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Evaluation of the Role and Success Factors of Facilitators in the Tenaga Kerja Mandiri Pemula (TKMP) Program: Case Study of Subang Regency Fajar Wengga, Nefan Satria; Harits Hijrah Wicaksana; Agung Edi Rustanto; Dani Lukman Hakim; Anthonius Whisnu Perdana Widiputra
Neo Journal of economy and social humanities Vol 3 No 4 (2024): Neo Journal of Economy and Social Humanities
Publisher : International Publisher (YAPENBI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/nejesh.v3i4.246

Abstract

Tenaga Kerja Mandiri Pemula (TKMP) is a program that was created as a source of competency improvement in training and provided financial assistance by the Ministry of Manpower as a step to reduce the number of unemployed as stated in Law Number 13 of 2023 concerning Manpower. This research aims to conduct a comprehensive evaluation of the role of facilitators in the Independent Beginner Employment program in Subang Regency and analyze various factors that influence the success of the role of companions. Qualitative methods were used with interview techniques with key informants of the TKMP program. This research uses qualitative methods by interviewing important informants who are directly involved in the program. The results can provide a comprehensive and in-depth picture of the role of assistants as well as suggestions for increasing the effectiveness of the TKMP program in Subang Regency in the future.
Implementation of Goods and Services Procurement Policy Through SIPLah in Vocational High School Educational Units in West Jakarta Diah Kartika Sari; Deddy Supriady; Agung Edi Rustanto; Harits Hijrah Wicaksana
Neo Journal of economy and social humanities Vol 3 No 4 (2024): Neo Journal of Economy and Social Humanities
Publisher : International Publisher (YAPENBI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/nejesh.v3i4.247

Abstract

The implementation of the goods and services procurement policy through SIPLah at the SMK level education units in West Jakarta shows significant progress in an effort to create a more efficient and transparent procurement system. The implementation of SIPLah is supported by a clear organizational structure with a structured division of roles, starting from the Ministry of Education and Culture at the central level to the education unit. The school principal acts as the main decision-maker and person in charge of the program, assisted by the treasurer and BOSP team members for technical implementation. This research uses a descriptive qualitative approach with data collection through interviews with informants using George C. Edward III's Theory . The results showed that the implementation of goods and services procurement through SIPLah in vocational education units in West Jakarta has had a positive impact in increasing transparency and accountability in the procurement of goods and services in education units. Overall, the implementation of SIPLah has gone well in terms of administrative and operational aspects. However, continuous evaluation and development are still needed, especially in the aspects of improving human resource competencies, optimizing system integration, and improving price control mechanisms. Despite some obstacles, the high commitment of all stakeholders has created a conducive environment for the successful implementation of SIPLah.
Influence of Emotional Exhaustion, Job Satisfaction and Organization’s Ethical Climate on Turnover Intention Anggraeni, Abellia Septri; Wicaksana, Harits Hijrah; Ramli, Abdul Haeba; Muhmin, Andi Hidayat
Neo Journal of economy and social humanities Vol 4 No 3 (2025): Neo Journal of Economy and Social Humanities
Publisher : International Publisher (YAPENBI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/nejesh.v4i3.344

Abstract

This study aims to analyze the influence of emotional exhaustion, job satisfaction, and organizational ethical climate on turnover intention among Mie Gacoan employees in Tangerang Regency. The high level of employee desire to change jobs is a serious challenge for organizations in maintaining a productive and competitive workforce. This study uses a quantitative approach using a purposive sampling method through the distribution of questionnaires to 110 respondents and those who have worked for less than 3 years. This purpose is to test or validate the conceptual research model. The data for this study were collected through a survey method using Google Forms, an online questionnaire application. The use of the method in data analysis Structural Equation Modeling - Partial Least Square (SEM-PLS) using SmartPLS 4 to test each indicator is valid and reliable. The results of the study indicate that emotional exhaustion, job satisfaction, and organizational ethical climate have a significant effect on turnover intention. This study provides important implications for management in designing effective strategies to reduce turnover intention through the creation of an ethical work environment, increasing job satisfaction, and managing employee emotional burden.
Advocacy Coalition Framework Policy in Halal Certification of Packaging Ink Chemicals Endarsiwi, Sugeng; Wicaksana, Harits Hijrah; Rustanto, Agung Edi; Waluyo, Suryanto Djoko
Neo Journal of economy and social humanities Vol 4 No 4 (2025): Neo Journal of Economy and Social Humanities
Publisher : International Publisher (YAPENBI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/nejesh.v4i4.372

Abstract

This study aims to analyze the dynamics of halal certification policies for packaging ink chemicals in Indonesia through the Advocacy Coalition Framework (ACF) approach. AFC is used to understand the interactions and learning processes between actors with different belief systems in the implementation of halal policies in the non-food sector. This study uses a qualitative approach with descriptive-exploratory case studies. Data were obtained through in-depth interviews, observations, and documentation studies of BPJPH, MUI, LPH, industry players, academics, and Islamic community organizations. The results show that policy implementation involves a multi-actor coalition that negotiates between normative (sharia compliance) and technical (industrial efficiency) values. BPJPH acts as a policy broker that bridges these interests through formal and informal forums that produce collective policy learning. The effectiveness of implementation is influenced by external factors such as the harmonization of international halal standards (JAKIM, SFDA, ESMA) and global market pressures, as well as internal factors such as institutional reform, service digitalization, and capacity building of LPH. Strategic recommendations include simplifying procedures, cluster certification, auditor training, and the development of a database of hazardous chemicals. Translated with DeepL.com (free version).
The Implementation of CIPP Model To Evaluate the Illiteracy Eradication Program for the Baduy Traditional Community in Banten Province Harits Hijrah Wicaksana; Hendy Tannady; Indra Gunawan
International Journal of Engineering, Science and Information Technology Vol 5, No 4 (2025)
Publisher : Malikussaleh University, Aceh, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52088/ijesty.v5i4.1276

Abstract

The purpose of this study is to use the CIPP (Context, Input, Process, Product) evaluation model to assess the literacy eradication program among the indigenous Baduy community. Interviews, document analyses, and program implementation observations were used to gather data. This study used a descriptive approach and a qualitative technique. The researcher explained how the literacy eradication effort for the indigenous Baduy population in Lebak Regency was put into action. In addition to discussing the context, input, process, and results of the implementation of the literacy eradication program for the Baduy indigenous community, the study participants also talked about the perceptions and roles of the Lebak Regency government in the education sector and community leaders in the implementation. In addition, observations in the Baduy area (Leuwidamar) and examinations of policy documents and literature were incorporated in the data-gathering process. According to the evaluation's findings, there are gaps in data across agencies, no clear rules, and difficulties implementing them because of local knowledge and the values of the Baduy community. As a foundation for policy development, this study suggests a non-formal education strategy grounded in local culture and more precise data collection. Without making any attempts at adaptive planning, the administration seems to be blaming the Baduy culture for its failure. Especially in indigenous areas, the program's execution has not yet met its full potential. The Baduy community does not have any unambiguous quantitative or qualitative measures of the program's effectiveness. Success evaluations are less substantial and more administrative. Furthermore, the notion that the Baduy group rejects education has been strengthened by false impressions about them.
Effectiveness of the safety campaign program in the Soekarno-Hatta Airport Flight Operational Safety Area Nurhayu Mairani; Harits Hijrah Wicaksana
Eduvest - Journal of Universal Studies Vol. 5 No. 8 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i8.50915

Abstract

Aviation safety is the main aspect that must be maintained in airport operations. One of the efforts made is through a safety campaign program to increase public awareness of the policy of prohibiting activities that interfere with the Aviation Operational Safety Area (KKOP) at Soekarno-Hatta Airport. This study aims to analyze the effectiveness of the safety campaign program in supporting the policy by identifying challenges and formulating recommendations for improvement. This study uses a qualitative approach with interview, observation, and document analysis methods. The analysis was carried out based on the effectiveness theory from Siagian, Steers, and Sutrisno which included aspects of successful achievement of goals, integration with stakeholders, adaptation to challenges, community satisfaction, and program productivity. The results of the study show that the safety campaign program has had a positive impact, such as increasing public awareness and supporting regulations. However, there are obstacles such as limited resources, low community participation, and less optimal coordination between stakeholders. Therefore, increased collaboration between related parties, optimization of digital technology in campaigns, and periodic evaluations are needed to ensure the effectiveness of the program in supporting flight safety at Soekarno-Hatta Airport.
Implementation of Library Accreditation within the Ministry of Health Jeni Helen Chronika S; Deddy Supriadi Bratakusuma; Agung Edi Rustanto; Harits Hijrah Wicaksana; Yahya Rachmana Hidayat
Eduvest - Journal of Universal Studies Vol. 5 No. 8 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i8.51071

Abstract

The purpose of this study is to examine the implementation of library accreditation policies and their impact on improving national literacy, with a special focus on health polytechnics within the Ministry of Health. Library accreditation policies play a strategic role in ensuring the quality of library services that can support the development of public literacy as part of efforts to achieve national development goals. By the National Library Standards Policy set by the National Library of the Republic of Indonesia, library accreditation is a means of assessing the adequacy of library management against these standards, which is expected to improve the quality and access of services. The study highlights the challenges faced by health polytechnic libraries in meeting accreditation standards, including limited budgets, limited human resources, and limited policy support. In addition, this study explores the impact of accreditation policies on service quality, user engagement, and the role of libraries in improving public literacy, especially in the health sector. A descriptive qualitative research approach was used to gain an in-depth understanding of the implementation of this policy. The results of this study indicate that although most health polytechnic libraries are accredited, there are still obstacles in optimizing services and achieving literacy standards. This study provides recommendations to strengthen the library accreditation system by considering more supportive policies and improving the quality and accessibility of library services as a trusted literacy center in the community, especially in the context of health education.
IMPLEMENTASI PROGRAM LAYANAN DUKUNGAN PSIKOSOSIAL (LDP) PASCABENCANA (STUDI PADA BADAN PENANGGULANGAN BENCANA DAERAH PROVINSI DAERAH KHUSUS IBUKOTA JAKARTA) Rangga Bima Setiawan; Harits Hijrah Wicaksana; Surryanto Djoko Waluyo; Agung Edi Rustanto
Jurnal Academia Praja Vol 9 No 1 (2026): Academia Praja : Jurnal Ilmu Politik, Pemerintahan, dan Administrasi Publik
Publisher : Universitas Jenderal Ahmad Yani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36859/jap.v9i1.4027

Abstract

This study focuses on how post-disaster psychosocial support services provided by the regional disaster management agency in the Special Region of Jakarta Province are utilized. The extent to which this program has successfully helped the mental recovery of disaster-affected communities is the issue under study. The purpose of this study was to identify the methods for implementing the program, the obstacles encountered, and the program's impact on the beneficiary community. A qualitative descriptive approach was used in this study, with data collected through documentation, direct observation, and in-depth interviews. The results indicate that the psychosocial support service program has helped restore the community's emotional and social well-being, but challenges remain with cross-agency coordination, limited workforce, and program sustainability.
EVALUASI KEBIJAKAN AKSI KONVERGENSI PADA PERCEPATAN PENURUNAN STUNTING DI KOTA ADMINISTRASI JAKARTA BARAT Agus Romadhon; Harits Hijrah Wicaksana
Jurnal Academia Praja Vol 8 No 2 (2025): Academia Praja : Jurnal Ilmu Politik, Pemerintahan, dan Administrasi Publik
Publisher : Universitas Jenderal Ahmad Yani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36859/jap.v8i2.4040

Abstract

Stunting is a long-term health problem that hinders children's growth and development and is a critical issue in human resource development in Indonesia. This study investigates the convergence action policy to examine how stunting reduction has improved in West Jakarta. A descriptive qualitative method was employed in this study, collecting data through interviews, observations, and documentation studies with relevant informants. The Bernard method was used for data analysis, which included data reduction, data presentation, and conclusion drawing. The results indicate that the implementation of the convergence action policy in West Jakarta has not been optimal due to sectoral egos among regional agencies, poor coordination, and uneven understanding of the policy in the field. Although nutrition interventions and cross-sectoral engagement have increased, the eight convergence actions have not been fully successful. This study demonstrates that the policy to accelerate stunting reduction relies heavily on inter-agency collaboration, improved human resource capacity, and an integrated data management system.
ANALISIS PENINGKATAN PELAYANAN PERCEPATAN PENGURUSAN PASPOR DALAM MENINGKATKAN PENERIMAAN NEGARA BUKAN PAJAK (PNBP) DI KANTOR IMIGRASI JAKARTA UTARA Elizabeth Pisciliaruntu; Agung Edi Rustanto; Harits Hijrah Wicaksana; Muhammad Cholifihani
Dinamika : Jurnal Ilmiah Ilmu Administrasi Negara Vol 13, No 1 (2026): Dinamika
Publisher : Universitas Galuh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25157/dak.v13i1.23500

Abstract

Penelitian ini bertujuan untuk menganalisis peningkatan pelayanan percepatan pengurusan paspor dalam meningkatkan Penerimaan Negara Bukan Pajak (PNBP) di Kantor Imigrasi Kelas I TPI Jakarta Utara berdasarkan dimensi SERVQUAL, yaitu tangibles, reliability, responsiveness, assurance, dan empathy. Kebaruan penelitian ini terletak pada analisis hubungan langsung antara kualitas layanan percepatan paspor dengan kontribusinya terhadap peningkatan PNBP, yang masih jarang dikaji dalam penelitian sebelumnya. Pendekatan penelitian yang digunakan adalah kualitatif deskriptif dengan teknik pengumpulan data melalui wawancara, observasi, dan studi dokumentasi. Informan penelitian terdiri atas pejabat struktural, petugas pelayanan, dan masyarakat pengguna layanan percepatan paspor. Analisis data dilakukan melalui reduksi data, penyajian data, dan penarikan kesimpulan dengan triangulasi untuk menjaga keabsahan data. Hasil penelitian menunjukkan bahwa layanan percepatan paspor telah memenuhi seluruh dimensi kualitas pelayanan, ditandai dengan fasilitas yang memadai, prosedur yang jelas, ketepatan waktu, responsivitas petugas, profesionalisme, serta sikap empatik kepada pemohon. Kondisi tersebut meningkatkan kepuasan dan kepercayaan masyarakat, mendorong penggunaan layanan percepatan paspor, serta berkontribusi langsung terhadap peningkatan PNBP di Kantor Imigrasi Kelas I TPI Jakarta Utara. Kata kunci: Pelayanan Publik, Pelayanan Percepatan Paspor, Kualitas Pelayanan, SERVQUAL, Penerimaan Negara Bukan Pajak (PNBP)