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All Journal Jurnal Administrasi Bisnis Jurnal Ilmu Sosial dan Humaniora E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Daya Saing : Jurnal Ilmu Manajemen Journal of Governance and Public Policy Journal of Economic, Bussines and Accounting (COSTING) eCo-Buss Management Studies and Entrepreneurship Journal (MSEJ) International Journal of Demos Enrichment : Journal of Management Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences International Journal Of Science, Technology & Management (IJSTM) Unri Conference Series: Community Engagement INVEST : Jurnal Inovasi Bisnis dan Akuntansi Quantitative Economics and Management Studies International Journal of Educational Research and Social Sciences (IJERSC) Jurnal Ilmiah Wahana Pendidikan International Journal of Community Service Bima Journal : Business, Management and Accounting Journal eCo-Fin Jurnal Ekonomi dan Bisnis Digital (MINISTAL) Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi JAMBURA: JURNAL ILMIAH MANAJEMEN DAN BISNIS Formosa Journal of Multidisciplinary Research (FJMR) Jurnal Economica: Media Komunikasi ISEI Riau Proceeding of The International Conference on Economics and Business Proceedings of The International Conference on Business and Economics Journal of Artificial Intelligence and Digital Business Jurnal Masyarakat Madani Indonesia Journal of Law, Education and Business Jurnal Publikasi Ekonomi dan Akuntansi
Fadli, Mashur
Business Administration Study Program, Department Of Administrative Sciences, Faculty Of Social And Political Sciences. Riau University, Pekanbaru, Indonesia
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Pengaruh Green Marketing dan Brand Image Terhadap Loyalitas Pelanggan pada Starbucks CoffeeLiving World Pekanbaru Putri Khairani; Mashur Fadli
E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis Vol 18 No 2 (2025): JURNAL ILMIAH EKONOMI DAN BISNIS
Publisher : LPPM Universitas Sains dan Teknologi Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/e-bisnis.v18i2.3004

Abstract

This study aims to determine and analyze the influence of green marketing and brand image on customer loyalty at Starbucks Coffee Living World Pekanbaru. The background of this study is based on increasing competition in the coffee industry, changes in consumer lifestyles that are increasingly environmentally conscious, and the importance of brand image in building long-term relationships with customers. The method used in this study is descriptive and quantitative. The number of samples in this study was 100 people with the sampling technique using purposive sampling. The data analysis technique used is multiple linear regression analysis. In this study, the results obtained are Green Marketing (X1) has a positive and significant effect on customer loyalty (Y), Brand Image (X2) has a positive and significant effect on customer loyalty (Y), and Green Marketing (X1) and Brand Image (X2) have a positive and significant effect on customer loyalty (Y) at Starbucks Coffee Living World Pekanbaru
Cultural Tourism Development Strategy at The Siak Palace, Siak Sri Indrapura Regency Ibrahim, Mariaty; Augustin, Jeneva; Fadli, Mashur
International Journal of Educational Research & Social Sciences Vol. 6 No. 5 (2025): October 2025 ( Indonesia - Cameroon - Zimbabwe)
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijersc.v6i5.1001

Abstract

Riau is a province rich in history. Many historical heritage buildings can be found in Riau, one of which is the Siak Sri Indrapura Palace. This palace is a historical legacy of the Siak Sultanate, once inhabited by the Sultan of Siak, and today serves as one of the tourism attractions in Siak Regency. The proper development of the tourism sector has the potential to attract both domestic and international tourists to visit and spend money during their travels. In this context, particularly concerning the development of the Siak Palace as a tourist attraction, internal and external environmental analyses are conducted to identify strengths, weaknesses, opportunities, and threats through a SWOT analysis. Furthermore, this study also examines the long-term goals of the Tourism Office, particularly in achieving its mission over the next five years. The research evaluates whether the strategies implemented have been successful by reviewing the annual targets set by the Siak Regency Tourism Office and the policies employed to achieve them. These policies consist of guidelines, rules, and procedures established to support the intended objectives. The findings indicate that the Tourism Office of Siak Regency has carried out the strategic planning process effectively. Every aspect of strategic planning has been implemented optimally and in accordance with the established regulations. However, despite the successful implementation of the strategic plan, the process has not yet fully maximized the development of the Siak Palace as a tourism destination, as further actions beyond the current plans are still required. Tourism development in Siak Sri Indrapura is pursued through the development of tourism resources and the creative economy, enhancement of tourist attractions, and tourism marketing. Nevertheless, these efforts have not yet been fully optimized and therefore need improvement in order to better manage and advance tourism development in Siak Regency. The factors influencing tourism development strategies include budget, human resources, and community participation. Successful tourism development requires cooperation to achieve the desired outcomes, while the government is also expected to pay greater attention to the condition of tourism objects.
The Influence of Service Quality and Product Features on Purchase Decisions (Case Study of the Avanza Car PT. Toyota Agung Soekarno-Hatta Pekanbaru) Rasyid Ridho; Mashur Fadli
Formosa Journal of Multidisciplinary Research Vol. 3 No. 3 (2024): March 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjmr.v3i3.8583

Abstract

This research aims to analyze the influence of service quality and product features on purchasing decisions. This research was conducted at a transportation company, namely PT. Toyota Agung Soekarno Hatta Pekanbaru. This research used 128 respondents who were consumers of PT. Toyota Agung Soekarno Hatta Pekanbaru. In this research, the sampling technique used was Accidental Sampling or anyone found by chance. Numerous tests were conducted for this study, including validity assessments, reliability assessments, tests for heteroscedasticity, multicollinearity, and normalcy, as well as hypothesis testing. Multiple linear regression is the analytical technique that is used. The study's findings demonstrate that product attributes and service quality have a favorable and substantial impact on consumers' choices to buy.
The Influence of Brand Awareness, Perceived Quality, and Promotion on the Decision to Purchase a Honda Brand Automatic Motorcycle at PT. Capella Honda 88 Pekanbaru Elgha Marenthis Purba; Mashur Fadli; Mandataris
Formosa Journal of Multidisciplinary Research Vol. 3 No. 6 (2024): June 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjmr.v3i6.9469

Abstract

This research aims to determine the influence of brand awareness, perceived quality and promotion on purchasing decisions for Honda brand automatic motorbikes at PT. Capella Honda 88 Pekanbaru. This research method is descriptive and quantitative statistics with the analysis method in this research is multiple linear regression analysis. The sample in this study amounted to 97 respondents who were determined using purposive sampling techniques and used questionnaires as data collection. The research results show that brand awareness has a significant effect on purchasing decisions, perceived quality has a significant effect on purchasing decisions, promotion has a significant effect on purchasing decisions, brand awareness, perceived quality and promotion have a significant effect on purchasing decisions for Honda brand automatic motorbikes at PT. Capella Honda 88 Pekanbaru.
PENGARUH VARIASI MENU, CITA RASA DAN HARGA TERHADAP KEPUTUSAN PEMBELIAN KONSUMEN GUBUK COFFEE PEKANBARU Dewi, Dian Lusiana; Fadli, Mashur; Junaidi, Rahmat
Jurnal Daya Saing Vol. 10 No. 1 (2024): Dinamika Kinerja Bisnis, Perilaku Konsumen, dan Pengembangan SDM dalam Berbaga
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/dayasaing.v10i1.1665

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh variasi menu, cita rasa dan harga terhadap keputusan pembelian konsumen Gubuk Coffee Pekanbaru. Populasi dalam penelitian ini adalah seluruh konsumen Gubuk Coffee Pekanbaru.Untuk teknik pengumpulan data dengan melalui kuesioner dengan menggunakan metode accidental sampling,Metode analisis yang digunakan dalam penelitian ini adalah analisis linear berganda. Hasil penelitian ini adalah Variasi Menu dan Citra Rasa memberikan dampak perubahan yang selaras dan nyata dalam pengambilan keputusan pembelian Konsumen. Dengan demikian maka, disarankan baik kepada objek penelitian, maupun UMKM di Industri makanan untuk selalu memperhatikan kualitas rasa dan ragam jenis makanan/minuman yang ditawarkan.
PENGARUH STORE ATMOSPHERE, STORE LOCATION DAN VARIASI PRODUK TERHADAP KEPUTUSAN PEMBELIAN (STUDI KONSUMEN PADA PADUSSY COFFEE PEKANBARU) Rasidy, Elsa Junita; Fadli, Mashur; Lumbanraja, Maha Martabar Mangatas
Jurnal Daya Saing Vol. 10 No. 1 (2024): Dinamika Kinerja Bisnis, Perilaku Konsumen, dan Pengembangan SDM dalam Berbaga
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/dayasaing.v10i1.1671

Abstract

Persaingan dalam dunia industri F&B pada saat ini mulai dirasakan dampakknya, dimana kompetisi untuk dapat menarik perhatian dari konsumen, tidak hanya berfokus pada kualitas teknis produk tetapi juga pada faktor-faktor penunjang seperti hadirnya lingkungan yang nyaman, dan mudah untuk dijangkau. Populasi dalam penelitian ini adalah seluruh konsumen Padussy Coffee Pekanbaru, dengan ukuran sampel sebesar 100 Orang dengan pendekatan Krjcee, yang sukarela menjawab pertanyaan yang diajukan melalui kuesioner penelitian. Data yang diperoleh kemudian dianalisis dengan pendekatan analisis linear berganda, dengan hasil yang menunjukkan bahwa ketiga variabel terkonfirmasi merupakan faktor yang memiliki dampak signifikan dan searah, sehingga keputusan pembelian akan dapat tercapai terutama melalui peningkatan kualitas kenyamanan berupa hadirnya suara yang tepat, adanya aksesibilitas transportasi umum yang lebih baik, serta tampilan produk yang lebih elegan bagi konsumennya. . . Keywords: Store Atmosphere, Store Location, Variation of Product, Café
PENGARUH LIFE STYLE, LOKASI, DAN WORD OF MOUTH TERHADAP KEPUTUSAN PEMBELIAN (STUDI KASUS PADA COFFEE SHOP GENRE PANGKALAN KERINCI) Radhiyya, Fhayza Nanda; Fadli, Mashur
Jurnal Daya Saing Vol. 11 No. 2 (2025): Dinamika Manajemen, Ekonomi, dan Kebijakan Publik di Era Digital
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/dayasaing.v11i2.2131

Abstract

Abstract: This research aims to find out the influence of lifestyle, location, and word of mouth on purchasing decisions of Coffee Shop Genre consumers in Pangkalan Kerinci. Changes in the lifestyle of modern society, coupled with the role of strategic location and the power of word-of-mouth recommendations, make these three variables important in understanding consumer behavior in purchasing decisions. The research method used is quantitative with a survey approach to consumers who have made purchases at Coffee Shop Genre. The sample in this study consisted of 100 respondents who were determined using non-probability sampling by using accidental sampling and using questionnaires as data collection instruments. The analysis results show that lifestyle, location, and word of mouth have a positive and significant effect on consumer purchasing decisions. This research is expected to provide input for business actors in formulating effective marketing strategies to improve purchasing decisions Keywords: Life Style, Location, Word Of Mouth and Purchasing Decision.
PENGARUH KUALITAS PRODUK, KUALITAS PELAYANAN DAN HARGA TERHADAP KEPUASAN KONSUMEN PADA PT. EKA PUTRA PRADA Ardian, M. Rayhan; Fadli, Mashur
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 11: Edisi II Juli - Desember 2024
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research aims to determine the influence of product quality, service quality and price on consumer satisfaction at PT. Eka Putra Prada. The method used in this research is descriptive statistical analysis and multiple linear regression. The sample in this study amounted to 94 respondents using the Slovin method and using questionnaires and interviews as research instruments. Through instrument tests and data analysis techniques which include validity tests, reliability tests, classical assumption tests, regression equation tests, partial tests, simultaneous tests, and coefficient of determination tests, the results were obtained that product quality assessment (X1) has a positive and significant effect on consumer satisfaction. (Y), service quality (X2) has a positive and significant effect on consumer satisfaction (Y), price (X3) has a negative effect on consumer satisfaction (Y) and assessment of product quality (X1), service quality (X2) and price (X3) significant effect on consumer satisfaction (Y) at PT. Eka Putra Prada. Keywords: Product Quality, Service Quality, Price and Consumer Satisfaction.
PENGARUH BRAND IMAGE DAN BRAND TRUST TERHADAP BRAND LOYALTY PADA PENGGUNA TELKOMSEL (Studi pada Mahasiswa Universitas Riau) Gunva, Bagus Abyan Hafizh; Fadli, Mashur
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 12: Edisi II Juli - Desember 2025
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the effect of brand image and brand trust on brand loyalty among Telkomsel users, specifically undergraduate students at the University of Riau. The research background is based on the intense competition within Indonesia’s telecommunications industry, where despite Telkomsel’s market leadership, its relatively high pricing has led some customers to switch to competitors. This research employs a quantitative method with a descriptive and verificative approach. Primary data were collected through questionnaires distributed to 100 respondents selected using a purposive sampling technique. Data analysis was conducted using multiple linear regression, t-tests, F-tests, and the coefficient of determination with SPSS 26. The results reveal that (1) brand image has a positive and significant effect on brand loyalty, (2) brand trust has a positive and significant effect on brand loyalty, and (3) brand image and brand trust simultaneously have a positive and significant effect on brand loyalty. These findings indicate that a strong brand image and high brand trust can enhance customer loyalty. Keywords: Brand Image, Brand Trust, Brand Loyalty, Telkomsel, Students.
Pengaruh Social Media Marketing dan Variasi Produk terhadap Minat beli Konsumen pada CV. Blackpaint Printshop Pekanbaru Amalia Ananda; Mashur Fadli
Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi Vol. 5 No. 3 (2025): Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurimea.v5i3.1007

Abstract

This study aims to determine the influence of social media marketing and product variety on consumers buying interest in CV. Blackpaint Printshop Pekanbaru. The study uses descriptive and quantitative statistical methods with the use of the Likert scale as a measurement. The population used is Blackpaint Printshop consumers. The sample of this study amounted to 100 respondents which were determined using accidental sampling techniques and using questionnaires in data collection techniques. The analysis of this study includes instrument tests, classical assumption tests and statistical tests processed with tools in the form of SPSS version 25. The results of this study show that social media marketing partially has a significant effect on consumer buying interest, product variation partially has a significant effect on consumer buying interest. Social media marketing and product variations simultaneously have a significant effect on consumer buying interest.
Co-Authors Achmad Fajri Febrian Adriansyah Adriansyah Agus Alfan Agusti, Rival Alfian Rizqy Mauliddin Ali Yusri Amalia Ananda Amanda, Sephia Aprizal Bahana Nusantara Ardian, M. Rayhan Arya Putra Pratama Gultom Ashaluddin Jalil Augustin, Jeneva Cindy Artha Ully Tampubolon Dewi, Dian Lusiana Dhiza, Adjie Marditillah Elgha Marenthis Purba Endang Sutrisna Evawani Elysa Lubis Fatimah Zahara Fitrien Ayuda Gatot Wijayanto Gunva, Bagus Abyan Hafizh Guruh Hikmatul Akbar Hamsal Hamsal Hasanuddin Hasanuddin Helin Helin Hesty Sepsada Hussein Al Muhtadeebillah Ida Ayu Putu Sri Widnyani Ismandianto Isril Juni Juni Kasmiruddin, Kasmiruddin Kasmirudin Kasmirudin Kasmirudin Kasmirudin Kasmirudin, Kasmirudin Khairul Amri KHAIRUL ANWAR Lie Othman Lie Othman Lison, Muhammad Fakhri Lumbanraja, Maha Martabar Mangatas M. Rafi M.Y.Tiyas Tinov Maha Martabar Mangatas Lumbanraja Mandataris Mandataris Mariaty Ibrahim Meyzi Heriyanto Moh. Rasyid Ridho Muhammad Fadhil Muhammad, Fahmi Musadad Musadad Nurita, Riau Nurman Nurman Nusantara, Aprizal Bahana Pane, Rico Purnawandi Putri Khairani Radhiyya, Fhayza Nanda Rahmat Junaidi Ramayana, Siti Rana Azira Rasidy, Elsa Junita Resdati Ringgo Eldapi Yozani Risem Candina Ruzikna Ruzikna Ruzikna Ruzikna Ruzikna Ruzikna, Ruzikna Seger Sugiyanto Seno Andri Sihotang, Riski Pranata Simangunsong, Johannes Peterson Siti Sofro Sidiq Solly Aryza Suri Amilia Suryalena, Suryalena syafrizal Syahroni Alby Taufiqqurrachman Taufiqqurrachman, Taufiqqurrachman Teguh Widodo Tengku Firli Musfar Tri Joko Waluyo Umli Dwi Putri Uswatun Hasanah Tanjung Vianda, Sabina Victor Ringhard Pattipeilohy Wahyu Busro Wasillah, Asiah Wila Septi Dita Yuliantika, Tasya Yusmar Yusuf Zebua, Ben Hansel Notatema