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PENGEMBANGAN APLIKASI KNOWLEDGE MANAGEMENT SYSTEM ONLINE UNTUK BERBAGI PENGETAHUAN ANTARA ALUMNI DENGAN PROGRAM STUDI Lopis, Meyvie Yolanda; Iriani, Ade; Dwikurnaningsih, Yari
Jurnal Ilmu Sosial dan Humaniora Vol 8, No 1 (2019)
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jish-undiksha.v8i1.21352

Abstract

PENGEMBANGAN APLIKASI KNOWLEDGE MANAGEMENT SYSTEM ONLINE UNTUK BERBAGI PENGETAHUAN ANTARA ALUMNI DENGAN PROGRAM STUDI Lopis, Meyvie Yolanda; Iriani, Ade; Dwikurnaningsih, Yari
Jurnal Ilmu Sosial dan Humaniora Vol 8, No 1 (2019)
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jish-undiksha.v8i1.21352

Abstract

PENGEMBANGAN APLIKASI KNOWLEDGE MANAGEMENT SYSTEM ONLINE UNTUK BERBAGI PENGETAHUAN ANTARA ALUMNI DENGAN PROGRAM STUDI Lopis, Meyvie Yolanda; Iriani, Ade; Dwikurnaningsih, Yari
Jurnal Ilmu Sosial dan Humaniora Vol 8, No 1 (2019)
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jish-undiksha.v8i1.21352

Abstract

PENERAPAN KNOWLEDGE MANAGEMENT PADA PERGURUAN TINGGI (STUDI KASUS: BAGIAN ADMINISTRASI PERGURUAN TINGGI X) Munifah Munifah; Ade Iriani
JURNAL TEKNOLOGI INFORMASI DAN KOMUNIKASI Vol 9 No 1 (2018): Maret
Publisher : UNIVERSITAS STEKOM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/jtikp.v9i1.168

Abstract

Abstract Higher Education is an education that includes Diploma, Bachelor, Master, and other programs organized by Universities based on Indonesian culture. Administrative staff play an important role in supporting academic activities in Higher Education of course in the academic administration should have a good information system, but demkian permasalhan in academic service is still common, especially when the delivery of information that sometimes different between staff one with another. This paper intends to improve the academic service by applying Knowledge Management to the administrative staff at the university so that all parties can perform their obligations in accordance with their respective obligations and get their rights as appropriate.
Evaluasi Pelayanan Terpadu Satu Pintu (PTSP) Menggunakan Decision Tree Anggono, Sigit Umar; Manongga, Danny; Iriani, Ade
JURNAL MEDIA INFORMATIKA BUDIDARMA Vol 5, No 4 (2021): Oktober 2021
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/mib.v5i4.3073

Abstract

Various ways are carried out by each agency to win the trust of the public, among others, by increasing customer satisfaction. One of the government agencies that is committed to increasing customer satisfaction is the Regional Office of the Ministry of Religion of Central Java Province. This study aims to measure the suitability of service quality and recommend alignment of the gap between public perception and management perception which is then used as material for evaluating service quality at the Regional Office of the Ministry of Religion of Central Java Province using Decision Tree with the ID3 algorithm. Attributes of customer satisfaction input in this study using Servqual, including tangibility, reliability, responsiveness, assurance and empathy. In this study, it was found that there is a gap between the perception of service users and the perception of management. Where the improvement of service quality that must be prioritized is the assurance attribute. This research is expected to assist the management in finding the weaknesses of their services and increase customer satisfaction to maintain and increase public trust in government agencies
Evaluasi Pelayanan Terpadu Satu Pintu (PTSP) Menggunakan Decision Tree Anggono, Sigit Umar; Manongga, Danny; Iriani, Ade
JURNAL MEDIA INFORMATIKA BUDIDARMA Vol 5, No 4 (2021): Oktober 2021
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/mib.v5i4.3073

Abstract

Various ways are carried out by each agency to win the trust of the public, among others, by increasing customer satisfaction. One of the government agencies that is committed to increasing customer satisfaction is the Regional Office of the Ministry of Religion of Central Java Province. This study aims to measure the suitability of service quality and recommend alignment of the gap between public perception and management perception which is then used as material for evaluating service quality at the Regional Office of the Ministry of Religion of Central Java Province using Decision Tree with the ID3 algorithm. Attributes of customer satisfaction input in this study using Servqual, including tangibility, reliability, responsiveness, assurance and empathy. In this study, it was found that there is a gap between the perception of service users and the perception of management. Where the improvement of service quality that must be prioritized is the assurance attribute. This research is expected to assist the management in finding the weaknesses of their services and increase customer satisfaction to maintain and increase public trust in government agencies
Evaluasi Pelayanan Terpadu Satu Pintu (PTSP) Menggunakan Decision Tree Anggono, Sigit Umar; Manongga, Danny; Iriani, Ade
JURNAL MEDIA INFORMATIKA BUDIDARMA Vol 5, No 4 (2021): Oktober 2021
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/mib.v5i4.3073

Abstract

Various ways are carried out by each agency to win the trust of the public, among others, by increasing customer satisfaction. One of the government agencies that is committed to increasing customer satisfaction is the Regional Office of the Ministry of Religion of Central Java Province. This study aims to measure the suitability of service quality and recommend alignment of the gap between public perception and management perception which is then used as material for evaluating service quality at the Regional Office of the Ministry of Religion of Central Java Province using Decision Tree with the ID3 algorithm. Attributes of customer satisfaction input in this study using Servqual, including tangibility, reliability, responsiveness, assurance and empathy. In this study, it was found that there is a gap between the perception of service users and the perception of management. Where the improvement of service quality that must be prioritized is the assurance attribute. This research is expected to assist the management in finding the weaknesses of their services and increase customer satisfaction to maintain and increase public trust in government agencies
Audit Evaluasi Pemanfaatan Sistem Informasi Akademik di Universitas Kristen Wira Wacana Sumba Menggunakan Framework Cobit 5 Mira, Trisari D. N. B.; Sediyono, Eko; Iriani, Ade
JURNAL MEDIA INFORMATIKA BUDIDARMA Vol 6, No 1 (2022): Januari 2022
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/mib.v6i1.3334

Abstract

Wira Wacana Christian University Sumba in supporting its activities as an educational institution is required to use the Academic Information System. Having an academic information system like the web-based Ecampuz certainly requires auditing, monitoring and evaluation of its performance so that the services produced continue to show good quality. The aim of this research is to evaluate and audit system by using Cobit 5 frameworks, while testing and measuring website quality is using the Apache Jmeter tool. The Cobit5 processes used are: Risk Optimization (EDM03), Security Management (APO13), Risk Management (APO12), Change Management (BAI06), Operations Management (DSS01), Service Requests (DSS02), Troubleshooting (DSS03), Security Services (DSS05), Work Monitoring and Evaluation (MEA01), Internal Control of Monitoring and Evaluation (MEA02). Gap analysis and Maturity Level are aimed at obtaining Audit results with good maturity. The results obtained from the average value based on the gap analysis of 10 Cobit5 processes is 1.2 and the Apache Jmeter test shows throughput of 101.746/minute and Deviation is 3671.
Audit Evaluasi Pemanfaatan Sistem Informasi Akademik di Universitas Kristen Wira Wacana Sumba Menggunakan Framework Cobit 5 Mira, Trisari D. N. B.; Sediyono, Eko; Iriani, Ade
JURNAL MEDIA INFORMATIKA BUDIDARMA Vol 6, No 1 (2022): Januari 2022
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/mib.v6i1.3334

Abstract

Wira Wacana Christian University Sumba in supporting its activities as an educational institution is required to use the Academic Information System. Having an academic information system like the web-based Ecampuz certainly requires auditing, monitoring and evaluation of its performance so that the services produced continue to show good quality. The aim of this research is to evaluate and audit system by using Cobit 5 frameworks, while testing and measuring website quality is using the Apache Jmeter tool. The Cobit5 processes used are: Risk Optimization (EDM03), Security Management (APO13), Risk Management (APO12), Change Management (BAI06), Operations Management (DSS01), Service Requests (DSS02), Troubleshooting (DSS03), Security Services (DSS05), Work Monitoring and Evaluation (MEA01), Internal Control of Monitoring and Evaluation (MEA02). Gap analysis and Maturity Level are aimed at obtaining Audit results with good maturity. The results obtained from the average value based on the gap analysis of 10 Cobit5 processes is 1.2 and the Apache Jmeter test shows throughput of 101.746/minute and Deviation is 3671.
Audit Evaluasi Pemanfaatan Sistem Informasi Akademik di Universitas Kristen Wira Wacana Sumba Menggunakan Framework Cobit 5 Mira, Trisari D. N. B.; Sediyono, Eko; Iriani, Ade
JURNAL MEDIA INFORMATIKA BUDIDARMA Vol 6, No 1 (2022): Januari 2022
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/mib.v6i1.3334

Abstract

Wira Wacana Christian University Sumba in supporting its activities as an educational institution is required to use the Academic Information System. Having an academic information system like the web-based Ecampuz certainly requires auditing, monitoring and evaluation of its performance so that the services produced continue to show good quality. The aim of this research is to evaluate and audit system by using Cobit 5 frameworks, while testing and measuring website quality is using the Apache Jmeter tool. The Cobit5 processes used are: Risk Optimization (EDM03), Security Management (APO13), Risk Management (APO12), Change Management (BAI06), Operations Management (DSS01), Service Requests (DSS02), Troubleshooting (DSS03), Security Services (DSS05), Work Monitoring and Evaluation (MEA01), Internal Control of Monitoring and Evaluation (MEA02). Gap analysis and Maturity Level are aimed at obtaining Audit results with good maturity. The results obtained from the average value based on the gap analysis of 10 Cobit5 processes is 1.2 and the Apache Jmeter test shows throughput of 101.746/minute and Deviation is 3671.
Co-Authors Adi Kristianto Adrisal Kaliongga Alfonrianus Bali Ana Maria Heni Antar Maramba Jawa Anthony Anthony Antonius Mbay Ndapamuri Astriyer J. Nahumury Bambang Ismanto Bambang Suteng Sulasmono Basuki Budiyatmo Basuki Wibowo, Arif Brigitta Putri Atika Tyagita, Brigitta Putri Atika Budhi Kristianto Daniel Kurniawan Daniel Kurniawan Danny Manongga Dedy Prasetya Kristiadi Dendy Kurniawan Destin Ricardo Lase Destin Ricardo Lase Devi Kurniawati, Agatha Ratna Djari, Maria Cristiana Yuliyanti Dwi Hosanna Bangkalang Dwikuraningsih, Yari Edi Suharyadi Eko Nur Hermansyah Eko Sediyono Ela, Anastasia Elfira Umar Elsy Senides Hana Taunu Elvis Fernando Tarantein Erfy Melany Lalupanda Ervitasari, Aning Erwianta Gustial Radjah Eskris, Yosiana Esther Yuli Ekawati Evangs Mailoa Florentina Tatrin Kurniati Getsi Novalin Takain Grace Kartika Ratih Hadi, Wasito Hendrawati, Ririn Hendry Hendry, - Heni Prasetyowati Heni Prasetyowati Hennie Tuhuteru Hindriyanto Dwi Purnomo Irwan Sembiring Johan Jimmy Carter Tambotoh Joko Listiawan Sukowati Jonas, Dendy Julians, Adhe Ronny Kristoko Dwi Hartomo Kusumajaya, Robby Andika Laksamana Rajendra Haidar Latupeirissa, Ariyanto Laurentia Prabaniardi Kartikasari Lelatobur, Lovely Ezverenzha Lukman Santoso M Munifah Mangoki, Willson Manongga, Daniel Herman Ferdy Marinu Waruwu Marsye Ruth Hendria Pasanea Martza Merry Swastikasari Mawardi Merryana Lestari Miranda, Pedro da Costa Muhammad Sidik Mutia Ayu Krismanda, Mutia Ayu Nanle, Zeze Nikhlis, Neilin Nina Setiyawati Ninda Lutfiani Noni Melisa Pebrioni Nurtino, Tio Oktriany, Wara Hapsari Paais, Reinhard Leonardo Palupi, Ester Sekar Parera, Stasia Veronica Penidas Fiodinggo Tanaem Penidas Fodinggo Tanaem Perdana, Eric Megah Plenden, Di Ohanes Richi Christian Priatna , Wowon Purnama Harahap, Eka Qurotul Aini Radjulan, Juins Carlo Rahmat Dhoni Wiryatmo Rimes Jopmorestho Malioy Ririn Hendrawati Sasadara Wahyu Lukitasari, Sasadara Wahyu Septian, Rafly Ananda Dwi Setyo Budi Utomo Shendi Kharisma Widiastuti Sidik, Muhammad Sophia Tri Satyawati Sri Yulianto Steiven Orland Ngongira Stephen Aprius Sutresno, Stephen Aprius Suharyadi Susilawati Susilawati Sutarto Wijono Swastikasari, Martza Merry Syefudin Syefudin Theopillus J. H. Wellem Tomasoa, Lyonly Tommy Prasetyo, Dewantoro Tri Wahyuningsih Tria Citra Listiani Mukti Triwiyanto, Wahyudi Uly, Novem Untung Rahardja Valentino Kevin Sitanayah Que Victor Peter Lodewyk Duan Vieira, Driellen Wara Hapsari Oktriany Wardani, Mawaroh Ken Wardoyono, Hengky Wasitohadi Wasitohadi - Watunwotuk, Alfian Widhiardanti, Rosalia Meita Wijaya, Franke Wilhelmus Werong Wiwien Hadikurniawati Wulandari, Mega Retno Yari Dwikurnaningsih Yessica Nataliani Yohnes Madawara, Herdin Yoseb Sudarso Bunbaban Yulianto, Sri