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The Influence of Content Marketing on Patient Loyalty by Mediating Intention to Follow and Brand Trust Luthfi Faishal Fauzi; Yani Nurhadryani; Jono Mintarto Munandar
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 1 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i1.5426

Abstract

During the pandemic, the hospital industry is an industry that must adapt to the digital world. Hospital X is a hospital that is active on social media and has several followers which is quite high, but it turns out that it is not in line with the BOR achievement. This can be caused by many factors such as content marketing, the relationship between the number of followers, brand trust, and brand loyalty. Data were collected from 125 respondents. Data were analyzed using WarpPLS. The results showed that the majority of respondents consisted of young families with middle incomes. Then it was found that content marketing had a significant effect on brand trust and brand loyalty. Based on this, hospitals should focus more on high-quality content that aims to increase patient trust.
EVALUASI INFRASTRUKTUR TEKNOLOGI INFORMASI DENGAN COBIT 5 DAN ITIL V3 Harfebi Fryonanda; Heru Sokoco; Yani Nurhadryani
JUTI: Jurnal Ilmiah Teknologi Informasi Vol 17, No. 1, Januari 2019
Publisher : Department of Informatics, Institut Teknologi Sepuluh Nopember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12962/j24068535.v17i1.a717

Abstract

Teknologi informasi (IT) dapat memperkuat organisasi. Termasuk Institut Pertanian Bogor (IPB) yang merupakan organisasi pendidikan tinggi. IPB telah memiliki sistem informasi yang terdiri dari 36 aplikasi. Infrastruktur yang memadai merupakan salah satu kunci kesuksesan untuk mendapatkan kinerja dan pelayanan TI yang baik. kebutuhan infrastruktur dapat dipenuhi dengan melakukan evaluasi terhadap tatakelola TI. Penelitian ini melakukan evaluasi tatakelola TI dengan mengukur tingkat kematangan tatakelola TI, dengan menggunakan framework COBIT 5 dan tingkat kepuasan pengguna layanan TI, dengan menggunakan serqual model. Tingkat kematangan TI menggunakan 13 proses pada COBIT 5 yaitu: EDM04,APO01, APO07, APO12, APO13, BAI04, BAI06, BAI09, BAI10, DSS01, DSS03, DSS05, dan MEA01. Tingkat kepuasan pengguna dilihat dari 4 dimensi yaitu: tangibles, reliability, responsiveness, dan assurance. Responden yang pada pengukuran kepuasan layanan TI adalah mahasiswa dan dosen sebanyak 100 responden.  Hasil penelitian ini didapatkan tingkat kematangan tatakelola TI 2 proses berada pada level 0, 8 proses berada pada level 1, dan 3 proses berada pada level 2. Tingkat kepuasan pengguna terhadap layanan TI berada dibawah nilai harapan. Hasil tersebut dianalisis dengan matrik SWOT untuk melihat kekuatan, kelemahan, peluang dan ancaman. Kemudian disusun rekomendasi dengan mengacu kepada ITIL V3 2011
ENHANCING USER ENGAGEMENT IN DESA DIGITAL INDONESIA (DDI) KMS THROUGH GAMIFICATION DIGITAL NUDGES Hutauruk, Dzakiyyah Hasbi; Nurhadryani, Yani; Mardiana, Rina
Journal of Mathematics and Scientific Computing With Applications Vol. 6 No. 2 (2025)
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/jmscowa.v6i2.1422

Abstract

This study examined how digital nudges integrated with gamification could improve user engagement in Desa Digital Indonesia (DDI) KMS. Using a user-centered design approach, the research was conducted in two iterative cycles involving user testing and interviews with 5 and 20 participants from rural backgrounds. An iterative process involving two design cycles was conducted, including user analysis, prototype development, and evaluation. The initial evaluation involved five participants and revealed that leaderboard and badge features were generally acceptable but less effective in collaborative contexts. Based on these findings, the design was refined by introducing collaborative elements and small incentives, including achievement titles and promotional rewards. The second evaluation showed improved user acceptance, with all participants preferring the new design, and the incentive-based feature receiving the highest positive rating (90%). The findings indicate that combining competitive, collaborative, and incentive-based nudges leads to more effective and contextually relevant user engagement in rural systems.
A Conceptual Consortium Blockchain Model to Enhance Integrity and Auditability in Indonesia’s Election Result Recapitulation Muhammad Hadi Pranowo; Yani Nurhadryani; Irman Hermadi
ZERO: Jurnal Sains, Matematika dan Terapan Vol 10, No 1 (2026): Zero: Jurnal Sains Matematika dan Terapan
Publisher : UIN Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30829/zero.v10i1.27710

Abstract

Election results recapitulation requires stakeholder participation, data integrity, and auditability. However, electronic systems remain largely centralized and provide limited support for multi-stakeholder involvement, traceable audit trails, and verifiable record integrity. This study formalizes the recapitulation process as a rule-based state-transition model and proposes a consortium Blockchain architecture as a parallel recapitulation channel. Built on Hyperledger Fabric, the network comprises peer nodes representing election officials, supervisors, and witnesses, and is governed by smart contracts with policy-driven endorsement. The model encodes stakeholder roles, cryptographic document binding through IPFS content identifiers and hash verification, and rule-based state validation, with emphasis on arithmetic consistency and plenary time-window constraints. The artifact is evaluated through regulatory compliance mapping and computational testing. The results show that the model enables multiparty verification, preserves auditable transaction history, and maintains verifiable linkage between recapitulation records and supporting documents, while constraining accepted state transitions to defined arithmetic and procedural rules.
Conceptual Design of a Permissioned Blockchain-Based Asset Management System in Higher Education using Hyperledger Fabric Ichwan Subekti; Irman Hermadi; Yani Nurhadryani
Journal of Information System and Informatics Vol 8 No 3 (2026): June
Publisher : Asosiasi Doktor Sistem Informasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63158/journalisi.v8i3.1618

Abstract

Effective asset management is a fundamental pillar of higher education operations and strategic sustainability. However, existing conventional systems are often hampered by systemic challenges, including operational inefficiencies, lack of transparency, and chronic data integrity issues resulting from fragmented information silos. This study proposes a conceptual design for a higher education asset management system utilizing blockchain technology to address these governance weaknesses. Based on a comprehensive literature review and system architecture modeling, this study synthesizes concepts from asset management, blockchain principles, and enterprise platforms without deploying a functional prototype. The proposed conceptual framework is built on a permissioned blockchain platform, specifically Hyperledger Fabric, and adopts a multi-layered system architecture for modularity. To balance data integrity with storage efficiency, the system conceptually applies a hybrid data storage pattern combining on-chain ledger records and off-chain databases. Furthermore, the business logic is modeled into smart contracts (chaincode) to automate and secure all stages of the asset lifecycle, from procurement to disposal. The study proposes a theoretical blueprint designed to provide a single, immutable source of truth and enforce multi-level digital approvals. The impact of this research offers a conceptual architectural blueprint that aims to shift academic asset management from a reactive administrative task to an automated, transparent governance ecosystem, paving the way for future validation tasks including performance, scalability, usability, and organizational feasibility.
Analysis of Service Quality Satisfaction of E-KTP Service at Public Administration and Civil Registration Office of Bogor District Shafira Rizq; Moh Djemdjem Djamaludin; Yani Nurhadryani
Journal of Consumer Sciences Vol. 3 No. 2 (2018): Journal of Consumer Sciences
Publisher : Department of Family and Consumer Sciences, Faculty of Social and Human Ecology, IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jcs.3.2.55-65

Abstract

The purpose of this study was to analyze the satisfaction of service quality in the E-KTP service of the Bogor District Population and Civil Registration Service. The design of this study was a cross-sectional study at Disdukcapil Bogor District. The method used in this study is Servqual, importance performance analysis (IPA), and customer satisfaction index (CSI) with 100 respondents selected using a convenience technique. The result of customer satisfaction index analysis shows that the community has been "quite satisfied" with a value of 61%, and is more inclined towards dissatisfaction. This is in accordance with the results of satisfaction using Servqual analysis (service quality), Disdukcapil's performance has not been able to meet the expectations of the community in almost all indicators, except the indicator "costs to be incurred". The indicator has a positive value, but is still small and close to zero, which is only 0.01. The results of importance performance analysis (IPA) indicate that there is a need to improve the indicators of ease of handling requirements, speed of service processes and facilities and physical condition of service office buildings.
An AI-Assisted Knowledge Management System Prototype for Fisheries Extension Officers: A Usability Evaluation Dani Saepuloh; Irman Hermadi; Yani Nurhadryani
Journal of Information System and Informatics Vol 8 No 4 (2026): August
Publisher : Asosiasi Doktor Sistem Informasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63158/journalisi.v8i4.1817

Abstract

Fisheries extension officers accumulate tacit knowledge that is rarely documented and at risk of loss as senior officers retire, while existing systems lack structured capture and motivation mechanisms. This study develops and evaluates a Knowledge Management System (KMS) prototype integrating AI-guided narrative acquisition, knowledge mapping, and gamification to support tacit-knowledge externalization. Using PHP, MySQL, and Google Gemini 1.5 Flash, spoken field narratives are structured via the STAR framework under human review, visualized through a weighted expertise graph, and reinforced through a Self-Determination-Theory-based motivational mechanism. Ten fisheries extension officers (five senior, five junior) evaluated the prototype through scenario-based testing, the System Usability Scale, and interviews. Functional black-box testing confirmed that all six core scenarios (authentication, voice-based STAR extraction, moderation, knowledge mapping, gamification, and messaging) executed correctly (6/6, 100% pass rate), and the prototype achieved a mean SUS score of 83.5 (excellent), with qualitative findings indicating reduced perceived documentation burden and increased motivation, alongside dialect-recognition and internet-dependency limitations. This integrated prototype architecture demonstrates preliminary perceived effectiveness rather than validated organizational impact, given the small sample and short-term evaluation.
Co-Authors A.Muh.Yakin Amin Aang Gunaidi Agus Buono Buono Ahmad, Hafidlotul Fatimah Ali Djamhuri Anak Agung Gede Sugianthara Anang Kurnia Anestya Ayunda, Winda Arif Imam Suroso Ariq Cahya Wardhana ASEP SAEFUDDIN Astri Fatimah Auzi Asfarian Auzi Asfarian Baba Barus Dani Saepuloh Dean Apriana Ramadhan Dean Apriana Ramadhan Defina Desi Nadalia Desta Wirnas Elfrida Ratnawati Emilia Syafitri Eneng Tita Tosida Erika Nachrowi Erliza Hambali Fajar Delli Wihartiko Faqih Udin dan Jono M. Munandar Meivita Amelia Fatimah, Hilmi Azmi Feriadi Feriadi, Feriadi Firman Ardiansyah Fryonanda, Harfebi Gunaidi, Aang Halimah Tus Sa'diah Hari Agung Adrianto Heru Sokoco Heru Sukoco HUSNUL KHOTIMAH Hutauruk, Dzakiyyah Hasbi I Gusti Ngurah Antaryama Ichwan Subekti Indah Pratiwi Inne Larasati Inne Larasati Intan Purnamasari Irhamni . Irma Rosalina Irman Hermadi Julio Adisantoso Kesuma, I Nyoman Rai Widartha Kirana Nuryunita Kirana Nuryunita Luthfan Almanfaluthi Luthfi Faishal Fauzi Marizsa Herlina Moh Djemdjem Djamaludin, Moh Djemdjem Mohamad Djemdjem Djamaludin Muhammad Hadi Pranowo Muhammad Naufal Farras Mastika Mulus, Rachmat Tauffan Neny Rosmawarni Noorlela Marcheta Nuryantika, Fitria Pudji Muljono Rahardiantoro, Septian Rahma Anisa Rahma, Yunita Ratna Agustina, Ratna Ravie Kurnia Laday Rifai, Nur Azizah Komara Rina Mardiana Riyanto Rizq, Shafira Ryska Putri Madyasari Saputra, Feby Tri Setyadi, Wawan Shafira Rizq Siti Zubaidah Sony Hartono Wijaya Sony Wijaya Sri Wahjuni Subhan Deni Hermawan Sukarna Sukarna Supriyadi Supriyadi Suskamiyadi Suskamiyadi Suskamiyadi Suskamiyadi Susy Katarina Sianturi Susy Katarina Sianturi Taufik Djatna Tiana, Ade Hikma Wahjuni, Sri Wijaya, Sony Winda Anestya Ayunda Wiradani Ramadhan Wulandari Wulandari Yusmar, Addini Yusuf, Sri Malahayati