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All Journal Jurnal Paradigma Ekonomika Publisia: Jurnal Ilmu Administrasi Publik Jurnal Ilmu Sosial dan Ilmu Politik (JISIP) JPAP (Jurnal Penelitian Administrasi Publik) (e-Journal) AcTion: Aceh Nutrition Journal Madani Jurnal Politik dan Sosial Kemasyarakatan JAST : Jurnal Aplikasi Sains dan Teknologi JURNAL NUSANTARA APLIKASI MANAJEMEN BISNIS Jurnal Ilmu Hukum The Juris Jurnal Ilmiah Ecobuss Care : Jurnal Ilmiah Ilmu Kesehatan Referensi : Jurnal Ilmu Manajemen dan Akuntansi Reformasi : Jurnal Ilmiah Ilmu Sosial dan Ilmu Politik J-Dinamika: Jurnal Pengabdian Kepada Masyarakat Jurnal Inovasi Ilmu Sosial dan Politik Dinamika Governance : Jurnal Ilmu Administrasi Negara JPSI (Journal of Public Sector Innovations) Administraus Jurnal Ilmu Administrasi dan Manajemen Management Studies and Entrepreneurship Journal (MSEJ) Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Optima : Jurnal Ilmiah Agribisnis, Ekonomi dan Sosial Jurnal Ilmiah Publika Jurnal Daya Mas : Media Komunikasi dan Informasi Hasil Pengabdian dan Pemberdayaan Masyarakat JPASDEV:Journal of Public Administration and Sociology of Development JAPI: Jurnal Akses Pengabdian Indonesia Dharma: Jurnal Pengabdian Masyarakat Lenvari: Journal of Social Science Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Indonesian Social Science Review JADMENT: Journal of Administration and Development IRDH International Journal of Social Sciences & Humanities (IRDH IJSCH) Book of Open Source
Cahyo Sasmito
Universitas Tribhuwana Tunggadewi
Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences Other

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EFEKTIVITAS PELAYANAN PRIMA DALAM MENINGKATKAN KUALITAS PELAYANAN PUBLIK DI TINGKAT KELURAHAN: The Effectiveness of Service Excellence in Enhancing Public Service Quality at the Local Government Level Ghunu, Agustinus; Sasmito, Cahyo; Selandia, Fransiska
JADMENT: Journal of Administration and Development Vol. 3 No. 1 (2026)
Publisher : Penerbit Forind bekerja sama dengan FISIP Unitri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62085/jadment.v3i1.61

Abstract

Penelitian ini bertujuan untuk menganalisis efektivitas pelayanan prima dalam meningkatkan kualitas pelayanan publik di Kelurahan Dadaprejo, Kota Batu. Penelitian menggunakan pendekatan kualitatif deskriptif dengan teknik pengumpulan data melalui observasi, wawancara, dan dokumentasi. Informan dipilih secara purposive yang terdiri dari aparatur kelurahan dan masyarakat pengguna layanan. Hasil penelitian menunjukkan bahwa pelayanan publik telah berjalan cukup efektif, ditandai dengan responsivitas aparatur, kejelasan prosedur, serta kualitas produk layanan yang sesuai standar. Namun demikian, efektivitas tersebut belum optimal karena masih terdapat keterbatasan sumber daya manusia, rendahnya pemahaman masyarakat, serta belum terintegrasinya sistem pelayanan berbasis teknologi dan pengaduan. Penelitian ini menegaskan bahwa efektivitas pelayanan publik dipengaruhi oleh interaksi antara kapasitas aparatur, sistem pelayanan, dan partisipasi masyarakat.
Implementasi Pembinaan BUMDes sebagai Penggerak Ekonomi Lokal melalui Pengelolaan Wisata Boon Pring Andeman di Desa Sanankerto, Kecamatan Turen, Kabupaten Malang Aprilia Krisanti Maria De Paula Asa; Cahyo Sasmito; Willy Tri Hardiyanto
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 7 No. 5 (2026): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/snb71h56

Abstract

Penelitian ini bertujuan untuk mendeskripsikan dan Menganalisis implementasi pembinaan BUMDes sebagai penggerak ekonomi lokal melalui pengelolaan wisata Boon Pring Andeman di Desa Sanankerto, Kecamatan Turen, Kabupaten Malang, mendeskripsikan dan Menganalisis faktor pendukung dan penghambat dalam pembinaan BUMDes pada pengelolaan wisata Boon Pring Andeman, dan untuk mendeskripsikan dan Menganalisis Dampak Implementasi Pembinaan BUMDes Sebagai Penggerak Ekonomi Lokal Melalui Penggelolaan Wisata Boon Pring Andeman di Desa Sanankerto Kecamatan Turen Kabupaten Malang. Penelitian ini menggunakan metode deskriptif dengan pendekatan kualitatif yang dilakukan di Desa Sanankerto, Kecamatan Turen, Kabupaten Malang. Fokus penelitian mengacu pada teori implementasi kebijakan George C. Edward III yang meliputi komunikasi, sumber daya, disposisi, dan struktur birokrasi. Data diperoleh melalui observasi, wawancara semi terstruktur, dan dokumentasi dengan teknik purposive sampling. Analisis data dilakukan melalui tahapan pengumpulan data, reduksi data, penyajian data, dan penarikan kesimpulan, sedangkan keabsahan data diuji menggunakan triangulasi teknik. Hasil penelitian menunjukkan bahwa implementasi pembinaan BUMDes sebagai penggerak ekonomi lokal melalui pengelolaan wisata Boon Pring Andeman di Desa Sanankerto telah berjalan cukup baik. Ditinjau dari teori Edward III, aspek komunikasi, sumber daya, disposisi, dan struktur birokrasi telah mendukung pelaksanaan program, meskipun masih terdapat kendala pada efektivitas komunikasi, kualitas sumber daya manusia, dan koordinasi antar lembaga. Faktor pendukung utama meliputi dukungan pemerintah desa, potensi wisata, dan partisipasi masyarakat, sedangkan faktor penghambat berasal dari keterbatasan sumber daya dan koordinasi kelembagaan. Implementasi pembinaan BUMDes juga memberikan dampak positif terhadap ekonomi lokal, seperti meningkatnya pendapatan masyarakat, terciptanya lapangan kerja, dan berkembangnya usaha di sekitar kawasan wisata.
Penyuluhan Kehigienisan pada Usaha Keripik Wortel di Kota Batu untuk Meningkatkan Kualitas dan Daya Saing Produk UMKM Cahyo Sasmito; Wulan Puji Lestari; Budi Santosa
JAST : Jurnal Aplikasi Sains dan Teknologi Vol. 10 No. 1 (2026): EDISI JUNI 2026
Publisher : Universitas Tribhuwana Tunggadewi Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33366/jast.v10i1.8637

Abstract

Carrot chips are one of the flagship products of MSMEs in Batu City, East Java, which utilize local carrot agricultural products as the main raw material. However, most carrot chip entrepreneurs have not yet implemented adequate hygiene standards in the production process, which has the potential to reduce product quality and market competitiveness. This research aims to analyze the impact of hygiene education on the improvement of knowledge, production behavior, and the quality of carrot chip products among MSME actors in Batu City. The method of the activity uses a participatory qualitative approach with techniques such as observation, in-depth interviews, pre-test and post-test, as well as documentation involving 25 extension participants. The counseling was conducted over 4 days with materials on personal hygiene, equipment sanitation, production site sanitation, safe raw material handling, and hygienic packaging. The results of the activity show that there was an average increase in participants' knowledge by 72%, from a pre-test score of 41.6 to a post-test score of 83.2. As many as 88% of participants applied personal hygiene practices well, 80% routinely sanitized equipment, and 76% began processing Household Industrial Food (PIRT) certification. The hygiene education program has proven effective in enhancing the capacity of carrot chip MSME actors in Batu City to implement good food safety standardsABSTRAKKeripik wortel merupakan salah satu produk unggulan UMKM di Kota Batu, Jawa Timur, yang memanfaatkan hasil pertanian wortel lokal sebagai bahan baku utama. Namun, sebagian besar pelaku usaha keripik wortel belum menerapkan standar kehigienasan yang memadai dalam proses produksi, sehingga berpotensi menurunkan kualitas produk dan daya saing di pasar. Penelitian ini bertujuan untuk menganalisis dampak penyuluhan kehigienasan terhadap peningkatan pengetahuan, perilaku produksi, dan kualitas produk keripik wortel pada pelaku UMKM di Kota Batu. Metode kegiatan menggunakan pendekatan kualitatif partisipatif dengan teknik observasi, wawancara mendalam, pre-test dan post-test, serta dokumentasi terhadap 25 peserta penyuluhan. Penyuluhan dilaksanakan selama 4 hari dengan materi personal hygiene, sanitasi peralatan, sanitasi tempat produksi, penanganan bahan baku yang aman, dan pengemasan higienis. Hasil kegiatan menunjukkan bahwa terjadi peningkatan pengetahuan peserta rata-rata sebesar 72%, dari skor pre-test 41,6 menjadi 83,2 pada post-test. Sebanyak 88% peserta menerapkan praktik higiene personal dengan baik, 80% melakukan sanitasi peralatan secara rutin, dan 76% mulai mengurus sertifikasi Pangan Industri Rumah Tangga (PIRT). Program penyuluhan kehigienasan terbukti efektif meningkatkan kapasitas pelaku UMKM keripik wortel di Kota Batu dalam menerapkan standar keamanan pangan yang baik
Pengaruh Kualitas Pelayanan, Fasilitas, Harga dan Citra Institusi Terhadap Kepuasan Pasien: Studi di Klinik Rawat Jalan Nuurul Ichsan Pujon dan Klinik Intan Mandiri Malang Widya Agustin Setyawati; Muhamad Rifa'i; Cahyo Sasmito
Madani: Jurnal Politik dan Sosial Kemasyarakatan Vol. 10 No. 2 (2018): MADANI : Jurnal Politik dan Sosial Kemasyarakatan
Publisher : Universitas Islam Darul Ulum Lamongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52166/madani.v10i2.1052

Abstract

Along with the increasing awareness of the importance of health for the community, as well as the rapid development of health technology, this is a claim against a quality health services in order to meet the basic needs of the the community. This research conducted in October to January 2017 2018 by using multiple linear regression analysis. Total population of 1034 patients with the sample slovin formula in the get 100 patients. Data retrieval is done by spreading the questionnaire to obtain primary data related to the influence of the quality of service, amenities, price and image of the institution against the patient's satisfaction. Research results on the Test F obtained the value of F-hitung > F-critical so the zero hypothesis is rejected, the conclusion that is the quality of service, amenities, Price and image of influential Institutions simultaneously against the patient's Satisfaction. And from the four variables such variable is the most dominant image of the institution) because it has a value of the t-table of highest.
Implementasi Pemberdayaan Masyarakat dalam Program Keluarga Harapan untuk Memutus Rantai Kemiskinan di Kota Malang: Studi di Kecamatan Lowokwaru Kota Malang Arif Citra Permana; Cahyo Sasmito; Cakti Indra Gunawan
Madani: Jurnal Politik dan Sosial Kemasyarakatan Vol. 10 No. 2 (2018): MADANI : Jurnal Politik dan Sosial Kemasyarakatan
Publisher : Universitas Islam Darul Ulum Lamongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52166/madani.v10i2.1054

Abstract

Family Hope program is a program to break the chains of poverty. Malang received it the year 2013. Community empowerment in the PKH step acceleration for poverty reduction. This research aims to analyze (1) implementation of community empowerment, (2) factor endowments and a barrier, and (3) the impact of the implementation of community empowerment in the family Program Hopes to break the chains of poverty in Sub Lowokwaru Malang. The research was conducted using qualitative methods. Based on research it was concluded that the implementation of empowerment in the implementation of the Program of family Expectations are improving the quality of life of participants PKH by improving family health and educational aspects, the active role of the participants PKH in this program, the national program and the involvement of the participants in the PKH socialization thing – a good thing to the surrounding community. Supporting factors, namely the existence of a companion PKH, liveliness of local government as well as the willingness of community participants of this program to get better. While the factor penghambatnya is a program in terms of the rule of unpreparedness and the readiness of the program stakeholders. The impact of the implementation can be seen in improving the status of the health, education and welfare of the Family Hope Program participants in the city of Malang.
Akuntabilitas Perumusan Kebijakan Publik dalam Musyawarah Perencanaan Pembangunan (MUSRENBANG): Studi pada Badan Perencanaan dan Pembangunan Daerah Kabupaten Malang Maryanto Maryanto; Cahyo Sasmito; Muhammad Rifa’i
Madani: Jurnal Politik dan Sosial Kemasyarakatan Vol. 11 No. 1 (2019): MADANI : Jurnal Politik dan Sosial Kemasyarakatan
Publisher : Universitas Islam Darul Ulum Lamongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52166/madani.v11i1.1351

Abstract

The implementation of the development planning meeting (MUSRENBANG) in each region including the Malang district is often not optimal in the process so that the development development that is expected by the community through musrenbang does not have a good impact and does not give satisfaction to the residents. In the process of the Musrenbang, of course, it cannot be separated from the supervision and escort of the poor district government apparatus to begin with fiscal, program, process, legal and outgoing accountability in its implementation. So that the expectations of researchers through this paper can provide a brief summary of the accountability of the Musrenbang implementation process so far. This type of research uses a qualitative descriptive type of research. The results of this study on the implementation of policy formulation in the musrenbang in the poor district bappeda in the implementation process have been carried out well, directed, integrated and responsive to change, in accordance with what is already in the regent's vision and RPJM. However, this is also related to the supporting and inhibiting factors in the implementation process so far including among others citizen participation and the budget which are often the maximum constraints to the implementation of the musrenbang and insufficient budgets are also obstacles to its implementation.
IMPLEMENTASI KEBIJAKAN PENGEMBANGAN WISATA (Pada Desa Pero Konda Kecamatan Kodi, Kabupaten Sumba Barat Daya) Tobias Ndoda; Cahyo Sasmito
Optima : Jurnal Ilmiah Agribisnis, Ekonomi, dan Sosial Vol 10, No 1 (2026)
Publisher : Universitas Tribhuwana Tunggadewi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33366/optima.v10i1.8176

Abstract

Wisata adalah kegiatan perjalanan yang dilakukan oleh seseorang atau sekelompok orang dengan mengunjungi tempat tertentu untuk tujuan rekreasi, pengembangan pribadi, atau mempelajari keunikan daya tarik wisata yang dikunjungi dalam jangka waktu sementara. Penelitian ini bertujuan untuk mendeskripsikan dan menganalisis implementasi kebijakan pengembangan wisata, faktor pendukung dan penghambat, serta dampak dari implementasi kebijakan tersebut di Desa Pero Konda, Kecamatan Kodi, Kabupaten Sumba Barat Daya. Metode: kualitatif, teknik pengumpulan data, wawancara, observasi, pengamatan dan dokumentasi. Hasil penelitian: menunjukkan bahwa implementasi kebijakan pengembangan wisata di Desa Pero Konda telah dilaksanakan dengan mengedepankan partisipasi masyarakat lokal dan potensi sumber daya alam setempat, seperti pantai, hutan mangrove, dan budaya lokal. Namun, masih terdapat sejumlah hambatan seperti keterbatasan infrastruktur, pendanaan, serta pengelolaan yang belum optimal. Faktor pendukung utama meliputi dukungan masyarakat, keindahan alam yang masih asri, dan adanya struktur kelembagaan lokal. Dampak dari kebijakan ini terlihat pada meningkatnya kesadaran masyarakat terhadap potensi wisata, terbukanya peluang ekonomi lokal, serta upaya pelestarian lingkungan dan budaya. Kesimpulan: bahwa implementasi kebijakan pengembangan wisata di Desa Pero Konda belum berjalan optimal, meskipun memiliki potensi besar untuk mendorong kesejahteraan masyarakat jika didukung oleh perencanaan strategis dan kolaborasi antara pemerintah, masyarakat, dan pemangku kepentingan lainnya. 
The Role of Agricultural Cooperative Management in Increasing the Economic Income of Farmers in Batu City Wulan Puji Lestari; Yohanes Sandro Ahang; Cahyo Sasmito
Jurnal Nusantara Aplikasi Manajemen Bisnis Vol 11 No 1 (2026): Jurnal Nusantara Aplikasi Manajemen Bisnis
Publisher : UNIVERSITAS NUSANTARA PGRI KEDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29407/nusamba.v11i1.27652

Abstract

Research aim: To analyze the role of management functions in agricultural cooperatives (planning, organizing, implementing, and supervising) in increasing the economic income of farmers in Batu City.Design/Methods/Approach: This research uses quantitative method with an explanatory survey approach involving 120 farmer members of the cooperative in Batu City. Data were analyzed using multiple linear regression after undergoing a series of classical assumption tests. Research Findings: The cooperative management function simultaneously has a significant impact on farmers' income (F=82.164; R²=0.742). Partially, the implementation function is the most dominant variable (β=489.560), followed by the planning function (β=312.450) and the supervision function (β=223.890), while the organizing function does not show a significant impact. Cooperative member farmers were recorded to have an income 66.8% higher (Rp 4,820,000/month) compared to non-member farmers. Theoretical Contribution/Originality: Enriches the literature on the effectiveness of agricultural cooperative management in the context of agrotourism and horticulture, and identifies the implementation function as the strongest determinant of farmers' income increase. These findings differ from previous studies that generally emphasize the planning function as the dominant factor.Practical Implications: Cooperative managers need to prioritize the optimization of implementation and planning functions in organizational management. The local government is recommended to provide management assistance and strengthen the institutional capacity of cooperatives sustainably. Research Limitations: The limited scope to the City of Batu, a model that can explain 74.2% of income variation, the use of a cross-sectional design that cannot capture long-term changes, and measurements based on respondents' perceptions, which may contain subjective bias.
Co-Authors Abd. Rohman Adelvia Nabunome Adrianus Sodi Liwu Agung Suprojo Agustinus Ghunu Ahmad Nawawi Altianua Uamang Anchieta, Yosephina Andrianto Andrianto Anisa Purwaningsih Annisa Purwatiningsih Annisa Purwatiningsih Aprilia Krisanti Maria De Paula Asa Arif Citra Permana Asih Widi Lestari Awang Teja Satria Aza Meitha Basori Basori Bella Puspasari Bewa Dangu Wole Bimbi Bimbi Budi Santosa Budi Santosa Budi Santosa Cakti Indara Gunawan Cakti Indra Gunawan Cakti Indra Gunawan Cakti ndra Gunawan Dema, Arnaningsih May Devi Ika Irawati Dody Feryanto Kurniawan Dyanasari Eka, Fransiska Eri Yusnita Eri Yusnita Eri Yusnita Arvianti Ertien Rining Nawangsari Fransiskus Wonda Mete Fransiskus Wonda Mete Gunawan, Cakti Indra Gunawan, Cakti ndra Handrianus Laka, Yohanes Haris Samsuddin Hendrison Nadeak Henry Rahmananto Heru Subagyo Ida Sugeng Suyani Ifo, Marselinus Indra Gunawan , Cakti Indra Gunawan, Cakti Indragunawan, Cakti Iwan Muliawan Karunia Setyowati Krinus Kum Larasati, Dewi Citra Lestari, Wulan Puji Maria Elis Sriani Marshell Ferdinand S Maryanto Maryanto Muhamad Rifa'i Muhamad Rifa’i Muhammad Rifa’i Muliawan, Iwan Murni, Hedy Mustafa . Nadeak, Hendrison Nanang Bagus Nanang Bagus, Nanang Natalia Sopiana Natalia Sopiana Nopiani Nopiani Nurhaeni Jaya Purwaningsih, Anisa Purwaningsih, Roosi Wahju Purwanto Rahmananto, Henry Reni Febriani Reni Febriani, Reni Rini Rini Rizalaidi Mahardika Roro Merry Wulandari Samsuddin, Haris Selandia, Fransiska Sili, Aditya Peten Sopiana, Natalia Suhardi, Alfianus Suroto, Karunia Setyowati Susanto, Nadya Eka Putri Tirta Yoga Tobias Ndoda Tri Sutrisno Viktoria Ndia Wahidyanti Rahayu Hastutiningtas Wahidyanti Rahayu Hastutiningtyas Waras Mulyono Warsono Warsono Widya Agustin Setyawati Willy Tri Hardianto Willy Tri Hardiyanto Wole, Bewa Dangu Wulan Puji Lestari Yohanes Handrianus Laka Yohanes Sandro Ahang Yopina, Eliana Yulita Yulita, Yulita Zainol Arifin Zainol Arifin