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Improving Service Performance Through Training, Education and Competency Development Agus Sugiarto; Sutianingsih Sutianingsih
International Journal of Economics and Management Research Vol. 4 No. 2 (2025): August: International Journal of Economics and Management Research
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/ijemr.v4i2.466

Abstract

This research sought to measure the impact of training, education, and competency development on service performance. The study employed a quantitative method with a random sampling technique, involving 220 administrative staff members from the Resort Police (Polres) and Sector Police (Polsek) in the Boyolali Regency area. To collect data, the researcher distributed questionnaires to the respondents. The collected data was then processed using SPSS version 26. Based on the analysis, this research concluded that: Training has a positive and significant influence on the administrative service performance at the Polres and Polsek in Boyolali Regency. Education also shows a positive and significant influence on administrative service performance within the same institutions. Similarly, competency development is proven to have a positive and significant influence on administrative service performance at the Polres and Polsek in Boyolali Regency.
Komitmen Organisasi sebagai Pemediasi Pengaruh Budaya Organisasi dan Kepuasan Kerja Terhadap Organizational Citizenship Behavior Apriliyanto, Yohanes Angga; Agus Sugiarto
Jurnal Nusantara Aplikasi Manajemen Bisnis Vol 10 No 1 (2025): Jurnal Nusantara Aplikasi Manajemen Bisnis
Publisher : UNIVERSITAS NUSANTARA PGRI KEDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29407/nusamba.v10i1.22134

Abstract

Research aim: This research examines the effect of organizational commitment as a mediating variable factor on cultural organization and job satisfaction about organizational citizenship behavior. Method: The data analysis uses Partial Least Square Structural Equation Modeling (PLS-SEM) bootstrapping. Research Finding: The result of the research showed that culture organization has a significant impact on organizational citizenship behavior, job satisfaction does not significant affect organizational citizenship behavior, culture organization significantly affect organizational commitment, job satisfaction has a significant effect on organizational commitment, commitment organizational does not significant affect organizational citizenship behavior, organizational commitment does not mediate the influence of culture organization on organizational citizenship behavior, and organizational commitment does not mediate the influence of job satisfaction on organizational citizenship behavior. Theoretical contribution: The conceptual framework developed in this research model is a development of previous research by presenting organizational commitment as a mediator variable on culture organization and job satisfaction toward organizational citizenship behavior. Practical Implication: The results of this research are a reference for companies in maintaining and increasing the level of organizational citizenship behavior of employees and maintaining the level of employee loyalty to the company. Research Limitation: This research focuses on one company with a relatively small number of employees so it can’t represent other companies operating in the same field.
Pengaturan Living Law Dalam Kuhp Nasional: Antara Pengakuan Hukum Adat Dan Kepastian Hukum: Living Law Regulations in the National Criminal Code: Between Recognition of Customary Law and Legal Certainty Ernesta Arita Ari; Agus Sugiarto; Yuniantoro Sudrajad; Iwan Rasiwan; Johannes Triestanto
Jurnal Kolaboratif Sains Vol. 9 No. 1: Januari 2026 -In Progress
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/jks.v9i1.10124

Abstract

Konsep living law merepresentasikan keberadaan norma hukum yang berkembang dan dipatuhi secara nyata dalam kehidupan masyarakat Indonesia yang memiliki keragaman sosial dan budaya. Keberadaan norma tersebut memperoleh pengakuan normatif melalui pengaturan dalam Kitab Undang-Undang Hukum Pidana (KUHP) Nasional, yang membuka peluang bagi hukum adat untuk diintegrasikan ke dalam sistem hukum pidana positif. Pengakuan terhadap living law ini dimaksudkan sebagai upaya negara untuk mengakomodasi nilai-nilai lokal yang hidup di masyarakat, sekaligus memperkuat rasa keadilan substantif yang berakar pada realitas sosial. Meskipun demikian, pengaturan tersebut tidak terlepas dari berbagai perdebatan yuridis, terutama terkait dengan potensi benturan antara pengakuan hukum adat dan prinsip kepastian hukum yang menjadi pilar utama asas legalitas dalam hukum pidana. Artikel ini bertujuan untuk menganalisis pengaturan living law dalam KUHP Nasional dengan menitikberatkan pada landasan konseptual, tantangan implementatif, serta implikasinya terhadap asas legalitas dan perlindungan hak asasi manusia. Selain itu, kajian ini juga mengkaji sejauh mana mekanisme harmonisasi dapat dilakukan agar keberlakuan living law tidak menimbulkan ketidakpastian hukum atau membuka ruang penyalahgunaan kewenangan dalam praktik penegakan hukum. Metode penelitian yang digunakan adalah penelitian hukum normatif dengan pendekatan perundang-undangan dan konseptual, yang didukung oleh analisis terhadap literatur dan jurnal hukum nasional yang relevan. Hasil kajian menunjukkan bahwa pengakuan living law dalam KUHP Nasional merupakan langkah progresif dalam merespons pluralisme hukum di Indonesia. Namun, tanpa batasan normatif yang jelas, pengaturan tersebut berpotensi menimbulkan problematika hukum, khususnya dalam menjamin kepastian hukum dan perlindungan hak asasi manusia. Oleh karena itu, diperlukan formulasi kebijakan yang lebih terukur dan harmonis agar integrasi living law dalam sistem hukum pidana nasional dapat berjalan secara adil, proporsional, dan konstitusional.