Claim Missing Document
Check
Articles

Found 29 Documents
Search

Public Service Quality in Watumalang District Office of Wonosobo Regency With Servqual Method Azizah, Aqillah Rifqi; Susanti, Anis
Jurnal Kebijakan Publik Vol 16, No 3 (2025)
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/jkp.v16i3.8810

Abstract

This research focuses on the implementation of service quality at the Watumalang District Office of Wonosobo Regency using the SERVQUAL method where this method will measure service quality from five dimensions, namely Tangibles, Responsiveness, Reability, Assurance, and Emphaty. This research uses a descriptive qualitative approach with data collection through interviews and observations. The data obtained was then analyzed using the Miles and Huberman method to find out how the implementation of service quality with the help of NVIVO software. The results showed that in the Tangibles dimension it is necessary to improve facilities and infrastructure to support the implementation of services, in the responsiveness dimension it has been carried out well the officer has implemented responsiveness and a good attitude when providing services, in the reliability dimension it has also been implemented well the officer has reliability when providing services as well as the assurance dimension has also been implemented well the officer has been able to provide reliable service guarantees to the community while in the Empathy dimension it is necessary to improve facilities for pregnant women and people with disabilities.
Digital Transformation Through SI DESA: Improving the Quality of Public Services and the Welfare of Local Business Actors in Candirejo Tourism Village Budiantoro, Risanda A.; Susanti, Anis; Putra, Febrianur I.F.S.; Himmatina, Dina N.; Kholifah, Miftakhul JN; Cahyani, Indah A.; Zahra, Mauren A.; Latifah, Faela R.; Ali, Luthfi G.
International Journal of Community Service Learning Vol. 9 No. 2 (2025): May
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijcsl.v9i2.85693

Abstract

Candirejo Tourism Village has significant tourism and cultural potential. However, the main challenge faced is the lack of an integrated information system. This study aims to develop a Village Information System (SI Desa) to improve the quality of public services and the efficiency of economic actors' businesses and encourage sustainable welfare. This study uses a qualitative descriptive research type. Data were collected through observation, interview, and survey methods to 15 business actors and cooperative administrators in Candirejo Village who were involved in the training and mentoring program for the use of SI Desa. Data analysis was carried out using a descriptive approach. The results of the study showed that the implementation of SI Desa significantly increased public access to public services and business welfare, as evidenced by the increase in the service access index from 57.14% (quite good) to 80.02% (very good). This program supports the achievement of several Village SDGs, such as poverty eradication (SDGs 1), inclusive economic growth (SDGs 8), and strong institutions (SDGs 16). It is hoped that the development of this Village SI will create an inclusive village digital ecosystem, strengthen community participation, and increase the competitiveness of micro-businesses in Candirejo Tourism Village.
Reconstruction of Pesantren Education, Analyzing Independent Curriculum in Transforming Islamic Education in Indonesia Zainuddin, Zainuddin; Aidah, Aidah; Mustafiyanti, Mustafiyanti; Susanti, Anis
Al-Munawwarah : Jurnal Pendidikan Islam Vol. 17 No. 1 (2025): Maret
Publisher : Pusat Penelitian dan Pengabdian kepada Masyarakat Sekolah Tinggi Agama Islam Nahdlatul Wathan Samawa Sumbawa Besar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35964/munawwarah.v17i1.387

Abstract

This study aims to analyze the reconstruction of the pesantren education system in implementing the Merdeka Curriculum as part of the transformation of Islamic education in Indonesia. Pesantren as the oldest Islamic educational institution has a strong tradition of learning the yellowclassical books through classical methods such as sorogan and bandongan. However, the dynamics of changes in the national education system require pesantren to adapt to the Merdeka Curriculum which emphasizes strengthening 21st century competencies, learning flexibility, and learner-oriented. This research uses the library research method by analyzing various relevant literature, scientific journals, books, and official documents. The results showed that the reconstruction process of the pesantren education system in adopting the Merdeka Curriculum was carried out selectively and contextually without eliminating the identity and characteristics of the pesantren. The pesantren adjusts the curriculum, learning methods, and evaluation system by integrating Islamic values and modern digital-based competencies and strengthening 21st century literacy. The role of kyai as a cultural broker is a key factor in maintaining the balance between maintaining tradition and opening space for educational innovation. However, pesantren face challenges such as limited human resources, infrastructure, and tensions between the autonomy of the pesantren curriculum and national curriculum standards. For this reason, strategies are needed to strengthen institutional capacity, improve teacher competence, and develop hybrid learning models that combine traditional and modern methods. This study concludes that the reconstruction of the pesantren education system in the Merdeka Curriculum is a strategic step to strengthen the role of pesantren as Islamic educational institutions that are adaptive, innovative, and remain rooted in Islamic values in facing the challenges of globalization and digitalization of education
Analisis Implementasi Kurikulum Merdeka pada Jurusan MPLB di SMK Widya Praja Ungaran Hidayat, Akhmad Firdaus Nuril; Susanti, Anis
Jurnal Studi Guru dan Pembelajaran Vol. 8 No. 3 (2025): September - Desember 2025
Publisher : Universitas Cokroaminoto Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30605/jsgp.8.3.2025.6952

Abstract

Dunia pendidikan selalu mengalami dampak dari terjadinya perubahan kurikulum setiap tahunnya yang dimana dunia pendidikan harus mengganti kurikulum mereka disekolah dan menyesuaikannya dalam proses pembelajaran didalam kelas. Penelitian ini bertujuan untuk menganalisis implementasi asesmen dalam Kurikulum Merdeka pada jurusan Manajemen Perkantoran dan Layanan Bisnis (MPLB) di SMK Widya Praja Ungaran. Penelitian ini menggunakan pendekatan deskriptif kualitatif dengan menerapkan kerangka fungsi manajerial dari George R. Terry, yaitu perencanaan, pengorganisasian, pelaksanaan, dan pengawasan. Teknik pengumpulan data dilakukan melalui wawancara, observasi, dan dokumentasi, serta dianalisis dengan menggunakan model interaktif Miles dan Huberman. Hasil penelitian menunjukkan bahwa fungsi perencanaan dan pengorganisasian telah dilaksanakan secara kolaboratif melalui pelatihan guru dan pembagian peran yang jelas. Fungsi pelaksanaan berjalan efektif melalui asesmen berbasis proyek dan pemanfaatan platform digital seperti Exambro. Namun demikian, fungsi pengawasan masih terbatas karena belum adanya indikator mutu asesmen yang distandarkan. Untuk menilai implementasi keempat fungsi manajerial, disusun tabel skoring manual berdasarkan indikator yang diidentifikasi dari data lapangan. Hasil penelitian menunjukkan bahwa praktik asesmen sudah selaras dengan prinsip Kurikulum Merdeka, meskipun diperlukan penguatan pada aspek pengawasan dan evaluasi reflektif. Penelitian ini memberikan kontribusi secara teoretis dan praktis terhadap pengembangan manajemen asesmen dalam pendidikan vokasi.
Peningkatan Kompetensi Profesional Guru Melalui Pelatihan Media Pembelajaran Komik Berbasis Aplikasi Canva Susanti, Anis; Ahmad Saeroji; Dian Fithra Permana; Nina Oktarina
Jurnal Pengabdian Masyarakat (JUDIMAS) Vol. 2 No. 1 (2024)
Publisher : Pusat Penelitian dan Pengabdian Masyarakat STIKes Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54832/judimas.v2i1.189

Abstract

Guru merupakan pekerjaan profesional yang berkaitan erat dengan penguasaan kompetensi dan keahlian. Salah satu kompetensi guru adalah kompetensi profesional. Guru dalam melaksanakan tugas mengajar secara profesional harus menguasai materi yang diajarkan, memiliki keahlian mengaitkan materi pada aspek yang relevan, menguasai isu terkini berkaitan dengan materi yang diajarkan dan menguasai kompetensi secara menyeluruh sebagai guru baik secara teori maupun praktik. Guru sekolah dasar, memiliki peran penting terhadap pendidikan dasar peserta didik. Salah satu upaya untuk meningkatkan kompetensi profesional guru sekolah dasar adalah dengan mengikuti pelatihan. Adapun pelatihan yang dapat diikuti yaitu pelatihan pembuatan media pembelajaran inovatif. Oleh karena itu, pengabdian ini bertujuan untuk memberikan pelatihan pembuatan media pembelajaran komik berbasis aplikasi Canva kepada guru-guru di SD Negeri 1 Panunggalan sebagai sekolah penggerak. Komik merupakan salah satu media yang dapat digunakan dalam membuat variasi pembelajaran. Aplikasi Canva saat ini sudah menjadi aplikasi desain grafis dasar yang umum dipakai oleh semua orang dari berbagai profesi atau pekerjaan. Canva dapat digunakan guru untuk membuat media pembelajaran komik yang menarik dengan desain yang variatif
SI Desa (Sistem Informasi Desa): Inisiasi Sistem Informasi dan Pengelolaan Data Ekonomi Desa yang Terintegrasi oleh Pemerintah Provinsi Jawa Timur Budiantoro, Risanda Alirastra; Wisnu Aji, Mario Rosario; Prayogi, Joni; Susanti, Anis
Jurnal Bina Praja Vol 15 No 2 (2023)
Publisher : Research and Development Agency Ministry of Home Affairs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21787/jbp.15.2023.233-247

Abstract

Implementing regional autonomy gives local governments the authority to provide freedom in regulating and managing their area. Rural development is an essential part of supporting the success of regional development. However, problems were found in the information system and management of village economic data, which resulted in slow village government work processes in collecting information system data and the difficulty for the community to obtain information about the village economy. This study aims to analyze the East Java Provincial Government in initiating the SI Desa Service as a form of providing information system services and computer-based village data management and an integrated website that is easy to access for users. This qualitative research uses an analytical tool as a business model canvas with secondary data because it can develop SI Desa Services through its nine components. The research results by the Provincial Government of East Java through the Community and Village Empowerment Office, which collaborated through a memorandum of understanding with other stakeholders involved in initiating an ideal information system for village economic data management in the SI Desa Service. This integrated service will become a village economic information system and data management that is transparent, accountable, and right on target and can be monitored for its usefulness. The village government can provide excellent service so that all villages integrated with this service can become more resilient and self-sufficient.
Utilization Of Mindmeister For The Creation Of Learning Objective Pathways In The Implementation Of The Merdeka Curriculum Kuswantoro, Agung; Kharismaputra, Aulia Prima; Rahim, Laila; Susanti, Anis
Indonesian Journal of Devotion and Empowerment Vol. 6 No. 1 (2024): June
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/gvkx5r43

Abstract

Merdeka curriculum has been implemented in schools for a few years, but there are still some obstacles to its implementation. Teachers find it difficult to design learning tools, starting from reducing learning outcomes to learning objectives and the flow of learning objectives. One of the solutions is the use of concept maps, which are assisted by the MindMeister application. The goal is for teachers to implement it into a flow of learning objectives. The method of implementing this service is in the form of training teachers with a practical approach. The result of this service is that teachers better understand how to create effective and visually interactive concept maps of learning objectives to plan, organize, and understand learning objectives. This helps teachers and students in carrying out the learning process in a more structured and focused manner. The use of information technology-based applications is very helpful for teachers in learning activities. Teachers must always adapt to any changes and improve their competence with consistent and continuous training, especially related to the use of information technology in learning.
Innovation and Adaptation of Islamic Religious Education in Madrasahs in the Context of Society 5.0 Era Zainuddin, Zainuddin; Abidin, Zaenal; Susanti, Anis; Muttaqin, Muhammad
Formosa Journal of Sustainable Research Vol. 3 No. 10 (2024): October 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjsr.v3i10.11999

Abstract

The Society 5.0 era presents challenges and opportunities for Islamic religious education in madrasas. This study aims to analyze the innovations and adaptations needed to face this era. Using a qualitative method with a Library Research approach and content analysis, this study examines various related literature sources. The results show that the main challenges include limited technological infrastructure and lack of human resource readiness. Many madrasahs still rely on traditional methods and show resistance to change. In conclusion, a comprehensive strategy is needed, including infrastructure improvement, teacher digital competency development, curriculum update, and mindset change. Recommendations include technology training programs, collaboration with the technology sector, and education policy reforms to support digital transformation in madrasahs
Strengthening the Competitiveness of BUMDes Sumber Kamulyan through Digital-Based Management and Marketing Strategies Susanti, Anis; Budiantoro, Risanda A.; Putra, Febrianur I.F.S.; Nafisa, Binta Zulfa; Nurhikmah, Abdullah Arif; Pinasti, Enggarningtyas Retno; Az Zahra, Nadia Faiza
Unram Journal of Community Service Vol. 6 No. 4 (2025): December: In Progress
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i4.1181

Abstract

Village-Owned Enterprises (BUMDes) have the potential to strengthen local economic competitiveness but often face challenges in governance and digital marketing. This community service program aimed to enhance the capacity of BUMDes Sumber Kamulyan in Wunut Village through the implementation of SIBUMDes Wunut, a website-based information system designed as an appropriate digital tool. The activities were carried out in five stages: initial governance and marketing management, intensive training for 30 participants consisting of village officials, BUMDes managers, women’s groups, and youth organizations, technology implementation, mentoring and evaluation, and sustainability planning. Evaluation using the Total Criteria of Response method indicated an average score of 86.75 percent, categorized as very good. The results showed improvements in management, including digital standard operating procedures and transparent financial recording, and in marketing, particularly through social media content development and tourism branding of Umbul Pelem. Sustainability is supported by the formation of an internal digital management team and partnerships with local stakeholders. In conclusion, SIBUMDes Wunut as a website-based system effectively improves governance, strengthens digital marketing strategies, and enhances the competitiveness of rural enterprises.