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All Journal Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah Journal of Economic, Bussines and Accounting (COSTING) Jurdimas (Jurnal Pengabdian Kepada Masyarakat) Royal JURNAL LENTERA BISNIS Management Studies and Entrepreneurship Journal (MSEJ) Community Development Journal: Jurnal Pengabdian Masyarakat Nusantara Science and Technology Proceedings ProBisnis : Jurnal Manajemen NUSANTARA: Jurnal Pengabdian Kepada Masyarakat Al-Ijtima: Jurnal Pengabdian Kepada Masyarakat Jurnal Pengabdian Masyarakat Nusantara Literasi: Jurnal Pengabdian Masyarakat dan Inovasi Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia Perigel: Jurnal Penyuluhan Masyarakat Indonesia Jurnal Nirta: Studi Inovasi IIJSE International Journal of Theory and Application in Elementary and Secondary School Education (IJTAESE) Jurnal Ekonomi, Manajemen, Akuntansi Joong-Ki PESHUM
Virginia Mandasari
Faculty Of Economics And Business, Universitas Pembangunan Nasional “Veteran” Jawa Timur, Surabaya 60294, Indonesia
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Medicine & Pharmacology Public Health Social Sciences Other

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Understanding Transactive Memory Systems (TMS) in Tourism Information Sharing Virginia Mandasari; Nurkholish Majid
Nusantara Science and Technology Proceedings 7st International Seminar of Research Month 2022
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/nstp.2023.3362

Abstract

This study aims to investigate the phenomenon of sharing information in social media groups. This research also investigates the role that communication plays in the dissemination of information within groups and the formation of self-relevant values. The methodology was quantitative, and the sampling method was purposive. Using a survey to collect information from 807 students at SMAN 18 Bandung. In the analysis data section, the proposed model was evaluated utilizing Structural Equation Modeling (SEM). The model proposed was evaluated using AMOS 21. The model's fit indices demonstrate good fit. There are five accepted hypotheses in this study. It was discovered that 1) formal and 2) informal communications have a positive impact on transactive memory systems, 3) transactive memory systems have a positive impact on self-relevant value, and 4) transactive memory systems are an effective mediator between formal and informal communication and self-relevant value. The study suggests some strategic implications as well.
Layout Optimization of AMAN Osing’s Marketing Media and Promotion Dominikus Aditya Fitriyanto; Virginia Mandasari; Fairuz Mutia
Nusantara Science and Technology Proceedings 7st International Seminar of Research Month 2022
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/nstp.2023.3371

Abstract

An initiative to preserve the Osing cultural practices led to the creation of the Alliance of Indigenous Peoples of the Archipelago (AMAN) Osing. Due to unfavorable circumstances, AMAN Osing experiences revenue instability and must come up with creative solutions to continue performing normal tasks like their traditional school called ‘Pesinauan Isuk’. After observing AMAN Osing's efforts for some time, it has become clear that (1) marketing is still not at its best; (2) there are few ways to promote to the vast community; and (3) there is little room for movement because of Covid-19 and scarce resources. Given the issues AMAN Osing is experiencing, assistance is required to fix these issues. Following a discussion, it was determined which issues needed to be fixed right away. The proper use of public space and recognizing the best promotion tools are the top problems that need to be solved. The product of this mentorship activity is publishing in mass media, which creates modules for all socializing participants to better comprehend the existence of published journals about this activity, design ideas for suitable public locations, and the best promotional channels to use.
Analisis Efektifitas Penerapan Digital Marketing untuk Membangun Citra Merek dari Mulyosari Group Jasmine Sabrina Islamy; Virginia Mandasari
Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah Vol 9 No 5 (2024)
Publisher : Universitas Muhammadiyah Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/jms.v9i5.24965

Abstract

Research on digital marketing is important in doing business in the era of society 5.0. In this study, research was conducted on the analysis of the effectiveness of various kinds of digital marketing that are widely applied by online shop business people who help maximize sales while providing brand image to customers. This research aims to find out which type of digital marketing is the most effective for providing brand image to customers at Mulyosari Group. The research method used is a qualitative approach with data collection conducted through interviews, surveys and observations. The results of the research and testing can show that the most effective digital component used to build a brand image at Mulyosari Group is marketing with social media video content which must maximize the creation of content in the form of videos. Some of the components that are improved are the consistent use of brand identity to the use of call to action in each video The video content created by Mulyosari Group must be able to display and create a brand image for customers and audiences in order to increase sales of each product.
Pemanfaatan Digital Marketing Sebagai Sarana Pemasaran UMKM Taso Ndeso Di Kelurahan Sukorejo Kota Blitar Annisa Aprilia Husnul Khotimah; Danurwenda Permana Erlushandy; Virginia Mandasari
Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia Vol. 2 No. 3 (2023): September : Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia
Publisher : Sekolah Tinggi Ilmu Administrasi Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jppmi.v2i3.446

Abstract

Digital marketing is a marketing activity or promotion of goods or brands using digital media or the internet to quickly attract consumers or potential customers. The method used in this study is a qualitative method. This research focuses on Taso Ndeso MSMEs located in RT 4 RW 12 Sukorejo Village, Blitar City. This is because the Taso Ndeso MSMEs themselves still have not utilized and have not used marketing through digital marketing to promote their products. Digital marketing utilization has becoming the important key of MSMEs “Taso Ndeso” in Sukorejo Village, Blitar City in attempt of increasing their market. By using digital platform like social media and website, MSMEs could reach better market outside their region. By showing their unique and nice products. MSMEs “Taso Ndeso” could attract potential consumer attention and increase their visibility. One of their digital marketing benefit for MSMEs “Taso Ndeso” are their capability for live interaction with customer. By using comment, direct message, and online survey, MSMEs could get precious feedback and understanding what their customer preference and also what their customer needed. By this knowledge MSMEs could fix and increase their products like what their customer needed, make them more competitive in market. Beside of that, digital marketing also have an important role to build great products for MSMEs “Taso Ndeso”. By using interesting visual content and story telling that can build emotions whos watching. MSMEs could convey their value and their unique products to audiens. By differentiate themself from competitor and build strong relationship with their customer. MSMEs “Taso Ndeso” can make their strong identity and their customer trust with their products in long term.
Analisis Efektifitas Pencatatan Status PKWT di Dinas Terhadap Kinerja Karyawan Di Kota Surabaya Dewangga Jana Prasetya; Virginia Mandasari
EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi Vol. 4 No. 2: Januari 2025
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/ekoma.v4i2.7226

Abstract

Penelitian ini menganalisis efektivitas pencatatan Perjanjian Kerja Waktu Tertentu (PKWT) di Dinas Tenaga Kerja Kota Surabaya dan pengaruhnya terhadap kinerja karyawan. PKWT merupakan bentuk hubungan kerja yang memerlukan kepastian hukum melalui pencatatan resmi guna melindungi hak-hak pekerja. Meskipun sistem pencatatan digital telah diterapkan sejak 2020, tingkat kepatuhan perusahaan masih rendah, yaitu sekitar 50%. Penelitian ini menggunakan metode kualitatif dengan analisis deskriptif untuk menggali dinamika implementasi pencatatan PKWT, kendala yang dihadapi, serta dampaknya terhadap rasa aman, motivasi, dan loyalitas karyawan.Hasil penelitian menunjukkan bahwa pencatatan PKWT yang efektif dapat meningkatkan kepercayaan, produktivitas, dan loyalitas karyawan, yang pada akhirnya mendukung hubungan kerja yang harmonis dan produktif. Namun, tantangan seperti ketidakjelasan regulasi, lemahnya pengawasan, dan prosedur administrasi yang rumit menghambat implementasi pencatatan yang optimal. Penelitian ini merekomendasikan penguatan regulasi dengan pemberian sanksi tegas, penyederhanaan prosedur pencatatan melalui sistem digital yang ramah pengguna, serta edukasi kepada perusahaan dan pekerja mengenai pentingnya pencatatan PKWT. Dengan langkah-langkah tersebut, diharapkan tercipta ekosistem ketenagakerjaan yang lebih adil dan berorientasi pada kesejahteraan pekerja.
Transformasi Ruang Kafe D’lagoon Menjadi Arena Edukasi Anak Melalui Kolaborasi Dengan Kid Do Kid Damayanti, Devina Maulidya; Virginia Mandasari
Joong-Ki : Jurnal Pengabdian Masyarakat Vol. 4 No. 2: Februari 2025
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/joongki.v4i2.7375

Abstract

Kafe D’lagoon berinovasi dengan melakukan transformasi ruang kafe menjadi ruang multifungsi melalui kolaborasi dengan penyelenggara kelas bermain anak sebagai respon terhadap kurangnya ruang publik dan kafe yang mendukung kegiatan di luar ruangan di daerah sekitar. Penelitian ini bertujuan untuk mengeksplorasi dampak kolaborasi terhadap peserta kelas bermain, penyelenggara kelas bermain, dan Kafe D’lagoon. Metode yang digunakan adalah pendekatan kualitatif melalui wawancara dengan pengelola kafe, penyelenggara kelas bermain, dan pengunjung kafe. Hasil penelitian menunjukkan adanya dampak signifikan yang dirasakan oleh Kafe D’lagoon berupa peningkatan citra merk positif, jumlah pengunjung, serta pendapatan kafe. Adanya kolaborasi ini juga membuka peluang bagi Kafe D’lagoon untuk menjadi sasaran para komunitas lokal dalam memilih lokasi untuk pengadaan berbagai kegiatan positif.
Pengaruh Store Atmosphere, Persepsi Harga, Serta Kualitas Layanan Terhadap Kepuasan Konsumen Fore Coffee Di Kota Surabaya Dwi Zhaafira Pratiwi; Ugy Soebiantoro; Virginia Mandasari
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 6 No. 4 (2025): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v6i4.8063

Abstract

Tujuan penelitian ini adalah untuk mengetahui pengaruh Store Atmosphere, Persepsi Harga, serta Kualitas layanan terhadap Kepuasan Konsumen Fore Coffee di kota Surabaya. Metode penelitian ini menggunakan penelitian kuantitatif, dimana variabel dependennya adalah kepuasan konsumen dan variabel independennya adalah store atmosphere, persepsi harga, dan kualitas layanan. Populasi dalam penelitian ini adalah konsumen yang pernah berkunjung dan melakukan pembelian di Fore Coffee Surabaya minimal 3 bulan terakhir. Jumlah sampel yang diambil sebanyak 112 responden. Pengambilan sampel menggunakan metode non-probability sampling dengan teknik purposive sampling. Teknik analisis penelitian ini menggunakan metode partial least squares (PLS). Hasil analisis penelitian ini adalah: 1) Store Atmosphere berpengaruh positif dan signifikan terhadap kepuasan konsumen Fore Cofffee di kota Surabaya, 2) Persepsi Harga berpengaruh positif dan signifikan terhadap kepuasan konsumen Fore Cofffee di kota Surabaya, 3) Kualitas layanan berpengaruh positif dan signifikan terhadap kepuasan konsumen Fore Cofffee di kota Surabaya.
PENGARUH KUALITAS PELAYANAN, WORD OF MOUTH TERHADAP KEPUTUSAN PENGGUNAAN JASA NBTRANS TOUR AND TRAVEL Alfi Rizka; Ugy Soebiantoro; Virginia Mandasari
JURNAL LENTERA BISNIS Vol. 14 No. 2 (2025): JURNAL LENTERA BISNIS, MEI 2025
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v14i2.1462

Abstract

This study aims to analyze the extent to which Service Quality and Word of Mouth influence consumer decisions in using NBTrans Tour and Travel services in the Sidoarjo area. This research uses a quantitative approach. The sample selection was carried out through purposive sampling technique, with a population consisting of the Sidoarjo community and a total of 110 respondents. Data were collected through field observations, interviews, distributing questionnaires, and literature studies. Data analysis was carried out using the Structural Equation Modeling (SEM) method on a component basis through the Partial Least Square (PLS) approach. The results of the analysis show that Service Quality has a positive and significant effect on decisions in using services, as well as Word of Mouth which also has a positive and significant effect on consumer decisions on the selection of NBTrans Tour and Travel services.
Analisis Efektifitas Penerapan Digital Marketing untuk Membangun Citra Merek dari Mulyosari Group Jasmine Sabrina Islamy; Virginia Mandasari
Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah Vol 9 No 5 (2024)
Publisher : Universitas Muhammadiyah Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/jms.v9i5.24965

Abstract

Research on digital marketing is important in doing business in the era of society 5.0. In this study, research was conducted on the analysis of the effectiveness of various kinds of digital marketing that are widely applied by online shop business people who help maximize sales while providing brand image to customers. This research aims to find out which type of digital marketing is the most effective for providing brand image to customers at Mulyosari Group. The research method used is a qualitative approach with data collection conducted through interviews, surveys and observations. The results of the research and testing can show that the most effective digital component used to build a brand image at Mulyosari Group is marketing with social media video content which must maximize the creation of content in the form of videos. Some of the components that are improved are the consistent use of brand identity to the use of call to action in each video The video content created by Mulyosari Group must be able to display and create a brand image for customers and audiences in order to increase sales of each product.
Strategi Campaign Kolaborasi KOL di TikTok untuk Brand Awareness dan Penjualan CV Avero Indonesia Nafida, Yusri; Virginia Mandasari
PESHUM : Jurnal Pendidikan, Sosial dan Humaniora Vol. 4 No. 2: Februari 2025
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/peshum.v4i2.7500

Abstract

Perubahan dari pemasaran konvensional menuju pemasaran digital telah mendorong bisnis untuk memanfaatkan platform media sosial guna menjangkau audiens yang lebih luas. Penelitian ini bertujuan menganalisis strategi campaign kolaborasi dengan Key Opinion Leaders (KOL) di TikTok oleh CV Avero Indonesia untuk meningkatkan kesadaran merek dan penjualan selama November 2024. Pendekatan deskriptif kualitatif digunakan dengan metode pengumpulan data melalui observasi, wawancara dengan tim kreatif, dan analisis data campaign. Hasil penelitian menunjukkan bahwa kolaborasi dengan KOL berhasil meningkatkan keterlibatan audiens secara signifikan, dengan total keterlibatan mencapai 225.758 view dalam satu minggu, melampaui target Key Performance Indicators (KPI). Peningkatan penjualan terjadi terutama pada hari konten viral, meskipun stabilitas penjualan setelah campaign tetap menjadi tantangan. Terdapat beberapa kendala yang ditemukan saat campaign berlangsung seperti revisi konten, keterlambatan timeline, dan pelanggaran hak cipta yang memengaruhi efektivitas kampanye. Solusi yang disarankan mencakup penyusunan brief yang lebih detail, seleksi KOL yang lebih ketat, timeline realistis, dan persiapan KOL cadangan. Kesimpulannya, meskipun strategi kampanye berhasil meningkatkan kesadaran merek dan keterlibatan audiens, diperlukan langkah strategis tambahan untuk mempertahankan momentum penjualan dan mengoptimalkan konversi.
Co-Authors Adelya Putri Mahardhika Adia Hilar Hilabi Adji Setya Wardana Alfi Aulia Majid Alfi Rizka Alfiandi Imam Mawardi Anindya Benita Fawwaz Hidayat Anisa Fitria Utami Annisa Aprilia Husnul Khotimah Arif Noer Vikri Ayundha Evanthi Ayundha Evanthi Ayundha Evanthy Cherryl Tasya Puspita Sari Daisy Marthina Rosyanti Daisy Marthina Rosyanti Damayanti, Devina Maulidya Danurwenda Permana Erlushandy Della Ayu Minarni Devinta Nur Arumsari Dewangga Jana Prasetya Dewangga Jana Prasetya Dian Novia Listiarini Diky Arif Widodo Divva Grizelda Meisari Dominikus Aditya Fitriyanto Dwi Zhaafira Pratiwi Dyna Arofatul Baiyinah Eka Selfi Nur Jayanti Eka Sulistya Anggraeni Eni Indarwati Fairuz Mutia Fani Khoirotunnisa Fauzatul Laily Nisa Fiorentina Amanda Argawandani Firdaus Rezando Rohman Harmunisa, Yusvika Ratri Hery Pudjoprastiono Hery Pudjoprastyono Holisatul Amalia Ilham Naufal Indi Arimawasti Insania Machmuda Jasmine Sabrina Islamy Jessica Maylaffazyza Larasati, Farah Allysha Masrifatul Roidha Mentari Clara Dewanti Mentari Clara Dewanti Meylaffena Fernanda Moch. Nur Samsudin Muhadjir Anwar Muhammad David Khalik Nafida, Yusri Nanda Wahyu Indah Kirana Nanik Hariyana Nurjanti Takarini Nurkholish Majid Putri Ariska Rahmawati Regina Deti Rina Andriani Ripka Suliandari Rizky Dwi Setiawan Romadhona, Mahimma Shelly Muharrafa Hendine Sugeng Purwanto Susi Hardjati Susi Hardjati Tedy Dwi Yuliansya Thalita Alsa Dilla Putri Tsaqif Fadhlilhaq Ugy Soebiantoro Wiwik Handayani Zidane Fernanda Kusuma