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All Journal Jurnal Online Mahasiswa (JOM) Bidang Perikanan dan Ilmu Kelautan IQTISHADIA Jurnal Sistem dan Manajemen Industri Empowerment : Jurnal Pengabdian Masyarakat Hearty : Jurnal Kesehatan Masyarakat Jurnal Ilmu Kedokteran dan Kesehatan AIJER: Algazali International Journal Of Educational Research Jurnal Abdimas PHB : Jurnal Pengabdian Masyarakat Progresif Humanis Brainstorming Afiasi : Jurnal Kesehatan Masyarakat Jurnal Kesehatan Masyarakat dan Lingkungan Hidup Syntax Idea Logistik Journal of Telenursing (JOTING) Abdimas Galuh : Jurnal Pengabdian Kepada Masyarakat Masyarakat Berdaya dan Inovasi Jurnal Media Teknik dan Sistem Industri Iqtishadia: Jurnal Kajian Ekonomi dan Bisnis Islam Journal of Industrial and Engineering System Indonesian Journal of Industrial Engineering & Management Jurnal Pedagogik Pendidikan Dasar Sosietas: Jurnal Pendidikan Sosiologi Penamas: Journal of Community Service Journal of Engineering Environtmental Energy and Science Jurnal Psikologi Terapan (JPT) Jurnal Bina Komputer Journal Integration of Social Studies and Business Development Jurnal Strategik Manajemen ijces
Apriyani Apriyani
Universitas Sriwijaya
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PENGARUH PELAYANAN JASA PUSKESMAS TERHADAP KEPUASAN PASIEN DI PUSKESMAS SIWULUH KABUPATEN BREBES Apriyani, Apriyani; Absor, Ulul; Handayani, Sri Ratih
Jurnal Strategik Vol 12, No 1 (2024)
Publisher : Sekolah Tinggi Ilmu Ekonomi Widya Manggalia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62038/jsm.v12i1.93

Abstract

ABSTRACTThis research is entitled The Influence of the Quality of Community Health CenterServices on Patient Satisfaction at the Siwuluh Community Health Center, BrebesRegency. The objectives to be achieved in this research are:1. To find out whether the quality of community health center services has a significant influence on patient satisfaction.2. To find out how much influence the quality of puskesmas services has on patientsatisfaction Meanwhile, the hypothesis proposed is:1. That the influence of the quality of community health center services on patientsatisfaction at the Siwuluh Community Health Center in Brebes Regency is significant.2. The influence of the quality of community health center services on patient satisfaction at the Siwuluh Community Health Center in Brebes Regency is large and positive. The research method used was a case study at the Siwuluh Community Health Center, Bulakamba District, Brebes Regency, while the data collection methods used were surveys, interviews, questionnaires and library research. In testing the hypothesis, a simple regression coefficient analysis tool was used with the t and F tests. From the results of the analysis, conclusions can be drawn: 1.  There is a significant influence between service quality and patient satisfaction.Based on the statistical analysis of the F test, using a confidence level of 95% (α = 0.05) and degree of freedom (df) = (k – 1) and (n – k – 1), the F table is 2.71, while the calculation results What was done resulted in an F count of 954.093. Because Fcount is greater than Ftable, the Ho hypothesis is rejected, and the t test. By using a confidence level of 95% (α = 0.05) and degree of freedom (df) = k and (n – k – 1), the ttable is 1.6609. From the calculations carried out, the service quality tcount value is 30.888, because tcount is greater than ttable (30.888 > 1.6609), then partially the service quality variable has a significant influence on patient satisfaction. Thus, the first hypothesis which states that the service quality variable (X) has a significant influence on patient satisfaction is accepted.2.  From the results of simple linear regression calculations, it is obtained that Y =1.012 + 0.982 This means that patients still have satisfaction with treatment without any change in the service quality variable, and if the service quality variable (X) increases by one unit, it will increase patient satisfaction (Y) by 98.2 units. The strength of this influence can be seen from the coefficient of determination of 90.7%, which means that variations in the ups and downs of patient satisfaction are influenced by service quality by 90.7%, while the remaining 9.3% is influenced by other factors not examined in this research.
Analisis Pengendalian Risiko K3 Produksi Botol Oli Menggunakan Metode SWIFT (The Structured What-If AnalysisTechnique) Di PT. XYZ Salehudin, Ikhwan; Apriyani, Apriyani; Siregar, Denny
Journal of Engineering Environtmental Energy and Science Vol. 2 No. 1 (2023): January 2023
Publisher : LPPMP Universitas Bhayangkara Jakarta Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31599/c3wnzh49

Abstract

Penelitian ini membahas tentang proses pembuatan botol oli pada PT.XYZ yang merupakan perusahaan yang bergerak dibidang manufaktur, khususnya pada proses pembuatan botol oli, diantaranya bagian mesin moulding, granulating dan leaktesting. Masalah yang terjadi pada perusahaan ini adalah terdapat potensi kecelakaan kerja yang tinggi dan terjadi pada proses pembuatan botol oli serta belum adanya metode untuk pengendalian resiko K3 untuk menghilangkan atau mengurangi potensi kecelakaan kerja. Maka dari itu penelitian ini bertujuan untuk meminimalisir potensi kecelakaan kerja serta memberikan usulan pengendalian resiko K3 yang benar dan aman pada bagian proses pembuatan botol oli. Metode yang digunakan dalam penelitian ini adalah The Structured what-if Analysis (SWIFT). Metode ini dimulai dengan mengidentifikasi potensi bahaya. Memberikan penilaian tingkat risiko. Hasil penelitian berdasarkan hasil penilaian risiko maka didapatkan hasil nilai 3 yaitu luka sobek saat membersihkan silinder dengan nilai RRN 16, luka melepuh saat membersihkan silinder dengan nilai RRN 12, dan terjepit mesin saat memastikan botol oli dengan nilai RRN 12. Penyebab kecelakaan kerja utama adalah dari perspektif manusia, mesin, dan lingkungan. Pencegahan dari jenis kecelakaan utama tersebut yaitu membuat pelatihan tentang K3 dan pembuatan perencanaan jadwal produksi, pembuatan standar jadwal pemeliharaan berkala, dan menyiapkan perlengkapan APD yang sesuai di setiap stasiun kerja proses produksi.
SISTEM INFORMASI PELAYANAN SERVICE BERKALA PADA BENGKEL MAJU ABADI MOTOR DENGAN MENGGUNAKAN METODE WEB SERVICE Apriyani, Apriyani; Yulianingsih, Evi
Jurnal Bina Komputer Vol 3 No 2 (2021): Jurnal Bina Komputer
Publisher : Jurnal Ilmiah Terpadu Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1393.394 KB) | DOI: 10.33557/jbkom.v3i1.1112

Abstract

Bengkel Maju Abadi Motor adalah suatu badan usaha yang bergerak di dalam bidang pelayanan service berkala pada kendaraan mobil. Yang beralamat di Jalan Jendral Bambang Utoyo No.110 Rt.020 Rw.004, Kel.3 Ilir Kec.Ilir Timur II (Simpang Empat Lemabang) Kota Palembang Sumatera Selatan 30116, Indonesia. Kegiatan pelayanan service berkala dibengkel maju abadi motor belum terdapat sistem informasi pelayanan service yang berbasis website. Ada beberapa masalah pada proses bisnis yang berjalan di bengkel maju abadi motor terutama dalam proses pelayanan service berkala masih dilakukan secara manual seperti melakukan pencatatan pelayanan service, dokumen tentang identitas pelanggan dan pemeriksaan service berkala. Proses yang disebutkan sebelumnya belum terkomputerisasi dalam arti masih berbentuk manual atau arsip dan menggunakan software microsoft excel. Metode pengembangan sistem yang digunakan adalah metode prototype. Metode pengembangan aplikasi program yang digunakan adalah metode web service controller. Bahasa pemograman yang digunakan adalah PHP dan menggunakan database MYSQL. Metode pengumpulan data dilakukan dengan cara melakukan wawancara, observasi dan studi pustaka. Penulis berharap dengan adanya sistem ini seluruh informasi yang ada menjadi lebih akurat dan mampu membantu mengatasi masalah yang terjadi.
Pelatihan Pengembangan Bisnis UKM Kepada Komunitas Gusdurian Karawang Menggunakan Business Model Canvas Pribadi, Agustinus Yunan; Turseno, Andi; Nugroho, Oki Widhi; Aji, Sonny Nugroho; Saputra, Yayan; Nadia, Ainun; Apriyani, Apriyani; Tanisri, Roberta Heni Anggit
Jurnal Pengabdian Masyarakat Progresif Humanis Brainstorming Vol 6, No 4 (2023): Jurnal Abdimas PHB : Jurnal Pengabdian Masyarakat Progresif Humanis Brainstormin
Publisher : Politeknik Harapan Bersama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30591/japhb.v6i4.5284

Abstract

Komunitas Gusdurian Karawang menjadi tujuan pada kegiatan Pengabdian Kepada Masyarakat (PKM) kali ini. Anggota dari komunitas tersebut sebagian besar merupakan para pemilik usaha kecil dan menengah (UKM). Dalam menjalankan usahanya, para pemilik mengeluhkan bisnis yang mereka jalankan cenderung stagnan dan bahkan ada beberapa usaha mengalami penurunan profit. PKM ini dilakukan untuk memberikan pendampingan bagi para pengusaha di komunitas Gusdurian Karawang untuk mengembangkan bisnis usaha menggunakan pendekatan metode Business Model Canvas (BMC). Pemetaan bisnis usaha dilakukan dnegan menerapkan sembilan langkah BMC. Proses pelatihan dilaksanakan di Pondok Pesantren Ar-Rahman dengan membagi para peserta kedalam beberapa kelompok, mendiskusikan BMC oleh para civitas akademika yang melakukan PKM, dan kemudian mempresentasikan hasil diskusi tersebut pada forum. Hasil dari proses pelatihan ini adalah para peserta menjadi memahami proses bisnisnya, dapat memetakan bisnis yang mereka jalankan dengan metode BMC dan secara bertahap dapat meningkatkan penjualan dan keuntungan dari bisnis yang merka jalankan. Jangka panjang kedepannya diharapkan mampu diterapkan oleh para anggota Komunitas Gusdurian secara berkelanjutan agar dapat mengembangkan usahanya dan juga memunculkan UKM baru yang mampu bersaing di dunia bisnis UKM kedepannya.
Implementation of Working Discipline In Improving Employee Performance: Case Study on the CV. XYZ Apriyani, Apriyani; Isyanto, Puji; Yani, Dini
Journal Integration of Social Studies and Business Development Vol. 1 No. 1 (2023)
Publisher : Integrasi Sains Media

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58229/jissbd.v1i1.24

Abstract

CV. XYZ is a company engaged in trading goods and services. Employee performance in the organization refers to the ability of employees to carry out the overall tasks that are their responsibility. The importance of employee quality in improving company performance, especially in trade and services, encourages management to always provide coaching and development of existing human resources through training and work motivation to all employees, which are the main variables in improving the quality of their performance. This study aims to determine the application of work discipline in improving the performance of CV employees. XYZ. The method used in this study is a descriptive analysis method with a qualitative approach. Data collection techniques by interviewing and observation. It can be concluded that the application of employee discipline CV. XYZ is still not good because employees are still late for work, play games during working hours, and always procrastinate. The lack of responsibility of employees occurs due to a lack of awareness of each employee.
RELATIONSHIP BETWEEN THE FREQUENCY OF DRAINING WATER RESERVOIRS AND THE INCIDENCE OF DENGUE FEVER (DHF) IN THE WORKING AREA OF TEMINDUNG HEALTH CENTER, SAMARINDA CITY Apriyani, Apriyani; Magdalena , Herlina; Lejab, Bernadete Kewa
HEARTY Vol 12 No 1 (2024): FEBRUARI
Publisher : Fakultas Ilmu Kesehatan, Universitas Ibn Khaldun, Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/hearty.v12i1.15182

Abstract

This study evaluated the relationship between the frequency of draining water reservoirs and the incidence of Dengue Fever (DHF) in the Temindung Health Center Working Area, Samarinda City. By adopting a quantitative approach and cross-sectional research design, 67 samples were selected using stratified random sampling technique. Data were collected through observation, interviews, and questionnaires, and analyzed using the Chi-square test and Fisher's Exact Test. The results showed that the group that drained water reservoirs more than or equal to once a week had a lower number of DHF cases compared to the group that drained less than once a week. The result using the 0.1 confidence level was 0.060 (p<0.1), so the analysis showed an indication of an association between the frequency of draining water reservoirs and the risk of DHF. In conclusion, the practice of regularly draining water reservoirs can potentially be an effective strategy in dengue prevention, and active community participation in this activity plays a crucial role in achieving the goal of dengue prevention and control in the area.
IMPLEMENTATION OF GERMAS, ESPECIALLY THE ASPECT OF HEALTHY ENVIRONMENT IN PULAU ATAS SAMARINDA Apriyani, Apriyani; Suwignyo, Suwignyo; Kusumawati, Rindha Mareta; Wulandari, Kartina
HEARTY Vol 12 No 2 (2024): APRIL
Publisher : Fakultas Ilmu Kesehatan, Universitas Ibn Khaldun, Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/hearty.v12i2.16238

Abstract

The Healthy Living Community Movement (Germas) is a planned activity carried out jointly with awareness, willingness, and ability to behave healthily to improve the quality of life. People generally see health as related to lifestyle, if they are sick then it must have something to do with food even though the influence of the environment on health is quite large. So the purpose of this study is to find out and educate the public on environmental health. This study uses descriptive quantitative research design with the population of Pulau Atas in Samarinda, selecting 100 respondents with incidental sampling technique and using interviews to find out the condition of the community. Respondents who have trash bins are 76, who do waste sorting are only 38, recycling waste is 9, who recycle waste by making compost is 1 person and recycle waste by making handicrafts are 8. Respondents who have latrines are 99. The majority of respondents used PDAM water as many as 86 people and respondents who consumed refillable gallon water were 69. Almost most of the community has understood implementing a healthy environment such as garbage, use of latrines and clean water for daily activities. Only a small part of the community does not apply a healthy environment. However, waste management is still not maximally carried out.
ANALISIS PERAN PETUGAS PUSKESMAS TERHADAP PENCEGAHAN COVID-19 DI WILAYAH KERJA PUSKESMAS LONG HUBUNG KABUPATEN MAHAKAM ULU TAHUN 2021 Wulandari, Kartina; Suwignyo, Suwignyo; Apriyani, Apriyani; Kusumawati, Rindha Mareta; Lilit, Yuliana
Jurnal Kesehatan Masyarakat dan Lingkungan Hidup Vol 7 No 1 (2022): Jurnal Kesehatan Masyarakat dan Lingkungan Hidup
Publisher : UNIVERSITAS SARI MUTIARA INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51544/jkmlh.v7i1.2534

Abstract

Saat ini didunia sedang dihadapkan dengan suatu virus baru yaitu coronavirus jenis baru (SARS-Cov-2) dan penyakitnya disebut Coronavirus disease 2019 (Covid-19). Diketahui mulai virus ini berasal dari Wuhan, Tiongkok. Ditemukan pada akhir Desember tahun 2019. (Who,2020). Peran petugas puskesmas dalam pencegahan covid-19 yaitu Sebagai Komunikator petugas puskesmas memiliki peran penting sebagai komunikator dalam menyampaikan informasi atau pesan yang benar dalam pencegahan covid-19. Sebagai Motivator petugas puskesmas harus mampu menjadi motivator di tengah-tengah masyarakat agar masyarakat bisa termotivasi melaksanakan pencegahan covid-19 pada dirinya,keluarga maupun lingkungannya sendiri. Sebagai Fasilitator Petugas puskesmas juga harus bisa menjadi fasilitator bagi masyarakat dalam menyediakan fasilitas bagi masyarakat yang membutuhkan, menjadi fasilitator tidak hanya pada saat penyuluhan saja juga dapat menyediakan tempat dan waktu untuk masyarakat jika ingin mendapatkan informasi mendalam mengenai covid-1.Penelitian ini bertujuan untuk Untuk menganalisis peran petugas puskesmas sebagai Komunikator dan Motivator terhadap pencegahan Covid-19 di wilayah kerja Puskesmas Long Hubung Kecamatan Long Hubung Kabupaten Mahakam Ulu
Increasing the Quality of Bank Service Systems at the Customer Service Office (CSO) for Sustainability Customer Trust Zulkarnaen, Iskandar; Apriyani, Apriyani; Nuryono, Arif; Prasmoro, Alloysius Vendhi; Kurnia, Hibarkah
IJIEM - Indonesian Journal of Industrial Engineering and Management Vol 5, No 2: June 2024
Publisher : Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ijiem.v5i2.24985

Abstract

In the last six months, one of the Bank Central Asia (BCA) in Central Jakarta received various kinds of complaints from customers every month. The complaint relates to the Customer Service Officer (CSO) who is not optimal in terms of service. This is of concern to research, because competition in the service industry, especially banking, is increasing every year. This research aims to analyze improving the quality of service to customers and provide appropriate solutions for the continued trust of BCA customers. This research method uses the Quality Function Deployment (QFD) method combined with customer complaint data through questionnaires and comparison data with competitor banks through benchmarking. This research found six causes of declining CSO service quality based on Voice of Customer (VOC). Meanwhile, from the 6 causes of problems, seven corrective actions were produced using a correlation matrix and technical actions to improve the quality of CSO services. After measuring aspects using the QFD method, the resulting importance level was 17%, meaning it was important to repair, the aspect difficulty level was 2%, meaning it was easy to repair, and the estimated cost aspect was 15%, meaning the cost was low in repairs. Corrective actions on the part of the CSO have been maximized in providing services to customers at BCA Branch Unit Offices (BUO). Gajah Mada, Central Jakarta.  So that in the coming years the quality of CSO services will continue to be evaluated to reduce complaints from BCA customers.
Penerapan Sistem Just in Time (JIT) dengan Sistem Kanban dan Poka-yoke di Area Repack Produk Herbisida Daonil, Daonil; Nugroho, Oki Widhi; Pribadi, Yunan; Apriyani, Apriyani; Kurnia, Hibarkah
LOGISTIK Vol. 17 No. 02 (2024): Logistik
Publisher : Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/logistik.v17i02.49405

Abstract

Perusahaan herbisida ini bergerak pada bidang repacking herbisida dengan kemasan 40 ml. Namun dalam proses repacking memiliki masalah pada penggunaan herbisida yang melebihi batas toleransi atau tidak sesuai dengan target. Selain itu juga belum ada tindakan perbaikan untuk mengontrol penggunaan herbisida serta kontrol pada hasil pengeluaran yang ada di area Repack. Tujuan penelitian ini adalah menganalisa akar permasalahan dan memberikan solusi yang tepat dalam menghilangkan pemborosan. Metode yang digunakan dalam penelitian ini menggunakan sistem Kanban yang dikombinasikan dengan metode Poka-yoke. Penelitian ini menemukan bahwa kehilangan herbisida disebabkan oleh adanya proses rework jika terjadi kelebihan kuantitas di akhir campign. Drum yang digunakan untuk menampung herbisida pun juga menjadi penyebab kehilangan karena tersangkut di celah drum dan tidak bisa dikeluarkan. Tindakan perbaikan yang dilakukan adlah penerapan sistem Kanban yang dikombinasikan dengan Poka-yoke. Selain itu perbaikan mengganti drum berukuran 200liter ke IBC berukuran volume 1.000liter yang ditambahkan stand IBC, kemudian dalam penggunaan IBC di line repack adalah kran dengan cam lock yang dapat dibongkar pasang. Penelitian ini menghasilkan perancangan Kanban untuk repack 40 ml dengan menyesuaikan kapasitas drum yaitu 200liter dengan pengeluaran 5.000 pcs dan menggunakan pos Kanban sesuai kebutuhan.
Co-Authors Adelia, Putri Arsy Ainun Nadia, Ainun Aji, Sonny Nugroho Akbar, Sulung Alfianto Alloysius Vendhi Prasmoro, Alloysius Vendhi Ananda, Qurnia Andi Achruh Aras Mulyadi Arif Nuryono, Arif aspan, siti hadijah Batidas, Theresia Bungaran Saing, Bungaran Daonil, Daonil Duri, Rani Rafika Eka, Irfan Firdaus Firdaus Gowasa, Maria Weni Harto Wicaksono, Harto Harwidian Maharisma, Iwan Iskandar Zulkarnaen Istiarto Istiarto Isyanto, H. Puji Kapriana, Angga Permadi Lebin, Flora Lejab, Bernadete Kewa Lilit, Yuliana Magdalena , Herlina Mareta Kusumawati, Rindha Massardi, Restiatun Muhammad Yahdi Nugroho, Oki Widhi Nur, Nahrudin M Nurul Fatimah Permana, Desy Intan Pramesti, Devi Aprilia Pribadi, Agustinus Yunan Pribadi, Yunan Putra, Bhakti Dwi Putri Anggraeni Putri, Mahadewi Mustika Quraisin, Quraisin Rahmadini, Yuli Rahmatullah, Ilham Rahmi, Kartika Aulia Ramli, Nurdela Rindha Mareta Kusumawati, Rindha Mareta Rinta, Claudya RR. Ella Evrita Hestiandari Sabrina, An'nisa Dinah Salehudin, Ikhwan Silvia Agustin Siregar, Denny Sri Maryati Sri Ratih Handayani, Sri Ratih Susanti, Sherly Susilawati, Rosi Suwignyo, Suwignyo Syafruddin Nasution Tanisri, Roberta H. A. Tanisri, Roberta Heni Anggit Thahir, Muchamad Tarmizi Turseno, Andi Tuti Nuraini Ulul Absor Wati, Desi Sahlima Wibowo, Samuel Yudha Wulandari, Kartina Yani, Amalia Kartika Yani, Dini Yati Afiyanti Yayan Saputra, Yayan Yulianingsih, Evi