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All Journal Pendas : Jurnah Ilmiah Pendidikan Dasar Jurnal Ilmu Manajemen JURNAL LENTERA BISNIS Dinasti International Journal of Management Science International Journal of Religious and Cultural Studies Jurnal Ilmiah Kajian Keimigrasian (JIKK) Jurnal Abdimas Imigrasi (JaIM) TEMATICS : TECHNOLOGY MANAGEMENT AND INFORMATICS RESEARCH JOURNALS Indonesian Research Journal on Education Jurnal Pengabdian Masyarakat dan Riset Pendidikan Horizon: Indonesian Journal of Multidisciplinary Jurnal TNI Angkatan Udara Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis
Pascalis Danny Kristi Wibowo
Politeknik Imigrasi Dan Pemasyarakatan Indonesia
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Physics Social Sciences Other

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Pengembangan Kerangka Konseptual Risiko Migrasi Hybrid Cloud Computing: Tinjauan Literatur Naratif Perspektif Sistem Informasi Cakra Trinata; Vita Nurul Fathya; Besse Hartati; Arief Febrianto; Pascalis Danny Kristi Wibowo
HORIZON: Indonesian Journal of Multidisciplinary Vol. 4 No. 3 (2026): HORIZON: Indonesian Journal of Multidisciplinary
Publisher : Lembaga Intelektual Muda (LIM) Maluku

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54373/hijm.v4i3.5485

Abstract

Migration to hybrid cloud computing is increasingly being implemented by organizations to achieve a balance between flexibility, security, and cost efficiency in supporting digital transformation. However, integration across private and public cloud environments and the use of multi-cloud environments creates technical and socio-technical complexities that increase operational risks. This study aims to develop a conceptual framework for hybrid cloud migration risks from an Information Systems perspective. The research method uses a narrative literature review of 23 relevant scientific articles. The analysis process is carried out in two stages: grouping literature findings into operational risk domains and mapping risks using Threat, Vulnerability, Risk Factors, Impact, and Damage components. The results identify eight key risk domains, including information security and privacy, compliance and regulation, migration costs, downtime and service availability, existing system integration and compatibility, interoperability and lock-in risk, observability and cross-cloud monitoring, and socio-technical readiness and information technology governance. The resulting conceptual framework emphasizes the importance of integrated risk management through a combination of technical controls and governance mechanisms. Practically, this framework can be utilized to help organizations identify, prioritize, and mitigate hybrid cloud migration risks more systematically.  
Analisis Pengaruh Sarana Prasarana dan Kinerja Pegawai terhadap Kepuasan Pemohon Layanan Publik di Kantor Imigrasi Jakarta Barat Muh. Syeh Yusuf; Pascalis Danny Kristi Wibowo; Anida Sri Rahayu Mastur
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 4 No. 3 (2025): September : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v4i3.5435

Abstract

Quality public services require adequate infrastructure and optimal employee performance. The West Jakarta Immigration Office, as a public service provider, is obligated to address the needs of the community in accordance with its duties and functions. This research will examine the contribution of infrastructure and civil servant performance to public satisfaction with public services at the West Jakarta Immigration Office. Qualitative research using a direct survey was the method of choice. The sample was determined using the Slovin formula, and data were obtained from pre-processed questionnaires. A t-test in multiple linear analysis was performed, along with the coefficient of determination and f-test. The results showed that satisfaction was significantly and positively influenced by infrastructure, as was employee performance. Both variables contributed strongly to public service satisfaction. In conclusion, improving infrastructure quality and optimizing employee performance are important factors in creating satisfaction with complaints at the West Jakarta Immigration Office. This research is expected to contribute to enriching the public sector service literature, particularly regarding infrastructure, human resources, and service quality. Practically, these findings can provide input for the leadership of the West Jakarta Immigration Office in formulating policies that focus on infrastructure investment and employee capacity development. In this way, it is hoped that more efficient, transparent and accountable services can be achieved, in line with public demands for good and responsive governance.
Analysis of the Zero Rupiah Passport Policy in Supporting Passport Issuance for Prospective Indonesian Migrant Workers Dwiki Praditya; Intan Nurkumalawati; Pascalis Danny Kristi Wibowo
Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis Vol. 6 No. 2 (2025): Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis
Publisher : Univiversitas Dr. Djar Wattiheluw

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study examines the Zero Rupiah Passport Policy as a form of state intervention designed to support the protection and fulfillment of Indonesian migrant worker candidates’ administrative rights, especially in the passport issuance process. Employing a qualitative-descriptive method through literature review of policy documents, regulations, and prior studies, the research identifies how the policy reduces financial barriers while signaling the government’s commitment to strengthening migration governance. Nevertheless, challenges persist, including limited dissemination, unequal institutional readiness, and disparities in regional implementation. The study contributes theoretically by mapping the policy framework through its stages of formulation, implementation, and impact, while recommending further evaluative and field- based research. In doing so, it enriches academic discourse on inclusive and equitable public service and migration policies.
KOMPETENSI DIGITAL ASN DALAM MENDUKUNG KUALITAS PELAYANAN PUBLIK BERBASIS ELEKTRONIK: KAJIAN LITERATUR Tania, Revi; Danny Kristi Wibowo, Pascalis; Firlana, Habbi
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 11 No. 3 (2026): Volume 11 No. 3, September 2026
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v11i3.59683

Abstract

Government digital transformation demands civil servants (ASN) to act not merely as technology users, but as primary actors determining the quality of electronic services. This article aims to examine the relationship between ASN digital competency and electronic-based public service quality, identify competency strengthening challenges, and formulate implementable strategies. A descriptive-analytical literature review method was applied, drawing on national and international journals, regulations, and government policy documents from 2019–2025. Findings indicate that ASN digital competency is an irreplaceable prerequisite for quality electronic services, encompassing seven dimensions: digital literacy, data management, digital communication, information security, technology adaptation, digital ethics, and technical problem-solving. Electronic service quality measured through speed, accuracy, responsiveness, accessibility, and security demonstrably correlates with ASN digital capacity as service operators. Key challenges identified include inter-agency competency gaps, formalistic training, resistance to change, and a bureaucratic culture not yet fully oriented toward digital service delivery.
1. LITERATURE REVIEW: THE ROLE OF WORK ENGAGEMENTAND EMPLOYEE AGILITY ON THE QUALITYOF IMMIGRATION SERVICES Maharani Yuniko Susanti; Habbi Firlana; Pascalis Danny Kristi Wibowo; Nur Priyanto; Suroso; Anwar Hendro; Tutidikatama; Andri Gandhy
Jurnal TNI Angkatan Udara Vol 5 No 3 (2026): Jurnal TNI Angkatan Udara Triwulan Ketiga
Publisher : Staf Komunikasi dan Elektronika, TNI Angkatan Udara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62828/a2645g46

Abstract

This study aims to analyze the relationship between employee agility and workengagement, as well as their implications for the quality of immigration services, using aliterature review approach. Technological advancements, digital transformation, and risingpublic expectations regarding public services require organizations—including immigrationagenciesto possess a workforce that is both adaptive and highly engaged. Employee agilityand work engagement are identified as key factors in enhancing service quality. The researchemploys a literature review method, examining five scholarly articles published between 2024and 2025 that were selected based on their relevance to the research topic. Data wereanalyzed descriptively through the identification, categorization, and synthesis of findings fromprevious studies. The review indicates that work engagement contributes positively toenhancing employee agility, while employee agility is influenced by various factors such asorganizational support, leadership, digital competence, and human resource managementpractices. The synthesis further reveals that employees with high work engagement and strongadaptability have the potential to deliver services that are more effective, responsive, andoriented toward public needs. The study concludes that employee agility and work engagementare crucial factors in improving the quality of immigration services. This research contributes ascholarly synthesis of the relationship between these two variables, serving as a conceptualfoundation for future empirical research and as a reference for formulating human resourcemanagement strategies within immigration agencies.
8. BUDGET EVALUATION AS A BASIS FOR IMPROVING BUDGET QUALITY Cherry Jelita Saugi; Rita Kusuma Astuti; Pascalis Danny Kristi Wibowo; Nur Priyanto; Suroso; Anwar Hendro; Tutidikatama; Firmansyah
Jurnal TNI Angkatan Udara Vol 5 No 3 (2026): Jurnal TNI Angkatan Udara Triwulan Ketiga
Publisher : Staf Komunikasi dan Elektronika, TNI Angkatan Udara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62828/49psd991

Abstract

This study aims to analyze the role of budget evaluation as a basis for improvingbudgeting quality in public sector organizations. The study applies a qualitative approach usinga literature review method covering 15 scientific articles on budget evaluation, performancebased budgeting, budget effectiveness and efficiency, accountability, internal control systems,human resource quality, and the use of budgeting information systems. The data were analyzedthrough content and thematic analysis involving identification, reduction, coding, thematicclassification, and interpretation. The findings indicate that budget evaluation contributes toidentifying discrepancies between plans and realization, assessing the effectiveness andefficiency of fund utilization, improving the clarity of performance indicators, and strengtheningbudget accountability. Budgeting quality is also influenced by human resource competence, dataquality, integration between planning and budgeting, information system utilization, and internalcontrol. The main constraints include inaccurate performance indicators, low budget absorption,limited staff capacity, system disruptions, and weak utilization of evaluation results as feedback.The study concludes that budget evaluation should be conducted periodically, supported byreliable data, and followed up in the preparation of the next budgeting period to produce a moreeffective, efficient, measurable, transparent, and results-oriented budgeting process.
2. OPTIMIZING HUMAN RESOURCE MANAGEMENTAS A QUALITY IMPROVEMENT STRATE Neisha Kurnia Damayanti; Habbi Firlana; Pascalis Danny Kristi Wibowo; Nur Priyanto; Suroso; Anwar Hendro; Tutidikatama; Farrid Hidayat
Jurnal TNI Angkatan Udara Vol 5 No 3 (2026): Jurnal TNI Angkatan Udara Triwulan Ketiga
Publisher : Staf Komunikasi dan Elektronika, TNI Angkatan Udara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62828/62xyx907

Abstract

This study aims to analyze the optimization of human resource management asa strategy to enhance the quality of immigration public services. Human resource managementplays a crucial role in improving public service quality, particularly in immigration services,which demand precision, responsiveness, professionalism, and public trust. Immigrationservices involve not only administrative procedures but also legal certainty, document security,public mobility, and the nation's image in serving both citizens and foreign nationals. This studyemploys a descriptive qualitative approach through a literature review, examining relevant priorresearch on human resource management, employee competence, public service quality,digital service innovation, workload, and immigration services. The findings indicate that thequality of immigration public services is significantly influenced by employee competence, workdiscipline, professionalism, integrity, workload management, and employee readiness to adaptto digital-based services. Human resource optimization can be achieved through competencedevelopment, continuous training, appropriate personnel placement, workload evaluation, thestrengthening of a service culture, and the enhancement of digital literacy. The studyrecommends that immigration agencies prioritize human resource development as a strategicelement of public service reform. Robust human resource management can facilitateimmigration services that are faster, transparent, responsive, and oriented toward publicneeds.
4. INTEGRATION OF IMMIGRATION ADMINISTRATION AND NATIONALPOLICE INFORMATION SYSTEMS TO ENHANCE SERVICE QUALITY Nabila Nasywa Armita Siahaan; Pascalis Danny Kristi Wibowo; Rita Kusuma Astuti; Nur Priyanto; Suroso; Anwar Hendro; Tutidikatama; Hendri Himawan; Ida Farida
Jurnal TNI Angkatan Udara Vol 5 No 3 (2026): Jurnal TNI Angkatan Udara Triwulan Ketiga
Publisher : Staf Komunikasi dan Elektronika, TNI Angkatan Udara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62828/mac61394

Abstract

This study aims to analyze how the integration of the Immigration AdministrationInformation System and the information system of the Indonesian National Police can improveservice quality. The increasing intensity of human activities and cross-border mobility requiresthe state to ensure immigration services are fast and precise. These services are also expectedto be accurate and secure to support supervision when dealing with immigration-related risks.This study was initially conducted based on the finding that inter-agency coordination remainssuboptimal and that the existing regulations are not yet sufficiently appropriate. Therefore, thestudy employed a qualitative approach using a literature review method based on 15 scientificarticles. The data were analyzed through content and thematic analysis before the finalconclusions were drawn. The findings show that the proper integration of immigration and policeinformation systems can improve inspection accuracy and strengthen service coordination. Theanalysis also confirms that successful integration does not depend solely on technology, butalso requires attention to several elements, including appropriate regulations and the accuracyof officers in carrying out their duties. In addition, cybersecurity measures are needed to preventdata breaches and unauthorized access. Based on these findings, it can be concluded thatinformation system integration is a strategic step toward achieving immigration services that aremore effective, efficient, and accountable.
Co-Authors Abadi, Ilham Setya Alfian, Edwin Andri Gandhy Anwar Hendro Ardi, Imma Yedida Arief Febrianto Arief Febrianto Arief Febrianto Arief Febrianto, Arief Bawono, Sri Kuncoro Besse Hartati Besse Hartati Bobby Briando Briando, Bobby Budy Mulyawan, Budy Cakra Trinata Cakra Trinata Catur Susaningsih Cherry Jelita Saugi Dila Permatasari Dwiki Praditya Farrid Hidayat Fathya, Vita Nurul Fikries, Novantio Firmansyah Ginting, Arico Habbi Firlana Hendri Himawan Ida Farida Intan Nurkumalawati Ismail Joy Tiurman Tampubolon Maharani Yuniko Susanti Malik, Rangga Aditya Safruddin Mandacan, Ebsan Hezron Mas Budi Priyatno Mastur, Anida Sri Rahayu Muh. Syeh Yusuf Muhammad arief adillah Nabila Nasywa Armita Siahaan Neisha Kurnia Damayanti Nur Priyanto Nurdin Musliman Nurkumalawati, Intan Praditya, Dwiki Priyatno, Mas Budi Putri, Eliska Bia Kusuma Razilu, Razilu Rita Kusuma Astuti Seno Setyo Pujonggo Sohirin Sohirin, Sohirin Suroso Tania, Revi Tongam Gustaf Christoper Edwin Tutidikatama Vita Nurul Fathya Widayat, Wisnu Yulfianto, Ade