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All Journal Journal of Governance and Public Policy Sawala : Jurnal Administrasi Negara Ganaya: Jurnal Ilmu Sosial dan Humaniora Administratio : Jurnal Ilmiah Administrasi Publik dan Pembangunan Jurnal Ilmiah Pendidikan dan Pembelajaran Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Sibermas (Sinergi Pemberdayaan Masyarakat) Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Jurnal Abdimas Bina Bangsa Proyeksi: Jurnal Ilmu-Ilmu Sosial dan Humaniora JAMBURA: JURNAL ILMIAH MANAJEMEN DAN BISNIS SENGKUNI Journal (Social Science and Humanities Studies) International Journal of Public Administration Studies Journal of International Conference Proceedings Hulondalo Jurnal Ilmu Pemerintahan dan Ilmu komunikasi (JIPIK) Provider Jurnal Ilmu Pemerintahan (PROJIP) Public Policy Journal Madani: Multidisciplinary Scientific Journal Jurnal Ilmiah Multidisiplin Amsir Dynamics of Rural Society Journal Jambura Journal of Administration and Public Service Journal Education and Government Wiyata Socius: Social Sciences Research Journal Jurnal Riset Multidisiplin dan Inovasi Teknologi INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE Empiris Jurnal Pengabdian Pada Masyarakat (EJPPM) Journal of Innovative and Creativity Jurnal Pengabdian Pada Masyarakat Eldimas JianE (Jurnal Ilmu Administrasi Negara) Journal of Governance and Public Administration Jurnal Intelek Dan Cendikiawan Nusantara Kybernology : Jurnal Ilmu Pemerintahan Dan Administrasi Publik International Journal of Economics, Business and Innovation Research Ulil Albab Abdurrauf Science and Society Jurnal Ekonomi, Manajemen, Ilmu Sosial dan Politik
Juriko Abdussamad
Universitas Negeri Gorontalo
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Journal : Public Policy Journal

 1 
THE IMPLEMENTATION OF THE ONE-STOP SERVICE (PTSP) POLICY TO IMPROVE THE SERVICE QUALITY AT THE MINISTRY OF RELIGIOUS AFFAIRS OFFICE IN GORONTALO Thalib, Nurhairatnie; Ilato, Rosman; Abdussamad, Juriko
Public Policy Journal Vol 1, No 1 (2020)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (293.138 KB) | DOI: 10.37905/ppj.v1i1.374

Abstract

This research aims to 1) analyze and describe the implementation of the One-stop Service (PTSP) policy to improve the service quality at the Ministry of Religious Affairs Office in Gorontalo, 2) analyze and describe the supporting factors of the implementation of one-stop service (PTSP) to improve the quality of religious education and religious affairs services at the Ministry of Religious Affairs Office in Gorontalo, and 3) analyze and describe the inhibiting factors of the implementation of the One-stop Service (PTSP) policy to improve the quality of religious education and religious affairs services at the Ministry of Religious Affairs Office in Gorontalo. The research method used is qualitative-descriptive; while the research location is the Ministry of Religious Affairs Office in Gorontalo. The data collection techniques are observation, interview, and documentation. The descriptive data are analyzed using Miles and Huberman’s theory with the approaches i.e. 1) data reduction and simplification, 2) data presentation, and 3) conclusion drawing. This research clarifies that the implementation of the One-stop Service (PTSP) policy in the Ministry of Religious Affairs Office in Gorontalo is conducted by the plan and procedures following SOP and KMA No. 90/2018. Some improvements are made through regular evaluations of target achievement, supporting power, and challenges. Institutional and technical supporting factors are crucial for the implementation of One-stop Service (PTSP). Among the inhibiting factors found are a lack of resources, a lack of public awareness of operational service standards, the level of activity of the officials in charge of the legality of the document, and a limited budget. The corrective actions are adjusting the service provision to the allocated budget, giving socializations regarding the service procedures via printed and audio media, conducting verbal communication, and mapping and proffering the fulfillment of budget by considering the priority scale.
REFORM ELECTION MANAGEMENT BUREAUCRACY TO MAKE A DEMOCRATIC ELECTION WITH INTEGRITY IN GORONTALO CITY Mantali, Idham; Abdussamad, Juriko
Public Policy Journal Vol 3, No 2 (2022)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (101.718 KB) | DOI: 10.37905/ppj.v3i2.1787

Abstract

During the implementation of the election, there were a number of problems, including the problem of human resources (HR). Attention to human resource management (HRM), namely election organizers is important to do, in anticipation of improving services and success in organizing the 2024 simultaneous elections in the Gorontalo City KPU work environment. Starting from this reason, it is necessary to take several approaches in order to improve the performance of the Gorontalo City KPU. First, the indicators for holding elections in realizing democratic elections with integrity. Second, bureaucratic reform within the Gorontalo City KPU.
The Effect Of Female Leadership On Employee Performance In The Social Services Agency Of Gorontalo Province Mowuu, Dewi Cantika Putri; Abdussamad, Juriko; Nani, Yacob Noho
Public Policy Journal Vol 6, No 2 (2025)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v6i2.2975

Abstract

Employee performance is a crucial aspect that must be taken seriously by every organization because performance reflects the organization's ability to compete and survive in a dynamic and changing environment. However, currently, the Gorontalo Provincial Social Service still shows indicators of employee performance that have not been fully achieved. This can be seen from the uneven quality of work, which is reflected in the discrepancy between employee performance and the established service standards. This research will be conducted at the Gorontalo Provincial Social Service, motivated by the continuing challenges in improving employee performance at the Gorontalo Provincial Social Service, which has implications for the optimization of public services in the field of social welfare. Based on the theory proposed by Sedarmayanti, there are five main performance indicators that can be used as a basis for identifying problems in this agency. The purpose of this study is to determine the influence of female leadership on employee performance at the Gorontalo Provincial Social Service. The research method used is quantitative research, through which the problems to be studied in each variable can be seen. The population of the study on “The Influence of Female Leadership on Employee Performance at the Gorontalo Provincial Social Service” was all 122 employees at the Gorontalo Provincial Social Service. The data was collected from questionnaires distributed to 30 employees who were the subjects of the study. The results of this study show that female leadership has a positive and significant effect on employee performance, with female leadership accounting for 51.2% of the effect and the remaining 48.8% being influenced by other factors not examined in this study at the Gorontalo Provincial Social Services Agency.
THE INFLUENCE OF EMPLOYEE PERFORMANCE ON SERVICE QUALITY IN BUNTULIA DISTRICT OFFICE Pakaya, Abdul Malik; Abdussamad, Juriko; Tui, Fenti Prihatini
Public Policy Journal Vol 5, No 2 (2024)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v5i2.2642

Abstract

This study aims to determine the effect of employee performance on service quality at the Buntulia District Office. The research method used in this study is the quantitative method, where the sample in this study amounted to 30 employees and 30 people from the Buntulia District community using a research approach and research design. Data collection techniques were carried out by distributing questionnaires to research respondents. The data analysis technique used is simple regression analysis. The results of the regression analysis test showed that there was a significant effect on employee performance on service quality at the Buntulia District Office. The first hypothesis (H1) can be proven or accepted. The R Square value is 0.342 in other words 34.2% of the independent variables namely (X) Employee Performance contributes to the variable (Y) Quality of Service, while the remaining 65.8% is in the form of contributions from other variables not examined in this study.
EFFECTIVENESS OF WASTE MANAGEMENT WITH THE METHOD OF WASTE MANAGEMENT PLACE REDUCE, REUSE, RECYCLE Soga, Sukmawan; Abdussamad, Juriko; Tui, Fenti Prihatini D.
Public Policy Journal Vol 5, No 2 (2024)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v5i2.2659

Abstract

This study aims to determine how effective waste management is based on the 3R Waste Management Site in Bone Bolango Regency. This study used a qualitative descriptive approach method, while the data collection techniques used were observation, interviews, and documentation. Based on the results of the study, it is known that the effectiveness of waste management based on the 3R Waste Management Site in Bone Bolango Regency includes, program success, target success, satisfaction with the program, suitability of inputs and outputs, overall goal achievement has gone quite well, but has not been effective. This was influenced by several obstacles such as problems procuring funds for operational costs, limited knowledge of human resources, and lack of attention and supervision from the government on 3R Waste Management Sites, causing several 3R Waste Management Sites to stop operating. Factors that determine the success of waste management based on the 3R Waste Management Site in Bone Bolango Regency include organizational characteristics, environmental characteristics, worker characteristics, and management practices. Overall, these factors have been carried out well, it can be seen from the existence of administrators or managers who run the 3R Waste Management Site, adequate internal and external environments, managers who are skilled and responsible in carrying out their duties, and the active role of the chairman in mobilizing their members.
Co-Authors Abdussamad, Siti Nurcahyati Adam, Sitti Noer Fadhillah Akuba, Abdul Mukhlis Alfiah Agussalim Amelia Abdullah Andi Subhan Andika S Tabanal Anggriani Makasisahe Ani Heryani Ariawan Ariawan Arif Bobihu arifin tahir Asna Aneta Atuna, Putri Cika Yudarsi Puhi Delvi Murlia Mamonto Ditha Syahdyan Almaulita Dwi Ratnasari Eka Zahra Solikahan Endang Fatmawati Fatmawati Mohamad Fenti Prihatini Dance Tui Fenti Prihatini Tui Gaffar Gaffar, Gaffar Hamim, Suci Handayani Hanasi, Raihan A. Hola, Miftahulzana Ibrahim, Sri Rahmawaty Indri Patra Irawati Igirisa Irawaty Igirisa Ismet Sulila Karim Kasim, Kartika Labaso, Dela Puspita M. Wantu, Sastro Maku, Nurandini Malasari Mantali, Idham Marhaba, Marwan Maryam Hasan Mochammad Sakir Moh Dani Moh. Muhrim Tamrin Moh. Rivaldy Moobongu Mohamad Raga Vael Walangadi Mowuu, Dewi Cantika Putri Mozin, Sri Yulianty Muchlis Akuba Nadia, Asri Naufal R. Races Ngiu, Zulaecha Nurul Khairunnisa Kobis Oksin Mawikere Oktaviani Kaku Pakaya, Abdul Malik Pakaya, Rahmatia Pateda, Rahmatia Prihatini Tui, Fenti R, Risman Rahman H. Lahabu Rahmatiah Rahmatiah Rahmatiah Rahmatiah Ramadhan Djahidi, Ahmad Ramla Inaku Rina Pratiwi Pudja I. A Romy Tantu Rosman Ilato Rusli Isa Rusmulyadi, Rusmulyadi Safitri, Vincentia Violeta Eka Sakira Achmad Alamri Salihi, Irvan Santi Rauf Siti Nurmardia Abdussamad Siti Rahmawati Abas Soga, Sukmawan Sri Ramla Dali Sri Susanti Said Sri Yulianty Mozin Sri Yulianty Mozin supangkat, Nur Rahma Ningsih Swastiani Dunggio Syahrir Abdussamad Syamsyah, Nur Talib, Meutia Esania Tantu, Romi Tety Thalib Thalib, Nurhairatnie Thalib, Tety Tohopi, Rustam Tui, Fenti Prihatini D. Udin Hamim Udin Hamim Uno, Silva R. Usman, Fadli Winda Putri A. Hurudji Yacob Noho Nani Yanti Aneta Zuchri Abdussamad