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Implementation of the Village Revenue and Expenditure Budget Policy (APBDes) in Infrastructure Development in 2019 (Study in Tiambang Village, Pematang Tiga District, Central Bengkulu Regency) Herdiyansyah Herdiyansyah; Yusuarsono Yusuarsono; Antonio Imanda
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 2 No. 1 (2022): JUNI
Publisher : Penerbit ADM

The purpose of this study is the Implementation of Village Income and Expenditure Budget (APBDes) on Infrastructure Development in 2019 (in Tiambang Village, Pematang Tiga Sub-District, Central Bengkulu Regency). This research is categorized as descriptive qualitative using data collection methods of interviews, observation and documentation. The selection of informants by purposive sampling consisted of seven people using the theory of the principles of APBDes according to Edi Suharto, (2010: 80). Siding with community groups, in making village physical development plans not all village communities are involved and development planning decisions still depend on the village head. Transparent, budget preparation and accountability financial reports for the physical development of village communities do not get accountability reports for development results. can be accounted for, the accountability report and the amount of the village physical development budget is accepted by the community but is not comprehensive. Participation, the community does not participate in the implementation of village physical development because they are only representatives of groups in the community. Democracy, in the physical development process of the village head is always open to receiving suggestions from the village community. Sustainable, Development in the village is budgeted annually in relation to the interests of the village community. Effective, project development runs on time according to the target to be achieved. Efficient, the development carried out by Tiambang village government has been maximized due to visible economic and social changes.

Administrative Services of the Faculty of Social Sciences in University of Dehasen Bengkulu for Students During the Covid-19 Pandemic Dea Gusholianda; Evi Lorita; Yusuarsono Yusuarsono
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 2 No. 1 (2022): JUNI
Publisher : Penerbit ADM

This study aims to determine the Administrative Services of the Faculty of Social Sciences, Dehasen Bengkulu University to Students During the Covid19 Pandemic. This research uses qualitative research methods. The focus in this research is administrative services which are measured through the indicators of the Bengkulu Dehasen University Administration System in the Covid 19 Pandemic Period in Providing Services to Students. Methods of data collection using interview techniques, observation and documentation. Based on the research results, it is known that: (1) Tangibility (Direct Evidence): FIS buildings and rooms are good because they are neatly arranged, clean and beautiful. Providing services to students is carried out in a faculty room that has been given a glass partition or through a service locker. Where in the locker there is a notification regarding the prohibition for crowding, the 3M rule (wearing a mask, washing hands and keeping a distance). (2) Reliability: The reliability provided by the staff of the Faculty of Social Sciences, Dehasen Bengkulu University in providing administrative services to students during the COVID-19 pandemic is guided by the principles of efficiency and effectiveness. (3) Responsiveness: Responsiveness which is the principle of administrative services to students at the Faculty of Social Sciences, University of Dehasen Bengkulu, applies indicators: fast and timely service, and clear information delivery. (4) Assurance (Assurance and Certainty): The Faculty of Social Sciences, University of Dehasen Bengkulu, provides guarantees and certainty to students in providing administrative services. The guarantee and certainty referred to in this administrative service regarding the time and accuracy of the administrative services received by students. (5) Empathy (Attention): Employees/administrative staff at the Faculty of Social Sciences, University of Dehasen Bengkulu, are quick to respond and are responsive in providing information to all students who need administrative services with polite and friendly service.

The Process of Supervision of Human Resources in Improving Work Discipline for Civil Servants (Study at the Berkas Village Office, Teluk Segara District, Bengkulu City) Fitriansyah; Yusuarsono; Antonio Imanda
JURNAL ISO Vol. 1 No. 1 (2021): JUNI
Publisher : Penerbit ADM

This study intends to determine the process of supervising human resources in improving the work discipline of civil servants. (Study at the Berkas Kelurahan Office, Teluk Segara Subdistrict, Bengkulu City. The purpose of this study is to identify and describe the Supervision of Human Resources in Improving the Work Discipline of Civil Servants. This study uses a qualitative descriptive research method. The technique used is Accident Cluster Sampling, a collection technique The data in this study are observation, interviews, and documentation.The theory of the stages in supervision according to Kadarman (2001:161), among others, can be concluded: Determination of Implementation Standards (Planning) for the Head of the Village Office in carrying out supervision and work discipline has been implemented and implemented based on the regulations of the Law of the Republic of Indonesia number 5 of 2014 concerning the State Civil Apparatus of Government Employees with a Work Agreement, hereinafter abbreviated as PPPK, Determination of Measurement of the Implementation of Leadership Activities in this case Mrs. n all employees from planning to implementation of activities, Comparing the Implementation of Activities with Standards and Analyzing Deviations In the implementation of activities there are problems, especially getting information from superiors suddenly so that there is no preparation at all, the room has a very limited capacity and cannot accommodate more people large, and the condition of covid 19 so that activities are reduced or even eliminated and the Correctional Action taken by the leadership at the File Head Office has never changed the rules regarding employee discipline in entering work. Because these rules are standard and obeyed by all ASN in Indonesia and must be implemented by all employees.

E-Government Based Public Service Innovation At The Investment Office And One-Stop Integrated Service (Dpmptsp) In Bengkulu City Indari; Yusuarsono; Evi Lorita
JURNAL ISO Vol. 1 No. 2 (2021): Desember
Publisher : Penerbit ADM

This study aims to determine the e-government based public service innovation at the investment office and one-stop integrated service in Bengkulu city. This research is a qualitative research which is presented descriptively. Informants in this study amounted to 6 people consisting of: 3 key informants and 3 main informants. Data collection methodes through interviews, observation and documentation. The data analysis techniques used are data reduction, data presentation and conclusion drawing. Based on the results of research and discussion, it is known that e-government-based Public Service Innovation at the Bengkulu City Investment and One-Stop Integrated Service Office is seen from the theory of the Characteristics of Public Service Innovation: (1) The element of novelty, the policy issued by the government through the Bengkulu City DPMPTSP is that the service system already uses an online system through the website. (2) The positive benefits and impacts, for agencies, are that employees can be more assertive in carrying out the rules without having to meet face-to-face with applicants during the current pandemic because the agency has implemented an online licensing system. For the community, it is easier for the applicant's business because there is no need to manually process files because an online system has been implemented through the website. (3) Providing a solution to the problem, the solution provided by the Bengkulu City DPMPTSP is that the agency facilitates computers, scanners and assistance to assist applicants in conducting business permits. (4) Continuous, the application of technology in DPMPTSP will be sustainable because it can facilitate licensing applications. (5) Compatibility, Employees at DPMPTSP adjust e-government licensing services by following established regulations, namely Government Regulation No. 24 of 2018 concerning Electronically Integrated licensing services.

Ombudsman Performance Representative Of Bengkulu Province Presilia Andra Sari Sapitri; Harius Eko Saputra; Yusuarsono
JURNAL ISO Vol. 1 No. 1 (2021): JUNI
Publisher : Penerbit ADM

This study aims to determine the performance of the Bengkulu Province Representative Ombudsman Institution in examining and resolving public complaints reports from various existing cases. This study uses a qualitative descriptive method. Data collection uses observation, interview and documentation techniques. The informants in this study amounted to 6 people, namely the head of the ombudsman, assistant, administration, and reporting. The results of this study show that the performance of the Bengkulu Province Representative Ombudsman has a good performance, based on Bernardin's theory (2000:34) the researcher found that the Bengkulu Province Representative Ombudsman's performance was good even though in terms of human resources that were still lacking, the Bengkulu Province Representative Ombudsman always carried out his duties. professionally and have high motivation and commitment

The Village Head Performance in Village Physical Development (Study in Renah Panjang Village, Lubuk Sandi District, Seluma Regency). Ririn Andita Sari; Antonio Imanda; Yusuarsono Yusuarsono; Bando Amin C. Kader
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 3 No. 1 (2023): Juni
Publisher : Penerbit ADM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v3i1.1146

The aim of the study was to determine the Village Head's Performance in the village Physical Development (Study in Renah Panjang Village, Lubuk Sandi Sub-District, Seluma Regency). The method used in this study was descriptive qualitative research. Furthermore, data collection techniques were carried out by means of in- depth interviews, observation and documentation. After the research results were obtained, they were analyzed by means of data reduction, data presentation and drawing conclusions. There were 5 informants in this study consisting of 2 key informants and 3 main informants. This study uses the theory according to performance according to Wibowo (2009: 376) in his book as follows: Attitude Approach in planning village physical development with the coordination of village heads, village officials, BPD members and village community leaders are involved with the results of joint deliberations to determine the implementation development in the village. Even though not all of the community was involved, those who still had a close relationship with the village head were invited to hold discussions. Those who disagree or agree are not involved at all. Behavioral Approach in terms of the information provided by the village head regarding the disbursement of the Village Fund, it was not transparent to the community, only village officials knew when the disbursement of the funds was disbursed. Whereas the community only found out or were informed when there was a deliberation on the planning and implementation of the village's physical development, and even then, the village head who was present, such as community leaders and BPD members, was invited. The Hasi Approach there are some members of the community, such as village officials, community leaders, and BPD members who are involved in the process of planning and implementing village physical development. Meanwhile, some communities are not involved in the process of planning and implementing village physical development directly because there is a lack of closeness with the village head and village officials. The Human Resources Contingency Approach in village officials is still lacking in serving the needs of the community because the average education of high school graduates and Package C school, no one graduated from D3 or S1. Mastery of technology such as computers or laptops, most village officials cannot use or operate, except the village secretary.

The Process of Supervision of Human Resources in Improving Work Discipline for Civil Servants (Study at the Berkas Village Office, Teluk Segara District, Bengkulu City) Fitriansyah, Fitriansyah; Yusuarsono, Yusuarsono; Imanda , Antonio
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 1 No. 1 (2021): JUNI
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v1i1.73

This study intends to determine the process of supervising human resources in improving the work discipline of civil servants. (Study at the Berkas Kelurahan Office, Teluk Segara Subdistrict, Bengkulu City. The purpose of this study is to identify and describe the Supervision of Human Resources in Improving the Work Discipline of Civil Servants. This study uses a qualitative descriptive research method. The technique used is Accident Cluster Sampling, a collection technique The data in this study are observation, interviews, and documentation.The theory of the stages in supervision according to Kadarman (2001:161), among others, can be concluded: Determination of Implementation Standards (Planning) for the Head of the Village Office in carrying out supervision and work discipline has been implemented and implemented based on the regulations of the Law of the Republic of Indonesia number 5 of 2014 concerning the State Civil Apparatus of Government Employees with a Work Agreement, hereinafter abbreviated as PPPK, Determination of Measurement of the Implementation of Leadership Activities in this case Mrs. n all employees from planning to implementation of activities, Comparing the Implementation of Activities with Standards and Analyzing Deviations In the implementation of activities there are problems, especially getting information from superiors suddenly so that there is no preparation at all, the room has a very limited capacity and cannot accommodate more people large, and the condition of covid 19 so that activities are reduced or even eliminated and the Correctional Action taken by the leadership at the File Head Office has never changed the rules regarding employee discipline in entering work. Because these rules are standard and obeyed by all ASN in Indonesia and must be implemented by all employees.

E-Government Based Public Service Innovation At The Investment Office And One-Stop Integrated Service (Dpmptsp) In Bengkulu City Indari, Indari; Yusuarsono, Yusuarsono; Lorita , Evi
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 1 No. 2 (2021): Desember
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v1i2.75

This study aims to determine the e-government based public service innovation at the investment office and one-stop integrated service in Bengkulu city. This research is a qualitative research which is presented descriptively. Informants in this study amounted to 6 people consisting of: 3 key informants and 3 main informants. Data collection methodes through interviews, observation and documentation. The data analysis techniques used are data reduction, data presentation and conclusion drawing. Based on the results of research and discussion, it is known that e-government-based Public Service Innovation at the Bengkulu City Investment and One-Stop Integrated Service Office is seen from the theory of the Characteristics of Public Service Innovation: (1) The element of novelty, the policy issued by the government through the Bengkulu City DPMPTSP is that the service system already uses an online system through the website. (2) The positive benefits and impacts, for agencies, are that employees can be more assertive in carrying out the rules without having to meet face-to-face with applicants during the current pandemic because the agency has implemented an online licensing system. For the community, it is easier for the applicant's business because there is no need to manually process files because an online system has been implemented through the website. (3) Providing a solution to the problem, the solution provided by the Bengkulu City DPMPTSP is that the agency facilitates computers, scanners and assistance to assist applicants in conducting business permits. (4) Continuous, the application of technology in DPMPTSP will be sustainable because it can facilitate licensing applications. (5) Compatibility, Employees at DPMPTSP adjust e-government licensing services by following established regulations, namely Government Regulation No. 24 of 2018 concerning Electronically Integrated licensing services.

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