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Harna, Harna
Universitas Esa Unggul
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Journal : Darussalam Nutrition Journal

 1 
Analysis of difference in service quality, food quality and santri satisfaction levels in city and village boarding school Chairunissa Aulia Zikrika; Putri Ronitawati; Prita Dhyani Swamilaksita; Mertien Sa'pang; Harna Harna
Darussalam Nutrition Journal Vol 5, No 2 (2021): Darussalam Nutrition Journal
Publisher : University of Darussalam Gontor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21111/dnj.v5i2.5799

Abstract

Background: Islamic boarding schools in Indonesia have a classic problem, namely health problems. And the health problem itself rarely gets the attention of the boarding schools and the government. One of the foods for teenagers who live in the hostel is the food that is not according to taste. Therefore, food intake is reduced, resulting in malnutrition problems among adolescents who live in dormitories, so in an institution it is necessary to organize food that meets the recommended standards and adequacy, and pay attention to taste and appearance. Objective: to find out the differences in the service quality, food quality and the satisfaction level of students in city and village Islamic boarding schools. Methods: study was a survey research cross sectional design in which the independent and dependent variables were observed and measured at the same time. to learn between the independent and the dependent variable, by giving filling in a check list or collecting data with an attachment to find out the differences between these variables. Result: food quality Sig. (2-tailed) 0,000 service quality Sig. (2-tailed) 0.235 satisfaction level Sig. (2-tailed) 0.116. For each indicator on the quality of food and service, respondents at the village boarding schools are more satisfied than the urban boarding schools. Conclusion: There are differences in food quality at city and village Islamic boarding schools , there is no difference between  quality of service and  level of satisfaction of the students at city and village  Islamic boarding schools. The two Islamic boarding schools should further improve service quality and food quality in order to further increase the satisfaction level of the students.
Co-Authors Adinda Dian Permata Dewi Adrianto, Yudhi Alfiah, Elma Am, Kaylifa Ramadhanti Amir Su’udi Aodrey Amelia Rania Nur Hanifah Ashari, Chica Riska Asti Puji Lestari Audrey Natashia Azizah, Anik Hanifatul Chairunissa Aulia Zikrika Chica Riska Ashari Cholidhazia, Putri Clara M. Kusharto Clara M.Kusharto Clara Meliyanti Kusharto Daniel Hartanto Daniel Hartanto Devi Angeliana Kusumaningtiar Devi Angelina Kusumaningtiar Dewanti, Lintang Purwara Dewi Septi Medinawati Dian Rahayuningsih Dudung Angkasa Durotunisa, Siti Irma Elika Mareta Rahim Elisabeth Lasmaida Pakpahan Elisabeth Lasmaida Pakpahan Erry Yudha Mulyani Erry Yudhya Muliani Erry Yudhya Mulyani Eugidia Mayang Ghiffari Farhana Farhana Fatmawati, Iin Fitrawan, Ahmad Gifari, Nazhif Hanifah Reviana Hartono Harvianto, Audrey Zalika Herawati, Nida Hosizah Hosizah Idrus Jus'at Idrus Jus’at Idrus Jus’at Jennifer Vanka Jesi Arianti Jihan Salsabila Putri Azazi Juliana Juliana Kamilia, Nisrina Katrin Roosita Khalda Rahmah Orchidhea Kristina Rosalia Pakpahan Kusumaningtiar, Devi Angelina Kyla Denaneer Laili, Nur Ahzaini Laras Sitoayu Lia Amelia Lia Efriyanurika Lintang Purwara Maria Tambunan Milka Alana Sabu Mira Asmirajanti Muh Asrul Irawan, Andi Muhandiyah, Megi Mury Kuswari Nadhifa Ramadhani Nadiyah Nadiyah Nailufar, Jasmine Nanda Septiana Novelita Hanauli Noven, Andreas Novianti, Anugrah Novianty, Anugrah Nur Azizah Nurmalasari, Mieke Nurshabrina, Nurshabrina Palupi, Khairizka Citra Permatasari, Bella Prisca Prita Dhyani Swamilaksita Puspita Sari, Dian Putri Ronitawati Putri, Rizkansa Insyira Rachmanida Nuzrina Rahmawati Rahmawati Rahmawati, Rahmawati Rahmayanti R, Andi Ramadhanti, Kaylifa Rani Lutfiani Reni Purnama Indah Lestari Reni Purnama Indah Lestari Reza Fadhilla Risa Martiana Rudi Hendro Putranto Rudi Putranto Ruhmayanti, Nur Ayu Sa'pang, Mertien Sabililhaq, Muhammad Adnan Salma Rasyidah Salsabila, Lutfia Salsabila, Unik Hanifah Sarah Ameilia Subagyo Seprianto, Seprianto Septiasari, Afradina Siti Fatimah Zahra Sukma Wati Syukriah Usman Tenti Apriza Titik Koiriyah Titis Retno Sawitri Venicia Eflin Vira Cindyana Vitria Melani, Vitria Wahyuni, Yulia Yayuk Farida Baliwati Yulia Wahyuni Yulia Wahyuni Yulia Wahyuni Yusuf, Andi Mukramin Zahra Zakiyah Komarudin Zakia Umami