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Abadi, Ferryal
Universitas Esa Unggul
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The Effect of Service Quality and Trust on Purchase Intention in E-Commerce Louis, Hendrik; Abadi, Ferryal; Ruswanti, Endang
ProBisnis : Jurnal Manajemen Vol. 14 No. 6 (2023): December: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62398/probis.v14i6.347

Abstract

This study aims to explore the influence of service quality and trust on purchasing intentions in e-commerce in Indonesia, where in the era of digitalization, there are many different options provided by various kinds of e-commerce with different qualities. E-commerce needs to know how much customer purchase intention focuses on service quality and increasing customer trust by paying attention to reputation, quality of information, product delivery, and transaction security. The population in this study had shopped at one of the e-commerce sites (Tokopedia, Shopee, Bukalapak, Lazada) at least the last 6 months. In this study, 228 respondents who had shopped at Indonesian e-commerce were collected and were analyzed with the purposive sampling method using an online questionnaire. This research is a quantitative research with the Structural Equation Model (SEM) method of Lisrel 88. The results of this study show that the variables of information quality and transaction security do not affect trust, yet reputation variables and product delivery affect trust. Trust variables and service quality have positive effects on the purchase intention variable. These findings have managerial implications for maintaining customer trust and improving service quality to improve customer purchase intentions.
Smart leader di era revolusi industri 4.0 Wahyudi, Triyono Arief; Abadi, Ferryal; Iskandar, Donant Alananto
BERDAYA: Jurnal Pendidikan dan Pengabdian Kepada Masyarakat Vol 6 No 1 (2024)
Publisher : LPMP Imperium

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36407/berdaya.v6i1.970

Abstract

Significant transformations have taken place with regards to the way products are produced thanks to manufacturing digitization. This transition is so convincing that it is called Industry 4.0 to represent the fourth revolution that has taken place in manufacturing. From the first industrial revolution (mechanization through hydro and steam power) to mass production and assembly lines using electricity in the second revolution, the fourth industrial revolution will take what started in the third with the adoption of computers and automation and enhance it with intelligent and autonomous systems driven by data and machine learning. The research aims to address leadership styles that are influenced by rapid technological developments by changing traditional leadership styles to digital leadership. A smart leader has the ability to inspire his employees to innovate and defend ideas. An acumen in implementing smart leadership benchmarks demonstrates a fast, cross-hierarchical, cooperative, and team-oriented approach that integrates innovation frequently.
The Effect Of Online Retailers And Perceived Risk On Repurchase Intention Mediated By Trust Rasum, Alya Presilia; Abadi, Ferryal
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 5 (2024): JIMKES Edisi September 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v12i5.2476

Abstract

This study focuses on online retail consumers who actively make purchases through the leading e-commerce platform, namely Shopee. This study emphasizes more on consumer experience and psychological factors that influence their purchasing decisions. The purpose of this study is to investigate online retailers, perceived risk, and trust on online retail consumers' repurchase intention, by mediating the role of trust. This study aims to provide a better understanding of the factors that influence consumer repurchase intention in the context of e-commerce, so that it can provide valuable input for business practices in improving their marketing strategies and brand management. The sampling technique used is non-probability sampling that has and uses the online retail shopee. In this study, data was collected from 125 respondents who met the criteria. The results of the analysis show that online retailers on trust and trust on repurchase intention have a significant influence. The implications of this finding are that increasing repurchase intention through planned and consistent branding efforts can be the key to increasing consumer trust and preference.
FranchiseGlobal.com: Digital Media Strategy in the Development of Franchise Industry and Business Opportunities in Indonesia Ningsih, Susilowati; Hamdi, Edi; Indradewa, Rhian; Abadi, Ferryal
Journal La Bisecoman Vol. 5 No. 5 (2024): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v5i5.1682

Abstract

The franchise and business opportunity industry in Indonesia has experienced significant growth, particularly with the emergence of digital media platforms that facilitate connections between franchisors and prospective franchisees. FranchiseGlobal.com stands as a key online media platform playing a pivotal role in this industry. This study aims to analyze the digital media strategies employed by FranchiseGlobal.com in advancing the franchise and business opportunity sector in Indonesia. The research adopts a descriptive analysis with a case study approach, focusing on FranchiseGlobal.com's business model, digital marketing strategies, and its role in supporting franchise expansion. The findings reveal that FranchiseGlobal.com has effectively utilized digital media to enhance franchise visibility through services such as advertising, content distribution, and online business matching. The study concludes that an effective digital strategy can significantly contribute to the growth of the franchise industry in Indonesia, particularly by leveraging online platforms that reach a broad and targeted audience.
THE EFFECT OF WORK SYSTEMS, ORGANIZATIONAL BEHAVIOR, PSYCHOLOGICAL WELL-BEING, AND ORGANIZATIONAL COMMITMENT, ON JOB SATISFACTION Dewi, Truli Susatyo; Abadi, Ferryal
JURNAL MANAJEMEN MAKER STIE SULTAN AGUNG Vol 9 No 2 (2023): Volume 9 Nomor 2 Tahun 2023
Publisher : Sekolah Tinggi Ilmu Ekonomi Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37403/mjm.v9i2.604

Abstract

State Civil Apparatus (ASN) must have high performance. High-Performance Work Systems (HPWS) can increase employee and organizational productivity. In this study, we examine how HPWS relates to Organizational Citizenship Behavior (OCB), how psychological well-being (PWB) influences job satisfaction, and examine how PWB, organizational commitment, and job satisfaction function as mediators of HPWS-OCB interaction with the ASN population in 42 DKI Jakarta Provincial Government Organizations (OPD). Sampling was taken by purposive sampling, with ASN requirements with a minimum working period of 1 year. The survey was conducted in June 2023 to obtain data from 185 respondents who received 33 questions via Whatsapp. The data were evaluated using the Structural Equation Model Partial Least Square (SEM-PLS). HPWS has a significant positive effect on PWB and organizational commitment. HPWS does not affect OCB. The positive HPWS-OCB relationship can be fully moderated by PWB. PWB has a significant positive effect on organizational commitment and will increase OCB. HPWS does not affect job satisfaction. HPWS through PWB mediation and organizational commitment has a significant effect on job satisfaction. Organizational commitment does not mediate the HPWS-OCB relationship. Job satisfaction does not affect OCB. Government organizations should implement HPWS in ASN management so that ASN feels PWB and in the end voluntarily carry out OCB, which leads to improving the quality of excellent service and organizational performance
Pengetahuan Peningkatan Pemilihan Human Risources (HR)Untuk Wirausaha Niroh, Muniroh; Abadi, Ferryal; Sugiharto, Amo
Smart Dedication: Jurnal Pengabdian Masyarakat Vol. 1 No. 2 (2024): Smart Dedication: Jurnal Pengabdian Masyarakat
Publisher : SMART SCIENTI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70427/smartdedication.v1i2.84

Abstract

Manajemen sumber daya manusia adalah sebagai landasan dalam menyelaraskan tenaga kerja dengan berbagai fungsi,tujuan dan manfaat yang diberikan dalam mencapai tujuan bisnis, hal ini terkait perekrutan,pembinaan, serta bagaimana mempertahankan talenta yang sesuai dan tepat memenuhi harapan pelanggan dan wirausaha tentunya, dengan melibatkan pengembangan budaya bisnis yang selaras dengan karyawan,mendorong dan menyatukan didalam mengarahkan memberikan motivasi dan inovasi secara keseluruhan.hal tersebut sangat berperan penting dalam memandu perilaku mengarahkan bisnis mencapai tujuan yang maksimal, serta bertindak sebagai pemimpin dalam mengerakan usahanya.Metode pelaksanaan program pengabdian masyarakat dilakukan dengan memberikan pendalam materi bagi mahasiswa yang mempunyai usaha  dan lingkungan masyarat sekitar kampus yang  menjalankan usaha, serta memperkenalkan secara langsung seseorang yang sudah berhasil dalam usahanya memberikan materi bagaimana cara mencari HR yang baik untuk menunjang berbagai bisnis dijalankan saat ini, pelaksanaan kegiatan pengabdian dengan memberikan pencerahan mengenai pemilihan HR dilaksanakan pada jum’at 21 Juni 2024 bertempat di Aula Kemala dan selanjunya diberikan pembekalan secara spesifikasi bagi mahasiswa dan masyarakat sekitar kamus yang telah mempunyai usaha dilaksanakan pada tanggal 11 Juli 2024 diruang incubator dalam kegiatan tersebut kami para dosen menyampaikan materi yang sesuai dengan tema yang diberikan agar mahasiswa dan masyarakat sekitar kampus  mampu bersaing dalam menjalankan roda bisnis yang akan dijalankan untuk saat ini dan selanjutnya.
Impact of Time Pressure Mediation on Perceived Value and Purchase Intention Septian, Yudha Alvin; Abadi, Ferryal
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 8, No 3 (2024): Journal of Humanities and Social Studies
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v8i3.11396

Abstract

This study examines the influence of Time Pressure on sales, focusing on its complex interaction with Perceived Value and Purchase Intention, moderated by Brand Image and Product Involvement. Previous research often analyzes these variables independently, leaving a gap in understanding their combined effects. This study bridges that gap by investigating how Time Pressure mediates the relationship between Perceived Value and Purchase Intention, considering the moderating roles of Brand Image and Product Involvement. Using a quantitative approach, data were collected via an online survey of respondents aged 21-55 years with online shopping experience. The Structural Equation Model (SEM) method was applied using SMARTPLS 4 software. Results indicate that Time Pressure significantly influences consumers’ purchasing decisions by increasing the urgency to choose specific products, enhancing Purchase Intention. Brand Image, Perceived Value, Product Involvement, and Time Pressure together explain variations in Purchase Intention. The findings confirm a significant and positive relationship between Perceived Value and Purchase Intention. Additionally, Time Pressure mediates this relationship by creating a sense of urgency, accelerating purchase decisions but potentially increasing regret. These insights highlight the critical role of Time Pressure in shaping consumer behavior in online shopping contexts
The Effect of Credit Risk and Bank Size on Bank Profitability in Indonesia Before and During the Covid-19 Pandemic Wajahid, Muhamad; Abadi, Ferryal
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 7 No 3 (2024): Sharia Economics
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v7i3.5957

Abstract

Competency is a person's characteristic that can directly impact a person's performance in carrying out work or tasks on the basis of skills, knowledge and attitudes that show the employee's professionalism so that they have a competitive advantage in a particular job, with skilled behavior, competitive work and a good attitude. This research aims to further explore the influence of competency and work discipline on employee performance through motivation of company employees operating in the forward manufacturing sector located in jakarta. In this research, 137 respondents were obtained who were employees of companies operating in the forward manufacturing sector by distributing online questionnaires. Respondents for this research were selected using a purposive sampling method. This research is quantitative research using the Structural Equation Model (SEM) method, while data analysis and processing uses SMART-PLS software. The research results show that competency has an influence on work motivation, work discipline has a positive influence on motivation, motivation has a positive influence on employee performance, competency has no influence on employee performance and work discipline has an influence on employee performance. The managerial implication of the research for organizations is to contribute to improving employee performance by providing motivation and applying discipline in order to improve their ability to work.
Risk Management Planning in E-Commerce Companies PT. SIMPEL OM UNGGULAN "SIMPEL OM” Mega Ekania; Edi Hamdi; Rhian Indradewa; Ferryal Abadi
Syntax Idea 1939-1956
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/syntax-idea.v5i11.2661

Abstract

Risk Management in Simple OM is the process of identifying, measuring, and analyzing risks that can affect the performance, security, and trustworthiness of an eCommerce business. This risk can come from internal or external factors, such as networks, buyers, sellers, payments, shipping, law and others. Risk management aims to reduce the negative impact of risks and increase the chances of eCommerce business success
ANALYSIS OF STRATEGIC PLANNING AND MARKETING STRATEGY TOWARDS THE DEVELOPMENT OF ECO GREEN CITY IN PT. ADVANCED INDONESIAN ENERGY Wisnu Dermawan, Sigit; Soleha, Yani; Egi Tiarawati, Arini; Hamdi, Edi; Yanuar Rahmat Shah, Tantri; Abadi, Ferryal
Jurnal Ilmiah Jendela Pendidikan Vol 11 No 1 (2021): Jendela Pendidikan
Publisher : Fakultas Keguruan dan Ilmu Pendidikan - Universitas Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Marketing plays an important role in the strategic planning process. Marketing management provides the greatest functional contribution in the strategic planning process to obtain the desired results based on the prevailing conditions and structures by using the best resources and company advantages to achieve its goals. This study aims to analyze the marketing strategy towards the development of an eco green city at PT. Advanced Indonesian Energy. This type of research uses descriptive research with a qualitative approach. Sources of data used are primary data and secondary data. Data collection techniques using interviews and documentation. The information obtained from the data collection was analyzed in three ways, namely reduction, data presentation, conclusion drawing and verification. The results of the study are based on the QSPM strategy from PT Energi Indonesia Maju which will focus on building closeness with the PLTU to conduct waste co-firing, so the main objective of marketing is to ensure coordination and operational approval of the PLTU Indramayu and the local government of Tasikmalaya in the short term. Prior to full operation, the main objective of marketing is to ensure long-term cooperation with PLTU Indramayu. With a long-term cooperation with PLTU, the company can also ensure its sustainability.
Co-Authors Abdul Haeba Ramli, Abdul Haeba Amatullah, Nida Anwar, Johannes Arietra, Intan Pertiwi Noor Arini Egi Tiarawati Arman, Siti Rafika Asianto, Andriyanti Ayu Anggia, Bunga Ayu Putri Aprileani Bakar, Lintang Abu Bakir, Bakir Bonar Bastari, Ega Cahyanti, Ichtiar Melia Cahyono Cahyono Christa, Ade Dewani, Anggi Cahyaningrum Dewi, Truli Susatyo Didin Hikmah Perkasa Dimas Angga Negoro Dimas Negoro Donant Alananto Iskandar, Donant Alananto E. Sofyan, Rufyan Edi Hamdi Edi Hamdi Edi Hamdi Edi Hidayat Ega Bonar Bastari Egi Tiarawati, Arini Ekania, Mega Endang Ruswanti Eri Astuti, Ni Made Eriene Iranie Nizarlie Ernawati, Nurjeny Fauzi Dermawan Tutupoho Gabriel Saulina Batubara Gidion Bernad Lubis Gidion Bernad Lubis Gita Nurpratiwi Hendy Tannady Hermawan, Lisa Bella Herwin Herwin Herwin Herwin, Herwin Hindarti, Efa Ika Yuli Fatmawati Indah Erlinda Ade Kisworo Indradewa , Rhian Indradewa, Rhian Iqbal Septyansyah Isworo, Joko Junaidi Amrin, Muhammad Kurniawan, Djoko Kustiawan, Unggul LIA AMALIA Louis, Hendrik Lubis, Rima Octaviani Manu, Bheryl Mega Ekania Meilisa Alvita Meria, Lista Muhammad Dhafi Iskandar Naibaho, Santy Berliana Ndruru, Hermawan Susanto Negoro, Dimas Negoro, Dimas Angga Ningsih, Susilowati Niroh, Muniroh Panjaitan, Ria Saulina Pratana, Amelinda Rahmat Syah, Tantry Yanuar Rahmat, Didi Rany, Yenny Rasum, Alya Presilia Rhian Indradewa Rina Anindita Rogaya, St Rojuaniah Rojuaniah Rufyan E. Sofyan Septian, Irvan Rizki Septian, Yudha Alvin Sigit Wisnu Dermawan Silvia Ardian Siti Nurjanah Siti Nurjanah Soleha, Yani Sugiharto, Amo Sukmayadi Institut Teknologi dan Bisnis Kalbil Susbiyantoro, Susbiyantoro Syabilla, Artana Diva Syah, Tantry Yanuar Rahmat Tantri Yanuar Rahmat Syah Tasya Yultavera Tyas Purbasari Utami, Rahayu Tri Wahyudi, Triyono Arief Wajahid, Muhamad Wandik, Kandius Widuri Tyas Utami Wini Nursolihat Wisnu Dermawan, Sigit Yani Soleha Yanuar Rahmat Shah, Tantri Yanuar Rahmat Syah, Tantri Yarsono, Hendi Yoeliastuti Yunico Tampubolon, Ronaldo