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Elanda, Yochi
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The Role of Emotional Intelligence in Financial Competence Elanda, Yochi; Rizki, Ainur
Escalate : Economics and Business Journal Vol. 2 No. 02: Innovating People and Planet: Redefining Work, Behavior, and Sustainability in the Di
Publisher : Takaza Innovatix Labs Ltd.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61536/escalate.v2i02.84

Abstract

This research explores the impact of emotional intelligence, personal financial management skills, and financial behavior on financial competence among employees of Bank Pembangunan Daerah Sulawesi Selatan. Employing a quantitative methodology with random sampling of 90 customers, data were collected through a structured questionnaire and analyzed using Smart PLS for structural equation modeling. The findings reveal that emotional intelligence significantly influences financial competence both directly and indirectly through personal financial management skills and financial behavior. Specifically, employees with higher emotional intelligence exhibit better financial management abilities and engage in positive financial behaviors, which in turn enhance their overall financial competence. The study highlights the critical role of emotional intelligence as a foundational skill in effective financial service delivery. These insights suggest that improving emotional and financial management skills among employees can lead to enhanced performance and greater customer satisfaction, thereby contributing to the bank's long-term success. The research emphasizes the need for integrated training programs within banking institutions to promote financial literacy and emotional intelligence, ultimately fostering sustainable growth in a competitive financial landscape.
Pengaruh Budaya Organisasi Dan Lingkungan Kerja Terhadap Kualitas Kerja Karyawan Dengan Kepuasan Kerja Sebagai Variabel Intervening Pada Pt. Pasifik Energi Trans Medan Susetyo, Bagus; Br Bangun, Nirwana; Elanda, Yochi
YUME : Journal of Management Vol 8, No 1 (2025)
Publisher : Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/yum.v8i1.8285

Abstract

Penelitian ini bertujuan untuk mengetahui bagaimana pengaruh Budaya Organisasi dan Lingkungan Kerja terhadap Kualitas Kerja Karyawan dengan Kepuasan Kerja sebagai variabel Intervening. Penelitian ini menggunakan pendekatan kuantitatif dengan mengambil case pada PT. Pasifik Energi Trans Medan. Sampling pada penelitian ini menggunakan teknik random sampling, sehingga yang dijadikan sampel penelitian ini hanya pada karyawan sebanyak 64 orang. Pengumpulan data menggunakan kuesioner yang kemudian di analisis dengan menggunakan analisis jalur (Path analysis). Hasil penelitian ini menunjukan bahwa pada jalur atau sub struktural 1 yaitu Budaya Organisasi dan Lingkungan Kerja berpengaruh signifikan terhadap Kepuasan Kerja baik secara parsial maupun simultan. Hasil dari jalur atau sub struktural 2 memperlihatkan bahwa Budaya Organisasi dan Kepuasan Kerja secara parsial tidak berpengaruh signifikan terhadap Kualitas Kerja Karyawan. Sedangkan, Lingkungan Kerja secara parsial berpengaruh signifikan terhadap Kualitas Kerja Karyawan. Secara simultan Budaya Organisasi, Lingkugan Kerja dan Kepuasan Kerja berpengaruh signifikan terhadap Kualitas Kerja Karyawan. Sedangkan, secara parsial terdapat pengaruh tidak langsung antara Budaya Organisasi dan Lingkungan Kerja melalui Kepuasan Kerja terhadap Kualitas Kerja Karyawan dengan nilai t hitung sebesar 0,0253 dan 0,0976. Dari semua variabel, Lingkungan Kerja adalah variabel paling dominan yang mempengaruhi Kualitas Kerja Karyawan.Kata Kunci: Budaya Organisasi, Lingkungan Kerja, Kepuasan Kerja, Kualitas Kerja Karyawan
Co-Authors Aisyah Harahap, Siti Aisyah Harahap Alwi Fahruzy Nasution Arivianto, Yudha Asep Saeful Falah Bagus Susetyo Batubara, Muhammad Naufal Br Bangun, Nirwana CahyaNingrum Janah, Aulia Destriani Lombu Dewi Ayu Lestari Fatin Nadifa Tarigan harahap, siti aisyah Ismayani Ismayani Ismayani Janah, Aulia Cahyaningrum Jernih Mawati Waruwu M. Sabri A. Majid Marliyah Masruchan Muhammad Arfan Harahap Muhammad Lintang Nirwana Br. Bangun Padang, Tober Hidayanti Puspita Sari, Dessy Reza Nurul Ichsan Rita Handayani Rizki, Ainur Sari, Desi Puspita Simbolon, M Ali Musri Siregar BUDI, Budi Alamsyah Sugilar, Babang Yusnikia