive sampling. Data dikumpulkan melalui penyebaran kuesioner dan dianalisis menggunakan Structural Equation Modeling (SEM) berbasis Partial Least Squares (PLS) dengan bantuan perangkat lunak SmartPLS 4. Hasil penelitian menunjukkan bahwa Ethical Leadership berpengaruh positif dan signifikan terhadap Job Satisfaction dan Organizational Citizenship Behavior (OCB). Work Engagement juga berpengaruh positif dan signifikan terhadap Job Satisfaction serta Organizational Citizenship Behavior (OCB). Selain itu, Job Satisfaction berpengaruh positif dan signifikan terhadap Organizational Citizenship Behavior (OCB). Nilai koefisien determinasi menunjukkan bahwa Ethical Leadership dan Work Engagement mampu menjelaskan variasi Job Satisfaction sebesar 53,0%, sedangkan Ethical Leadership, Work Engagement, dan Job Satisfaction mampu menjelaskan variasi Organizational Citizenship Behavior (OCB) sebesar 72,9%. Hasil penelitian ini menunjukkan bahwa penerapan kepemimpinan yang etis, peningkatan keterikatan kerja, dan kepuasan kerja dapat meningkatkan Organizational Citizenship Behavior (OCB) karyawan PT. EASTERNTEX.
Pengaruh E-Service Quality, E-Trust Terhadap E-Loyality Dengan Kepuasan Pelanggan Sebagai Variabel Intervening Pada Pengguna Jasa Transportasi Online Grab M. Sulhan; Fani Dwi Rahma
Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis Vol. 1 No. 4 (2023): Oktober : Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/manuhara.v1i4.179

Abstract

Current technological developments can develop very rapidly and this causes changes in people's lifestyles. With the presence of the internet, not only marketing- based businesses but also developing online transportation services such as Grab, which provides online transportation services to consumers. This needs to be considered as a service provider to maintain the loyalty of service users. This study aims to determine the effect of e-service quality and e-trust on e-loyalty through customer satisfaction on users of grab transportation services. This research was conducted in the community in the district Kecamatan Pandaan who uses grab transportation services in 2023. The data collection technique used is a questionnaire which is distributed online via Google Form. The selection of the sample used in the study was 100 respondents using the purposive sampling method, which is a sampling technique in which the people selected as samples are in accordance with the purpose of conducting research on data management, this research was conducted using the path analysis method (Path Analysis). Based on the results of this study it can be seen that e-service quality has a positive and significant effect on satisfaction, e-trust has a positive and significant effect on satisfaction, e-service quality has a positive and significant effect on e- loyalty, there is no significant relationship between e-trust directly to e-loyalty, and satisfaction has a positive and significant effect on e-loyalty
Pengaruh Fasilitas Kerja, Lingkungan kerja Dan Kepuasan Kerja Terhadap Turnover Intention pada Karyawan Produksi PT Intim Harmonis Food Sukorejo: (Studi pada Karyawan Produksi PT Intim Harmonis Food Sukorejo) M. Dardiri; M. Sulhan
Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis Vol. 1 No. 4 (2023): Oktober : Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/manuhara.v1i4.218

Abstract

Dardiri. Business Administration Study Program, Yudharta University Pasuruan. July 2023. The effect of work facilities, work environment, and job satisfaction on study turnover intention of production employees of PT. Intimate Harmonic Food Sukorejo This study aims to determine the effect of work facilities, work environment, and job satisfaction on turnover intention in production employees at PT. Intimate Harmonic Food Sukorejo. This type of research is a quantitative research. The population in this study are production employees throughout PT. Intimate Harmonic food Sukorejo, the sample of this research is 150 Respondents. The data source in this research is primary data source. Data collection techniques using a questionnaire. The data analysis tool used is multiple linear regression analysis with the help of SPPS 24 software. The results of this study show (1). Work facilities have a significant effect on turnover intention. (2). The work environment has a significant effect on turnover intention. (3). Satisfaction has a significant effect on turnover intention. (4). work facilities, work environment and job satisfaction simultaneously influence turnover intention
Optimalisasi Inventory Management System dalam Meningkatkan Efisiensi Operasional pada UMKM Duta Swalayan Amma Fazizah; Muhammad Sulhan; Maulida Rahmanita Putri; Zulfa Ainun Nadzifa; Firda Hanum Anggraeni; Jizmi Maulida; Alfathsyah Firizqi Azmi; Aidzin Utama
PROGRESIF: Jurnal Pengabdian Komunitas Pendidikan Vol. 6 No. 2 (2026)
Publisher : Sekolah Tinggi Ilmu Ekonomi Indonesia Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36406/progresif.v6i2.492

Abstract

This community service initiative aims to optimize the use of an Inventory Management System (IMS) to enhance the operational efficiency of Duta Swalayan at the Ngalah Purwosari Islamic Boarding School. The challenges addressed included a high volume of manual transaction recording, discrepancies between physical stock and system data, and the absence of standardized data backup procedures. The implementation methodology involved observation, problem identification, awareness-raising, training, IMS implementation support, the development of Standard Operating Procedures (SOPs), and evaluation through observation, interviews, and a comparison of conditions before and after the intervention. The results demonstrated an increase in employees' understanding of IMS usage (from a score of 2.1 to 4.3 on a 5-point scale), a reduction in manual transactions from 80% to 15%, and a decrease in stock discrepancies—identified during stocktaking from 12% to 2%. Furthermore, routine data backup procedures were successfully implemented, and inventory reports began to serve as a basis for purchasing decisions. These outcomes indicate that optimizing the IMS improves inventory management accuracy, operational efficiency, and the staff's capacity to utilize information systems sustainably.
PENGARUH WORK LIFE BALANCE, GAYA KEPEMIMPINAN, DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN DI FINNA GOLF AND COUNTRY CLUB RESORT Siti Amilatus Sholikha; M. Sulhan
Bisnis-Net Jurnal Ekonomi dan Bisnis Vol 9 No 2: SEPTEMBER 2026
Publisher : Universitas Dharmawangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46576/j8pfcd54

Abstract

Employee performance is an important factor in improving service quality in the hospitality industry. Therefore, companies need to pay attention to work-life balance, leadership style, and the work environment as factors that are expected to influence employee performance. This study aims to analyze the effect of work-life balance, leadership style, and work environment on employee performance at Finna Golf and Country Club Resort. This research employed a quantitative approach with an explanatory research design. The study population consisted of 225 employees, and a sample of 100 respondents was determined using the Slovin formula. Data were collected through questionnaires using a five-point Likert scale and analyzed using the Structural Equation Modeling–Partial Least Squares (SEM-PLS) method with SmartPLS software. The results indicate that the work environment is the only variable that has a positive and significant effect on employee performance (β = 0.652; p < 0.05), while work-life balance and leadership style do not have a significant effect (p > 0.05). The R-Square value of 0.336 indicates that the three independent variables explain 33.6% of the variance in employee performance, whereas the remaining 66.4% is influenced by other factors outside the research model. The findings suggest that improving the quality of the work environment should be a priority for the company as an effort to enhance employee performance.
Co-Authors Abdillah Mundir Abdillah Mundzir Afifuddin Wahyu Anandita Afrikatul Maulidiyah Afrikhatul Maulidiyah Agus Prianto Ahwan, Zainul Aidzin Utama Ainiyah, Roisatul Akhmad Nizam Zuhri Khafidz Alfathsyah Firizqi Azmi Aminatuz Zuhriyah Amma Fazizah Amma Fazizah Anggra Mauludin Antin Rakhmawati As'idah, Fizriyatul Athoillah Devi Ningrum Sintawati Dieviya E Ernawati, E Eko Agus Alfianto Ernawati Ervina Faishol Amrulloh Fani Dwi Rahma Febrianti, Dita Firda Hanum Anggraeni Fitri Indriyani Ginanjar Arif Santoso Hapsari Titi Palupi Ikfran Legifen Hardi Pangestu Jizmi maulida Kholid Murtadlo Lukman Hakim Lukman Hakim M. Dardiri M. Imron Rosadi Maulida Rahmanita Putri Maulinda, Silvi Miftahul Huda Miftahul Huda Mochamad Hasyim Muh. Aniar Hari Swasono Muhammad Agung Frananta Muhammad Faishol Amrulloh Muhammad Imron Rosadi Muhammad Muqorrobin Muhammad Nizar Nur Ajizah Nuraeni Nuraeni Nuriyanto Nurjannah Putri Ilyazah Ridha, Faishal Ananta Roisatul Ainiyah Sari, Ardilla Khusliana Siti Amilatus Sholikha SRI RAHAYU Subchan Asy’ari Syarwani, Muhammad Wahyu Astutik Wahyu Astutuik Wardatul Qoryah Wardatul Yusebla, Agil Zulfa Ainun Nadzifa