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Journal : Jurnal Manajemen Universitas Bung Hatta

PENGARUH ISLAMIC ATTRIBUTES, DESTINATION ATTRIBUTES DAN QUALITY OF SERVICE TERHADAP ISLAMIC TOURISM SATISFACTION PANTAI TIRAM PARIAMAN Muhammad Luthfi; Irda Irda; Reni Yuliviona
JURNAL MANAJEMEN UNIVERSITAS BUNG HATTA Vol 14 No 2 (2019): JURNAL MANAJEMEN UNIVERSITAS BUNG HATTA
Publisher : Management Department, Faculty of Economics and Business, Universitas Bung Hatta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37301/jmubh.v14i2.14812

Abstract

This study aims to determine the effect of Islamic Attributes, Destination Attributes and Quality of  Service on Islamic Tourism Satisfaction Tiram Beach in Pariaman. This is phenomenon of seasonal tourist visits to the tourist area Tiram Beach. The sample in this study was tourists who traveled in the tourist area of Tiram Beach in Pariaman totaling eighty respondents. The sampling technique is purposive sampling. The type of data in this study are primary data from questionnaires. The data analysis method in this study was Smart PLS analysis. Hypothesis testing using the R-Square test to see the results of the influence of independent variables on the dependent variable. The results of this study found that the Islamic Attitude and Destination Attributes had a significant effect and Quality of Service did not significantly influence tourist satisfaction
Determinants of Tourist Satisfaction in Silokek Geopark Tourism Afrizal Afrizal; Nusrat Jahan; Reni Yuliviona
Jurnal Manajemen Universitas Bung Hatta Vol. 18 No. 1 (2023): Jurnal Manajemen Universitas Bung Hatta
Publisher : Management Department, Faculty of Economics and Business, Universitas Bung Hatta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37301/jmubh.v18i1.22101

Abstract

This study aims to prove the effect of location, promotion, and facilities on tourist satisfaction. This study uses data collection methods by distributing questionnaires. The respondents of this study are the tourists who visited the Silokek Geopark tourism located in West Sumatra, Indonesia, with a total of 80 respondents. The data analysis method in this research is SEM-PLS. The hypotheses in this study were tested using analytical techniques, including Measurement Model Assessment, Descriptive Analysis, R Square, Q Square and Structural Model Assessment. From the test results, it can be concluded that the location and promotion have no effect on satisfaction at the Silokek Geopark tourist attraction, and facilities positively affect satisfaction at the Silokek Geopark tourist attraction.
The Role of Employee Engagement as a Mediation of The Relationship Between Psychological Empowerment and Human Resource Practices on Job Satisfaction Haryanto, Bayu; Sri Mulatsih, Listiana; Yuliviona, Reni
JURNAL MANAJEMEN UNIVERSITAS BUNG HATTA Vol 19 No 1 (2024): Jurnal Manajemen Universitas Bung Hatta
Publisher : Management Department, Faculty of Economics and Business, Universitas Bung Hatta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37301/jmubh.v19i1.24079

Abstract

This research aims to analyze the relationship between psychological empowerment and human resource practice with job satisfaction mediated by employee engagement. The respondents in this study were all educational staff at a private university in Padang City, Indonesia, which numbered as many as 130 employees using census techniques. Data collection method using a questionnaire with measurement of research variables using a survey questionnary based on the Likert-5 scale. The data analysis model in this study was tested using SmartPLS software version 4.0.9.5. Research findings show that psychological empowerment affects employee engagement, psychological empowerment affects job satisfaction, and human resource practice affects job satisfaction. Human resource practices have no influence on employee engagement. Employee engagement have no influence on job satisfaction. Employee engagement does not mediate the relationship between psychological empowerment and job satisfaction. Employee engagement does not mediate the relationship between human resource practice and job satisfaction.
The Effect of Tourist Attractions and Facilities on Tourist’ Revisit Intention in Kerinci Regency, with Visitor Satisfaction as a Mediating Variable Pratama, Agis; Zaitul, Zaitul; Yuliviona, Reni
JURNAL MANAJEMEN UNIVERSITAS BUNG HATTA Vol 20 No 1 (2025): Jurnal Manajemen Universitas Bung Hatta
Publisher : Management Department, Faculty of Economics and Business, Universitas Bung Hatta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37301/jmubh.v20i1.27096

Abstract

Penelitian ini bertujuan untuk menguji pengaruh daya tarik wisata dan fasilitas wisata terhadap minat berkunjung kembali wisatawan, dan menguji peran variabel kepuasan pengunjung sebagai mediasi. Penelitian ini didukung oleh Teori Diskonfirmasi Harapan. Penelitian ini menggunakan strategi kuantitatif untuk mengumpulkan data primer dengan menyebarkan kuesioner kepada 95 responden yang merupakan wisatawan di tempat wisata Kabupaten Kerinci tahun 2024. Kuesioner diisi oleh semua responden, dengan persentase respons 100%. Perangkat lunak statistik Smart-Partial Least Square (PLS) 3.0 digunakan untuk menganalisis data dengan menggunakan model Measurent Model Assessment (MMA). Evaluasi model pengukuran dan penilaian model struktural menghasilkan hasil dengan daya prediksi dan relevansi yang tinggi. Pengujian hipotesis menunjukkan empat pengaruh langsung yang signifikan: (i) daya tarik wisata dan minat berkunjung kembali; (ii) daya tarik wisata dan kepuasan pengunjung wisata; (iii) fasilitas wisata dan kepuasan pengunjung wisata; (iv) kepuasan pengunjung dan minat berkunjung kembali. Namun, ada satu pengaruh langsung yang tidak signifikan, yaitu fasilitas wisata dan minat berkunjung kembali. Selain itu, pengujian hipotesis menunjukkan bahwa kepuasan pengunjung memediasi hubungan antara daya tarik wisata dengan niat wisatawan untuk berkunjung kembali dengan tipe mediasi komplementer, dan kepuasan pengunjung memediasi hubungan antara fasilitas wisata dengan niat wisatawan untuk berkunjung kembali dengan tipe mediasi tidak langsung saja.