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All Journal Jurnal Manajemen Terapan dan Keuangan MATRIK: JURNAL MANAJEMEN, STRATEGI BISNIS, DAN KEWIRAUSAHAAN Jurnal Ilmu Manajemen (JIM) JAM : Jurnal Aplikasi Manajemen Jurnal Minds: Manajemen Ide dan Inspirasi JPBM (Jurnal Pendidikan Bisnis dan Manajemen) AKRUAL: Jurnal Akuntansi Jurnal SOLMA International Journal of Social Science and Business JMM UNRAM (Jurnal Magister Manajemen Universitas Mataram) Journal of Humanities and Social Studies EKUITAS (Jurnal Ekonomi dan Keuangan) Wahana: Jurnal Ekonomi, Manajemen dan Akuntansi Procuratio : Jurnal Ilmiah Manajemen Darmabakti Cendekia: Journal of Community Service and Engagements Jurnal Leverage, Engagement, Empowerment of Community (LeECOM) International Journal of Economics Development Research (IJEDR) Jurnal Syntax Transformation International Journal Of Science, Technology & Management (IJSTM) International Journal of Educational Administration, Management, and Leadership DEDIKASI PKM Society : Jurnal Pengabdian dan Pemberdayaan Masyarakat JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS (JHSSB) East Asian Journal of Multidisciplinary Research (EAJMR) Jurnal Penelitian Jurnal Kreativitas dan Inovasi (Jurnal Kreanova) CASHFLOW : CURRENT ADVANCED RESEARCH ON SHARIA FINANCE AND ECONOMIC WORLDWIDE Abdi Makarti PEKAT : Jurnal Pengabdian Kepada Masyarakat Nuras : Jurnal Pengabdian Kepada Masyarakat Journal Community Service Consortium Jurnal Manajemen, Bisnis dan Organisasi (JUMBO) JAMAS: Jurnal Abdi Masyarakat Journal of Advances in Accounting, Economics, and Management Maneggio Asian Journal of Management, Entrepreneurship and Social Science Matrik: Jurnal Manajemen, Strategi Bisnis, Dan Kewirausahaan Maneggio
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Strengthening Salesperson Performance through Psychological Contracts: The Mediating Role of Innovative Work Behavior in Indonesia’s Automotive Service Sector Hafni, Layla; Safari, Surya; Chandra, Teddy; Suwitho, Suwitho; Suhermin, Suhermin
International Journal of Social Science and Business Vol. 9 No. 1 (2025): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijssb.v9i1.94777

Abstract

There are inconsistent findings regarding the influence of psychological contracts on innovative work behavior, with some studies showing no significant relationship while others indicate a strong positive effect, revealing a theoretical gap that needs further exploration. This study addresses that gap by examining how fulfilled psychological contracts, through the lens of Social Exchange Theory, stimulate innovative work behavior and enhance salesperson performance in Indonesia’s competitive automotive service sector. This study examines how psychological contracts influence salesperson performance, both directly and indirectly, through the mediating role of Innovative Work Behavior (IWB). Data were collected through a census of 184 salespeople from an automotive service company in Riau, Indonesia, using a structured questionnaire. Analysis was conducted with SmartPLS 4.1. The results show that psychological contracts significantly affect salesperson performance (β = 0.460, p < 0.01) and IWB (β = 0.904, p < 0.001). In turn, IWB significantly improves performance (β = 0.487, p < 0.001) and mediates the relationship between psychological contracts and performance (β = 0.440, p < 0.001). Theoretically, this study extends Social Exchange Theory by clarifying inconsistent findings on psychological contracts and innovative behavior in prior research. Practically, the results highlight the importance of fulfilling psychological contracts to stimulate innovation and strengthen sales performance in emerging market contexts.
PELATIHAN ETIKA BISNIS, MANAJEMEN PEMASARAN DAN PEMBUKUAN SEDERHANA BAGI UMKM DI SWK TAMAN BUNGKUL Suwitho, Suwitho; Dian Palupi, Dian Palupi; Iswara, Ulfah Setia; Setyabudi, Teguh Gunawan
Jurnal Kreativitas dan Inovasi (Jurnal Kreanova) Vol 3 No 1 (2023): Januari
Publisher : Sekolah Tinggi Ilmu Ekonomi Indonesia (STIESIA) Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24034/kreanova.v3i1.5419

Abstract

Kecamatan Wonokromo memiliki banyak sekali potensi ekonomi masyarakat khusunya dibidang kuliner yang harus terus digali untuk mencapai pertumbuhan ekonomi yang optimal. Upaya peningkatan perekomian masyarakat dilakukan dengan fokus pada usaha-usaha ekonomi kreatif yang terus berkembang. Pelaksanaan program pengabdian ini memiliki tujuan adalah untuk memberikan pelatihan serta pendampingan etika bisnis, manajemen pemasaran digital dan pembukuan sederhana untuk mendukung pelaporan keuangan usaha. Objek kegiatan pengabdian adalah para pelaku UMKM yang terdiri dari pengusaha makanan di Sentra Wisata Kuliner Taman Bungkul yang terus berinovasi dalam memasarkan produk baik secara konvensional maupun secara digital. Pemasaran digital melalui e-commerce (gojek, grab, dan shopee). Beberapa tahapan kegiatan implementasi pemasaran yakni survei lokasi Sentra Wisata Kuliner Taman Bungkul di Kecamatan Wonokromo, pelatihan dan pendampingan bagi UMKM di SWK Taman Bungkul Kecamatan Wonokromo, dan monitoring evaluasi atas implementasi manajemen pemasaran guna memperluas cakupan penjualan dan adanya jaminan keberlangsungan usaha di tengah tantangan persaingan dan semakin menggeliatnya perekonomian saat ini.
The Role of Environmentally Committed Operational Efficiency in Mediating the Impact of Good Corporate Governance, Capital Structure, and Firm Size on Corporate Performance Endang Purwaningsih; Budiyanto Budiyanto; Suwitho Suwitho
Maneggio Vol. 2 No. 2 (2025): Maneggio-Apr
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/qzj4jf72

Abstract

This study examines the mediating effect of Environmental-Friendly Operational Efficiency (EOBRL) on the relationship of Good Corporate Governance (GCG), capital structure, company size, and company performance of companies listed on the Indonesia Stock Exchange (IDX) from 2019 to 2023. It employed path analysis using SmartPLS 4.0 software. The results show that GCG directly improves performance because of its impact on EOBRL which encourages sustainable and efficient business operations. The study also shows that capital structure measured by Debt to Equity Ratio (DER) and Debt to Assets Ratio (DAR) improves performance by allowing investments into green technology and operational advancements. In addition, larger firms enhance EOBRL and performance as they are more able to invest in sustainability. EOBRL was found to be the most significant mediator of EOBRL in GCG, capital structure and company size and better performance due to increased environmental regulations in the industry. This research supports the notion that sustainability should drive operational efficiency and competitiveness in the long term. Further research may focus on specific sector’s issues, impacts of changing legislations, and the influence of technology on the development of EOBRL in different sectors
Impact of Tourist Satisfaction Attributes on Behaviour of Sharing Tourism Experiece on Social Media suwitho; Mustika, Hindah; Aulia Pradhani, Fastha
MATRIK: JURNAL MANAJEMEN, STRATEGI BISNIS, DAN KEWIRAUSAHAAN Vol. 17 No. 2 (2023)
Publisher : Faculty of Economics and Business Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/MATRIK:JMBK.2023.v17.i02.p05

Abstract

Tourist satisfaction is an emotion that is felt by visitors when they there are in a place, in this case a tourism place. The satisfaction felt by visitors makes certain behaviours, which in this case share information using social media. This study examines and analyzes the predictors of tourist satisfaction and tourist engagement on the behaviour of sharing tourism experience on social. This study had 115 respondents, using the SEM-PLS analysis technique the results showed that all influence tests were acceptable. Novelty in this study is the existence of tourist engagement that is able to make something unique because both the visitor and the place visited have an emotional engagement
The Role of Innovation as the Key to Successful Muslim Women Entrepreneurs Laily, Nur; Triyonowati, Triyonowati; Suwitho, Suwitho; Ernawati, Dyah Poespita
Jurnal Minds: Manajemen Ide dan Inspirasi Vol 9 No 1 (2022): June
Publisher : Management Department, Universitas Islam Negeri Alauddin Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/minds.v9i1.26200

Abstract

Muslim women can run their businesses to support the family economy and the country's economy. This study aims to determine the effect of Knowledge Sharing and Social Capital on Innovation and Business Performance. The population in this study is Muslim women as owners of SMEs in Indonesia. Three hundred seventeen respondents were selected using specific criteria. The data was obtained by using a questionnaire—data analysis using PLS-SEM. The results showed that Knowledge Sharing and Social Capital affected Innovation and Business Performance. Besides that, innovation can be a mediator of Knowledge Sharing and Social Capital influencing business.
Rencana Aksi Pengembangan Usaha Koperasi Kelurahan Merah Putih Kecamatan Genteng Kota Surabaya Iswara, Ulfah Setia; Palupi, Dian; Suwitho, Suwitho; Setyabudi, Teguh Gunawan; Kurnia, Kurnia
Nuras : Jurnal Pengabdian Kepada Masyarakat Vol. 6 No. 2 (2026): April
Publisher : Lembaga Pendidikan, Penelitian, dan Pengabdian Kamandanu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/nuras.v6i2.1257

Abstract

This community service activity aims to provide training in designing business development action plans for the Merah Putih Village Cooperative (KKMP) in Genteng District, Surabaya City. This community service activity was conducted in five KKMPs in Genteng District: Embong Kaliasin Village, Genteng Village, Kapasari Village, Ketabang Village, and Peneleh Village, by 2025. Genteng District is located in the center of Surabaya City. The community service activity began with problem identification, training and mentoring, as well as monitoring and evaluation. The results indicated that cooperative management still faces obstacles in aspects of membership, business premises utilization, and determining appropriate business types. Through training and mentoring, each KKMP successfully identified local business potential and developed a cooperative work program action plan for the coming year. This activity increased cooperative managers' understanding of regional potential-based business development strategies and encouraged the strengthening of cooperatives' role in community economic empowerment. The business development action plan was implemented by identifying business potential in each KKMP and developing a work program plan for the coming year.