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All Journal Journal of Management and Business Review Journal of Industrial Engineering & Management Research (JIEMAR) INTERNATIONAL JOURNAL OF SOCIAL, POLICY AND LAW (IJOSPL) International Journal of Social and Management Studies (IJOSMAS) eCo-Fin Universal Journal of Science and Technology Niswantara
Temmy Setiawan, Temmy
Universitas Pramita Indonesia
Religion Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mechanical Engineering Social Sciences Other

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The Influence of Employee Professionalism and Service Quality on Player (Golfer) Satisfaction at Imperial Golf Club Lippo Village Karawaci Sinaga, Noptika Lesrini Br; Hia, Era Era; Setiawan, Temmy
IJOSPOL - International Journal of Social, Policy and Law Vol. 7 No. 3 (2026): June 2026
Publisher : IJOSPOL - International Journal of Social, Policy and Law

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.8888/ijospol.v7i3.281

Abstract

Amidst the intense competition in the golf industry in Tangerang, this study highlights the importance of service quality and employee professionalism in creating customer satisfaction and loyalty as a source of company profits.The Concept of Professionalism (Martin Jr. in Kurniawan, 2020) Reliability in carrying out tasks with good quality and simple procedures. Measured through four dimensions: Equality, Equity, Loyalty, and Accountability. Service Quality Concept (Parasuraman & Berry in Ratminto & Atik, 2018) - A dynamic condition that meets or exceeds customer expectations. Measured through 5 dimensions: Tangible (physical evidence), Reliability, Responsiveness, Assurance, and Empathy. Customer Satisfaction (Kotler & Keller, 2016) - The comparison of product/service performance with expectations. Measured through 5 indicators: Loyalty, Repurchase, Recommendation, Willingness to pay more, and Feedback.This research uses a descriptive quantitative case study method which is carried out by comparing the opinions of respondents who were recorded by distributing questionnaires to 93 respondents consisting of golf players. The analysis method uses SPSS version 25 for windows.The results of the study found: (1) A 49.4% partial or individual influence of Employee Professionalism to Player Satisfaction at Imperial Golf Club Lippo Karawaci. 47.5% influence of Service Quality to Player (Golfer) Satisfaction at Imperial Golf Club Lippo Village Karawaci. 61.7% influence of Employee Professionalism and Service Quality simultaneously or together to Player (Golfer) Satisfaction at Imperial Golf Club Lippo Village Karawaci.
The Influence of Leadership and Organizational Culture on Employee Performance at PT. Pangan Mitra Bahtera Adintya, Salsabila; Hia, Era Era; Setiawan, Temmy
IJOSPOL - International Journal of Social, Policy and Law Vol. 7 No. 3 (2026): June 2026
Publisher : IJOSPOL - International Journal of Social, Policy and Law

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.8888/ijospol.v7i3.290

Abstract

This study aims to analyze the influence of leadership and organizational culture on employee performance at PT. Pangan Mitra Bahtera. This study uses a quantitative approach with a population of 35 people and a final sample of 32 respondents. Data analysis was conducted using validity tests, reliability tests, normality tests (Kolmogorov-Smirnov), and multiple linear regression analysis using SPSS V.25 software. The results of this study indicate that, partially, Leadership (X1) has a positive and significant effect on employee performance of 35.5% (t-calculated 3.883 > t-table 1.699). Organizational culture also has a positive and significant effect of 70.1% (t-calculated 8.651 > t-table 1.699). Simultaneously, leadership and organizational culture have a significant effect on employee performance with an F-calculated value of 86.858 > F-table 4.18 and a significance level of 0.000 < 0.05. The coefficient of determination value of 87.56% indicates a very strong contribution from both variables to employee performance at the company. It is concluded that strengthening leadership styles and fostering a conducive organizational culture are crucial for improving employee performance and productivity.
ASIS IDOL sebagai Model Pengabdian kepada Masyarakat dalam Penguatan Karakter, Kepemimpinan, dan Kepedulian Sosial Peserta Didik Novitasari, Dewiana; Setiawan, Temmy; Asbari, Masduki; Nurhayati, Wakhida; Putra, Firdaus
Niswantara: Jurnal Pengabdian Kepada Masyarakat Vol 3 No 1 (2026): Niswantara: Jurnal Pengabdian Kepada Masyarakat
Publisher : Yayasan Aya Sophia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70508/9y878n19

Abstract

This community service program aims to implement the role of lecturers in supporting educational institutions through the ASIS IDOL (Aya Sophia Islamic School Inspiration and Development of Leadership) selection program. The program serves as a platform for character building, leadership development, literacy, environmental awareness, anti-bullying, and local cultural preservation among elementary and secondary students. Using a participatory-educational approach, the activities involved thematic selection, student presentations, reflective dialogue, and rubric-based character assessment. The results indicate increased student awareness of personal responsibility, exemplary leadership, and internalization of Islamic and social values in daily life. ASIS IDOL proves to be an effective collaborative PKM model between lecturers, schools, and the community in strengthening character education ecosystems.
The Influence of Compensation Allowances and Work Motivation on Employee Performance at PT KGS Monica, Shania; Sudinta, Heru; Setiawan, Temmy
IJOSPOL - International Journal of Social, Policy and Law Vol. 7 No. 3 (2026): June 2026
Publisher : IJOSPOL - International Journal of Social, Policy and Law

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.8888/ijospol.v7i3.293

Abstract

The Compensation of benefits and Motivation of works on Employee Performance in the PT KGS. This study employed a quantitative descriptive method, which describes variables as they are, supported by numerical data derived from actual conditions. The population in this study was all employees at PT KGS. The sample size was 90 respondents. The sampling technique used was simple random sampling. The Slovin formula was used to determine a representative sample size in quantitative research. Data collection techniques included observation, questionnaires, and documentation. Data analysis employed multiple linear regression analysis using SPSS 26. Data validity was verified through a partial t-test and a simultaneous F-test.The results of this study indicate that (1) partially, the Compensation of benefits significantly influences the performance of at PT KGS, which is indicated by the calculated t value > t table ((13,510>1,985) and a significance value of 0.000 is smaller than the significance value of 0.05. This Ha is accepted and H0 is rejected. (2) Partially, Motivation of works significantly influences the performance of employees in the Preparation section at PT KGS, which is indicated by the calculated t value > t table (9,696>1.985) and a significance value of 0.000 is smaller than the significance value of 0.05. Thus Ha is accepted and H0 is rejected. (3) Simultaneously, the work environment and compensation significantly influence the performance of employees in the PT KGS, which is indicated by F count > F table (127,604>3.09) with a significance level of 0.000. Thus Ha is accepted and H0 is rejected. Based on the research results, it can be concluded that work environment and compensation Compensation of benefits and Motivation of works variables, both partially and simultaneously, have a significant influence on the performance of employees in the PT KGS.
The Influence of Occupational Health and Safety (K3) and the Work Environment on Employee Productivity at PT. KGS Apriliana, Hana; Sudinta, Heru; Setiawan, Temmy
IJOSPOL - International Journal of Social, Policy and Law Vol. 7 No. 3 (2026): June 2026
Publisher : IJOSPOL - International Journal of Social, Policy and Law

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.8888/ijospol.v7i3.294

Abstract

This study aims to analyze the influence of Occupational Health and Safety (OHS) and the work environment on employee productivity at PT KGS. Employee productivity is an important factor in supporting the achievement of company goals, which is influenced by safe, healthy, and comfortable working conditions. The research method used is a quantitative method with a survey approach. Data were collected through distributing questionnaires to PT KGS employees and analyzed using multiple linear regression analysis. The results of the study indicate that Occupational Health and Safety (OHS) has a positive and significant effect on employee productivity. In addition, the work environment also has a positive and significant effect on employee productivity. Simultaneously, both OHS and the work environment have a significant effect on employee productivity at PT KGS. Thus, the implementation of a good OHS program and the creation of a conducive work environment can increase employee productivity. This research is expected to be a consideration for company management in improving employee performance and welfare.
The Influence of Job Stress and Work Motivation on Employee Performance at PT. KGS Aulia, Nisa; Sudinta, Heru; Setiawan, Temmy
IJOSPOL - International Journal of Social, Policy and Law Vol. 7 No. 3 (2026): June 2026
Publisher : IJOSPOL - International Journal of Social, Policy and Law

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.8888/ijospol.v7i3.295

Abstract

This study examines the importance of employee performance as a key factor in corporate success, particularly in manufacturing companies. At PT KGS, high workloads, declining attendance discipline, lack of work motivation, and production results that repeatedly fall short of targets were observed. These conditions have the potential to cause work stress and reduce employee performance. Therefore, this study aims to determine the effect of work stress and work motivation on employee performance at PT KGS, both partially and simultaneously.This study used a quantitative approach with an associative approach and a survey method. The population was all 43 PT KGS employees, with a sample of 30 respondents determined using the Slovin formula with a 10% margin of error. Data were obtained through a closed-ended questionnaire based on a Likert scale (1–5) measuring work stress (X1), work motivation (X2), and employee performance (Y). Data processing was performed using SPSS version 30 through validity tests, reliability tests, classical assumption tests, multiple linear regression analysis, t-tests (partial), F-tests (simultaneous), and coefficients of determination.The research results indicate that work stress and work motivation play a role in employee performance. Partially, work stress impacts employee performance because high work pressure can reduce concentration, cause physical and emotional fatigue, and impact productivity. Meanwhile, work motivation also influences performance because high work drive can increase enthusiasm, responsibility, and effectiveness at work. Simultaneously, work stress and work motivation jointly influence employee performance at PT KGS. Therefore, the company needs to pay attention to managing work stress and increasing employee motivation to maintain optimal performance and achieve production targets.
The Influence of Teacher Leadership and Classroom Management Skills on the Learning Behavior of Grade VI Students at Serdang State Elementary School Nurhadijah, Lidia; Hia, Era Era; Setiawan, Temmy
IJOSPOL - International Journal of Social, Policy and Law Vol. 7 No. 3 (2026): June 2026
Publisher : IJOSPOL - International Journal of Social, Policy and Law

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.8888/ijospol.v7i3.296

Abstract

This study aims to determine the effect of teacher leadership and classroom management skills on the learning behavior of sixth-grade students at Serdang Wetan Public Elementary School, both partially and simultaneously. This study used a quantitative approach with a survey method. The population in this study was all sixth-grade students at Serdang Wetan Public Elementary School, totaling 30 students, who were also used as research samples using a non-probability sampling technique. The data collection technique was carried out by distributing questionnaires to respondents. The data analysis technique used was multiple linear regression analysis with the help of the SPSS 24 program. Data validity was tested through the t-test (partial) and F-test (simultaneous). The results of the study indicate that (1) partially, teacher leadership has a positive and significant effect on the learning behavior of sixth-grade students at Serdang Wetan Public Elementary School, (2) partially, classroom management skills have a positive and significant effect on student learning behavior, (3) simultaneously, teacher leadership and classroom management skills have a positive and significant effect on student learning behavior. Based on these results, it can be concluded that teacher leadership and classroom management skills, both partially and simultaneously, have a significant effect on the learning behavior of sixth-grade students at Serdang Wetan Public Elementary School
Co-Authors Adintya, Salsabila Afiah, Tia AGUS PURWANTO Alam, Muhamad Nur Amran Amran Andy Andy Annisa Fitriani, Annisa Apriliana, Hana Asbari, Masduki Aulia, Nisa Azahra, Alyssa Aulia Azhari, Muhammad Zakky Aziizi, Muhammad Nur Chusuma, Jales Pupita Adilla Rihan Clara, Jesica Dhona Deyana, Deyana Dian Dian Eso Hernawan Eva, Nur Fadillah, Deva Tri Firmansyah, Arya Hia, Era Era Hudzaifi L, Berlian Irawan, Ricki Khaerul Fahmi Kholish, Irfan Nur Kismiati, Evi Kohari, Syahrul Muhammad Kusumo, Johani Lestari, Khoiriyah Lestina, Lestina Marsiyah, Marsiyah May, Siti Kartika Moeins, Anoesyirwan Monica, Shania Najmudin Novitasari, Dewiana Nugraha, Adela Abdurachman Nurhadijah, Lidia Nurhayati, Wakhida Nurohmah, Nurohmah Nurputradi, Nanda Oktavia, Mia Peng Wi Putra, Firdaus Putri, Narti Eka Rizal Zulkarnain Roji, Fahmi Safitri, Nur Samsul Rizal Septiana, Aditya Bagus Septianingtyas, Luhfi Setiadi Djohar Sinaga, Noptika Lesrini Br Soebadio, Bizzma Buana Amriki Sudinta, Heru Yaya Sukarya, Yaya Yulandari, Sri yusnita, nancy Zakiah Zakiah Zaludin, Syafri