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Business Transformation, Development of Human Resources Knowledge as The Key to Sustainability of Family MSME Businesses Honorata Ratnawati Dwi Putranti; Sri Suyati; Adison Adrianus Sihombing; Mohamed Salah Elsayed Shalabi
BUSMI : Journal of Business and Management Innovations Vol. 1 No. 3 (2025): BUSMI : Journal of Business and Management Innovations
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Business transformation and development training are key determining elements in inviting family MSME businesses, especially in the context of increasingly tight business competition. This research aims to examine the impact of business transformation on desires through developing knowledge on the desires of family business MSMEs, by considering tacit and explicit factors. The research also investigates the moderating potential of the Human Resources (HR) knowledge development variable on business interest. The research results show that business transformation has a positive and significant influence on business continuity, and this influence occurs through the Human Recouse Knowlange Management (HRKM). However, the challenges and challenges faced by the MSME family. One of them is the limited amount of tacit knowledge possessed by the older generation, as well as the lack of financial support for training. Apart from that, complex government regulations also become obstacles in implementing transformation and training. Therefore, to achieve better outcomes in family businesses, it is important to address these challenges, either through better financial support, more effective tacit knowledge transfer, or simplification of government regulations. In this way, family MSMEs in the food sector can be better prepared to face increasingly fierce business competition and encourage their business aspirations.
Leading the Digital Revolution Examining the Impact of Digital Leadership on Work Performance and Organizational Commitment in the Kawasan Industri Mitra (KIM) Honorata Ratnawati Dwi Putranti; Sulistiyani Sulistiyani
Jurnal Manajemen Industri dan Logistik Vol. 7 No. 2 (2023): 10 original research articles were authored/co-authored by 35 authors from 1 co
Publisher : Politeknik APP Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30988/jmil.v7i2.1257

Abstract

This research aims to examine and analyze the effect of digital leadership on work performance through organizational commitment. The research population is all employees in the Mitra Industrial Area (KIM) Karawang, West Java. A total of 214 samples were taken using random sampling. The digital leadership variable uses two dimensions with three indicators each, the organizational commitment variable uses three dimensions with three indicators each, and the work performance variable uses three indicators. The results obtained show a positive and significant effect of digital era leadership on work performance and a positive and significant effect of organizational commitment on work performance. These results are analyzed together with the dimensions used. The results obtained from leadership in the employee dimension are greater than the innovation focus dimension. The greatest organizational commitment is in the normative commitment dimension.
Pengaruh Kualitas Sistem Aplikasi Dan Kualitas Informasi Terhadap Kepuasan Pengguna Sistem Aplikasi RTS (Rail Ticketing System) Dengan Kepercayaan Sebagai Variabel Mediasi (Studi Pada Penumpang “KAI” Ekonomi Operasi 4 Semarang) Agus Widodo; Honorata Ratnawati Dwi Ratnawati Dwi; Nurchayati Nurchayati
Media Ekonomi dan Manajemen Vol 31, No 2 (2016): Peningkatan Kinerja UMKM Menghadapi Persaingan Global
Publisher : Fakultas Ekonomika dan Bisnis UNTAG Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (473.081 KB) | DOI: 10.24856/mem.v31i2.433

Abstract

AbstrakKualitas merupakan kesesuaian untuk memenuhi harapan pelanggan. Tujuan dari penelitian ini adalah untuk menguji pengaruh kualitas sistem aplikasi dan kualitas informasi terhadap kepuasan pengguna sistem aplikasi RTS (Rail Ticketing System) yang dimediasi oleh kepercayaan. Penelitian ini menggunakan analisis jalur (path analysis). Populasi dalam penelitian ini adalah seluruh pengguna (pelanggan) yang menggunakan RTS (Rail Ticketing System) di PT Kereta Api Indoonesia (persero) Daerah Operasi 4 Semarang selama 6 (enam) bulan periode Desember 2015 – Mei 2016, kereta api ekonomi.  Pengambilan sampel menggunakan teknik kuota. Jumlah sampel dalam penelitian ini ditetapkan dengan kuota 100 pengguna (pelanggan).Hasil penelitian ini menunjukkan bahwa kualitas sistem aplikasi dan kualitas informasi berpengaruh signifikan terhadap kepercayaan, kepercayaan tidak berpengaruh  signifikan terhadap kepuasan pengguna, kualitas sistem aplikasi berpengaruh secara signifikan terhadap kepuasan pengguna dengan kepercayaan sebagai mediasi, dan kualitas informasi tidak berpengaruh secara signifikan terhadap kepuasan pengguna melalui kepercayaan sebagai mediasi. Kata kunci:    Kualitas Sistem aplikasi, Kualitas Informasi, Kepercayaan, Kepuasan Pengguna, RTS (Rail Ticketing System). AbstractQuality is conformance to meet customer expectations. The purpose of this study was to examine the influence of the application system and the quality of information on user satisfaction application systems RTS (Rail Ticketing System) is mediated by the trust. This research used path analysis (path analysis). The population in this study are all users (customers) whose using RTS (Rail Ticketing System) in  PT Kereta Api  Indonesia (Persero) Regional Operations 4 Semarang during six (6) months (December 2015 - May 2016)  in  the economic train. Technical sampling using quota. The number of samples in this study determined the quota of 100 users (customers).These results indicate that the quality of the application system and the quality of information significant effect on confidence, trust no significant effect on user satisfaction, the quality of the application system significantly affect user satisfaction with trust as mediation, and the quality of the information does not significantly affect user satisfaction through trust as mediation. Keywords:    Quality of application systems, Information Quality, Trust, User Satisfaction, Rail Ticketing System
Pengembangan Model Kepemimpinan Path Goal Pada Supervisor Garment Dalam Mengelola Turnover Intention Di Kecamatan Klari Kabupaten Karawang Ratnawati Dwi Putranti
Media Ekonomi dan Manajemen Vol 31, No 1 (2016): Peran Personal dan Lingkungan Dalam Pencapaian Tujuan Organisasi
Publisher : Fakultas Ekonomika dan Bisnis UNTAG Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (490.944 KB) | DOI: 10.24856/mem.v31i1.285

Abstract

Abstrak Industri tekstil (garment) adalah salah satu sektor penyumbang devisa non migas terbesar di Indonesia. industri tekstil (garment) makin berkembang di daerah Jawa Barat, khususnya kabupaten Klari Karawang. Fenomena tersebut menyebabkan muncul industri sejenis yang dalam operasionalnya membutuhkan tenaga kerja dengan jumlah yang besar. Strategi dibutuhkan perusahaan untuk mengelola  sumber daya manusia di bidang kepuasan yang dapat mempengaruhi turnover intention. Turnover karyawan yang sebenarnya apabila terjadi akan menyebabkan kerugian di dalam perusahaan. Penelitian ini menggunakan pendekatan penelitian kualitatif dengan analisis  triangulasi data. Obyek penelitian ini supervisor industry tekstil (garment) di kecamatan Klari Kabupaten Karawang Jawa Barat. Hasil dari penelitian ini gaya kepemimpinan Path goal diterapkan oleh supervisor dalam memimpin anggota linenya (operator jahit). Dari hasil penelitian ini ditemukan gaya kepemimpinan ini dapat mengelola kepuasan karyawan dan berpengaruh terhadap turnover intention dan penambahan faktor informal dan formal yang terlibat didalamnya.   Kata Kunci: Supervisor, Turnover intention, Kepuasan, Garment. Abstract Textile industry (garment) sector is one of the largest non-oil foreign exchange earner in Indonesia. textile (garment) growing in the area of West Java, especially Klari Karawang district. The phenomenon causes the industry appears similar in operation requires a workforce with a substantial amount. Strategies are needed to manage the company's human resources in the field of satisfaction that may affect turnover intention. Because in case of actual turnover would lead to a loss in the company. This study used a qualitative research approach to the analysis of data triangulation. This research object supervisor textile industry (garmentts) in the district Klari Karawang regency of West Java. Results from this study goal Path leadership style adopted by supervisors in the lead its member line (Sewing operator). Found this leadership style can manage employee satisfaction and turnover intention affects the employees of the supervisors and operators. Keywords: Supervisor, Turnover intention, Satisfaction, Garment. 
Electronic Word Of Mouth (E-WOM), Kepuasan Konsumen Dan Pengaruh Langsung Dan Tak Langsung Terhadap Minat Beli Konsumen (Studi Pada Mahasiswa FEB Untag Di Semarang) Ratnawati Dwi Putranti FX. Denny Pradana
Media Ekonomi dan Manajemen Vol 30, No 1 (2015): Upaya Peningkatan Potensi Dan Kualitas Ekonomi Daerah
Publisher : Fakultas Ekonomika dan Bisnis UNTAG Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (267.225 KB) | DOI: 10.24856/mem.v30i1.249

Abstract

Abstrak Kehadiran internet  dalam kehidupan kita saat ini, membuat komunikasi lebih mudah dan terbuka. Komunikasi lewat jejaring sosial yang dapat menghimpun banyak orang,  menjadikan internet sebagai  media yang digemari oleh banyak orang. Mahasiswa dan kalangan bisnis menyukai media ini karena efisien dan efektif. Membagi pengalaman lewat  jejaring sosial akan mempercepat informasi dan promosi.Penelitian ini menganalisis pengaruh electronic word of mouth (e-WOM), dan kepuasan konsumen terhadap minat beli konsumen, secara langsung dan tidak langsung melalui media sosial. Sampel penelitian adalah mahasiswa FEB UNTAG di Semarang, dengan teknik pengambilan purposive sampling. Teknik analisis data yang digunakan adalah regresi linier berganda dan analisa jalur dengan bantuan program SPSS 13.Hasil penelitian menunjukkan terdapat pengaruh yang positif signifikan e-word of mouth dan kepuasan konsumen terhadap social media, terdapat pengaruh positif kepuasan konsumen terhadap e-word of mouth, dan terdapat pengaruh langsung dan tidak langsung e-word of mouth terhadap minat beli konsumen. Jejaring sosial dapat membuka peluang untuk media promosi secara cepat  efektif dan efesien. Kata Kunci: e-word of mouth, kepuasan konsumen, social media, minat beli konsumen Abstract The present of internet in our lives today make the communication easier and discloser. Communication through social networks that can gather many people makes the internet as a medium that is loved by many people. Students and business man like this medium because its efficiently and effectively. Sharing experiences through social networks will speed up information and promotion. This study analyzed the influence of electronic word of mouth (e-WOM) and customer satisfaction with social media and consumer buying interest. Samples were FEB students of UNTAG Semarang, with purposive sampling technique. The data analysis techniques used are multiple linear regression and path analysis with SPSS 13. The results showed there is a significant positive effect of e-word of mouth and customer satisfaction with social media, there is a positive influence on customer satisfaction with e-word of mouth, and there is a direct and indirect effect of the e-word of mouth for consumers to buy. Social networking can open up opportunities for rapid promotion media effectively and efficiently. Keywords: e-word of mouth, customer satisfaction, social media, consumer buying interest
Pengaruh Efektivitas Kepemimpinan Dan Lingkungan Kerja Terhadap Kinerja Karyawan Dengan Peran Mediasi Kepuasan Kerja (Studi pada PD. BPR BKK Batang) Rasmuji Rasmuji; Honorata Ratnawati Dwi Putranti
Media Ekonomi dan Manajemen Vol 32, No 2 (2017): Peran Strategis SDM dalam Pencapaian Tujuan Organisasi
Publisher : Fakultas Ekonomika dan Bisnis UNTAG Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (626.604 KB) | DOI: 10.24856/mem.v32i2.539

Abstract

ABSTRAK Penelitian ini bertujuan untuk menganalisis pengaruh  efektivitas kepemimpinan dan lingkungan kerja terhadap kepuasan kerja  dan kinerja karyawan PD. BPR BKK Batang. Populasi penelitian adalah karyawan PD. BPR BKK Batang sejumlah 91 orang.  Teknik pengambilan sampel dalam penelitian ini digunakan  purposive sampling, dengan kriteria bukan berpendidikan SD dan SMP, dan bukan pimpinan, didapatkan 77 orang sebagai sampel. Analisis data menggunakan analisis jalur dengan alat bantu SPSS v. 30. Hasil penelitian menunjukkan bahwa efektivitas kepemimpinan dan lingkungan kerja berpengaruh positif dan signifikan terhadap kepuasan kerja karyawan. Efektivitas kepemimpinan, lingkungan kerja dan kepuasan kerja berpengaruh positif dan signifikan terhadap kepuasan kerja karyawan. Variabel kepuasan kerja merupakan variabel yang memediasi pengaruh efektivitas kepemimpinan dan lingkungan kerja terhadap kinerja karyawan.Kata kunci: Efektivitas kepemimpinan, lingkungan kerja, kepuasan kerja dan kinerja karyawan.ABSTRACT This study aims to analyze the influence of leadership effectiveness and work environment on job satisfaction and employee performance PD. BPR BKK Batang. The study population is employees of PD. BPR BKK Batang a total of 91 people. Sampling technique in this study used purposive sampling, with the criteria not educated elementary and junior high, and not the leader, obtained 77 people as a sample. Data analysis using path analysis with SPSS tool v. 30. The results showed that the effectiveness of leadership and work environment have a positive and significant impact on employee job satisfaction. The effectiveness of leadership, work environment and job satisfaction have a positive and significant effect on employee job satisfaction. Job satisfaction variable is a variable that mediates the influence of leadership effectiveness and work environment on employee performance.Keywords : leadership effectiveness,  work environment,  job satisfaction and employee performance
Encouragement of Women's Employee Performance Based on o Modern Working Environment and Work Discipline on The Store Cashier and Sales Promotion Girl Mustikaningrum Hidayati; Honorata Ratnawati Dwi Putranti; Muchamad Ardiansyah
Media Ekonomi dan Manajemen Vol 34, No 2 (2019): Business Challenges in Global Competition
Publisher : Fakultas Ekonomika dan Bisnis UNTAG Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (418.68 KB) | DOI: 10.24856/mem.v34i2.1052

Abstract

Large cities are developing followed by the development of shops that are managed in a modern way. This condition opens opportunities for female employees to get jobs as sales promotion girls (SPG) and cashiers. SPG and cashiers as direct services to consumers, so that attention needs to be paid to the work environment and work discipline because these conditions can support services to consumers. This study aims to analyze the influence of the modern work environment and work discipline on performance, as well as driving indicators of the performance of female cashier and SPG employees in Semarang City. The population of this study is the SPG and the women's cashier of modern shops in Semarang City. This study uses technical snowball sampling and purposive random sampling with a total of 100 respondents. Distribution of questionnaires using google.docs (internet) on the link https://goo.gl/forms/ lxm7HfLSX4huuxwt1. The results of this study, there is a positive and significant relationship between the modern work environment and work discipline. The drivers of women's performance are explained by findings. Modern environments such as Wi-Fi and pantry are things that can improve women's performance.Keywords:   Modern Work Environment, work discipline, SPG (Sales Promotion Girl) and CashierKota-kota besar berkembang diikuti pula berkembangnya pertokoan yang di kelola secara modern.Kondisi ini membuka peluang bagi karyawan perempuan untuk mendapatkan lapangan pekerjaan sebagai sales promotion girl (SPG) dan kasir. SPG dan kasir sebagai pelayanan langsung kepada konsumen, sehingga perlu perhatian pada lingkungan kerja dan disiplin kerja, karena kondisi ini dapat menunjang pelayanan kepada konsumen.Penelitian ini bertujuan menganalisis tentang pengaruh lingkungan kerja modern dan disiplin kerja terhadap kinerja, serta indikator-indikator pendorong kinerja pegawai Kasir dan SPG perempuan di Kota semarang. Populasi penelitian ini adalah SPG dan kasir perempuan pertokoaan modern di Kota semarang, Penelitian ini menggunakan  teknis snowball sampling dan  purposive random sampling dengan jumlah 100 responden. Penyebaran kuesioner menggunakan google.docs (internet) pada link https://goo.gl/forms/ lxm7HfLSX4huuxwt1. Hasil penelitian ini, ada hubungan positif dan signifikan antara lingkungan kerja modern dan disiplin kerja.Faktor pendorong kinerja perempuan di jelaskan dengan temuan lingkungan modern seperti Wi-Fi dan pantry (dapur kecil) menjadi hal yang dapat meningkatkan kinerja perempuan.Kata kunci : Lingkungan Kerja modern, disiplin kerja, SPG (Sales Promotion Girl) dan Kasir
Pengaruh Green Marketing Dan Corporate Social Responsibility Terhadap Keputusan Pembelian Pengetahuan Konsumen Sebagai Variabel Intervening (Studi Pada Toko Swalayan Super Indo Kota Semarang) Nurhayati Nurhayati; Imam Gozali; Honorata Ratnawati Dwi Putranti
Media Ekonomi dan Manajemen Vol 31, No 2 (2016): Peningkatan Kinerja UMKM Menghadapi Persaingan Global
Publisher : Fakultas Ekonomika dan Bisnis UNTAG Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (261.196 KB) | DOI: 10.24856/mem.v31i2.427

Abstract

ABSTRAK            Penelitian ini bertujuan untuk menganalisis pengaruh Green Marketing dan corporate social responsibility terhadap keputusan untuk membeli produk hijau dengan peran mediasi pengetahuan konsumen.Penelitian ini menggunakan metode analisis jalur (Path Analysis). Populasi peneltian adalah konsumen pengguna produk organik yang belanja di Toko Swalayan Super Indo Kota Semarang. Sampel penelitian sebanyak 140 orang, yang dipilih dengan menggunakan accidental sampling.Kesimpulan dalam penelitian ini adalah bahwa green marketing dan CSR berpengaruh positif dan signifikan terhadap pengetahuan konsumen(1) Pengetahuan konsumen berpengaruh positif dan signifikan terhadap keputusan pembelian (2)  green marketing dan CSR berpengaruh positif dan signifikan terhadap keputusan pembelian melalui pengetahuan konsumen sebagai variabel intervening (3)Kata kunci: Green Marketing, Corporate social responsibility, Pengetahuan konsumen dan Keputusan Pembelian.  ABSTACT               This study aimed to analyze the influence of Green Marketing and corporate social responsibility of the decision to buy green products with the mediating role of consumer knowledge .               This research used path analysis ( path analysis ) . The population of a study is the organic product consumers shopping at Supermarket Super Indo Semarang . Sample was 140 people , which is selected by using accidental  sampling method .               The conclusion of this study is that green marketing and CSR had positive and significant impact on consumer knowledge ( 1 ) Knowledge of consumers had positive and significant effect on purchasing decisions ( 2 ) green marketing and CSR had positive and significant impact on consumer purchasing decisions through consumer knowledge as intervening  (3) Key words :   Green Marketing, corporate social responsibility, consumer knowledge,                       consumer purchasing
Pengaruh Persepsi Keadillan Gaji dan Job Insecurity Terhadap Turnover Intention Pada Karyawan PT Berkah Karpindo Group Ria Aprilia; Sulistiyani Sulistiyani; Honorata Ratnawati Dwi Putranti; Syahtri Wardana Priyambodo
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 12 No. 3 (2026): Juni 2026
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jemsi.v12i3.6310

Abstract

This study aims to analyze the effect of perceived pay fairness and job insecurity on employee turnover intention at PT Berkah Karpindo Group, a project-based construction services company. The high rate of employee turnover in project-based organizations indicates problems related to the compensation system and the low level of perceived job security among employees. This study adopts a quantitative approach using a survey method. Data were collected through a five-point Likert scale questionnaire distributed to all 104 active employees using a census sampling technique. Data analysis was conducted using multiple linear regression. The results indicate that perceived pay fairness has a negative and significant effect on turnover intention, while job insecurity has a positive and significant effect on turnover intention. Simultaneously, perceived pay fairness and job insecurity jointly exert a significant influence on turnover intention, accounting for 43.4 percent of its variance. These findings demonstrate that compensation fairness and job security play an important role in reducing employees’ intention to leave in project-based organizations. Therefore, the results of this study are expected to serve as a basis for formulating human resource management policies aimed at improving employee stability and retention.
The Effect of Job Stress and Perceived Organizational Sup-port on Employee Performance at PT. Canova Semarang Jafarudin Ramadhan; Honorata Ratnawati Dwi Putranti; Sukardi Sukardi; Ribut Muprihadi
International Journal of Economics and Management Research Vol. 5 No. 1 (2026): April: International Journal of Economics and Management Research
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/ijemr.v5i1.806

Abstract

The high operational demands in the production logistics division of PT. Canova Semarang are a crucial issue because they have the potential to trigger job stress that can affect employee stability and productivity, while perceived organizational support is seen as an organizational factor that can strengthen performance. Theoretically, this study is based on the theory of work stress and social exchange theory which explain that performance is influenced by psychological factors and institutional support. This study aims to analyze the effect of Job Stress and Perceived Organizational Support on Employee Performance with a quantitative approach using saturated sampling techniques on 65 employees and multiple linear regression analysis. The results show that job stress has a significant effect on performance, where managed stress can improve performance but excessive stress decreases work quality, while Perceived Organizational Support has a positive and significant effect on performance. These findings emphasize the importance of proportional stress management and strengthening organizational support to maintain sustainable employee productivity.
Co-Authors Adison Adrianus Sihombing Adison Adrianus Sihombing Agus Wibowo Agus Widodo Agustina Eny Harianti Amanda Silviana Andalan Tri Ratnawati Andrianto Andrianto Antonius Bambang Doso Susanto Arianda Susilo Aris Toening Winarni Asta Nugraha Atasoge, Anselmus Dore Woho B Pujiati, Agnes Agnesita Brito Da Silva, Teodora Maria Fernandes Charis Christiani Damyani, Deis Anggit Danang, Danang Deis Anggit D Devi Kurnia Mandansari Dhiken Mahening Puspaelia Dian Al Ardhi Mahalalita Donatus Wea Eko Nursanty Emiliana Sri Pudjiarti Emiliana Sri Pudjiarti Endang Swastuti Ery Fatarina Purwaningtyas Evi Nur Afidoh Frans Sudirjo Fransiskus Janu Hamu Heru Permana Heru Permana Honorata Ratnawati Dwi P Imam Gozali Imam Gozali Inti Englishtina Ismiyarto Ismitarto Jafarudin Ramadhan Jaluanto Sunu Punjul Tyoso Janti Soegiastuti Janti Sugiyastuti Laksono Trisnantoro Megawati - Megawati Megawati Mohamed Salah Elsayed Shalabi Mohammad Faisal Burhan Muchamad Ardiansyah Mustikaningrum Hidayati Noor Rinawati Nur Laili Noviani, Nur Laili Nurchayati Nurchayati Nurchayati Nurhayati Nurhayati Pujiati, Listiyoni Meli Rasmuji Rasmuji Ria Aprilia Ribut Muprihadi Saputro, Alif Satriya Dwi Pangestu Setyobudi Setyobudi Setyobudi Setyobudi Sri Suprapti Sri Suyati Sukardi Sukardi Sulistiyani SULISTIYANI SULISTIYANI Suparmi Suparmi Suparmi Suparmi Suparmi Suparmi Suparmi Susilawati Cicilia Laurentia Susintowati Syahtri Wardana Priyambodo Teodora Maria Fernandes Brito da Silva Tri Widayati Vina Erdlan Noviani Warsono, Albertus Kristiyo Yohanes Ronaldo Ngazo Yohanes Ronaldo Ngazo