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This Author published in this journals
All Journal Advances in Global Economics and Business Journal Annals of Human Resource Management Research International Journal of Tourism and Hospitality in Asia Pasific Journal of the Community Development in Asia International Journal of Accounting & Finance in Asia Pasific Asia Pacific Journal of Management and Education
Teoh, Kok Ban
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences Other

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Factors Affecting Job Stress Among Employees in Bin Chen Parts Private Limited Company Teoh, Kok Ban; Cordova, Miguel; Ng, Yi Hong; Lee, Gim Seng; Choy, Jin Feng; Kee, Daisy Mui Hung; Ng, Ruen Chye; Ang, Delon Wern Jian; Low, Song Han; Wan, Yong Hong; R G, Sushma; Warrier, Uma
Asia Pacific Journal of Management and Education (APJME) Vol 4, No 1 (2021): March 2021
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/apjme.v4i1.1051

Abstract

There is a high level of stress faced by employees of Bin Chen Parts Private Limited Company. The research was conducted to examine the factors causing job stress in workplace. There are 36 respondents from Bin Chen Parts Private Limited Company collected in the present research by using quantitative measurements. Google form was selected to use in this research. The collected data from the research were adopted to verify the hypotheses of the research. The results show that there is a significant positive relationship between job demands and job stress. Conversely, the relationship between job resources and job stress is relatively negative. The results of the research will be finalized precisely and sent to Bin Chen Parts Private Limited Company to enhance the work-life in the company. The employers of the company are able to aware of the factors affecting job stress among employees in their company.
Contributing Factors to Apple’s Sustainability in Malaysia’s Information and Communication Technology Industry Edeh, Friday Ogbu; Teoh, Kok Ban; Murugan, Yashene; Kee, Daisy Mui Hung; Wong, Joey; Wong, Xin Shi; Maheswaran, Yashwiny; Jacinta, Ofojama Blessing
Asia Pacific Journal of Management and Education (APJME) Vol 4, No 2 (2021): July 2021
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/apjme.v4i2.1145

Abstract

Apple has a large customer base in Malaysia because they offer products of superior design and features. The main objective of this study is to determine the contributing factors to Apple’s sustainability in Malaysia’s Information and Communication Technology (ICT) Industry. This study is conducted based on quantitative research with 100 targeted respondents from Malaysia. The findings indicate that the marketing strategies, brand awareness, and customer experience are the major factors of the successful pathway of Apple’s sustainability. The research concludes that Apple Industry should adapt a frequent reengineering approach where the existing and upcoming Apple products will satisfy customer needs.
Influencing Factors on Customer Behavioral Intentions to Use a Food Delivery App: A Study of GrabFood in Malaysia Lok, Yee Huei; Teoh, Kok Ban; Liou, Zi Yao; Lim, Jin Ting; Lim, Kai En; Lim, Pei En; Kee, Daisy Mui Hung
Advances in Global Economics and Business Journal Vol. 5 No. 1 (2024): Advances in Global Economics and Business Journal (AGEBJ)
Publisher : The Global Academia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51748/agebj.v5i1.92

Abstract

Digital technology has revolutionized the food and beverage industry, leading to a rapid expansion of food delivery services. GrabFood has become a popular option for individuals seeking simple and convenient food delivery services, particularly among university students. This study investigates the factors influencing GrabFood’s adoption, using a combination of primary and secondary data. An online survey of 150 respondents highlighted key trends in customer behavior, identifying perceived usefulness, perceived convenience, and perceived quality of service as key determinants of user intentions. This research introduces customer satisfaction as an intermediary variable significantly influencing the relationship between the perceived attributes and behavioral intentions. These factors significantly impact the decision-making process, highlighting the importance of app efficiency and service quality in Malaysia's competitive food delivery industry. The findings underscore the need to enhance customer engagement and refine service strategies, which might be beneficial in the evolving digital food service sector
Factors affecting the turnover intention among employees in Penang manufacturing industry Ooi, Tin Phang; Teoh, Kok Ban
Annals of Human Resource Management Research Vol. 1 No. 1 (2021): March
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/ahrmr.v1i1.379

Abstract

Purpose: The objective of the present study is to examine how work engagement, job demands and organizational commitment affect turnover intention among employees in Penang manufacturing industry. Research Methodology: Quantitative approach will be used in this study by distributing the online questionnaire to collect data from a sample of 75 employees drawn from manufacturing companies in Penang, Malaysia. Results: The present study found out that work engagement and job demands have no significant relationship with turnover intention. Besides, the present study indicates that organizational commitment is negatively related to turnover intention. Limitations: In this research, only 75 employees from Penang manufacturing industry had participated in the study. Since this small number of employees could not represent the entire Malaysia population, the future research should expand to involve a bigger sample of employees from Malaysia manufacturing industry to collect more reliable results. Contribution: The findings of this research provide benefits to the Federation of Malaysian Manufacturing (FFM) and manufacturing companies as they can understand the devastation effects of turnover and be equipped with strategies to decrease the turnover rate. Keywords: Employee, Job demands, Manufacturing industry, Organizational commitment, Turnover intention, Work engagement
Factors influencing the SME business success in Malaysia Lim, Chin Hui; Teoh, Kok Ban
Annals of Human Resource Management Research Vol. 1 No. 1 (2021): March
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/ahrmr.v1i1.380

Abstract

Purpose: The research aimed to investigate the factors that influence SME business success in Malaysia. Research methodology: This study employed a quantitative research design and used a paper-based online questionnaire to collect data from 100 SME entrepreneurs in Malaysia. Smart PLS 3.2.8 was used to analyse the data collected in this study. Results: The study concluded that the factors of entrepreneurs’ personalities traits and effective marketing have no significant relationship with SME business success, while the strategic planning and management is significantly positive related to SME business success. Limitations: The present study had a small number of respondents to obtain more accurate results. Contribution: The results can be useful to optimise the local SME business performance by presenting the factor that is significantly and positively influencing business success. This study makes a new attempt to demonstrate the effect of strategic planning and management on SME business success in Malaysia. Besides, the research emphasises the importance of implementation of strategic planning and management in SME business to enhance the rate of business success. Keywords: Business success, Malaysia, SME
Co-Authors A/P Nagenthran, Yarshinni Aggarwal, Juhi Ali, Anees Jane Ang, Delon Wern Jian Ang, Hui Hui Ang, Jia Wei AV, Akshay Azizul Jasri, Akhtar Izzeti Binti Binti Mohd Rizal, Auni Nadiah Binti Niyas Ali, Azra Parvin Bong, Allychia Ling Li Chan, Jia Jun Chauhan, Shalini Cheah, Zong Bin Chia, Jia Xin Choy, Jin Feng Chuah, Yan Jin Cordova, Miguel Dabeer, Sindhu L Darishini, Letchumunen Das, Abhijit Dubey, Avinas Kumar Dwi Nita Aryani Edeh, Friday Ogbu Espinoza, Miguel Córdova Espinoza, Miguel Córdova Faturrahman, Iqbal Fen, Khow Pei Gan, Kia Hui Ganatra, Varsha Goh, Yi Lin Gupta, Shikhar Hor, Sin Ni Jacinta, Ofojama Blessing Jagdale, Akash Jian, Delon Ang Wern Jivega, Nadarajah Kanoujiya, Snehal Deepak Kavithanjli, Munusamy Kee, Daisy Mui Hung Khoiruwnia, Fadhilah Koay, Wei Lun Kuek, Thiam Yong López, Carolina Ardila Lee, Gim Seng Lee, Jie Min Lew, Carol Lew, Tek Yew Lew, Yen Ru Li, Haoran Li, Jihan Liem, Gai Sin Lim, Chin Hui Lim, Chung Hong Lim, Jin Ting Lim, Kai En Lim, Pei En Lim, Yen Ying Ling, Wei Aw Liou, Zi Yao Lok, Yee Huei Low, Song Han Low, Yen Ling Lu, Shuang Ma, Yan Qi Madan, Sahana Madhu, Amitha Mah, Ehy Tarh Maheswaran, Yashwiny Malik, Anurag Ming, Che Mohamad Zaki, Aiman Hakim Bin Mohan, Nitin Mui Hung Kee, Daisy Murugan, Yashene Muthraj, Roshni Guru Nair, Rajesh Kumar Nayak, Prajna Nazira, Aina Neoh, Kah Yong Ng, Ningze Ng, Ruen Chye Ng, Yi Hong Ooi, Tin Phang P V, Ranjith Pandey, Shivangi Pérez, Camilo Pérez-Restrepo, Camilo Peedikayil, Adeeb Valliyapurayil Pérez, Camilo Prerna, Kumari R G, Sushma Raam, Ashwinytaah Rana, Rajeev Rishimelan, Sangar S, Chetana Satia Utama, A A Gde Shaikh, Sanowar Shekar, Shetty Lavanya Singh, Amisha Siddhu Singh, Himanshi Singh, Padmalini Sinha, Rupesh Suardi, Elyoni Inez Sandra Tan, Florence E-Vern Tan, Qing Yee Teh, Wan Xin Thulasedass, Sharmila Ti, A Yee A/P A Tnay, Alicia Ai Xian Umamageswari, Umamageswari V, Yashaswini. Wan, Yong Hong Warrier, Uma Wijaya, Shahwatul Hajjah Islamia Wong, Joey Wong, Xin Shi Xuan, Lim Ee Yeoh, Li Khuan Yong, Hui Yee Zhafira, Adzra