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Analisis Implementasi Standar Operasional Prosedur Pembersihan Kamar Tamu di Palm Homestay Kuta Lombok Octaviani Gita Putri; Suryani Wardtul Jannah; Bartolomeus Herawan Mintardjo; Agus Gunawan; Dewi Hermawati Wahyuningsih; Aulia Firmansyah
Tamasya : Jurnal Pariwisata Indonesia Vol. 2 No. 3 (2025): Tamasya : Jurnal Pariwisata Indonesia
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/tamasya.v2i3.545

Abstract

Amidst increasing guest expectations for accommodation cleanliness and comfort, the implementation of standard operating procedures (SOPs) in housekeeping services has become a crucial aspect in the hospitality industry. Good guest room cleanliness not only enhances comfort but also strengthens an accommodation's image and reputation. One example of an accommodation that implements a room cleaning SOP is Palm Homestay Kuta Lombok. This study aims to analyze the implementation of the SOP for guest room cleaning at Palm Homestay Kuta Lombok, evaluate the extent to which the SOP is implemented, and identify problems encountered and possible solutions for improvement. The research method used in this study is a qualitative approach with data collection techniques through observation, interviews, and documentation. Observations were conducted directly in the field to assess how the room cleaning SOP is implemented, while interviews were conducted with housekeeping staff and management to obtain their perspectives on obstacles and solutions encountered in the cleaning process. The documentation collected includes written SOPs and supervisory notes conducted by management. Based on the research results, the implementation of the room cleaning SOP at Palm Homestay Kuta Lombok can be said to be running quite well. However, several obstacles remain, such as inappropriate placement of amenities, inconsistent dusting methods, and limited cleaning equipment. These obstacles can impact the quality of room cleaning and guest comfort. Although improvements have been made, such as regular supervision and more consistent use of cleaning equipment, employee training still needs to be maximized. As a solution, this study recommends optimizing the budget allocation for employee training, with the aim of improving staff skills and understanding of the implemented SOPs.
Manajemen Pendidikan Karakter untuk Meningkatkan Nilai Religius Santri Melalui Kajian Kitab Akhlak Lil Banin di Pondok Pesantren Bait Et-Tauhied Kota Serang Diah Robiatul Adawiah; Agus Gunawan; Nana Suryapermana
Transformasi Manageria    Journal of Islamic Education Management Vol. 5 No. 2 (2025): Transformasi Manageria Journal of Islamic Education Management 
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

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Abstract

Character education is an important component and has a great influence on the success of religious activities. The purpose of this study is to describe the management of student character education in increasing religious values through the study of the book of morals lil banin. This study uses a qualitative descriptive method. In the data collection technique, the researcher uses observation, interview and documentation techniques. The data analysis technique uses data reduction, data presentation and conclusion drawn, as well as validity test using data triangulation techniques. Based on the results of the study, it shows that; 1) Character education planning includes planning vision and mission, preparation of work programs, the formation of a schedule for the implementation of each activity, as well as the division of structure and job description; 2) The implementation of character education at the Bait Et-Tauhied Islamic Boarding School has carried out various religious character formation programs. This is evidenced through several coaches carried out, namely examples, training, taking lessons, giving advice, and providing rewards and punishments; 3) Supervision of character education at the Bait Et-Tauhied Islamic Boarding School, including supervising students, guiding students in the implementation of activities, conducting evaluation meetings; 4) The values of religious character through the study of the book of Morality Lil Banin which are instilled in the Bait Et-Tauhied Islamic Boarding School are as follows: (a) Morality to Allah, (b) Respect for both parents, (c) Respect for teachers and friends, (d) Patience in learning and discussion, and (e) Honesty.
Co-Authors Agus Holid Agus Setyawan Akrom Maulidi Angela Caroline, Angela Anis Fauzi Annisa Septiani Asa Parent, Gen An Gi Aulia Firmansyah Bartolomeus Herawan Mintardjo Bayu Pramono Cindy Alia Tasya Dede Permana Delinna Delinna Desi Pakadang DEWI HERMAWATI WAHYUNINGSIH Dhiya Wirdatul Izzah Diah Robiatul Adawiah Disman Disman Enung Nugraha Euis Asyiah Gilang Kripsiyadi Hermawati, Eli Instiyawati Hakim Janet Hadisurya Winata Khemiko Khemiko Kikin Al-Kindy Assyahali Lia Eviyanti M A Tihami Machdum Bachtiar Mega Ayunda Putri Merrina Ulfa Mhd Subhan Mia Zultrianti Miftahudin Muhammad Aryo Ramadhan Muhammad Rizky Fadhil Muhammad Rizky Widodo Nana Supriatna Nana Suryapermana Nidaul Hasanah Ahmad Octaviani Gita Putri Rifaudin , Ahmad Rifyal Ahmad Lugowi Rijal Firdaos Romli, Ombi Saddam Lorenza Santi Hendayani Shelvi Shelvi Shobri Shobri Sopwan Supian Sunayah Supardi Supianto Suryani Wardtul Jannah Theresia Ivana Pratiwi Tita Oktaviani Triningtyas Elisabeth Putri Gusti Wahyudin Wahyudin Widi Viergiawati Yanti Fatmariyanti Yoke Pribadi Yoke Pribadi Kornarius Yuli Yanti Zahra Haryadi Zainal Muttaqin Zia Shakila Zulfa Ainy Zulfikar Zulfikar