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All Journal VALENSI Indonesian Journal of Applied Sciences POSITRON Jurnal Ilmu Administrasi Bisnis Jurnal Tata Kota dan Daerah Journal of Engineering and Technological Sciences Chimica et Natura Acta Spektra: Jurnal Fisika dan Aplikasinya Dinamisia: Jurnal Pengabdian Kepada Masyarakat Jurnal Inovasi Ilmu Sosial dan Politik Jurnal Fisika Indonesia Buguh: Jurnal Pengabdian Kepada Masyarakat Automotive Experiences PROSIDING SEMINAR NASIONAL FISIKA (E-JOURNAL) JUSTI (Jurnal Sistem dan Teknik Industri) Jurnal Penelitian Ilmu Pendidikan Indonesia Jurnal Material dan Energi Indonesia Jurnal Ilmu dan Inovasi Fisika Jurnal Ilmiah Ekonomi dan Manajemen Jurnal Pendidikan Guru Madrasah Ibtidaiyah Al-Amin Jurnal Indonesia : Manajemen Informatika dan Komunikasi Jurnal Pendidikan Dasar dan Keguruan Jurnal Cahaya Edukasi
Sahrul Hidayat
Universitas Padjadjaran
Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Astronomy Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Physics Social Sciences Transportation Other

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Journal : Jurnal Inovasi Ilmu Sosial dan Politik

 1 
TIGA WUJUD PELAYANAN DALAM “PORTAL EMAS” SEBAGAI WUJUD E-GOVERMENT DENGAN PRINSIP ETIKA ADMINISTRASI NEGARA (ANALISIS PELAYANAN LISAN, TULISAN, DAN TINDAKAN DI KOTA PROBOLINGGO) Supriyanto, Supriyanto; Lailatul Fitria, Nurul Jannah; Hidayat, Sahrul
Jurnal Inovasi Ilmu Sosial dan Politik (JISoP) Vol 4 No 1 (2022)
Publisher : Universitas Islam Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33474/jisop.v4i1.15649

Abstract

The government has responsibility for public sector services. The public services are intended to provide convenience and assistance to the public regarding what they need and to achieve an objective. Public services must understand and meet the community's needs regarding services, goods, and administration that need to be carried out properly. The forms of service can be verbal or written, or direct action. The governments, both local and central governments, need to improve the quality of service delivery. Therefore, the Probolinggo City Government had a strategy of providing quality public services. This public service innovation was called the "Portal Emas". The Portal Emas concept is a public service by implements three service forms in a digital application. The author researched the implementation of the Portal Emas as an application for public sector services. The objective was to find out whether the Portal Emas applied values to state administration ethical principles or not. The research was conducted using descriptive qualitative methods. The data was obtained through literature research as the primary source. This research collected scientific research related to public sector services and forms of service, then connected it with the state administration's ethical principles to determine that public service programs have well met the public services indicators. Therefore, public services could be known through the Portal Emas in Probolinggo City under the state administration's ethical principles by implementing three service forms in the Portal Emas application.
Co-Authors Agusman, Ridho Aini Nurul Akbar, Yuma Akhmad Wasiur Rizki Akihiko Fujii Akihiko Fujii Amalia, Lufinda Annisa Aprilia Annisa Wijayati Aprillia Nan Sabbit Hakim Aris Munandar Aryani Nurul Huda Aswad Hi Saad Aswad Hi Saad Atiek Rostika Atiek Rostika Noviyanti Atiek Rostika, Atiek Ayi Bahtiar Cahyadi Setiawan Cecep Kusmana Chandra Leonardo CHANDRA LEONARDO, MARIAH KARTAWIDJAJA, WAHYU ALAMSYAH, IMAN RAHAYU CHRISTI LIAMITA Christi Liamita, Christi Dadan Sumiarsa Danang Nugroho David - - Dea Nurul Lutfia Diana Rakhmawaty Eddy Divino Wibowo , Josua Faisal Abid Fajar Adam Maulana Fauzi, Jidan Ferry Faizal Fitrilawati - Fitrilawati Fitrilawati Furqon, Zidan Hanipah, Iip Haq, Syifa Arinal Herman Herman Herman Herman Ida Farida Antika Iman Rahayu Iman Rahayu Iman Rahayu Hidayati Soesanto Indrayani, Melly Indri Lestari Irmha Chaerunnisa IRMHA CHAERUNNISA, IRMHA Jajat Y. Mindara Jajat Yuda Mindara JAJAT YUDA MINDARA Jajat Yuda Mindara JAJAT YUDA MINDARA, JAJAT Joddy Arya Laksmono Kusumawati, Lia Lailatul Fitria, Nurul Jannah Laily Alindra, Afridha Liu Kin Men Lusi Safriani Madina Putri Maharani Mafalda Marzon Mariah Kartawidjaja Mariah Kartawidjaja MARIAH KARTAWIDJAJA, WAHYU ALAMSYAH, IMAN RAHAYU, Chandra Leonardo, MARIAH KARTAWIDJAJA, Masanori Ozaki Masanori Ozaki MAULANA, FARIZ PRAMUDIA Maulida, Rosda Moh.Jufriyanto Nana Suryana Naziha, Putri Fasya Norman Syakir NORMAN SYAKIR Norman Syakir Norman Syakir, Norman Nurfalah, Silmi Nurhaliza, Adinda Puspa Nurul Halimah Otong Nurhilal Otong Nurhilal Otong Nurhilal Otong Nurhilal Otong Nurhilal Pertiwi, Rika Putri Pina Pitriana Pina Pitriana Pintia Deviana Auliansyah Putri Aprilia Mulyani Putri Maulana, Amelia PUTRIYANI, MITA Quadrant Barokatus Salam R Rustaman, R Rahma Dini Barkah Rahmat Hidayat Rahmat Hidayat Ramadhoan A' Rachman , Fauzi Rany Miranti Rany Miranti Revi Regina Rhesti Nurlina Suhanto Risdiana - Risdiana . RISDIANA RISDIANA Risdiana Risdiana Rizqa Mardhiah Rosmana, Primanita Sholihah Rosmelia, Farah Rukiah Rukiah Rustaman Rustaman Ryan Irmansyah Ryan Irmansyah Sadam, Sadam Salsabillah , Fadia Sarifah Mudaim Setianto Setianto Setianto Setianto, Setianto Shieddieque, Apang Djafar Siregar, R.E Siti Annisa Lesmana Siti Nur Kholifah Siti Robiah Aldawiyah Sofyan Iskandar, Sofyan Sri Amelia Sri Suryaningsih Supriyanto Supriyanto Syafiul Anam syifa nabila TATI NURHAYATI Vini Febrianty WAHYU ALAMASYAH Wahyu Alamsyah Wahyu Alamsyah Wahyu Alamsyah Wahyu Alamsyah WAHYU ALAMSYAH, WAHYU Wahyu Wardana, Muhammad Widiyanta Gomulya Widiyanta Gomulya Wina Mustikaati YULIASARI, FITRI