Article Per Year (5 Year)
p-Index From 2021 - 2026
4.033
P-Index
This Author published in this journals
All Journal Pendas : Jurnah Ilmiah Pendidikan Dasar Jurnal Ilmu Manajemen JURNAL LENTERA BISNIS Dinasti International Journal of Management Science International Journal of Religious and Cultural Studies Jurnal Ilmiah Kajian Keimigrasian (JIKK) Jurnal Abdimas Imigrasi (JaIM) TEMATICS : TECHNOLOGY MANAGEMENT AND INFORMATICS RESEARCH JOURNALS Jurnal Visi Komunikasi Jurnal Pendidikan dan Ilmu Sosial Jurnal Ilmu Sosial, Pendidikan Dan Humaniora Mimbar Administrasi Mandiri Journal of Administration and International Development Jurnal TNI Angkatan Udara Jurnal Cendekia Ilmiah Indonesian Law Journal Jurnal Ilmiah Manajemen Dan Kewirausahaan Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Habbi Firlana
Politeknik Imigrasi
Religion Aerospace Engineering Humanities Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

Published : 27 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 27 Documents
Search

 1   2   3 
PENGARUH KOMUNIKASI INTERPERSONAL DAN PEMANFATAAN TEKONOLOGI INFORMASI TERHADAP KUALITAS PELAYANAN PASPOR DI KANTOR IMIGRASI KELAS I KHUSUS NON TPI JAKARTA SELATAN Mulyawan, Budy; Firlana, Habbi; Kristi Wibowo, Pascalis Danny; Mastur, Anida Sri Rahayu; Adillah, Muhammad Arief; Widayat, Wisnu
JURNAL LENTERA BISNIS Vol. 15 No. 1 (2026): JURNAL LENTERA BISNIS, JANUARI 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i1.1880

Abstract

Along with the increasing use of social media as a means of public communication, the direct role of interpersonal communication between officers and the public remains an essential element in providing quality services. This phenomenon has become a real public concern, especially at the South Jakarta Special Class I Non-TPI Immigration Office, regarding the quality of interpersonal communication demonstrated by immigration officers during the passport application interview process. The objectives of this study are as follows: 1) To analyze the influence of immigration officers' interpersonal communication at the South Jakarta Special Class I Non-TPI Immigration Office on the quality of passport services; 2) To analyze the influence of information technology utilization at the South Jakarta Special Class I Non-TPI Immigration Office on the quality of passport services; 3) To analyze the combined influence of immigration officers' interpersonal communication and information technology utilization on the quality of passport services at the Immigration Office. This study uses a quantitative method with a survey approach to analyze the relationship between interpersonal communication variables, information technology utilization, and passport service quality. The t-test results for the second model obtained a significance value for the Interpersonal Communication variable of 0.000 (t = 4.953). The Information Technology variable was 0.000 (t = 14.361). The F-test results for the second model obtained a calculated F value of 1004.211 with a significance value of 0.000, which is smaller than α = 0.05.
Administrasi Keimigrasian di Indonesia: Tantangan dan Prospek dalam Era Globalisasi Muhammad Rifky Satriawan; Mas Budi Priyatno; Habbi Firlana
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 4 No. 3 (2025): September : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v4i3.5434

Abstract

This study examines the dynamics of immigration administration in Indonesia, amidst the increasing mobility of people across borders due to globalization. This situation positions immigration administration as a strategic instrument for public service and safeguarding national sovereignty. The purpose of this study is to describe immigration administration regulations, analyze the challenges faced in their implementation, and identify prospects for their future development. This study uses qualitative methods with a literature review approach and normative analysis. Research data are sourced from primary legal sources, such as Law Number 6 of 2011, which was amended by Law Number 63 of 2024, as well as secondary legal sources such as journal articles and official reports. The results show that Indonesia has implemented reforms through regulatory updates and the digitalization of services such as e-visas and the Immigration Management Information System SIMKIM. However, challenges remain, including suboptimal inter-agency coordination, limited human resources, and gaps between regulations and practice. Future prospects focus on strengthening transparent governance, developing an integrated digital system, and increasing the capacity of immigration officials to address global dynamics.
KOMPETENSI DIGITAL ASN DALAM MENDUKUNG KUALITAS PELAYANAN PUBLIK BERBASIS ELEKTRONIK: KAJIAN LITERATUR Tania, Revi; Danny Kristi Wibowo, Pascalis; Firlana, Habbi
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 11 No. 3 (2026): Volume 11 No. 3, September 2026
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v11i3.59683

Abstract

Government digital transformation demands civil servants (ASN) to act not merely as technology users, but as primary actors determining the quality of electronic services. This article aims to examine the relationship between ASN digital competency and electronic-based public service quality, identify competency strengthening challenges, and formulate implementable strategies. A descriptive-analytical literature review method was applied, drawing on national and international journals, regulations, and government policy documents from 2019–2025. Findings indicate that ASN digital competency is an irreplaceable prerequisite for quality electronic services, encompassing seven dimensions: digital literacy, data management, digital communication, information security, technology adaptation, digital ethics, and technical problem-solving. Electronic service quality measured through speed, accuracy, responsiveness, accessibility, and security demonstrably correlates with ASN digital capacity as service operators. Key challenges identified include inter-agency competency gaps, formalistic training, resistance to change, and a bureaucratic culture not yet fully oriented toward digital service delivery.
1. LITERATURE REVIEW: THE ROLE OF WORK ENGAGEMENTAND EMPLOYEE AGILITY ON THE QUALITYOF IMMIGRATION SERVICES Maharani Yuniko Susanti; Habbi Firlana; Pascalis Danny Kristi Wibowo; Nur Priyanto; Suroso; Anwar Hendro; Tutidikatama; Andri Gandhy
Jurnal TNI Angkatan Udara Vol 5 No 3 (2026): Jurnal TNI Angkatan Udara Triwulan Ketiga
Publisher : Staf Komunikasi dan Elektronika, TNI Angkatan Udara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62828/a2645g46

Abstract

This study aims to analyze the relationship between employee agility and workengagement, as well as their implications for the quality of immigration services, using aliterature review approach. Technological advancements, digital transformation, and risingpublic expectations regarding public services require organizations—including immigrationagenciesto possess a workforce that is both adaptive and highly engaged. Employee agilityand work engagement are identified as key factors in enhancing service quality. The researchemploys a literature review method, examining five scholarly articles published between 2024and 2025 that were selected based on their relevance to the research topic. Data wereanalyzed descriptively through the identification, categorization, and synthesis of findings fromprevious studies. The review indicates that work engagement contributes positively toenhancing employee agility, while employee agility is influenced by various factors such asorganizational support, leadership, digital competence, and human resource managementpractices. The synthesis further reveals that employees with high work engagement and strongadaptability have the potential to deliver services that are more effective, responsive, andoriented toward public needs. The study concludes that employee agility and work engagementare crucial factors in improving the quality of immigration services. This research contributes ascholarly synthesis of the relationship between these two variables, serving as a conceptualfoundation for future empirical research and as a reference for formulating human resourcemanagement strategies within immigration agencies.
5. IMPLEMENTATION OF IMMIGRATION STAY PERMIT POLICY:COLLABORATION BETWEEN THE MINISTRY OF INVESTMENT, THEMINISTRY OF MANPOWER, AND THE IMMIGRATION AGENCY TO ENSURETHE INVESTMENT CLIMATE Syahlu Refina Mandini Febriani; Habbi Firlana; Rahmawati Nurul Jannah; Muchammad Furqon Muchaddats; Suroso; Nur Priyanto; tutiaditama
Jurnal TNI Angkatan Udara Vol 5 No 3 (2026): Jurnal TNI Angkatan Udara Triwulan Ketiga
Publisher : Staf Komunikasi dan Elektronika, TNI Angkatan Udara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62828/twppf881

Abstract

This study aims to analyze the benefits of transforming public service governanceinto an ecosystem that utilizes an integrated digital system. In realizing the vision of GoldenIndonesia 2045, integration of inter-agency licensing bureaucracy is crucial for attracting foreigninvestment. This study analyzes the collaboration between the Ministry of Investment, the Ministryof Manpower, and the Directorate General of Immigration in facilitating foreign worker licensingand residence permits in Special Economic Zones. A descriptive qualitative approach was used,utilizing secondary data through documentation studies and content analysis of the latestregulations and technical policies for 2025-2026. The integration of the Online Single Submission(OSS), TKA Online, and E-Visa systems has transformed public service governance into anintegrated digital ecosystem. This automation significantly reduces business operational costs,as evidenced by the automatic issuance of Limited Stay Permits (ITAS) within 24 hours and theimplementation of strict selective policies. This synergy has had a direct impact on investmentrealization, reaching IDR 1,931.2 trillion and absorbing 2.7 million workers by 2025. This crossministerial collaboration has successfully created an efficient and transparent investment climate,while simultaneously strengthening national security through data-driven surveillance andbiometric technology.
2. OPTIMIZING HUMAN RESOURCE MANAGEMENTAS A QUALITY IMPROVEMENT STRATE Neisha Kurnia Damayanti; Habbi Firlana; Pascalis Danny Kristi Wibowo; Nur Priyanto; Suroso; Anwar Hendro; Tutidikatama; Farrid Hidayat
Jurnal TNI Angkatan Udara Vol 5 No 3 (2026): Jurnal TNI Angkatan Udara Triwulan Ketiga
Publisher : Staf Komunikasi dan Elektronika, TNI Angkatan Udara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62828/62xyx907

Abstract

This study aims to analyze the optimization of human resource management asa strategy to enhance the quality of immigration public services. Human resource managementplays a crucial role in improving public service quality, particularly in immigration services,which demand precision, responsiveness, professionalism, and public trust. Immigrationservices involve not only administrative procedures but also legal certainty, document security,public mobility, and the nation's image in serving both citizens and foreign nationals. This studyemploys a descriptive qualitative approach through a literature review, examining relevant priorresearch on human resource management, employee competence, public service quality,digital service innovation, workload, and immigration services. The findings indicate that thequality of immigration public services is significantly influenced by employee competence, workdiscipline, professionalism, integrity, workload management, and employee readiness to adaptto digital-based services. Human resource optimization can be achieved through competencedevelopment, continuous training, appropriate personnel placement, workload evaluation, thestrengthening of a service culture, and the enhancement of digital literacy. The studyrecommends that immigration agencies prioritize human resource development as a strategicelement of public service reform. Robust human resource management can facilitateimmigration services that are faster, transparent, responsive, and oriented toward publicneeds.
FULL E-BOOK INDONESIAN LAW JOURNAL VOLUME 16 N0. 2, 2023 Mas Subagyo Eko Prasetyo; Syafrida; Pardomuan Gultom; Koento Pinandito Nugroho Irianto; Dicky Surya Dharma; Habbi Firlana; Pascalis Dani Kriti Wibowo; Annisa Hafizhah; Aji Baskoro; Aisha Radha Wahyuda
Indonesian Law Journal Vol. 16 No. 2 (2023): Indonesian Law Journal Volume 16 No 2, 2023
Publisher : Badan Pembinaan Hukum Nasional Kementerian Hukum Republik Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33331/fdasxe20

Abstract

The 2023's second edition of Indonesian Law Journal Volume 16 No. 2 has been published. The discussion topic of this edition is The Legal Perspective on NFT and Metaverse as Future Intellectual Property Issues. This edition presents 5 (five) articles from authors with various backgrounds. Please enjoy reading as we hope these article in our Journal are beneficial and constructive towards the development of national law.
Co-Authors Afsholikhati, Imania Aisha Radha Wahyuda Aji Baskoro Akhmad Aditya Jonea Firmansyah Anak Agung Gede Sugianthara Andri Gandhy Annisa Hafizhah Anwar Hendro Ardi, Imma Yedida Arief Febrianto Arief Febrianto, Arief Ayuningtyas, Diah Woro Bawono, Sri Kuncoro Bobby Briando Briando, Bobby Budy Mulyawan, Budy Cahyaningtyas, Riza Putri Dicky Surya Dharma Fadhillah, Achmad Asyraq Farrid Hidayat Fauzi, Yusron Hamdi, Muhammad Arief Hanin Jauza Rahman Koento Pinandito Nugroho Irianto Maharani Yuniko Susanti Mandacan, Ebsan Hezron Mas Budi Priyatno Mas Budi Priyatno Mas Subagyo Eko Prasetyo Mastur, Anida Sri Rahayu Maulidia, Hanifa Muchammad Furqon Muchaddats Muhammad arief adillah Muhammad Faza Nugraha Muhammad Rifky Satriawan Neisha Kurnia Damayanti Nur Priyanto Pardomuan Gultom Pascalis Dani Kriti Wibowo Pascalis Danny Kristi Wibowo Priyatno, Mas Budi Purnomo, Agung Sulistyo Rahmawati Nurul Jannah Ramadan, Dika Puji Rhama Agung Sanjaya Rita Kusuma Astuti Seno Setyo Pujonggo Sohirin Sohirin, Sohirin Suroso Syafrida Syahlu Refina Mandini Febriani Tania, Revi Tutiaditama Tutidikatama Virra Wirdhiningsih Widayat, Wisnu