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All Journal International Journal of Electrical and Computer Engineering Prosiding SNATIKA Vol 01 (2011) Indonesian Journal of Business and Entrepreneurship (IJBE) Jurnal Edukasi dan Penelitian Informatika (JEPIN) JOIV : International Journal on Informatics Visualization Sinkron : Jurnal dan Penelitian Teknik Informatika Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) JRSI (Jurnal Rekayasa Sistem dan Industri) Kinetik: Game Technology, Information System, Computer Network, Computing, Electronics, and Control IJISTECH (International Journal Of Information System & Technology) JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) IJIES (International Journal of Innovation in Enterprise System) Jurnal Abdimas Mandiri JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) International Journal of Advances in Data and Information Systems IJISTECH Charity : Jurnal Pengabdian Masyarakat Prosiding Konferensi Nasional PKM-CSR Jurnal Nasional Teknik Elektro dan Teknologi Informasi eProceedings of Engineering The Indonesian Journal of Computer Science Scientific Journal of Informatics Journal of Production, Enterprise, and Industrial Applications Proceeding of Community Service and Engagement
Tien Fabrianti Kusumasari
Universitas Telkom
Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Nursing Public Health Social Sciences

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Analisis, Cleaning, Dan Maintenance Platform Assessment Tools Berbasis Web (Studi Kasus: Modul Master Data, 360 Degree, Dan Competency) Irawan, Fanny; Kusumasari, Tien Fabrianti; Alam, Ekky Novrizal
eProceedings of Engineering Vol. 12 No. 1 (2025): Februari 2025
Publisher : eProceedings of Engineering

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Abstrak—Perkembangan Teknologi Informasi telah membawa dampak signifikan terhadap berbagai aspekkehidupan, termasuk di bidang Sumber Daya Manusia (SDM).Teknologi informasi menawarkan kemudahan dan kecepatandalam siklus pengelolaan SDM, yang dikenal sebagai HumanResource Cycle. Salah satu komponen penting dalam siklus iniadalah asesmen, yaitu proses evaluasi yang menggunakankriteria tertentu sebagai dasar penilaian. Platform assessmenttools berbasis web adalah alat yang digunakan untukmemetakan peran pegawai dalam sebuah proyek berdasarkankompetensi individu yang dinilai dari berbagai sumber. Namun,platform ini menghadapi masalah pada proses bisnis utamanya,yakni asesmen, yang tidak berjalan secara optimal. Hal iniberdampak negatif pada keseluruhan fungsionalitas aplikasi,mengurangi efektivitas, dan efisiensi operasionalnya. Selain itu,terdapat data dummy pada database level production serta userinterface yang membingungkan, yang menyebabkan kesulitandalam operasionalisasi aplikasi. Masalah-masalah inimenekankan urgensi untuk melakukan software maintenanceyang bertujuan untuk memperbaiki dan meningkatkanfungsionalitas platform assessment tools berbasis web. Upayayang dilakukan mencakup perbaikan bug yang mengganggukinerja aplikasi, penyesuaian user interface agar lebih intuitif,dan pembersihan database pada tingkat production untukmenghilangkan data dummy yang tidak relevan. Prosessoftware maintenance ini dilakukan dengan pendekatanCollaboration of Software Development Model yang terdiri ataslima fase: communication/requirements, planning, modelling,construction, dan deployment. Pengujian platform dilakukandengan metode Black Box Testing. Hasil pengujianmenunjukkan bahwa semua skenario pengujian berhasilmemenuhi requirements yang telah ditetapkan, memastikanbahwa platform ini berfungsi dengan baik dan siap digunakanoleh organisasi secara optimal. Kata kunci— Asesmen, Maintenance, Collaboration Model, Black Box Testing.
Pengembangan Backend Dalam Migrasi Aplikasi Monolitik Ke Microservice Menggunakan Metode Iterative Incremental Development Pada Modul Pendaftaran dan Penjadwalan SOFI Afif Maliki, Muhammad Nurul; Alam, Ekky Novriza; Kusumasari , Tien Fabrianti
eProceedings of Engineering Vol. 12 No. 1 (2025): Februari 2025
Publisher : eProceedings of Engineering

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Abstrak— Transformasi digital membawa perubahansignifikan di berbagai bidang, termasuk pendidikan.Universitas Telkom, sebagai salah satu perguruan tinggi swasta,mengembangkan aplikasi "SOFI" untuk mendukung kegiatanakademik di Fakultas Rekayasa Industri (FRI). Meskipunbermanfaat, aplikasi ini menghadapi masalah skalabilitas.Penelitian ini bertujuan mengimplementasikan Domain DrivenDesign dalam tahap perancangan sistem sehingga dapatmengetahui seberapa kecil modul pendaftaran danpenjadwalan yang sudah ada, hal ini dapat menjaga keutuhanserta konsistensi domain bisnis serta penggunaan metodeIterative Incremental Development dalam prosespengembangan backend pada modul pendaftaran danpenjadwalan yang dipecah menjadi aplikasi microservice untukmemastikan kesesuaian pengembangan. Hasilnya penerapanDomain Driven Design pada perancangan sistem terbuktiefektif dalam proses migrasi pada modul pendaftaran danpenjadwalan. Aplikasi Sidang Fakultas SOFI berhasildimigrasikan dari arsitektur monolitik ke microservicesmenggunakan Iterative Incremental Development. Enam firurberhasil dikembangkan. Pengujian terhadap 35 APImenunjukkan hasil load testing yang sangat baik, dengantingkat keberhasilan method utama mencapai sekitar 100%untuk 50 hingga 300 pengguna. Kata kunci— Domain Driven Design, Iterative Incremental, Microservices
Pengembangan Sistem Manajemen Peminjaman Ruangan Modul Laboratorium Berbasis Internet Of Things Dengan Pendekatan Arsitektur Web Dan Metode Waterfall (Studi Kasus: Fakultas Rekayasa Industri) Putra, M Ikhsan Pratama; Alam, Ekky Novriza; Kusumasari, Tien Fabrianti
eProceedings of Engineering Vol. 12 No. 1 (2025): Februari 2025
Publisher : eProceedings of Engineering

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Abstrak — Dalam era digital saat ini, kebutuhan akanteknologi informasi semakin meningkat, terutama untukmeningkatkan efisiensi kegiatan akademik di institusipendidikan tinggi. FRI di Telkom University memiliki berbagailaboratorium yang mendukung kegiatan praktikum danpenelitian mahasiswa. Namun, proses peminjaman ruanganlaboratorium masih mengalami beberapa kendala, sepertiketerlambatan pengembalian kunci dan kesulitan dalammemantau penggunaan ruangan secara real-time. Penelitian inibertujuan untuk mengatasi masalah tersebut denganmerancang dan mengembangkan sistem manajemenpeminjaman ruangan berbasis Internet of Things (IoT) yangterintegrasi dengan smart lock TTLock. Sistem inidikembangkan menggunakan metode Waterfall, yang dipilihkarena cocok untuk proyek dengan persyaratan stabil dan timpengembang yang berpengalaman. Hasilpengembanganmenunjukkan bahwa sistem manajemen peminjaman ruanganberbasis IoT berhasil diimplementasikan dengan baik,menyediakan akses yang lebih mudah bagi pengguna sertakontrol dan pengelolaan ruangan yang lebih efisien. Pengujiansistem menunjukkan bahwa seluruh fungsionalitas, berfungsidengan baik dan lulus uji sesuai dengan harapan. Dengandemikian, sistem ini berhasil mengatasi permasalahanpeminjaman ruangan yang sebelumnya ada di modullaboratorium FRI. Pengembangan lebih lanjut disarankanuntuk memperluas cakupan sistem ini ke seluruh ruangan dilingkungan FRI guna memberikan manfaat yang lebih besardalam pengelolaan ruangan. Kata kunci — Internet of Things (IoT), manajemen ruangan,peminjaman ruangan, smart lock, metode Waterfall
Analisis Dan Perancangan Manajemen Data Akses Karyawan Pada Aplikasi Jarvis Dengan Sap S/4hana Melalui Protokol Remote Function Call Menggunakan Sap Activate di Perusahaan Telekomunikasi Abilene , Christian; Kusumasari, Tien Fabrianti; Budiyono, Avon
eProceedings of Engineering Vol. 12 No. 3 (2025): Juni 2025
Publisher : eProceedings of Engineering

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Di era digitalisasi yang pesat, perusahaanmenghadapi kebutuhan mendesak untuk mengintegrasikanteknologi informasi guna mencapai efisiensi dalam prosesbisnis. Penelitian ini bertujuan untuk menganalisis danmerancang manajemen data akses karyawan pada aplikasiJarvis dengan SAP S/4HANA menggunakan protokol RemoteFunction Call (RFC) yang terintegrasi melalui pendekatan SAPActivate. Studi ini dilakukan di perusahaan telekomunikasibesar yang menghadapi tantangan dalam proses User AccessReview dan provisioning data yang sebelumnya dilakukansecara manual, sehingga rentan terhadap kesalahan daninefisiensi. Penelitian ini menggunakan metode SAP Activate,yang meliputi tahapan discover, prepare, explore, realize,deploy, dan run. Kata kunci— SAP S/4HANA, Remote Function Call,Enterprise Resource Planning, User Access Review, SAP Activate,User Access Management Perusahaan Telekomunikasi
Implementasi Automated Testing untuk Proses Pengujian pada SAP ECC dengan Menggunakan Software TestComplete (Studi Kasus PT Telkom Indonesia) Syaukanie, Rahman Dilan; Witjaksono, Wahjoe; Kusumasari, Tien Fabrianti
eProceedings of Engineering Vol. 11 No. 4 (2024): Agustus 2024
Publisher : eProceedings of Engineering

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— PT Telkom Indonesia Tbk. PT Telkom Indonesia menggunakan SAP TREMS (Telkom Revenue Management System) untuk mengelola berbagai aspek penting dalam bisnis telekomunikasi mereka. Di dalam SAP TREMS, terdapat beberapa proses bisnis yang krusial seperti pencatatan data pelanggan, pembuatan tagihan, pembuatan data pembayaran, dan menampilkan informasi transaksi, yang semuanya memainkan peran penting dalam operasional sehari-hari PT Telkom Indonesia. Namun, pengujian yang saat ini dilakukan pada SAP TREMS oleh perusahaan masih dilakukan secara manual, yang dimana bisa berakibat memakan waktu yang lama dan kurang efisien. Hal ini menimbulkan kebutuhan akan solusi yang lebih efisien. Implementasi pengujian otomatis dengan menggunakan perangkat lunak TestComplete diharapkan dapat mengatasi tantangan ini. Penelitian ini bertujuan untuk menerapkan pengujian otomatis dalam lingkungan SAP TREMS ECC di PT Telkom Indonesia, dengan menggunakan pendekatan Software Testing Life Cycle (STLC). Proses ini mencakup analisis kebutuhan, perencanaan pengujian, pengembangan kasus uji, persiapan lingkungan pengujian, eksekusi pengujian, dan penutupan siklus pengujian. Melalui penggunaan Keyword Test dan VBScript dalam TestComplete, diharapkan pengujian dapat dijalankan berulang, sehingga menghasilkan pengujian yang lebih efisien. Hasil dari penelitian ini juga akan melakukan perbandingan waktu pengujian antara metode manual dan otomatis, untuk menunjukkan bahwa pengujian otomatis menggunakan TestComplete dapat mengurangi waktu yang diperlukan untuk pengujian. Kata kunci—pengujian perangkat lunak, pengujian otomatis, SAP TREMS, Software Testing Life Cycle, TestComplete.
Ambidextrous Blockchain Governance Approach for Advancing SmartCo's Digital Transformation Using COBIT 2019 Traditional and DevOps Khairiyah, Izzah; Mulyana, Rahmat; Kusumasari, Tien Fabrianti
Scientific Journal of Informatics Vol. 12 No. 3: August 2025
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/sji.v12i3.26974

Abstract

Purpose: This study aims to design an ambidextrous governance model based on COBIT 2019 Traditional and DevOps Focus Areas, focusing on DSS05 (Managed Security Services), to enhance SmartCo’s security readiness for blockchain adoption. Methods: Adopting the Design Science Research (DSR) and case study methodology, data were gathered through semi-structured interviews with six key stakeholders at SmartCo and triangulated with internal documents until data saturation was achieved. Governance and Management Objectives (GMOs) were prioritized using organizational design factors, the relevance of COBIT 2019 DevOps guidance, national regulations (ICT Minister No.5/2021 and SOE Ministerial No. PER-2/MBU/03/2023), and insights from prior research. Results: The study presents an ambidextrous design of the seven governance components for DSS05, addressing people, process, and technology dimensions. Recommendations include formalizing dedicated security roles, standardizing procedures, issuing new policies, and adopting a Security Information and Event Management (SIEM) system. Implementation is projected to improve the DSS05 process capability from 3.29 to 3.86. Novelty: This research contributes to the IT governance body of knowledge by proposing a practical pre-implementation governance model for blockchain security in technology-focused enterprises. Its originality lies in the application of the ambidextrous COBIT 2019 framework to the DSS05 objective and the use of a comprehensive multi-criteria prioritization method to guide governance of emerging technologies.
MAINTENANCE OF WEB APPLICATION BASED ON MODEL–VIEW–CONTROLLER ARCHITECTURE (CASE STUDY: HUMAN RESOURCE ASSESSMENT TOOLS) Fauzi, Dea Rahman; Kusumasari, Tien Fabrianti; Alam, Ekky Novriza
JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Vol 10, No 3 (2025)
Publisher : STKIP PGRI Tulungagung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29100/jipi.v10i3.6409

Abstract

One of the causes of project failure in organizations is the mistake of selecting team members who are not suitable. The Website Assessment Tools Application is a web platform that maps employee roles based on individual competencies from various assessment sources. This application was developed to help organizations allocate human resources effectively based on everyone’s competencies. However, the Website Assessment Tools Application has some shortcomings that hinder its functionality, requiring maintenance or improvements to address issues and add new features. This project will focus on the application's functionality, both front-end and back-end. Maintenance will be conducted using the Collaboration Model of Software Development, which consists of five phases, communication/requirement, planning, modeling, construction, and deployment. The results of the Website Assessment Tools Application maintenance will be tested using the Black Box Testing method. The Black Box Testing results show that all scenarios meet the expected outcomes. These results ensure that the Website Assessment Tools Application functions optimally and is ready for organizational use.
Ambidextrous Blockchain Governance to Strengthen BankCo’s Digital Transformation through COBIT 2019 Traditional and DevOps Aisyah, Salsabill Nur; Mulyana, Rahmat; Kusumasari, Tien Fabrianti
Kinetik: Game Technology, Information System, Computer Network, Computing, Electronics, and Control Vol. 10, No. 4, November 2025
Publisher : Universitas Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/kinetik.v10i4.2361

Abstract

The adoption of blockchain in banking accelerates digital transformation by enhancing transparency and operational efficiency. However, it also brings with it governance issues pertaining to accountability, compliance, and system integrity within a highly regulated environment. This study addresses these challenges by developing a blockchain governance solution based on ambidextrous approach within COBIT 2019’s Traditional and DevOps Focus Areas. A governance model was built and evaluated through iterative steps. Until saturation was reached, information was gathered through key stakeholder interviews and checked with internal documentation such as yearly reports, risk frameworks, and policy records. The ambidextrous COBIT 2019 framework was used in the analysis for all seven governance components. Governance and Management Objectives (GMOs) were prioritized based on design factors, national regulations (POJK No.11/2022 and SOE Minister Regulation No.PER-2/MBU/03/2023), and insights from prior studies. APO12: Managed Risk was identified as the most prioritized GMO. A capability gap analysis revealed missing leadership roles, overlapping security responsibilities, and underdeveloped risk management practices. Recommendations include formalizing key governance roles and strengthening risk management process for blockchain and DevOps environments. These enhancements are expected to increase the maturity level of APO12 from 3.5 to 4.1, thereby improving BankCo’s risk management, compliance, and innovation capabilities. Ultimately, the findings contribute to continuous digital innovation by aligning risk management practices with strategic performance goals and adaptive control mechanisms rooted in emerging technology principles.
Stress and Work Engagement: A Conceptual Study on Academics in Malaysian Private Universities Latif, Ummi Khaira; Kusumasari, Tien Fabrianti; Sheikh Khairuddin, Sheikh Muhamad Hizam; Nadzri, Firdaus Hilmi
International Journal of Innovation in Enterprise System Vol. 1 No. 1 (2017): International Journal of Innovation in Enterprise System
Publisher : School of Industrial and System Engineering, Telkom University

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There is an abundance of studies on work engagement found in the literature. However, there is a lack of grounded research framework to be based on relating stress to work engagement of Malaysian private academics. Therefore, this study is aimed at 1). reviewing the literature on stress and work engagement; 2). applying the ASSET model of stress to work engagement; 3). hypothesizing the relationships among these variables, and 4). deriving a conceptual framework. Based on the literature review on psychological literature and the application of the ASSET model of stress, the paper proposes a model of the relationship between stress and work engagement through commitment and health. Suggestions for practice and future research are also presented. Keywords— ASSET, Malaysian private academics, stress, work engagement.
Designing Project Stakeholder Management Plan at Coffee Plant Construction Project for Sucessful Initiating Phase in Ciwidey Kusumasari, Tien Fabrianti; Pratami, Devi; Puspitasari, Nurfitri Ayu; Haryono, Imam
International Journal of Innovation in Enterprise System Vol. 1 No. 1 (2017): International Journal of Innovation in Enterprise System
Publisher : School of Industrial and System Engineering, Telkom University

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CV Trianom Agrotektur is a company engaged in coffee industry. Due to high demand and expanded business process the company owner is going to build a new plant in Ciwidey. The current plant cannot cover the whole business process of in processing coffee beans. The extensification towards the plant requires some guidance to lead the successful contruction project. However, building plants in rural area is not a simple thing. There should be some investigation towards stakeholders’ needs/interests or requirements. The project should also face an issue pertaining to management, i.e. how to manage stakeholders who still keep their local tradition. This study is aimed at designing project stakeholder management plan based on PMBOK 5 edition. The study shows that there are 21 stakeholders classified in 4 quadrants. Those stakeholders will be managed based on their power and interest level. Keywords— Stakeholder, Communication, Project, Coffee Plant
Co-Authors Abilene , Christian Afif Maliki, Muhammad Nurul Ahmad Faris Hisyam Maulana Ahmad Sidik Rofiudin Aisyah, Salsabill Nur Alaric Rasendriya Aniko Albi Fitransyah Alvi Syahrina Andrian Saputra Andrieta Shintia Dewi Anggraeni Xena Paradita Anisa, Gia Ari Yanuar Ridwan Asti Amalia Nur Fajrillah Avon Budiyono Bagastio, Shobrun Jamil Derry Destian Devalia Mesha Devi Pratami Didit Adytia Duangchant, Shatchaya Ega Silvana Almunadia Ega Silvana Almunadia Ekky Chandra Wibowo Ekky Novriza Alam Ekky Novrizal Alam Fahrizky, Bimo Agung Faishal Mufied Al Anshary Fakhrurroja, Hanif Fanny Irawan Faqih Hamami Farah Urfani Nugraha Fauzi, Dea Rahman Fauzi, Rokhman Febriyani, Widia Firdaus, Taufiq Maulana Gabriella Apriliana Galuh Wisnu Pambayun Handoko, Mahardika Maulana Al Mahdi Haryono, Imam Hidayati, Ilma Nur Himawan, Naufal Aqil Ida Ayu Gede Anila Sukma Murti Indra Aji Putra Iqbal Santosa Irawan, Fanny Kaewyong, Phuripoj Khairiyah, Izzah Lailatuth Thohiroh, Elvira Lathifah, Syfa Latif, Ummi Khaira Lukmanul Hakim Mahardika Maulana Al Mahdi Handoko Meldi Rendra Muhammad Ivan Fadilah Muhardi Saputra Muharman Lubis Nadzri, Firdaus Hilmi Naufal Aqil Himawan Nia Ambarsari Nopendri Nopendri Nur Ichsan Utama Nurdinintya Athari Supratman Puspitasari, Nurfitri Ayu Putra Fajar Alam Putra, M Ikhsan Pratama R. Wahjoe Witjaksono Rahmat Fauzi Rahmat Mulyana Ranti Dwita Putri Rina Indrayani Rio Aurachman Risma Nur Damayanti Rofiudin, Ahmad Sidik Sari Wulandari Sari, Tika Purnama Seno Adi Putra Setyorini Setyorini Sheikh Khairuddin, Sheikh Muhamad Hizam Silmy Sephia Nurashila Sinung Suakanto Sulaimanda Isra Hasibuan Syahrina, Alvi Syaukanie, Rahman Dilan Syfa Nur Lathifah Tatang Mulyana Taufiq Maulana Firdaus Tieka Trikartika Gustyana Ummi Khaira Latif Widianto Soekarnen Zakky Al Attar