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All Journal JSEH (Jurnal Sosial Ekonomi dan Humaniora) Bhineka Tunggal Ika: Kajian Teori dan Praktik Pendidikan PKN Jurnal Ius Constituendum ETNOREFLIKA: Jurnal Sosial dan Budaya Jurnal Review Pendidikan dan Pengajaran (JRPP) Jurnal Abdidas BERNAS: Jurnal Pengabdian Kepada Masyarakat LEGAL BRIEF International Journal of Educational Research and Social Sciences (IJERSC) International Journal on Social Science, Economics and Art International Journal of Health, Economics, and Social Sciences (IJHESS) Fox Justi : Jurnal Ilmu Hukum Jurnal Kolaboratif Sains Jurnal Pengabdian Masyarakat : Pemberdayaan, Inovasi dan Perubahan Jurnal Abdimas Terapan KNOWLEDGE: Jurnal Inovasi Hasil Penelitian dan Pengembangan DAS SEIN: Jurnal Pengabdian Hukum dan Humaniora Jambura Journal Civic Education al-Mawarid Jurnal Syariah dan Hukum (JSYH) Innovative: Journal Of Social Science Research West Science Interdisciplinary Studies Jurnal Abdimas Terapan West Science Interdisciplinary Studies Al-Zayn: Jurnal Ilmu Sosial & Hukum Tut Wuri Handayani : Jurnal Keguruan dan Ilmu Pendidikan Jurnal Pengabdian Masyarakat dan Riset Pendidikan Journal of Innovative and Creativity Civic Education Law and Humaniora : Jurnal Pengabdian Masyarakat Terintegrasi Mimbar Administrasi Multidisciplinary Indonesian Center Journal Harmony Philosophy: International Journal of Islamic Religious Studies and Sharia
Nopiana Mozin
Universitas Negeri Gorontalo
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Penguatan Kesadaran Hukum di Kalangan Siswa SMAN 1 Telaga Sebagai Upaya Pencegahan Pelanggaran Hukum Sejak Dini: Pengabdian Sastro M. Wantu; Nopiana Mozin; Rendi R Toma
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 2 (2025): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 2 (October 202
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i2.3229

Abstract

The collaborative community service program conducted by lecturers and students of the Civic Education Department, Faculty of Social Sciences, Gorontalo State University, aimed to strengthen legal awareness among students of SMA Negeri 1 Telaga as an effort to prevent legal violations from an early age. This program was motivated by the low level of students’ understanding of legal values, as identified through preliminary observations. The implementation adopted a participatory approach that emphasized students’ active involvement in various educational activities, including legal counseling, group discussions, case simulations, and digital-based legal awareness campaigns. The stages of implementation consisted of preparation (needs analysis, activity planning, and coordination with the school) and execution (legal education sessions, integration into learning activities, extracurricular programs, and evaluation). The results indicated a significant improvement in students’ legal knowledge and attitudes, where they began to perceive law not merely as a coercive instrument but as a moral and social guideline that ensures order and justice. Moreover, students demonstrated behavioral changes toward greater discipline, responsibility, and awareness of the legal consequences of their actions. This program shows that civic education effectively fosters strong legal character and serves as a foundation for developing young generations who are law-abiding, have integrity, and contribute positively to society and the natio.
Criminal Law Protection for Demonstrators from Repressive Actions by Authorities Samuji; Andi Wahyuddin Nur; Zulkarnain S; Yulianis Safrinadiya Rahman; Nopiana Mozin
International Journal of Health, Economics, and Social Sciences (IJHESS) Vol. 7 No. 4: October-2025
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/ijhess.v7i4.8950

Abstract

Demonstrations represent a tangible form of freedom of expression and opinion, which are fundamental elements of a democratic system. In Indonesia, this right is constitutionally guaranteed and further regulated under Law No. 9 of 1998 concerning the Freedom to Express Opinions in Public. However, in practice, the implementation of this right often clashes with repressive actions by security forces. The excessive use of force, unlawful arrests, and acts of violence against protesters illustrate the weak legal protection afforded to citizens exercising their constitutional rights. Such circumstances raise serious concerns regarding the enforcement of human rights and the rule of law in Indonesia. This article aims to analyze the criminal law protection afforded to demonstrators from repressive actions by law enforcement officers who exceed their authority. The discussion examines the national legal framework, the principles of criminal liability for officers, and mechanisms for fair and proportional law enforcement. The study adopts a normative juridical approach, analyzing statutory regulations, legal doctrines, and relevant case studies. The findings indicate that repressive acts by officers may constitute criminal offenses when they violate the principles of legality and proportionality in the use of force. Furthermore, the state bears a constitutional obligation to provide effective legal protection for citizens who become victims of such abuses of power. Therefore, a stronger system of accountability and oversight is essential to ensure that citizens’ rights to peaceful assembly and expression are genuinely protected within Indonesia’s legal framework.
Kewajiban Hukum Tenaga Medis dalam Penanganan Massa Aksi Demo Korban Kekerasan: Legal Obligations of Medical Personnel in Handling Mass Demonstrations Victims of Violence Christina Bagenda; Karolus Charlaes Bego; Anna Veronica Pont; Arif Paria Musta; Nopiana Mozin
Jurnal Kolaboratif Sains Vol. 8 No. 10: Oktober 2025
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/jks.v8i10.8945

Abstract

Tenaga medis memiliki tanggung jawab hukum dan moral yang sangat penting dalam memberikan pertolongan kepada korban kekerasan, termasuk dalam situasi demonstrasi yang berpotensi menimbulkan bentrokan antara aparat keamanan dan masyarakat sipil. Kewajiban ini tidak hanya bersumber dari prinsip kemanusiaan, tetapi juga dari ketentuan hukum positif seperti Undang-Undang Nomor 36 Tahun 2009 tentang Kesehatan dan Undang-Undang Nomor 36 Tahun 2014 tentang Tenaga Kesehatan. Dalam konteks aksi demonstrasi, tenaga medis dituntut untuk bersikap profesional, netral, dan berpegang pada kode etik kedokteran serta prinsip hak asasi manusia. Namun, dalam praktiknya, berbagai hambatan sering kali muncul, seperti intimidasi terhadap tenaga medis, keterbatasan fasilitas, serta dilema etika ketika harus memberikan pertolongan di tengah situasi yang penuh tekanan. Artikel ini bertujuan untuk menganalisis kewajiban hukum tenaga medis dalam penanganan korban kekerasan pada aksi massa melalui pendekatan yuridis normatif, dengan mengkaji hubungan antara norma hukum, prinsip etik profesi, dan perlindungan hukum bagi tenaga kesehatan. Kajian ini menyoroti pentingnya jaminan negara terhadap kebebasan dan keamanan tenaga medis dalam melaksanakan tugasnya tanpa intervensi politik maupun tekanan institusional. Melalui analisis ini, diharapkan dapat diperoleh pemahaman yang komprehensif mengenai peran dan tanggung jawab hukum tenaga medis sebagai bagian dari sistem penegakan hak asasi manusia dan keadilan sosial di Indonesia.
SOSIALISASI PENCEGAHAN KEKERASAN SEKSUAL TERHADAP ANAK DI SMP NEGERI 3 LIMBOTO Mozin, Nopiana; Kamuli, Sukarman; Ngiu, Zulaecha; Al Hamid, Saleh; Nggilu, Ariyanto; Rusli, Puput Riana
Civic Education Law and Humaniora : Jurnal Pengabdian Masyarakat Terintegrasi Vol 1 No 2 July 2023
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/celara.v1i2.22125

Abstract

A child is one of the creatures entrusted by God to be cared for, guided and given affection. One of the rights of children is to get an education, and teaching both at home, school and in the community. The child also has the right to have legal protection of his / her self both physically and mentally. Children who are vulnerable to physical or sexual violence are also entitled to legal protection. Gorontalo, especially the number of sexual violence against children, is increasing, this is clearly one of the problems faced by the government. Therefore, collaborative community service conducted by lecturers and students by involving education units in SMP Negeri 3 Limboto is considered very important. The implementation method is packaged in the form of pengbadian socialization prevention of sexual violence in SMP Negeri 3 Limboto Anak. Its purpose is to provide understanding and education on how important it is to protect children's rights and prevent children from the dangers of sexual violence. 
Edukasi Tentang Pentingnya Pendidikan Hukum Bagi Pelajar SMK Negeri 1 Kaidipang Djaafar, Lucyane; Mozin, Nopiana; Mbuinga, Yudha
Civic Education Law and Humaniora : Jurnal Pengabdian Masyarakat Terintegrasi Vol 1 No 2 July 2023
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/celara.v1i2.18741

Abstract

The family is an effective legal socialization place before a child directly becomes a member of society. Parents become a very important figure in providing examples of law enforcement in Indonesia. Then from the family environment will continue to the school environment and the outside community in general. When a child has started to grow into an adult, then at that time a new individual begins to be introduced to the rules and principles of state law which they know through the legal education they receive both formally and informally. Understanding of the law can be done with legal counseling. Legal counseling means a conscious effort made by someone to comply with applicable legal rules. The methods of implementation are Activity Stages, Preparation and Debriefing Materials, and Program Action Plans. The results of the collaborative community service activities for lecturers and students in the form of socialization are as follows (1) Increased legal awareness of students at SMKN 1 Kaidipang. (2) The behavior of students at SMKN 1 Kaidipang who obeys the law is formed. (3) The characteristics of students at SMKN 1 Kaidipang who understand the law grow. With legal awareness within the students of SMKN 1 Kaidipang, they will easily realize that it is important to comply with existing regulations so that they can apply them and become an example for young and old people in their area, so that they will get used to complying with regulations and carrying out law well wherever they are.  
Implementasi Pasal 2 Peraturan Daerah Nomor 19 Tahun 2009 Tentang Penertiban Hewan Lepas Kabupaten Gorontalo Utara (Studi Di Kasus Kecamatan Kwandang) Buheli, Wahyudin; Djaafar, Lucyane; Mozin, Nopiana
Innovative: Journal Of Social Science Research Vol. 4 No. 3 (2024): Innovative: Journal Of Social Science Research (Special Issue)
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i3.11110

Abstract

Penelitian ini bertujuan untuk mengetahui sejauh mana pengimplementasian Pasal 2 Peraturan Daerah Nomor 19 Tahun 2009 Tentang Penertiban Hewan Lepas di Kecamatan Kwandang, Kabupaten Gorontalo Utara. Sedangkan jenis penelitian, yaitu kualitatif. Untuk teknik pengumpulan data meliputi observasi, wawancara, dan dokumentasi. Sedangkan sumber data meliputi data primer dan sekunder. Hasil penelitian menunjukkan bahwa implementasi kebijakan belum optimal karena kurangnya keseriusan dari pemerintah dan tim penertiban serta minimnya sosialisasi kepada masyarakat. Faktor penghambat lainnya meliputi kurangnya kesadaran masyarakat, keterbatasan anggaran, dan minimnya pemahaman implementor terkait kebijakan. Kesimpulan dari penelitian ini adalah diperlukan peningkatan keseriusan pemerintah dan tim penertiban dalam menjalankan aturan, serta perlu dilakukan sosialisasi yang lebih efektif kepada masyarakat. Selain itu, perlu juga penyesuaian terhadap faktor-faktor penghambat seperti anggaran dan pemahaman implementor agar kebijakan dapat dijalankan dengan maksimal sesuai tujuan aslinya.
The Urgency of Artificial Intelligence Regulation in Supporting the National Defence System Pangestu, Ilham Aji; Thorik, Achmad; Fadhlillah, Muhammad Rizqi; Mozin, Nopiana
Jambura Journal Civic Education Vol 4, No 2 (2024): Vol 4. No. 2 November 2024
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/jacedu.v4i2.27383

Abstract

This research analyzes the urgency of regulating Artificial Intelligence in supporting the national defense system. This research is a perspective normative legal research. The approaches used include the Legislation approach and the comparative approach. Legal materials consist of primary and secondary legal materials. Legal materials are obtained through library studies. Analysis of legal materials is done through deductive syllogism. Based on the discussion results, it is known that first, the use of Artificial Intelligence in strengthening the national defense system is increasingly developed by countries worldwide. Second, Indonesia still needs to be more optimal in using Artificial Intelligence technology to enhance the national defense system. Third, Indonesia still needs laws and regulations that specifically regulate the use of Artificial Intelligence in the national defense system. Researchers provide suggestions, including, first, forming laws and regulations that specifically restrict the use of Artificial Intelligence in the national defense system. Second, strengthening the position of institutions that specifically handle and are responsible for using Artificial Intelligence in the national defense system. Third, enhancing the capacity and capability of human resources in utilizing Artificial Intelligence in the national defense system. Fourth, prioritize Artificial Intelligence in national defense by allocating the special defense budget.
IMPLEMENTASI KEBIJAKAN PROGRAM KELUARGA HARAPAN (PKH) DALAM UPAYA PEMBERDAYAAN MASYARAKAT MISKIN Pakaya, Gustiranda; Djaafar, Lucyane; Kamuli, Sukarman; Mozin, Nopiana
KNOWLEDGE: Jurnal Inovasi Hasil Penelitian dan Pengembangan Vol. 5 No. 1 (2025)
Publisher : Pusat Pengembangan Pendidikan dan Penelitian Indonesia (P4I)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51878/knowledge.v5i1.4969

Abstract

This research aims to examine the implementation of the Family Hope Program (PKH) policy in efforts to empower poor communities in Pentadio Barat Village, Gorontalo Regency. This research employs a descriptive qualitative method. Informants involved in this research are the PKH Coordinator of Gorontalo Regency, the Head of Administration of the Social Security Division of the Social Affairs Office of Gorontalo Regency, the Chief of Pentadio Barat Village, the PKH Facilitator for Pentadio Barat Village, and PKH beneficiary families in Pentadio Barat Village. The results indicate that the implementation of PKH covers education, health, and social welfare. In education, PKH has succeeded in expanding access to education through financial support, increasing school attendance rates, and positively influencing the academic achievements of beneficiary children. In the health sector, PKH provides better access to quality healthcare services, offers targeted support for the elderly, pregnant women, and children, and involves PKH facilitators in effective monitoring. Meanwhile, regarding social welfare, the program provides regular financial assistance, skills training, and various initiatives to help beneficiary families overcome economic barriers. However, this research also identifies several inhibiting factors in PKH implementation, including coordination challenges, suboptimal planning, and disagreements in service provision. Therefore, this research recommends a series of measures to enhance the program’s effectiveness, such as strengthening stakeholder coordination, improving outreach through more inclusive approaches, and implementing continuous monitoring for ongoing evaluation and improvement. ABSTRAKPenelitian ini bertujuan untuk mengetahui Implemtasi Kebijakan Program Keluarga Harapan (PKH) Dalam Upaya Pemberdayaan Masyarakat Miskin Di Desa Pentadio Barat Kabupaten Gorontalo. Metode penelitian yang digunakan adalah deskriptif kualitatif. Informan yang terlibat dalam penelitian ini meliputi Ketua Koordinator PKH Kabupaten Gorontalo, Kasie Penyelenggara Jaminan Sosial Dinas Sosial Kabupaten Gorontalo,Kepala Desa Pentadio Barat, Pendamping PKH Desa Pentadio Barat, dan Keluaraga Penerima Manfaat PKH Desa Pentadio Barat. Temuan penelitian menunjukkan pelaksanaan PKH pada pendidikan, kesehatan, dan kesejahteraan sosial. Di bidang pendidikan, PKH telah berhasil memperluas akses pendidikan dengan dukungan finansial, meningkatkan tingkat kehadiran di sekolah, dan memberikan pengaruh positif terhadap pencapaian akademik anak-anak penerima manfaat. Di sektor kesehatan, PKH memberikan akses yang lebih baik ke layanan kesehatan berkualitas, memberikan dukungan khusus bagi lansia serta ibu hamil dan anak-anak, serta melibatkan pendamping PKH dalam pemantauan yang efektif. Sementara itu, dalam aspek kesejahteraan sosial, program ini memberikan bantuan finansial secara berkala, pelatihan keterampilan, dan berbagai upaya lainnya untuk membantu keluarga penerima mengatasi hambatan ekonomi. Namun demikian, penelitian ini juga mengidentifikasi beberapa faktor penghambat dalam pelaksanaan PKH, termasuk kendala dalam koordinasi, perencanaan yang belum optimal, dan ketidaksepakatan dalam penyediaan layanan. Oleh karena itu, penelitian ini menyarankan serangkaian tindakan untuk meningkatkan efektivitas program ini, seperti memperkuat koordinasi antara berbagai pihak terkait, meningkatkan sosialisasi dengan pendekatan yang lebih inklusif, serta menerapkan pemantauan yang berkelanjutan guna evaluasi dan perbaikan yang berkesinambungan.
PENYALAHGUNAAN MINUMAN KERAS DI KALANGAN REMAJA DESA SOGUO KECAMATAN BOLAANG UKI KABUPATEN BOLAANG MONGONDOW SELATAN Manopo, Sri Yolanda; Mahmud, Ramli; Mozin, Nopiana
KNOWLEDGE: Jurnal Inovasi Hasil Penelitian dan Pengembangan Vol. 5 No. 2 (2025)
Publisher : Pusat Pengembangan Pendidikan dan Penelitian Indonesia (P4I)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51878/knowledge.v5i2.5513

Abstract

This study aims to describe the behavior of adolescents involved in alcohol abuse and identify the factors that influence such behavior in Soguo Village, Bolaang Uki District, South Bolaang Mongondow Regency. The abuse of alcoholic beverages, especially Cap Tikus, which contains a high level of alcohol, has become a concerning social phenomenon due to its impact on adolescent behavior, such as stealing, engaging in fights, and losing emotional control. This research employed a qualitative approach with a descriptive method. Data were collected through in-depth interviews with the village head and sixteen adolescents who were identified as alcohol consumers, along with documentation from relevant sources. The findings reveal that several factors drive adolescents to consume alcohol, including curiosity (individual factors), poor communication with parents, peer pressure, and easy access to alcoholic beverages in the village. These findings highlight the urgent need for collaborative prevention efforts involving families, communities, and local governments through education, supervision, and regulation enforcement. Such integrated approaches are essential to reduce deviant behavior among adolescents and create a healthier social environment. ABSTRAKPenelitian ini bertujuan untuk mendeskripsikan perilaku remaja yang terlibat dalam penyalahgunaan minuman keras serta mengidentifikasi faktor-faktor yang memengaruhi perilaku tersebut di Desa Soguo, Kecamatan Bolaang Uki, Kabupaten Bolaang Mongondow Selatan. Penyalahgunaan minuman keras, khususnya Cap Tikus yang memiliki kadar alkohol tinggi, menjadi fenomena sosial yang memprihatinkan karena berdampak pada perubahan perilaku remaja, seperti mencuri, terlibat perkelahian, dan kehilangan kontrol emosi. Penelitian ini menggunakan pendekatan kualitatif dengan metode deskriptif. Data dikumpulkan melalui wawancara mendalam dengan kepala desa dan enam belas remaja yang diketahui mengonsumsi minuman keras, serta dokumentasi dari sumber-sumber relevan. Hasil penelitian menunjukkan bahwa faktor-faktor yang mendorong penyalahgunaan minuman keras meliputi rasa ingin tahu (faktor individu), komunikasi yang buruk dengan orang tua, pengaruh teman sebaya, serta mudahnya akses terhadap minuman keras di lingkungan desa. Temuan ini menegaskan pentingnya peran keluarga, masyarakat, dan pemerintah desa dalam melakukan pencegahan melalui edukasi, pengawasan, dan penegakan aturan. Upaya kolaboratif tersebut menjadi kunci untuk mengurangi perilaku menyimpang di kalangan remaja.
EFEKTIVITAS PELAYANAN PUBLIK IZIN MENDIRIKAN BANGUNAN DI DINAS PUPR KOTA GORONTALO Kasuma, Moh. Randi S.; Djafar, Lucyane; Mozin, Nopiana
KNOWLEDGE: Jurnal Inovasi Hasil Penelitian dan Pengembangan Vol. 5 No. 2 (2025)
Publisher : Pusat Pengembangan Pendidikan dan Penelitian Indonesia (P4I)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51878/knowledge.v5i2.5590

Abstract

This study aims to evaluate the effectiveness of public services in the issuance of Building Permits (IMB) by the Department of Public Works and Public Housing (PUPR) over the past two years. Although service digitization and innovations have been implemented, several challenges remain, including complex bureaucracy, delays, limited public participation, and low transparency This evaluation is crucial for identifying barriers, assessing current policies, and offering recommendations to improve IMB service quality, making it more efficient, transparent, and responsive to public needs. The study employed a qualitative method with a descriptive approach. The findings indicate that the effectiveness of IMB services at the PUPR Department of Gorontalo City is still suboptimal. Despite efforts to enhance digitalization and service capacity, issues such as processing delays, inconsistent information, low responsiveness to public complaints, and limited use of technology persist. Key factors influencing service effectiveness include uneven human resource competencies, weak interdepartmental coordination, inadequate infrastructure, and insufficient public understanding of the digital licensing system. To improve reliability, responsiveness, and public trust in IMB services, internal organizational reforms, human resource development, and more adaptive and participatory use of technology are necessary. Overall, IMB services at the PUPR Department of Gorontalo City have not yet reached full effectiveness due to persistent obstacles, particularly in timeliness, responsiveness, and techno gical utilization. These challenges are primarily rooted in the quality of human resources, underdeveloped service systems, and a lack of digital outreach. Thus, strengthening internal capacity, refining service systems, and optimizing technology use are essential steps toward delivering faster, more transparent, and more reliable public services. ABSTRAKPenelitian ini bertujuan mengevaluasi efektivitas pelayanan Izin Mendirikan Bangunan (IMB) oleh Kementerian PUPR dalam dua tahun terakhir. Meski telah dilakukan digitalisasi dan inovasi pelayanan, masih terdapat berbagai kendala seperti birokrasi yang rumit, keterlambatan, minimnya partisipasi masyarakat, dan rendahnya transparansi. Evaluasi ini penting untuk mengidentifikasi hambatan, menilai kebijakan yang diterapkan, serta memberikan rekomendasi guna meningkatkan kualitas pelayanan IMB yang lebih efisien, transparan, dan responsif terhadap kebutuhan masyarakat. Pendekatan penelitian yang di gunakan dalam penelitian ini adalah pendekatan metode kualitatif dan di sajikan dalam bentuk diskkriptif. Penelitian ini menunjukkan bahwa efektivitas pelayanan Izin Mendirikan Bangunan (IMB) di Dinas PUPR Kota Gorontalo masih belum optimal. Meskipun terdapat upaya digitalisasi dan peningkatan kapasitas pelayanan, masih ditemukan berbagai kendala seperti keterlambatan proses, inkonsistensi informasi, rendahnya responsivitas terhadap keluhan masyarakat, dan keterbatasan pemanfaatan teknologi. Faktor-faktor utama yang memengaruhi efektivitas pelayanan meliputi sumber daya manusia yang belum merata kompetensinya, koordinasi antarbidang yang kurang optimal, keterbatasan sarana prasarana, serta kurangnya pemahaman masyarakat terhadap sistem digital perizinan. Untuk meningkatkan keandalan, ketanggapan, dan keyakinan publik terhadap pelayanan IMB, diperlukan pembenahan internal organisasi, penguatan SDM, serta pemanfaatan teknologi secara lebih adaptif dan partisipatif. Pelayanan IMB oleh Dinas PUPR Kota Gorontalo belum sepenuhnya efektif karena masih menghadapi berbagai hambatan, seperti keterlambatan proses, kurangnya responsivitas, dan keterbatasan pemanfaatan teknologi. Faktor-faktor seperti kualitas sumber daya manusia, sistem pelayanan yang belum optimal, serta minimnya sosialisasi digital menjadi penyebab utama. Oleh karena itu, diperlukan peningkatan kapasitas internal, perbaikan sistem layanan, dan penguatan pemanfaatan teknologi untuk mewujudkan pelayanan yang lebih cepat, transparan, dan terpercaya.
Co-Authors Agustinus Moonti Al Hamid, Saleh Albar Balfaqih Djafara Andi Wahyuddin Nur Anna Veronica Pont Arif Paria Musta Aris mawanti Puputo Ariyanto Nggilu Asmun W Wantu Ayik Christina Efata Bela Syafitri Husain Buheli, Wahyudin Christina Bagenda Daud, Karim Deny Djafar, Lucyane Dotutinggi, Sandri J Eko Budi Sariyono Eko Satria Fadhlillah, Muhammad Rizqi Faradina Mokodongan Fauzia Rahma P. Amay Firmansyah Efendi Imelda, Yunita Iswan Harun Iwan Rasiwan Jamaludin Jamaludin Jasmin Noho Johannes Triestanto Juhari Kalijunjung Hasibuan Karolus Charlaes Bego Kasuma, Moh. Randi S. Klaudia I. Marhum, Novia LDjaafar, Lucyane Lucyane Djaafar Lucyane Djafaar Ludfia A. Supu Mahmud, Ramli Maisara Sunge Makkah HM Manopo, Sri Yolanda Mbuinga, Yudha Meirin Inaku Miranda Nihe Nabil Tanango Najamudin Najamudin Ngiu, Zulaecha Nining Suningra Nur Ismi Pulogu Nur, AL hiday Nurliska Y. Hentu Ongomai, Sa’ban S. Pakaya, Gustiranda Pangestu, Ilham Aji Rahman, Riski Rahmola, Aldi Rasid Yunus, Rasid Rauf A. Hatu Rendi R Toma Riadi Asra Rahmad Rio Monoarfa Risha Ibrahim Risha Safitri Ibrahimr Roni Lukum Rusli, Puput Riana Samuji Sandi Yoga Pradana Sastro M Wantu Sastro M. Wantu Sastro M. Wantu Siti Hardianti Siti Indra Monoarfa Sri Rahayu Lestari Pade Stelvia Wemly Noya Sukarman Kamuli Susetyo, Danny Trisno Syarianti S. Kaco Thorik, Achmad Udin Hamim Umar Rahman Verawati Arnol Wahyudin Mahmud Waluyo, Dadi Yasmirah Mandasari Saragih Yuli Adhani Yulianis Safrinadiya Rahman Yusni Pakaya Yusuf, Yurinda Zulkarnain S