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All Journal Professional : Jurnal Komunikasi dan Administrasi Publik ABDIMAS SILIWANGI Abdimas Umtas : Jurnal Pengabdian kepada Masyarakat PERSPEKTIF Jurnal Sosial Humaniora Sigli Jurnal Abdi Insani Jurnal Graha Pengabdian Caraka Prabu : Jurnal Ilmu Pemerintahan Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis Jurnal Somasi (Sosial Humaniora Komunikasi) AJAD : Jurnal Pengabdian kepada Masyarakat Jurnal Abdi Panca Marga Jurnal Publik: Jurnal Ilmiah Bidang Ilmu Administrasi Negara Journal Of Human And Education (JAHE) Malikussaleh Social and Political Reviews Jurnal Sosiologi Dialektika Sosial Jurnal Sosial dan Humanis Sains ABDINE Jurnal Pengabdian Masyarakat AHKAM : Jurnal Hukum Islam dan Humaniora Innovative: Journal Of Social Science Research Jurnal Ilmu Administrasi Negara DISCOURSE : Indonesian Journal of Social Studies and Education Social Humanity
Maksin, Mastina
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Optimizing Employee Performance through Physical Work Environment Governance: A Study at the Probolinggo Social Service Marwiyah, Siti; Maksin, Mastina; Queennensa, Mareta Syamsya
Malikussaleh Social and Political Reviews Vol. 6 No. 1 (2025)
Publisher : Master Program of Sociology, Universitas Malikussaleh,

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29103/mspr.v6i1.22156

Abstract

This study aims to analyze the influence of the physical work environment on improving employee performance in the delivery of public services at the Social Affairs Office of Probolinggo City. The physical work environment is a crucial factor that affects employee comfort, efficiency, and productivity. This research employs a descriptive qualitative approach, with data collected through interviews, observations, and documentation. Data analysis refers to the performance factor theory of Robert L. Mathis and John H. Jackson, as well as the Regulation of the Minister of Administrative and Bureaucratic Reform (Permenpan RB) No. 17 of 2017 concerning the Guidelines for Preparing the Professionalism Index of Civil Servants. The results indicate that aspects of the physical work environment—such as lighting, room temperature, cleanliness, spatial arrangement, and the availability of facilities and infrastructure—positively contribute to improving employee performance. A supportive work environment fosters a conducive atmosphere, enhances motivation, and accelerates public service delivery. Therefore, improving and maintaining the physical work environment is a strategic factor in efforts to enhance public service quality.
Pemanfaatan Lahan Sempit Dalam Meningkatkan Ketahanan Pangan Keluarga di Desa Sebaung Kabupaten Probolinggo Septiandika, Verto; Supriyanto, Supriyanto; Yunus, Eko Yudianto; Maksin, Mastina; Puspitarini, Renny Candradewi
Journal Of Human And Education (JAHE) Vol. 5 No. 2 (2025): Journal of Human And Education (JAHE)
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jh.v5i2.2478

Abstract

Ketahanan pangan merupakan faktor krusial dalam mewujudkan kesejahteraan masyarakat, yang membutuhkan peran aktif dari pemerintah maupun masyarakat, terutama di tingkat rumah tangga. Salah satu langkah penting untuk memperkuat ketahanan pangan adalah memanfaatkan lahan sempit di sekitar tempat tinggal. Melalui pemanfaatan pekarangan rumah dengan teknik bercocok tanam sederhana seperti vertikultur dan hidroponik, lahan terbatas dapat diubah menjadi sumber pangan yang mendukung kemandirian pangan keluarga. Desa Sebaung, Kabupaten Probolinggo, dengan potensi yang besar, menghadapi tantangan ketergantungan pada pasar untuk kebutuhan sayuran yang mengakibatkan kerentanannya terhadap fluktuasi harga dan ketidakpastian pasokan. Program pengabdian masyarakat ini bertujuan untuk mengedukasi dan melatih masyarakat Desa Sebaung dalam memanfaatkan lahan sempit menggunakan teknik vertikultur dan hidroponik untuk memenuhi kebutuhan pangan sehari-hari. Hasilnya, program ini tidak hanya meningkatkan pengetahuan dan keterampilan bercocok tanam warga, tetapi juga memberikan dampak positif pada ketahanan pangan keluarga, penghematan pengeluaran rumah tangga, peningkatan kualitas gizi, dan terciptanya semangat gotong royong. Dengan demikian, program ini berpotensi menjadi model pemberdayaan masyarakat berbasis ketahanan pangan yang dapat diterapkan di desa-desa lain dengan keterbatasan lahan.
Peran Collaborative Governance Dalam Meningkatkan Efektivitas Penanggulangan Kemiskinan Kota Probolinggo Maksin, Mastina; Septiandika, Verto; Yudianto Yunus, Eko; Candradewi Puspitarini, Renny; Faizzah, Nurul
Jurnal Ilmu Administrasi Negara Vol. 22 No. 1 (2025): Juni: Jurnal Ilmu Administrasi Negara
Publisher : Universitas Mbojo Bima

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59050/jian.v22i1.293

Abstract

This study aims to analyze the role of collaborative governance in enhancing the effectiveness of poverty alleviation policies in Probolinggo City. Poverty is a multidimensional issue that cannot be addressed by the government alone, thus requiring the involvement of non-state actors such as NGOs, the private sector, and the community. Collaborative governance is chosen as the approach because it emphasizes participation, transparency, and accountability in the policy-making process. This research uses a qualitative method with data collected through interviews, observation, and documentation. The findings show that cross-sector collaboration improves policy effectiveness, both in terms of administrative output and substantive outcomes experienced directly by the community. However, challenges such as weak coordination and resistance from parts of the community remain. Therefore, strengthening sustainable collaborative mechanisms is necessary to ensure the long-term success of poverty alleviation policies.
ANALISIS KUALITAS PELAYANAN DERAI HARU DALAM MEMPERMUDAH ADMINISTRASI PASCA PERCERAIAN DI KOTA PROBOLINGGO (STUDI PADA DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA PROBOLINGGO) Marwiyah, Siti; Maksin, Mastina; Nuraliza, Vadhea

Publisher :

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36859/jcp.v9i1.3554

Abstract

This study aims to assess the service quality of the “Derai Haru” innovation implemented by the Probolinggo City Population and Civil Registration Office (Dispendukcapil) in facilitating administrative governance after divorce. This innovation was designed to simplify the stages of changing civil status for newly divorced people, providing integrated services for the issuance of divorce certificates, family cards (KK), and electronic identity cards (KTP-el). This study used a descriptive qualitative method with data collection through in-depth interviews, observation, and documentation. Research informants consisted of Dispendukcapil staff, Religious Court judges, and community members who have utilized the Derai Haru service. Data analysis was carried out using the theoretical framework of public service quality from Parasuraman, Zeithaml, and Berry, which includes the dimensions of tangible, reliability, responsiveness, assurance, and empathy. In addition, the theory of m is also used. Keywords: Post-Divorce Administration, Derai Haru, Public Service Innovation, Service Quality.
IMPLEMENTASI PROGRAM E-MARKETING DALAM MENINGKATKAN KEMANDIRIAN EKONOMI MASYARAKAT DI KELURAHAN TRIWUNG LOR KOTA PROBOLINGGO Nawangsih, Veronica Sri Astuti; Maksin, Mastina; Rizal, Moch. Saifur
Jurnal SOMASI (Sosial Humaniora Komunikasi) Vol. 6 No. 1 (2025): Juli 2025
Publisher : CERED Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53695/js.v6i1.1323

Abstract

Penelitian ini bertujuan untuk mengetahui implementasi program e-marketing dalam meningkatkan kemandirian ekonomi masyarakat di Kelurahan Triwung Lor, Kota Probolinggo. Program ini diinisiasi oleh pihak kelurahan sebagai upaya pemberdayaan ekonomi masyarakat melalui pemanfaatan teknologi digital. Penelitian ini menggunakan pendekatan kualitatif deskriptif dengan teknik pengumpulan data berupa wawancara mendalam, observasi, dan dokumentasi. Informan dalam penelitian ini terdiri dari staff kelurahan, ketua paguyuban "Udeng Mapan", dan pelaku usaha yang tergabung dalam paguyuban tersebut. Hasil penelitian menunjukkan bahwa program e-marketing telah diimplementasikan melalui pelatihan, pendampingan, dan penyediaan media promosi digital. Program ini mampu meningkatkan keterampilan digital masyarakat, memperluas jangkauan pasar, serta meningkatkan pendapatan pelaku usaha lokal. Meskipun terdapat beberapa kendala seperti keterbatasan literasi digital dan akses teknologi, program ini dinilai cukup efektif dalam mendorong kemandirian ekonomi masyarakat. Penelitian ini merekomendasikan agar program terus dikembangkan dengan dukungan lintas sektor dan evaluasi berkelanjutan.
Efektivitas Pelayanan Pendaftaran Online Melalui Jkn Mobile Dalam Meningkatkan Kualitas Pelayanan Di RSUD Waluyo Jati Rohmah, Nurlaili Izzatur; Supriyanto, Supriyanto; Maksin, Mastina
Innovative: Journal Of Social Science Research Vol. 5 No. 4 (2025): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v5i4.20257

Abstract

Penelitian ini bertujuan untuk menganalisis efektivitas pelayanan pendaftaran online melalui aplikasi JKN Mobile dalam meningkatkan kualitas pelayanan di RSUD Waluyo Jati Kabupaten Probolinggo. Permasalahan yang diangkat berfokus pada bagaimana sistem pendaftaran online dapat memengaruhi kecepatan, ketepatan, dan kenyamanan pelayanan yang diterima oleh pasien. Metode yang digunakan dalam penelitian ini adalah metode kualitatif dengan pendekatan fenomenologi, yang bertujuan memahami pengalaman dan persepsi pasien serta petugas layanan secara mendalam. Teknik pengumpulan data dilakukan melalui wawancara, observasi, dan dokumentasi terhadap pihak rumah sakit dan pengguna aplikasi JKN Mobile. Hasil penelitian menunjukkan bahwa pendaftaran online melalui JKN Mobile secara umum efektif dalam mempercepat proses pelayanan, mengurangi antrean, dan meningkatkan kepuasan pasien. Efektivitas dianalisis melalui empat indikator dari teori Fandy Tjiptono, yaitu ketepatan waktu, akurasi, kesopanan petugas, dan kemudahan mendapatkan pelayanan. Meskipun masih terdapat kendala teknis, terutama bagi pasien baru dan lansia, sistem ini memberikan kontribusi positif terhadap kualitas pelayanan rumah sakit. Penelitian ini juga mengacu pada teori kualitas pelayanan dari Parasuraman dan Kotler, yang menekankan pentingnya kesesuaian antara harapan dan persepsi pasien. Dengan demikian, digitalisasi pelayanan melalui JKN Mobile dinilai mampu menjadi solusi inovatif dalam meningkatkan mutu pelayanan publik di sektor kesehatan.
KETERBUKAAN INFORMASI PEMERINTAH KOTA PROBOLINGGO MELALUI PENGGUNAAN AKUN INSTAGRAM @probolinggoimpressive Maksin, Mastina; Fitria, Nurul Jannah Lailatul
DISCOURSE: Indonesian Journal of Social Studies and Education Vol. 1 No. 3 (2024): July
Publisher : Citra Media Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69875/djosse.v1i3.121

Abstract

Public information disclosure continues to develop not only through official government websites, but the central and regional governments optimize the use of popular and trending social media. As in Probolinggo City, the Probolinggo City Government also uses social media in disseminating information and received an award as an Informative Public Agency at the Regency / City Level in East Java in the KI Award 2023. This is interesting to research. To find out the application of information disclosure in Probolinggo City through social media. This type of research applies a qualitative approach. Based on the results of research and analysis, the conclusion is that the quality of information services through Instagram @probolinggoimpressive social media owned by the Probolinggo City Government is included in the accurate, timely and relevant assessment. As well as information transparency through the @probolinggoimpressive account that can be received by the public well according to indicators of information speed; novelty (updating); interactivity; personalization; load capacity can be enlarged; connected with other sources (hyperlinks).
STRATEGI PERENCANAAN PENGEMBANGANOBYEK PARIWISATA KOTA PROBOLINGGO ( Studi Kasus Pada Taman Wisata Studi Lingkungan Kota Probolinggo ) Astuti, Veronica Sri; Maksin, Mastina; Maharani Putri, Vero
Jurnal Sosial Humaniora Sigli Vol 8, No 1 (2025): Juni 2025
Publisher : Universitas Jabal Ghafur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47647/jsh.v8i1.3280

Abstract

This study aims to analyze the development planning strategy of the Environmental Study Tourism Park (TWSL) in Probolinggo City using six indicators of tourism development strategy according to Suwantoro (2015), namely: promotion, accessibility, tourist areas, types of tourist attractions, tourist products, and human resources. This study uses a descriptive qualitative approach with data collection techniques through interviews, observations, and documentation. The results of the study indicate that the management of TWSL has progressed in terms of cleanliness, infrastructure, and environmental education. One of the leading programs, namely "Adek Dewa PLH", provides educational services to visitors, especially students, through interactive activities such as animal feeding, storytelling, and recycling activities. Organic waste management has also been carried out sustainably, where leaves and animal waste are recycled into compost as part of environmental conservation practices. However, this study also identified several obstacles, such as lack of directions to the location, weak digital promotion, budget constraints, lack of synergy between government agencies, and low community participation. Thus, the future TWSL development strategy needs to be directed more holistically and integrated. Short-term planning should focus on improving navigation and promotion, while medium- and long-term planning should include community empowerment, cross-sector partnerships, and regional expansion. Continuous collaborative efforts are needed for TWSL to develop into a superior and competitive environmental education tourism destination. Keywords : TWSL, planning strategy, educational tourism, environmental management, sustainable tourism
Implementasi Peraturan Daerah (Perda) Kota Probolinggo Nomor 3 Tahun 2020 Tentang Penyelenggaraan Kota Layak Anak (Studi Pada Kantor Dinas Sosial Pemberdayaan Perempuan dan Perlindungan Anak Kota Probolinggo) Mubaroq, Husni; Maksin, Mastina; Sagita Cahyani, Lintang Dwi
Jurnal Sosial Humaniora Sigli Vol 8, No 1 (2025): Juni 2025
Publisher : Universitas Jabal Ghafur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47647/jsh.v8i1.3286

Abstract

This article aims to determine how the implementation of Regional Regulation (Perda) of Probolinggo City Number 3 of 2020 concerning the Implementation of Child-Friendly Cities. This Child-Friendly City is expected to be able to guarantee the fulfillment of children's rights through policies, programs, and activities that are oriented towards the best interests of children. The method used in this study is a qualitative approach with a case study at the Office of the Social Service for Women's Empowerment and Child Protection of Probolinggo City. Data was obtained through interviews with related officers. The results of this study indicate that the Implementation of Perda Number 3 of 2020 concerning Child-Friendly Cities has shown a strong commitment from the Dinsos PPPA. Although there are challenges such as limited resources, coordination between agencies, and low community participation, the implementation of this program has been quite effective and shows positive results in fulfilling children's rights. Routine evaluations and the responsive attitude of the implementers are important factors in the sustainability of this program.Keywords : implementation, child-friendly city, public policy
Kepemimpinan Berbasis Kearifan Praktis Dalam Mengimplementasikan Nilai-Nilai Lokal Pemerintahan Desa Mentor Kecamatan Sumberasih Kabupaten Probolinggo Mubaroq, Husni; Maksin, Mastina; Sutomo, Dina Agustin Anggraini
Jurnal Ilmu Administrasi Negara Vol. 22 No. 2 (2025): Desember: Jurnal Ilmu Administrasi Negara
Publisher : Universitas Mbojo Bima

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59050/jian.v22i2.308

Abstract

Penelitian ini bertujuan untuk menganalisis gaya kepemimpinan kepala desa berbasis kearifan praktis dan nilai-nilai lokal dalam penyelenggaraan pemerintahan Desa Mentor, Kecamatan Sumberasih, Kabupaten Probolinggo. Menggunakan pendekatan kualitatif deskriptif, data dikumpulkan melalui wawancara mendalam, observasi, dan dokumentasi terhadap kepala desa, perangkat desa, tokoh masyarakat, serta warga setempat. Hasil penelitian menunjukkan bahwa kepala desa menerapkan gaya kepemimpinan transformasional yang ditandai oleh pengaruh ideal, motivasi inspirasional, stimulasi intelektual, dan perhatian individual. Pola kepemimpinan ini berakar pada nilai-nilai lokal seperti gotong royong, musyawarah mufakat, toleransi, religiusitas, dan moralitas yang memperkuat harmoni sosial serta meningkatkan partisipasi masyarakat dalam pembangunan desa. Keberhasilan kepemimpinan partisipatif tercermin dari peningkatan Indeks Desa Membangun (IDM) dalam empat tahun terakhir. Temuan ini menegaskan bahwa kepemimpinan berbasis kearifan lokal mampu menciptakan tata kelola pemerintahan desa yang adaptif dan inklusif, meskipun dijalankan oleh pemimpin non-akademik yang memiliki kedekatan sosial dan kepekaan terhadap kebutuhan masyarakat. Rekomendasi penelitian ini menekankan pentingnya penguatan kapasitas kepemimpinan berbasis nilai lokal untuk mendorong pembangunan desa yang berkelanjutan.
Co-Authors Abdul Basit Agustiani, Vivi Agustin, Yunita Ahmad Mustofa Ali Ridho Aminulloh, Mahfud Jailani Amrullah, M. Januar Andhi Nur Rahmadi, Andhi Nur Astuti N, Veronica Sri Astuti, Veronica Sri Azzahra, Putri Fatimattus Candradewi Puspitarini, Renny Chandra Dewi, Renny Citra, Lovita Adelia Deistiara Fitrianti Dewi , Ratna Ayu Pawestri Kusuma Dewi Anggun Oktaviani Dewi, Renny Candra Dewi, Renny Chandra Eko Wahyono, Eko Fadilah, Siti Nur Faizzah, Nurul Fitria, Nurul Jannah Lailatul Hadi, Fiqri Akbaruddin Harmoko Harmoko, Harmoko Husni Mubarok Imam Sucahyo Karimah, Zahrotul Kristiyono, Kristiyono Kusniawati, Noer Aini Lestari, Maulidia Gita Maharani Putri, Vero Melani, Alisyia Putri Mubaroq, Alvan Mubaroq, Husni Mulkan Andika Situmorang Nafsiyah, Azizah Tun Nasution, Hermawan Nawangsih, Veronica Sri Astuti Ningrum, Erika Fara Septia Novita Wulandari Nur Fadilah, Siti Nuraliza, Vadhea Nuril Hidayati Pratama, Vegas Albar Puspitarini, Renny Candra Puspitarini, Renny Candradewi Q, Mareta Syamsya Queennensa, Mareta Syamsya Rahma Wati Rahmadhi, Andi Rizal, Moch. Saifur Rizca Yunike Putri Robinson , Pardomuan Rohmah, Nurlaili Izzatur Sagita Cahyani, Lintang Dwi Setyowati, Irma Nur Cahya Setyowati, Irma Nurcahya Siti Marwiyah Su'ud, Moch. Supriyanto Supriyanto Supriyanto Sutomo, Dina Agustin Anggraini Syamsya Q, Mareta Tedy Herlambang, Tedy Trismawati Trismawati, Trismawati Verto Septiandika, Verto Widiastuti, Nike Yudianto Yunus, Eko Yudianto, Eko Yudianto, Eko Yunus Yunus, Eko Yudianto Yunus, Eko Yudiyanto