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Nur Kholik Afandi
Universitas Islam Negeri Sultan Aji Muhammad Idris Samarinda
Religion Arts Humanities Chemistry Computer Science & IT Earth & Planetary Sciences Economics, Econometrics & Finance Education Energy Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Neuroscience Physics Public Health Social Sciences Other

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Journal : ARRUS Journal of Social Sciences and Humanities

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The Effectiveness of Mediation in Resolving Public Information Disputes at the East Kalimantan Information Commission Zakaria, Indra; Duraesa, M. Abzar; Afandi, Nur Kholik; Beta, A Rivai
ARRUS Journal of Social Sciences and Humanities Vol. 5 No. 5 (2025)
Publisher : PT ARRUS Intelektual Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/soshum4340

Abstract

Abstract: Public information disputes often pose challenges in realizing the principles of transparency and government accountability. This study analyzes the effectiveness of mediation as an alternative dispute resolution method at the Information Commission (KI) of East Kalimantan. Mediation was chosen as the focus of this research because it offers a more flexible, faster, and non-litigation approach compared to adjudication. The study employed a qualitative case study method, with data collected through in-depth interviews with KI Commissioners, mediators, and disputing parties (applicants and public bodies). Document analysis of dispute records and KI East Kalimantan annual reports was also conducted. The findings indicate that mediation at KI East Kalimantan is highly effective, with an average success rate of 75% per year over the past three years. Key success factors include: (1) mediator communication skills and neutrality, (2) willingness of parties to negotiate and reach agreements, and (3) a clear regulatory framework empowering KI to facilitate mediation. Nevertheless, challenges remain, such as limited understanding of mediation procedures among disputing parties and constrained human resources within KI East Kalimantan. Despite these challenges, mediation has proven effective in reducing costs, expediting dispute resolution, and preserving good relationships between parties. This study recommends enhancing public awareness of mediation procedures and strengthening mediator capacity to optimize the Information Commission’s role in promoting transparency in East Kalimantan.
Co-Authors Ahadi, Abdi Alivermana Wiguna Andi Muhammad Fauzan Razak Ani Cahyadi Anis Komariah Aziz, Irfan Azizah, Farah Beta, A Rivai Edy Murdani Z Efendi, Rivan Mutiasari Erna Lutfijah Fadil, Fuad Fuad Fadil Ghoniyati, Shoimatul Gusti Asiyani Gusti Asiyani Handayani, Yurni Hanif Sukriyanto Haryanti, Yuyun Husni Idris Indriana Rahmawati Kamilin, Alya Karmila Wardani Khairudin Khojir M. Abzar Duraesa Mahrus Mahrus, Mahrus Masliyana, Masliyana Muh. Tajab, Muh. Muhammad Iswadi Muhammad Rezza Nur Rahman Muliyana Muliyana, Muliyana Munirah Munirah Nafsiyah, Faizatun Nanang Faisol Hadi Nasikin, Muhammad Nisa, Ummu Khairin Nur Safira, Mega Paramita, Laura Putri, Naufa Melati Rabiatul Adawiyah Rahayu, Putri Ridho, Abdussalam RR. Ella Evrita Hestiandari SATRIYAS ILYAS Sehat Ihsan Shadiqin Siti Nor Asiah Siti Norjannah Solly Aryza Suhartini Sukriyanto, Hanif Sutanti, Dini Syatria Adymas Pranajaya Taufan Yusuf Ubaidillah, Faruk US, Harisa Wahyudi Setiawan Wahyudi Setiawan Wahyuningsih, Nurnajmi Yusuf, Taufan ZAKARIA, INDRA Zuhri, Muhammad Syaifuddin Zukarnaen Zulfikar, T Zurqoni