Article Per Year (5 Year)
p-Index From 2021 - 2026
5.612
P-Index
This Author published in this journals
All Journal Journal of Public Policy and Management Review Gema Publica : Jurnal Manajemen dan Kebijakan Publik
Dewi Rostyaningsih
Departemen Administrasi Publik Fakultas Ilmu Sosial Dan Ilmu Politik Universitas Diponegoro
Arts Humanities Economics, Econometrics & Finance

Published : 113 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 113 Documents
Search

 8   9   10   11   12 
ANALISIS INOVASI PELAYANAN ADMINISTRASI KEPENDUDUKAN DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA BEKASI Aryasatya Nugraha, Krisna; Rostyaningsih, Dewi
Journal of Public Policy and Management Review Vol 1, No 1: Januari 2025
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v1i1.48800

Abstract

Public service innovation is an effort to improve the efficiency, quality, and accessibility of services for the community. Public service innovation is closely related to technological adaptation, particularly through digitalization. The transition from manual to automated public service systems represents progress in creating ideal public services for society. However, public service innovation does not always run smoothly or gain broad acceptance from the public. Problems arise due to the lack of public interest in adapting to and using the latest innovations. The purpose of this study is to analyze and examine innovations in population administration services at the Department of Population and Civil Registration in Bekasi City and to identify the supporting and inhibiting factors affecting these innovations. This study is a descriptive qualitative study, with data collected through observation, interviews, and documentation. The results of the study show that the dimensions of service innovation, such as ease of use, innovation for needs, and innovation for efficiency, have been successfully implemented and optimized. However, the dimensions of relative advantage, compatibility, and use intention are still suboptimal in their implementation, requiring further development and improvement. Supporting and inhibiting factors were also identified in the e-OPen 2.0 innovation. The supporting factors include the willingness to change and the availability of adequate facilities and infrastructure. Meanwhile, the inhibiting factors include administrative pressures and obstacles. These factors highlight the complexity of implementing innovations in public services while emphasizing the need for continuous evaluation and improvement to achieve the desired goals.
ANALISIS PENERAPAN ETIKA PELAYANAN PUBLIK PADA DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA SEMARANG Himawan Shaputra Munandar, Ravi; Rostyaningsih, Dewi
Journal of Public Policy and Management Review Vol 1, No 1: Januari 2025
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v1i1.48801

Abstract

Public service is one of the most important things in the process of organizing a country. Public services are closely related to the system and procedures for service delivery rules. The existence of ethics in the implementation of public services is the value of employee behavior. The application of service ethics is not yet fully optimized. This is because there are still many public service providers who do not comply with public service ethics when providing services. The purpose of this study is to analyze the application of public service ethics by the Semarang City Dispendukcapil and analyze what are the supporting factors and inhibiting factors of the application of public service ethics. The type of research used is descriptive qualitative with data collection methods in the form of interviews, observation, documentation, and literature study. The results showed that the order dimension has been implemented optimally, while the efficiency, productivity, and moral awareness dimensions are still not optimal in its implementation. The supporting factors are organizational factors and service facilities factors, while the inhibiting factors are personnel factors, namely communication conveyed to the public is still confusing, speed in providing services, care that needs to be improved. Thus, it can be concluded that the implementation of public service ethics at Dispendukcapil has not fully run optimally. The existence of problems that are not optimal requires improvement and improvement so that the application of service ethics is more optimal and can have a good impact on public services.
ANALISIS AGILE GOVERNANCE DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA SURAKARTA Almira, Puspa; Rostyaningsih, Dewi
Journal of Public Policy and Management Review Vol 1, No 1: Januari 2025
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v1i1.48738

Abstract

The low use of the Dukcapil Dalam Genggaman application by the people of Surakarta City and the emergence of online service problems related to service flow and application servers are separate problems in governance at the Surakarta City Population and Civil Registration Service. The concept of Agile Governance emerged as a guideline in implementing governance. Agile Governance refers to the concept of governance that is flexible, fast and responsive in facing unexpected changes to meet the demands and needs of an ever-growing society. This research aims to analyze the implementation of Agile Governance and identify supporting and inhibiting factors for Agile Governance in the Dukcapil Dalam Genggaman application. This research uses a qualitative descriptive method with data collection techniques through interviews, observation and documentation. The research results show that the Disdukcapil of Surakarta City has implemented three principles optimally, namely good enough governance, human focused and systematic and adaptive approach. There are two principles that have not been implemented optimally, namely based on quick wins and simple design and continuous refinement. The supporting factors are competent human resources, performance monitoring by leadership, systems created directly by experts and community compliance. The inhibiting factors are the applicable legal basis, communication and the government's lack of awareness of the importance of application performance assessment. The recommendation given is to hold regular evaluation meetings to improve poor communication patterns and establish application Key Performance Indicators as work guidelines to create optimal application performance.
Co-Authors , Hesti Lestari Achmad Syaifudin Ansori Ade Putri Febriandini, Ade Putri Adela Putri L. Tobing Aditya David Bagus Setyawan Afina Putri Saffanah Almira, Puspa Aloysius Rengga Alvina Ayu Wardani Amalia Wijayanti Amartha Ashfiana Nadhifa Amelia, Arini Rizky Amni Zarkasyi Rahman, Amni Zarkasyi Andri Setiawan Anggi Samuel Anggraini, Dina Eka Anindya Rachmania Annas Dwi Rahayu Aprilia Azizah Ari Subowo Arini, Nur Fitria Aryasatya Nugraha, Krisna Atika Putri Rahayu Aufarol Marom Aufarul Marom Aufarul Marom Bagus Danar Andito Bagus Noor Handika Bayu Aji Prakoso Bramanda Raihan Revario Brigitta Sekar Febrianti Cahyo Adhi Widodo Chasanah, Lailatul Ciciek Fitriana Damarjati Prabowo Dewi Ratna Siti Mukaromah Dhiya Alhaq Surya Renaldhy Dian Ayuningtyas Dina Nurwira Endarsari Diyah Novitasari Dyah Hariani Dyah Kusumawardhani, Dyah Dyah Lituhayu Elia Noor Muflikhah Erina Try Anindya ERVANI SETIAWAN, GABRIELLA Fadoli, M. Irsyad Fastyaningsih, Aridyah Fathurrohman Fathurrohman Fauzi, Achmad Nur Faza Salsabila Zannuba Rahmah Fernanda Charisma Wardani, Fernanda Charisma Fernando Ghana Dearvigo Galih Wardana Gelora Kasih, Johnsen Hezron Gusrini Yulistia Hardi Warsono Hartuti Purnaweni Henny Rachmawati Herbasuki Nurcahyanto Hesti Annisa Hesti Lestari Hesti Lestari Himawan Shaputra Munandar, Ravi I Kadek Yoga Dana Waskita Putra Ida Hayu Dwimawanti Illiya Arina Riska Ines Delaney Natasha Irfan Rachmat Irzan Maulana Setyawan Isna Safariyanto Izhar Aduardo Raisid, Izhar Aduardo Jeff Gracendrei, Giosia Jilita Cahya Putri Johanita Ardhiasri Kiki Meidiana Rosita Kismartini Kismartini Landjar Kurniawan Laras Hapsari Listanti Listanti Luther Aprinando Pentury Maesaroh Maesaroh Maesaroh Maesaroh Margaretha Suryaningsih Margaretha Suryaningsih Mega Hayuning Puspa Dewi Mohamad Ardhi Fareza Muhammad Arif Febrian Muhammad Iqbal Sudrajat Muhammad Isnaeni Setiawan Mustikasari, Nadia Ayu Nada Salsabila, Kamilia Nawangsari, Hasna Ulayya Neysadella Adilina Nina Widowati Nopitasari, Dian Nur Assyifa Nurhanifah, Alisa Octavian Chrisnugroho, Jericho Oryza Lathifatul Ulya Prajawan Galih Prasetya Aji, Prajawan Galih Prasetya Priambodo, Albertus Kevin Puji Astutik R Slamet Santoso Radha Irjayani, Radha Resa Septia Nugroho Retna Hanani Retno Kristanti Retno Sunu Astuti Reza Agung Santosa, Reza Agung Rian Guntoro Adi Rido Maris Purba Rizky Fajar Wibowo Rosiana Faradisa, Rosiana Saraswati, Maria Tika Sefryan Ardi Saputra Sehsa Cantika Sekar Mutiara Mashita Sindy Fitria Utami, Sindy Fitria Siska Hidayati Sri Suwitri Stephani Nora Tahalea, Stephani Nora Sundarso Sundarso Susi Sulandari Susi Sulandari Suwandi Suwandi Tampubolon, John L Tasya Monica, Bella Teguh Rahmat Saleh, Teguh Rahmat Thomas Agung Bayu Wicaksono, Thomas Agung Bayu Titik Djumiarti Vika Restu Dian Saputri Wahsyati, Anis Wahyu Maulana Ramadhan Wardah Meliana Sihab Widiyanti, Anindita Windra Hariyani Wisnu Pradipta, Wisnu Yeremia Toni Marpaung Yustisia Prajna Paramita Zaenal Hidayat Zaenal Hidayat Zainal Hidayat