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All Journal SUPREMASI: Jurnal Pemikiran, Penelitian Ilmu-Ilmu Sosial, Hukum dan Pengajarannya Al-Zahra : Journal for Islamic and Arabic Studies Heritage of Nusantara: International Journal of Religious Literature and Heritage Sistemasi: Jurnal Sistem Informasi Eklektik : Jurnal Pendidikan Ekonomi dan Kewirausahaan Al-Madrasah: Jurnal Ilmiah Pendidikan Madrasah Ibtidaiyah SEIKO : Journal of Management & Business Journal of Economic, Management, Accounting and Technology (JEMATech) JOURNAL OF SCIENCE AND SOCIAL RESEARCH JISIP: Jurnal Ilmu Sosial dan Pendidikan JURNAL KAJIAN TEKNIK SIPIL JURNAL SAINTIS Maker: Jurnal Manajemen Jurnal Riset Terapan Akuntansi Majamecha MDJ (Makassar Dental Journal) Jurnal Pengabdian kepada Masyarakat Nusantara CRJIM (Clinical and Research Journal in Internal Medicine) POLITICA: Jurnal Hukum Tata Negara dan Politik Islam Urban and Regional Studies Journal Panrannuangku Jurnal Pengabdian Masyarakat Jurnal Abdimas Ekonomi dan Bisnis Jumper : Jurnal Mahasiswa Pendidikan Olahraga Journal of Infrastructure and Civil Engineering Jurnal Ilmiah Sistem Informasi dan Teknik Informatika (JISTI) Jurnal Pengabdian Inovasi dan Teknologi Kepada Masyarakat Jurnal Masyarakat Indonesia SENTRI: Jurnal Riset Ilmiah Jurnal IAKP: Jurnal Inovasi Akuntansi Keuangan & Perpajakan El-Hadhanah: Indonesian Journal Of Family Law And Islamic Law Proceeding Applied Business and Engineering Conference Sultra Journal of Mechanical Engineering (SJME) Heritage of Nusantara: International Journal of Religious Literature and Heritage Madani: Multidisciplinary Scientific Journal International Journal of Research and Community Empowerment AMMA : Jurnal Pengabdian Masyarakat Riwayat: Educational Journal of History and Humanities IIJSE Majapahit Journal of Islamic Finance dan Management Constitution Journal Majapahit Journal of Islamic Finance dan Management JOUSIP Inspirasi: Jurnal Pengabdian Masyarakat Economic: Journal Economic and Business Jurnal Hukum Keluarga dan Peradilan Islam Masyarakat: Jurnal Pengabdian JAS (Jurnal Akuntansi Syariah) Education Curiosity JPEMAS: Jurnal Pengabdian Kepada Masyarakat TANJAK : Jurnal Pengabdian Kepada Masyarakat JSSF : Journal of Sport Science and Fitness Parewa Saraq: Journal of Islamic Law and Fatwa Review Sultra Journal of Mechanical Engineering Berita Biologi
Husni Mubarak
Universitas Islam Negeri Ar-Raniry Banda Aceh
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Journal : JOURNAL OF SCIENCE AND SOCIAL RESEARCH

 1 
TEKNOLOGI DAN MANAJEMEN PENGETAHUAN: INTEGRASI MODEL DAN KERANGKA MANAJEMEN PENGETAHUAN DALAM MENDORONG TRANSFORMASI ORGANISASI Nurhayati, Nurhayati; Lubis, Dewi Shinta Wulandari; Mubarak, Husni; Nasution, Wendi Amsuri; Isnaini, Dewi Budhiartini Yuli
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol 9, No 1 (2026): February 2026
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v9i1.5344

Abstract

Abstract: This study examines the integration of digital technology and knowledge management as key drivers of organizational transformation in the digital era. The growing need for organizations to adapt to environmental changes requires the use of strategic knowledge and technologies that strengthen learning and innovation processes. This research employs a qualitative mixed-methods approach through case studies of three organizations that have implemented digital-based knowledge management platforms, with data collected through interviews, observations, and digital trace analysis. Thematic analysis was used to explore patterns of technology knowledge management integration in enhancing dynamic capabilities and organizational performance. The findings indicate that the integration of these two components improves cross-unit collaboration, accelerates knowledge access and distribution, and reinforces organizational learning, resulting in more adaptive and innovative work structures. The study confirms the crucial role of digital knowledge management in accelerating organizational transformation while extending dynamic capability theory by emphasizing the synergy between technology and organizational learning. The theoretical and practical implications highlight the importance of utilizing digital technology not merely as an operational tool but as a strategic enabler for creating long-term value and sustaining competitive advantage in increasingly complex business environments. Keywords: digital technology; knowledge management; organizational transformation; dynamic capabilities; innovation. Abstrak: Penelitian ini mengkaji integrasi teknologi digital dan manajemen pengetahuan sebagai pendorong utama transformasi organisasi di era digital. Fenomena meningkatnya kebutuhan organisasi untuk beradaptasi dengan perubahan lingkungan menuntut pemanfaatan pengetahuan strategis dan teknologi yang mampu memperkuat proses pembelajaran serta inovasi. Penelitian menggunakan pendekatan kualitatif campuran melalui studi kasus pada tiga organisasi yang telah menerapkan platform knowledge management berbasis digital, dengan data diperoleh melalui wawancara, observasi, dan analisis jejak digital. Analisis tematik digunakan untuk menelaah pola integrasi teknologi dan manajemen pengetahuan dalam meningkatkan kapabilitas dinamis dan kinerja organisasi. Hasil penelitian menunjukkan bahwa integrasi kedua aspek tersebut meningkatkan kolaborasi lintas unit, mempercepat akses dan distribusi pengetahuan, serta memperkuat proses pembelajaran organisasi sehingga menghasilkan struktur kerja yang lebih adaptif dan inovatif. Temuan ini mengonfirmasi peran penting digital knowledge management dalam mempercepat proses transformasi organisasi serta memperluas teori kapabilitas dinamis dengan menekankan sinergi antara teknologi dan pembelajaran organisasi. Implikasi teoretis dan praktis penelitian ini mengarahkan organisasi untuk memanfaatkan teknologi digital bukan hanya sebagai alat operasional, tetapi sebagai enabler strategis dalam menciptakan nilai jangka panjang dan mempertahankan keunggulan kompetitif di tengah dinamika lingkungan bisnis yang semakin kompleks. Kata Kunci: teknologi digital; manajemen pengetahuan; transformasi organisasi; kapabilitas dinamis; inovasi.
Co-Authors -, Normasunah Afriani, Siti Anisa Agus Salim Ahmad, Kamaluddin Aldira Oktarina Allo, Nugra Tasik AMINUDDIN, ROSIHAN Anam, Fachrul Andi Muhammad Yahya Arbaiyah, Arbaiyah Ardah, Lukman Arfan, Muh. Arfanda, Poppy Elisano Arham, Muhammad Asikin, Muhammad Nur Asnefi Asra, Yunelly Atang Sutandi Aulia Aulia Az Zakiyyah, Firsty Azizah Az zakiyyah, Nurul Azizah Basuki Sumawinata Bhaskara, Rezdy Cahyani, Sindy Regita Dari, Ulan Darmono Taniwiryono Darnita, Yulia Debi Setiawan, Debi Desysetyowati, Novita Dewi Alfianti Dewi Shinta Wulandari Lubis Dwi Astuti El-Karimah, Mia Fitriah Facheruddin BJ, Muhammad Fahmi Sulaiman Fajar, Andi Faiha Alya Faridah, Amirah Fettyana, Fettyana Fitra Ramdhani, Fitra Fitriana, Arina Hamka, Akhsan HAPPY WIDIASTUTI Hastika, Nurul Hermanto, Andi Hidayat, AR HIKMAD HAKIM Hinnai, Silvi Hudain, Muh. Adnan Husni Husni Islam, Saiful Isnaini, Dewi Budhiartini Yuli Juli Isnaini, Dewi Budhiartini Juli Meliza Jumadi Justam, Justam K, Kurniati Kartikawati, Yeni Khairunnisyah, Khairunnisyah Lestari Sukarniati, Lestari Lestari, Nurita Apridiana Lestari, Suci Sinta Lubis, Nadia Utami M. Hasanuddin Maniar, Jacklyn Preselia Maulana, Hutomo Atman Mubarak, Kasyful Muhammad Ali Akbar, Muhammad Ali Muhammad Arham Muhammad Fachruddin, Muhammad Muhammad Yazid Muhammad, Fadil Mumtazinur Mumtazinur Mustika Fitri Nasution, Wendi Amsuri Nazmah Nazmah, Nazmah Ngalimun Ningrum , Puspa Ningsih, Selly Kudrati Nisa, Holipatun Nurhayati Nurhayati Nurhayati Nurhazana, Nurhazana Nurjanah, Titin Permatasari, Galuh Pratiwi, Cahya Praya, Ziekri R Pulunggono, Heru Puspa Ningrum Putri, Syahmalia Rahma Fitri, Maisyithoh Rahmadani, Sindi Rahmah Rahmah Rahmat Hidayat Rahmat Tisnawan Rahmayanti , Rahmayanti Ramalia Noratama Putri Rombe, Marten Rosmida Rostiana Rusma Noortyani S , Wulandari S Siswanto Santia , Eni Sartika, Novira Sindi Rahmadani Sirajuddin Kamal Sri Juniati Sri Mulyaningsih Suhadi, Agus Syahputri, Melviana Syahrif, Airul Syahril Syahruddin, Aqmar Syaiful Anwar Syamsul Bahri Syarif, Irwan TAHA, SYAMSUMARLIN Tama, Yhang Tamaulina Br Sembiring Tambunan, Agustinus Toyeb, Muhammad Usman, Jumiati Valentino Aris, Valentino Vivaldy, Reyhan Wibowo, Bogi Wita, Risma Wulandari, Devita Yunizarrahman, Yunizarrahman Zaharani, Malika Liana Zaiyad Zubaidi Zikra, Andi Anzanul