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Wiwik Sri Widiarty
Universitas Kristen Indonesia
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Journal : Journal of Social Research

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Legal Protection of Consumer Personal Data in Business in the Digital Era Arifin, Dian; Sri Widiarty, Wiwik; Marolop Nainggolan, Richard
Journal of Social Research Vol. 4 No. 12 (2025): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v4i12.2888

Abstract

The misuse of personal data by certain individuals, including individuals within business entities, has become a form of loss for many people, growing alongside advances in digital technology, where various activities can now be conducted digitally. Since 2021, numerous cases of consumer data breaches have occurred. Although the Personal Data Protection Law (PDP) has been enacted, its implementation still faces various obstacles, such as a lack of effective oversight, the absence of an independent authority fully responsible for personal data protection, and a lack of awareness among digital businesses regarding compliance with the new regulations. The type of study undertaken is a normative legal study (library legal research), as indicated by the title of this thesis. The data sources for this research are secondary data. Legal concepts, legal ideas, legal doctrines, and relevant regulations can be cited, copied, and analyzed to obtain secondary data from library research. The approach used in this thesis is the normative legal approach. The problem in this thesis discusses the Legal Certainty for Consumers Who Experience Personal Data Violations in Digital Business Transactions Based on Law Number 27 of 2022 concerning Personal Data Protection and Legal Protection Efforts for Personal Data Consumers Harmed by Digital Business Transactions. The analysis and discussion found that Legal Certainty for Consumers who experience Personal Data Violations in Digital Business Transactions based on Law Number 27 of 2022 concerning Personal Data Protection can be seen in the provisions of Articles 7 to 14 of the PDP Law. Specifically, the legal certainty of consumer protection for their personal data can be seen in the provisions of Article 12 Paragraph (1) of the PDP Law, which essentially states that personal data subjects have the right to sue and receive compensation for violations of the processing of Personal Data about them. In addition, everyone has the right to view, change, delete, and limit the processing method of personal data, in accordance with the provisions of Articles 15 to 20 of the PDP Law. The Consumer Protection Law does not include a single article regulating the legal certainty of consumer personal data protection. The provisions of Article 45 of the Consumer Protection Law only state that Consumers can file a lawsuit based on Article 45 of the Consumer Protection Law if they feel they have been harmed by Business Actors.
Co-Authors Aartje Tehupeiori Aartje Tehupeiori Aartje Tehupeiory Aartje Tehupeiory, Aartje AB Zulfiqar Adi Prasetya Albertus Mario Ari Setyawan Alva Ruslina Andrew Betlehn Andy Rachmat Soeharjono Anggit Suhandono Anwar, Syamsul Musbahul Arifin, Dian Ariyani Nathasya B. Bulan, Z. Intan Bernard Nainggolan Bernard Nainggolan Bernard Nainggolan, Bernard Bethlen, Andrew Betlehn , Andrew Betlehn, Andrew Betlen, Andrew Binoto Nadapdap Binoto Nadapdap Binoto Nadapdap Binoto Nadapdap Budi Salim Butarbutar, Serirama Charlie S, Julivan Dewi, Silfara Rushana Dhaniswara K. Harjono Dina Kristina Dina Kristina, Dina Dinata, Dinata Dinata, Efran Edy Kurniawan Tampubolon EL.Tobing, Gindo Ema Irmawati Erfan, Erfan Erika Michelle Angel Faozaro Nduru Fatchurochim, Auwalu Fauzan . Fauzan Fauzan Febriyanti, Emilia Ferlyadh, Ferlyadh Fernando Silalahi Gindo EL.Tobing Gindo L Tobing Gindo L. Tobing Gindo L. Tobing Gindo L. Tobing, Gindo L. Grace Rumiris Gultom Hadi, Ditmar Hamzah Fathoni, Muchamad Hanna M. Simanjuntak Hasibuan, Pittor Parlindungan Heryanta, Heryanta Hotben Marchiano Lumban Gaol Hulman Panjaitan Hulman Panjaitan Hulman Panjaitan, Hulman Ida Ayu Putu Sri Widnyani Ignatius Sinar Pandin Jaja Suparman Jephyri Monang Siregar Jian, Zang Huai Jihyun Park John Pieries John Pieries John Pieris Junani, Natalia Kaliey, Ingrid M Kamal, Abu Hena Mostofa Kandou, Heddy Kencanawati, Kumala Khifni, Mokhamad Kristopansen, Kristopansen Lecia, Nana Limbong, Mesta Mamick Rahardian Marchiano Lumban Gaol, Hotben Marihot SIMANJUNTAK Marihot Simanjuntak Mario Ari Setyawan, Albertus Marolop Nainggolan, Richard Md Hasnath Kabir Fahim Meimunah, Meimunah Monang Siregar, Jephyri Muljanto Muljanto Nadapdap , Binoto Nadapdap, Binton Jhonson Nadappdap, Binoto Nainggoan, Bernard Nduru, Faozaro Nilawati Yuddin Noviyanto, Dedi Eka Octovian, Hesekiel Kevin P.S.I Anthonie, Yoshua Pieries, John Pieris, John Pinantoan, Tuamy Prayudi Budi Utomo Purba, Basar Purba, Benyamin Rachmat Soeharjono, Andy Rahardian, Mamick Rantung, Djoys Anneke Rapen A.M.S Sinaga Rizaldi, Ardian Rogate Oktoberius Halawa Rr.Ani Wijayati Rudolf Valentino Saragih Saputra, Okky Saragi, Paltiada Sedek K.M, Melky Senopati Silam, Veby Sianipar, Desi Sidauruk, Sarjani Sihombing, Pardamean Silvanita, Ktut Simbolon, Timotius Tumbur Sinaga, Comodor Erfisen Sinaga, Dasma Maduma Siregar, Yuliana Minar Puspitasari Sitepu, Yosef Sudjiarto, Tatok Sugiono, Alexander Sukamto, Nur Suprianto Sumantri, Kukuh Dwi Gilang Suparman, Jaja Supratman Ramba, Vermita Sururi Sururi Sururi Sururi, Sururi Suryanto, Parlindungan Swarday, Sryna Rellan Tatawinarta, Barlian Tehupeiori, Aartje Theresia Tiurma Muljanto Thomas Dragono Tjen, Yoel Christopher Tobing, Gindo L Tria Sasangka Putra Tumanggor, Tumanggor Utomo, Prayudi Budi Veby Senopati Silam Veronika, Caroline Walyadi, Doddi Weku F. Karuntu Widjaja, Andi Arif Wijayati, Ani Yanzalinda, Lisa Yuddin, Nilawati Yunita Latuconsina, Rose Z. Intan B. Bulan Zalfa'na, Najma Zulfiqar, AB