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All Journal Publika Daya Saing : Jurnal Ilmu Manajemen MIMBAR : Jurnal Penelitian Sosial Dan Politik Community Development Journal: Jurnal Pengabdian Masyarakat Indo-MathEdu Intellectuals Journal Jurnal Administrasi Publik dan Bisnis (JaPaBis) Madani: Multidisciplinary Scientific Journal Jurnal Pengabdian Masyarakat Bangsa Socius: Social Sciences Research Journal JIBEMA: Jurnal Ilmu Bisnis, Ekonomi, Manajemen, dan Akuntansi Horizon: Indonesian Journal of Multidisciplinary Jurnal Cendekia Ilmiah Ulil Albab Jurnal Ilmu Sosial dan Humaniora
Eva Hany Fanida, Eva Hany
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Strategi Peningkatan Pendapatan Asli Daerah (PAD) Melalui E-SPTPD (Surat Pemberitahuan Pajak Daerah Berbasis Elektronik) di Kota Surabaya Putri, Cheryll Nandissya Aulya; Almuqita, Arinda Qomarin; Fanida, Eva Hany; Fitrie, Revienda Anita
HORIZON: Indonesian Journal of Multidisciplinary Vol. 4 No. 3 (2026): HORIZON: Indonesian Journal of Multidisciplinary (In-Press)
Publisher : Lembaga Intelektual Muda (LIM) Maluku

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54373/hijm.v4i3.5491

Abstract

This study aims to analyse the optimisation of local tax revenue in the City of Surabaya based on data sourced from local policy documents, local government financial reports, and official publications by the Regional Revenue Agency. The research findings indicate that local tax revenue has shown consistent growth and makes a significant contribution to local own-source revenue. This growth is primarily driven by the implementation of the e-SPTPD digital tax system, which has improved administrative efficiency, reporting transparency, and taxpayer compliance, particularly within the trade and services sectors. Other key findings indicate that tax digitalisation not only accelerates service processes but also expands the scope of oversight and the tax compliance base. However, optimisation still faces challenges in the form of low digital literacy among taxpayers, limited human resource capacity, as well as sub-optimal inter-agency integration and overlapping regulations. Consequently, strengthening digital tax literacy, enhancing the competence of civil servants, and cross-agency system integration are key factors in ensuring the sustainability of local revenue growth. Thus, the optimisation of local taxation relies not only on digital systems but also on institutional readiness and public adaptation to the transformation of public services.
Co-Authors A'ini, Binthi Nur Abdillah, Dicky Candra Aini, Fitri Nur Aliy, Adhim Lathif Almuqita, Arinda Qomarin Andio, Raffa Weybi Anindya, Naurah Tsani Anita Fitrie, Revienda Arini, Amelia Putri Artanti, Dian Febri Asa Handsant, Farah Fatima Aulia, Salsabila Safira B, Bunga Bambang Sigit Widodo Christfiant, Farell Ramses Dalilah, Camilla Damayanti, Olivia Putri Deby Febriyan Eprilianto Dewantari, Dewantari Dewi, Cindhe Wati Kartika Dwi Iswahyudi, Sultan Ahmad Dzikrina, Anfara Aisyanda Fadilla, Anisa Nur Fauzi, Agus Machfud Firmansyah, Adji Fitrie , Revienda Anita Fitrie, Revienda Anita FITROTUN NISWAH Funuha, Ikhfananfalul Galih Wahyu Pradana Girsang, Kevin Crhistoper Hafizh, Muhammad Aufa Hakim, Fathan Adrean Hamas, Halimahtus Sadiyah Putri Handayani, Avita Hanindiya, Denok Elvira Harmanto Harmanto Haweningrum, Widya Herman, Berlinda Shilvana Hikmiyah, Maslachatul Hilmi, Ahmad Nizar Husna, Roihana Nuria INDAH PRABAWATI Indrawati, Tri Mei Kumalasari, Nadya Intan Lukmawati, Rizka Wahyu M, Meirinawati Maharani, Della Sabrina Maharani, Delviga Septiyan Maharani, Metha Maruf, Muhammad Farid May, Ingla Pamella Aulia Ma’ruf, Muhammad Farid Megawati, Suci MEIRINAWATI Meirinawati Meirinawati, Meirinawati Melda Fadiyah Hidayat, Melda Fadiyah Nisaa', Aulia Khoirun Nizwah, Fitrotun Nourmanita, Neny Ayu Noviana, Nabella Artha Dwi Novitasari, Erika Rahma Nuansa Bayu Segara Octaverina, Shelina Rintan Oktariyanda, Trenda Aktiva Pambudi Luhur, Mochamad Farros Prastiyono, Hendri Pratama, Aditya Bagus Prayogo, Arsy Nesya Putri, Aurelia Patricia Putri, Cheryll Nandissya Aulya Putri, Marshanda Ika Amelia Rahma, Evanda Arsinta Ramadhani, Intan Putri Ramadhani, Ziana Zain Ramandhani, Amalia Ramdhani, Ilham Ratri, Wara Mustika Pudyaning Revienda Anita Fitrie Rojabi, Muhammad Alka Gustiyan Romadhon, Akbar Kurnia Safarah, Aidii Samudra, AR. Agusta Saputra, Daffa Eka Sari, Putri Indah Septianingrum, Ika Putri Kumalasari Setya Utami, Adinda Nur Shafira, Fannisa Nabila Shafira, Katerina Taqwa, Muhammad Decavarya Amarobit Tiaranita, Nasywa Rahmadhanty Wafa’, Naufal Syaraful Wicaksono, Rayhan Adi Wulandari, Elen Ayu Yudiansyah, Indira Ardina Yulika, Ikhlima Rahma Yustanika, Nuarsada