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All Journal Teknika Bulletin of Electrical Engineering and Informatics Proceeding of the Electrical Engineering Computer Science and Informatics Swabumi (Suara Wawasan Sukabumi) : Ilmu Komputer, Manajemen, dan Sosial Jurnal EMT KITA Pendas : Jurnah Ilmiah Pendidikan Dasar JTAM (Jurnal Teori dan Aplikasi Matematika) SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan INTECOMS: Journal of Information Technology and Computer Science Jurnal Nasional Komputasi dan Teknologi Informasi Journal of Information System, Applied, Management, Accounting and Research Jurnal Informatika Kaputama (JIK) Jurnal Informatika dan Rekayasa Perangkat Lunak Journal of Applied Engineering and Technological Science (JAETS) Jurnal Teknik Elektro dan Komputasi (ELKOM) JTIK (Jurnal Teknik Informatika Kaputama) Jurnal Sistem Komputer & Kecerdasan Buatan Jurnal Teknologi Informatika dan Komputer Jurnal Teknologi Informasi dan Komunikasi Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) Jurnal Pengabdian Nasional (JPN) Indonesia Journal of Applied Data Sciences Jurnal Cahaya Mandalika CENDEKIA : Jurnal Ilmu Pengetahuan International Journal for Applied Information Management JUTECH : Journal Education and Technology COMMUNITY : Jurnal Pengabdian Kepada Masyarakat AJAD : Jurnal Pengabdian kepada Masyarakat International Journal Software Engineering and Computer Science (IJSECS) Aptekmas : Jurnal Pengabdian Kepada Masyarakat KNOWLEDGE: Jurnal Inovasi Hasil Penelitian dan Pengembangan Journal of Artificial Intelligence and Digital Business CKI On Spot JURNAL ILMIAH SAINS TEKNOLOGI DAN INFORMASI SmartComp Journal of Computer Science Application and Engineering Jurnal Indonesia : Manajemen Informatika dan Komunikasi Jurnal Pengabdian Nasional (JPN) Indonesia kawanad Journal Innovations Computer Science International Journal of Applied Mathematics and Computing. International Journal of Computer Technology and Science International Journal of Information Engineering and Science Informasi interaktif : jurnal informatika dan teknologi informasi Computer Journal Journal of Engineering, Electrical and Informatics Jurnal Sinergi Digital dan Pemberdayaan Masyarakat Jurnal Nasional Komputasi dan Teknologi Informasi
Betty Yel, Mesra
ST Ilmu Komputer Cipta Karya Informatika
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Journal : journal of computer science application and engineering

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Implementation of a Progressive Web App for Stock Opname Management at Cakra Abhipraya Rafi Bowo Raharjo; Kiki Setiawan; Mesra Betty Yel
Journal of Computer Science Application and Engineering (JOSAPEN) Vol. 4 No. 2 (2026): JOSAPEN - July
Publisher : Lentera Ilmu Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70356/josapen.v4i2.123

Abstract

The advancement of information technology in the digital era encourages organizations to improve inventory management efficiency through modern and flexible web-based systems. Cakra Abhipraya still faces challenges in the stock opname process, including manual data recording, delays in stock information synchronization between divisions, and difficulties accessing the system via mobile devices in the field. These issues cause inventory monitoring to be less effective and prone to errors in stock data. This research aims to implement a Progressive Web App (PWA) on a web-based stock opname system at Cakra Abhipraya to improve efficiency, flexibility, and accessibility of inventory management. The system was developed using the Agile Development methodology with HTML5, CSS3, and plain JavaScript as the frontend, and Google Apps Script integrated with Google Spreadsheet as the backend. The PWA concept is applied through service workers and a web app manifest to support offline capability, responsive interface, and installability. Testing was conducted using the Black-Box Testing method and a Google Lighthouse audit. The results show that the system achieved a perfect PWA score (100) in the Google Lighthouse audit, improved the stock opname process efficiency by 73% compared to the manual method, and achieved an average user satisfaction score of 4.3 out of 5. The implementation of this system has proven to significantly support the digitalization of inventory management at Cakra Abhipraya.
Analysis of Information System Quality and Customer Satisfaction Using the PIECES Framework at Warkop Abas Jakarta Ridho Arif Hidayat; Sri Lestari; Mesra Betty Yel
Journal of Computer Science Application and Engineering (JOSAPEN) Vol. 4 No. 2 (2026): JOSAPEN - July
Publisher : Lentera Ilmu Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70356/josapen.v4i2.124

Abstract

Advancements in information technology have encouraged business operators, including micro, small, and medium-sized enterprises (MSMEs), to leverage information systems to enhance service quality and customer satisfaction. Warkop Abas, a culinary business in East Jakarta, utilizes an information system to support its operations; however, the quality of this system has never been systematically evaluated. This study aims to analyze the information system's quality based on the six PIECES dimensions (Performance, Information, Economics, Control, Efficiency, and Service) and their impact on customer satisfaction, both simultaneously and partially, while identifying the most dominant dimension. A quantitative approach was employed, utilizing a survey of 1,000 Warkop Abas customers; data were analyzed using IBM SPSS Statistics through validity, reliability, and multiple linear regression tests. The results indicate that all statement items were valid and all variables were reliable (Cronbach's Alpha > 0.70). Simultaneously, the six PIECES dimensions significantly influenced customer satisfaction (F = 1069.263; p = 0.000), with an R-square value of 0.866. Individually, the Performance, Information, Economics, Control, and Efficiency dimensions showed a significant impact, whereas the Service dimension did not. The Efficiency dimension emerged as the most dominant factor (Beta = 0.272) influencing customer satisfaction at Warkop Abas.
Co-Authors ., Novriyenni A'allya Nabilla Abdulloh Abror Khanif Adicandra, M. Dicky Adityo Purwo Nugroho Adjie Wongso Moerdyanto Adnan Wahab Adzani, Adinda Mutiara Agus Tanti Rahayu Ahluna, Faza Ahmad Bustomi Zuhari Ahmad Bustomi Zuhari Ahmad Saepudin Ahmad Syahran Zidane Aisha Yulia Akbar, Yuma Alaqsha Gilang Imantara Aldi Sitohang Almazar, Nufaisa Aloisius Awang Hariman Alwanto, Hilmi Alya Kamila Amat Solihin Amelia, Ika Angel, Gadies Apriyanus Laia Ari Ramadhan Ari Sandi Fadhilah Arinal, Veri Aris Sufriman Aryanti, Putri Gea Aulia Maulida Axel Rajaliu Chaniago Azzizah, Putri Salfa Dhiyaa A’allya Nabilla B, Muhamad Hasbi Toharudin Bachrul Ulum Fajar Arrafi Bobby Arvian James Buaton, Relita Candra Milad Ridha Eislam Dadang Iskandar Mulyana` Dedi Wijaya Desilia Silvida Devara Isbani Yusuf Dewi Riyanti Wibowo Dewi Sartika Br Ginting Dwi Swasono Rachmad Eddy Purwandono Edhy Poerwandono Eka Maheswara Elmira Rafa Putri Elviwani Elviwani Eri Novitasari Eva Widiyanti F, Joe Renaldy Fadhil Khanifan Achmad Fadiliah, M. Ilyan Fadlurohman Zaki Rifa’i Fallah, Ahlan Nur Fatchurrachman Fatchurrachman Fauzan Azima Febrianti, Syafira Fernanda Adhipramana Ferry Fajar Pratama Franido, Richard Frencis Matheos Sarimolle Frencis Matheos Serimole Fuzy Manik Gabriel Alezhandro Pakpahan Hayu Fadilatin Heny Nengsih Herdiyansyah herdi Hartanto Herlina Ade Saputri I Komang Dewa Ananda Putra Ibnazia Darnov Ikhwanul Kurnia Rahman Indah Wahyuni Irma Nur Najwa Jodi Juliansah Joey Abdiner Parlindungan Hutabarat Kastum Kastum Kiki Setiawan Kiki Setiawan Lailany, Afyra Ar’bah Like Adriyani Syam Mahyuddin K. M Nasution Mainia Mayasari Marsa Rifqa Marsan, Alvin Cahya Pratama Masaranto Laia Maulida, Aulia Miftahul Huda Mohammad Farhan Muhamad Fawaz Kamali Muhamad Ikbal Muhammad Derry Oktaviandi Muhammad Dzaky Rahmanto Muhammad Fadlan Muhammad Faizal Lazuardi Muhammad Ikhsan Hakim Muhammad Jundi Hafizh Muhammad Rafli Fadillah Muhammad Syahrul Fattah Ramadhan Muhammad Umar Hafidz Mulya, Citra Pricylia Ananda Mutia Ramadhan Nandang Sutisna Nandang Sutisna Nandini Ladivina Sari Nesti Lutfianti Nova Dahliyanti Nova Dahliyanti Nova Mahendra Nugroho, Agung Yuliyanto Nur Aswan Multazam Nurfaishal, Muhammad Dzaky Nurhidayanti, Dian Nurjanah Nurjanah Nurul Khoiriyah Obed El Fatih Syams Oka Prasetiyo Okta Saputra Oky Tria Saputra7 Opi Irawansah Prasetyo, Aji Dwi Putra, Adaffi Aditya Putri S, Dhiyah Labibah Nauli Rafi Bowo Raharjo Rafi Bowo Raharjo Rahmanto, Muhammad Dzaky Rasiban Rasiban Rasiban Regita, Anggit Nur Hannaa Rekardius Tafonao Richard Franido Ridho Arif Hidayat Ridho Arif Hidayat Rifai, Hanna Sabilla Rizkia Rachma Rodhiyah Romi Naufal Salam Ropindo Pelix Pane Rosiana, Grace Lolita Ryan Rivaldo Sahrul Hidayat Saidah, Andi Saifullah, Shoffan Salsabila Listania Iqhlima Salsabila Salsabila Sari Agustia Ningtyas Sarimole, Frencis Matheos Satria Wira Yudha Septiansyah, Ade Setiawan, Kiki Sfenrianto Sfenrianto Sfenrianto, Sfenrianto Shofy Kamila El Fajriah Siahaan, Rizkyrino Ronaldhino Simanungkalit, Giraldi Freddy Sinaga, Putri Cahyani Sopan Adrianto SOPAN ADRIANTO Sri Lestari Sri Lestari Sri Lestari Sugiono Sugiono Sugiyono Sugiyono Sugiyono Sugiyono Sutisna Sutisna Sutisna Sutisna T.Henny Febriana Harumy Tri Wahyudi Tri Wahyudi Tundo Tundo Tundo, Tundo Untung Surapati Untung Wahyudi Wahyu Hidayat Wewisman Tafonao Wewisman Taofanao Wijayanto, Willy William David Ravelino Willy Wijayanto Wuri Nur Aini Yara Raslita Yusi Gunawan Yusuf, Musalim Zaeny Miftah Ziyad Fernanda Syams Zulfikar Yusya Mubarak