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All Journal SCHOOL EDUCATION JOURNAL PGSD FIP UNIMED UNEJ e-Proceeding Jurnal Pendidikan : Riset dan Konseptual Jurnal PAJAR (Pendidikan dan Pengajaran) IKRA-ITH ABDIMAS IKRA-ITH EKONOMIKA Jurnal Penelitian dan Pengabdian Kepada Masyarakat UNSIQ Journal of Economic, Management, Accounting and Technology (JEMATech) Jurnal Informasi dan Komputer Proceeding of World Conference Jurnal Ilmu Komputer dan Bisnis Jurnal Teknologi Dan Sistem Informasi Bisnis Jurnal Humanities Pengabdian Kepada Masyarakat Jurnal Suluh Pendidikan TIN: TERAPAN INFORMATIKA NUSANTARA Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Nusantara Science and Technology Proceedings Jurnal Ilmu Agama dan Pendidikan Agama Buddha (JIAPAB) Insight Management Journal JPM: JURNAL PENGABDIAN MASYARAKAT Jurnal AkunStie (JAS) Prosiding Ilmu Agama dan Pendidikan Agama Buddha Jurnal Manajemen Informatika Jayakarta Ekonam : Ekonomi, Akuntansi dan Manajemen International Journal of Business and Information Technology Journal of Sosial Science and Digital Marketing Jurnal ABDIMAS STMIK DHARMAPALA INCODING: Journal of Informatics and Computer Science Engineering Britain International of Humanities and Social Sciences (BIoHS) Journal Economics, Business and Management Science Journal Jurnal Media dan Komunikasi Indonesia Jurnal HUMMANSI (Humaniora, Manajemen, Akuntansi) Jurnal Ilmu Manajemen & Ekonomika JGK (Jurnal Guru Kita) JS (Jurnal Sekolah) Jotika Journal in Education Jurnal Maitreyawira
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Journal : Insight Management Journal

The effect of renewal privacy policy whatsapp to customer behavior Hadion Wijoyo; Nandan Limakrisna; Suryanti Suryanti
Insight Management Journal Vol. 1 No. 2 (2021): January
Publisher : Forum Kerjasama Pendidikan Tinggi

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Abstract

Changes in WhatsAap policy cause confusion and tend to be anxious for users where each user is required to accept the WhatsAap management policy in order to link information on whatsAap with Facebook no later than February 8, 2021. With the number of users reaching millions of people this certainly affects decisions that are not easy. This study uses a qualitative method by conducting non-structured interviews with 10 informants who are the admin of the WhatsApp group which has a group of at least 100 people. Because the identity of the informant must be kept secret, the authors provide the code R1-R10. From the research results, it was found that consumers were aware of this Whatsapp policy and regretted this policy and would move to other safer and more comfortable applications
Dampak kualitas pelayanan dan kualitas produk terhadap kepuasan konsumen PT. Gemilang Sinar Jaya Ade Onny Siagian; Hadion Wijoyo
Insight Management Journal Vol. 1 No. 3 (2021): May
Publisher : Forum Kerjasama Pendidikan Tinggi

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Abstract

This study aims to determine the effect of product quality and service quality on customer satisfaction PT. Gemilang Sinar Jaya. This study uses a descriptive associative method with a quantitative approach. The population is consumers who made purchases in 2019 as many as 638 consumers and samples taken as many as 86 people. Calculation using SPSS. The results showed that product quality and service quality had a positive effect on customer satisfaction with the regression equation Y = 15.009 + 0.294X1 + 0.422X2. The contribution of product quality, service quality, and customer satisfaction simultaneously is 44.8%, the calculated F value is greater than F table or (39.285> 2,700), with a significance of 0,000 <0,05. There is a simultaneous positive and significant influence between product quality and service quality to customer satisfaction.