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All Journal JPMS (Jurnal Pendidikan Matematika dan Sains) JURNAL SISTEM INFORMASI BISNIS ELKHA : Jurnal Teknik Elektro Indiktika : Jurnal Inovasi Pendidikan Matematika Jurnal ULTIMA InfoSys AXIOM : Jurnal Pendidikan dan Matematika Jurnal Cendekia : Jurnal Pendidikan Matematika Prima: Jurnal Pendidikan Matematika JOURNAL OF SCIENCE AND SOCIAL RESEARCH Jurnal EDUCATIO: Jurnal Pendidikan Indonesia M A T H L I N E : Jurnal Matematika dan Pendidikan Matematika Instructional Development Journal Journal of Information Systems and Informatics Best Journal (Biology Education, Sains and Technology) JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) Jurnal Responsif : Riset Sains dan Informatika Syntax: Journal of Software Engineering, Computer Science and Information Technology Djtechno: Jurnal Teknologi Informasi Jurnal Teknologi Sistem Informasi dan Sistem Komputer TGD Jurnal Sistem Informasi Bisnis (JUNSIBI) Hello World Journal of General Education and Humanities Indonesian Journal of Informatic Research and Software Engineering Abdi Cendekia: Jurnal Pengabdian Masyarakat Journal of Fibers and Polymer Composites DEVICE : JOURNAL OF INFORMATION SYSTEM, COMPUTER SCIENCE AND INFORMATION TECHNOLOGY Sublim: Jurnal Pendidikan Communication and Information Journal OMEGA: Jurnal Keilmuan Pendidikan Matematika Al-Aqlu : Jurnal Matematika, Teknik dan Sains ROUTERS: Jurnal Sistem dan Teknologi Informasi Scientica: Jurnal Ilmiah Sains dan Teknologi Kohesi: Jurnal Sains dan Teknologi Argopuro: Jurnal Multidisiplin Ilmu Bahasa Cendikia Pendidikan Analysis : Journal of Education Jurnal Edukatif Jurnal Komprehenshif Eduslamic: Jurnal Pendidikan Islam dan Keagamaan Jurnal Sains, Teknologi dan Komputer Unnes Journal of Mathematics Education Adidaya : Jurnal Aplikasi Pendidikan dan Sosial Budaya RECOMS JURNAL PENELITIAN DAN PENGABDIAN Argopuro : Jurnal Multidisiplin Ilmu Bahasa
Yahfizham Yahfizham
Fakultas Tarbiyah dan Ilmu Keguruan UIN Sumatera Utara
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Journal : JOURNAL OF SCIENCE AND SOCIAL RESEARCH

 1 
PERANCANGAN SISTEM INFORMASI MANAJEMEN PADA PERCETAKAN INTI GRAFIKA BERBASIS WEB MENGGUNAKAN METODE CRM Rahayu, Anita Dwi; Yahfizham, Yahfizham; Sinaga, Imam Adlin
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol 7, No 3 (2024): August 2024
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v7i3.2169

Abstract

Abstract: Printing is an industry that produces writing and images on paper or other printed media using printing machines. Inti Grafika Printing is a company that produces various types of printing products. Inti Grafika Printing has difficulty in providing detailed information to customers regarding the number of items and the price of goods, because customers must come to the printing shop first to ask the staff for details of the goods. The limitation of media for placing orders is one of the delay factors, because customers have to come to the printing shop and require costs. The process of recording transaction data in printing cannot be recorded properly so that staff have difficulty recapitulating transaction data. The purpose of this CRM system is to facilitate the delivery of information to customers. By implementing a CRM system, it is hoped that it can help deliver information and services more easily and quickly. Keywords: management information system, printing, customer relationship management (CRM) Abstrak: Percetakan adalah sebuah industri yang memproduksi tulisan dan gambar   pada kertas atau media cetak lainnya dengan menggunakan mesin cetak. Percetakan Inti Grafika adalah perusahaan yang memproduksi berbagai macam jenis hasil percetakan. Percetakan Inti Grafika mengalami kesulitan dalam memberikan informasi secara detail kepada pelanggan mengenai jumlah barang dan harga barang, karena pelanggan harus datang ke percetakan terlebih dahulu untuk menanyakan rincian barang kepada staf. Keterbatasan media untuk melakukan pemesanan menjadi salah satu faktor keterlambatan, dikarenakan pelanggan harus datang ke percetakan dan membutuhkan biaya. Proses pencatatan data transaksi pada percetakan tidak dapat terekap dengan baik sehingga staf kesulitan untuk merekap ulang data transaksi. Tujuan dibuatnya sistem CRM ini adalah untuk memudahkan pengiriman informasi kepada pelanggan. Dengan menerapkan sistem CRM diharapkan dapat membantu menyampaikan informasi dan pelayanan dapat lebih mudah dan cepat. Kata kunci: sistem informasi manajemen, percetakan, customer relationship management (CRM)
Co-Authors Abdul Malik Abrianisyah, Deli Kartika Adam Haris Adawiah, Rabiatun Ahmad, Selamat Triono Alfitriyani, Nuri Ali Ikhwan Andini, Novita Rizky anggy, Anggy Permata Aninda Muliani Annisa Luthfiyah Annisa, Raudatun Aprilia, Jihan aryadinata, dio Asyiqin, Nora Aulia, Diva Azsari, Awan Barus, Shila Kartika Damanik, Nissa Zahra Silmy Daulay, Intan Sari Daulay, Seri Mahannum Deby, Yosi Sinta Dwikalsum, Dwikalsum Fitrah, Windi Aninda Fitriani Fitriani Galasca, Syafhira Ananda Ghifari, Muhammad Al Harahap, Carles Haramain, Sultan Haritsyah, Al Hafiz Hasan, Maulana Hasibuan, Eka Khairani Heri Santoso Hermaliya, Dinda Inom Nasution Khaizuran, T. Radiyah Krismadinata Krismadinata, Krismadinata Kusuma, Puja Larasati Rince Pratitia Ritonga Lbs, Ghufron Makmun Lirinzha, Shifa Dwi Lubis, Zaidah Nur Salamah Maharani, Annisa Manjuntak, Miftah Hayati Meutiah Khairani Harahap Minangsih, Maya Muhammad Dedi Irawan Muhammad Tarmizi Nabilah, Putri Khairunnisa Nadhirah, Ulfi Nasution, Rukiah Ningrum, Anggi Faradhiba Puspa Nisa, Khairrun Nugraha, Irvan Satya Nurhaliza Lubis, Siti Oktavia, Rapita Wiza Panggabean, Hasbullah Praja, Andika Putra, Anjas Baik Putri Husnul Khotimah Harahap Putri Rahmadani, Putri Putri, Amira Anindya Radiansyah Radiansyah Rahayu, Anita Dwi Rahma, Anisa Sri rahmah, adelia sakinah Refi, Novtra Richsan, Abdullah Afdhol Safitri, Annisa Nur Safriyanti, Safriyanti Sanjaya, Bima Sari Br Pa, Atika Sastika, Weni Selvia, Dina Siahaan, Melva Aliyah Royani Sibarani, Fathiya Hasyifah Silalahi, Adi Gunawan Simatupang, Ridho Maulana Sinaga, Imam Adlin Sinulingga, Annizar Siregar, Regita Yori Siregar, Ridho Albar Siregar, Sulthon Zulkarnain Siregar, Tanti Jumaisyaroh Siregar, Ummi Kalsum Sitakar, Tutur Arbaim Sukardi Sukardi Syahfitri, Hafizah Syarifudin, Zaini T. Radiyah Khaizuran Tambak, Siddik Tanjung, Dariana Thahir, Muhammad Taufiq Unung Verawardina, Unung Utama, Arya Dwi Wati, Kholila Wulandari, Thania Yanti, Fitri Rahma Yasri, Bayhaqi Yusnizar Yusnizar Yustina, Ajeng Fani Zahidah, RA. Ghina