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All Journal Journal of Industrial Engineering Management Martabe : Jurnal Pengabdian Kepada Masyarakat EPI International Journal of Engineering Jurnal Penelitian Enjiniring Fakultas Teknik Unhas Nobel Management Review Educivilia: Jurnal Pengabdian Pada Masyarakat Dedikasi: Jurnal Pengabdian Masyarakat Jurnal Teknologi dan Manajemen Industri Terapan Room of Civil Society Development Jurnal Pengabdian Ibnu Sina Scientica: Jurnal Ilmiah Sains dan Teknologi Jurnal Bisnis dan Kewirausahaan Nobel Community Services Journal RESLAJ: Religion Education Social Laa Roiba Journal Journal Serambi Engineering (JSE) Journal of Industrial Engineering Innovation Room of Civil Social Development
Januar Kulsaputro
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Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Social Sciences Other

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Journal : Journal of Industrial Engineering Management

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UNRAVELING THE MENTAL WORKLOAD OF EMPLOYEES: A CONTEMPORARY APPROACH IN PT WOM FINANCE CAB PAREPARE Kulsaputro, Januar; Pawennari, Andi; Safutra, Nur Ihwan; P, A Dwi Wahyuni; Dahlan, Muhammad
Journal of Industrial Engineering Management Vol 9, No 1 (2024): Journal of Industrial Engineering and Management Vol 9 No 1
Publisher : Center for Study and Journal Management FTI UMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33536/jiem.v9i1.1842

Abstract

A company's success depends on effective resource management, particularly human resources. Utilizing high-quality employees is crucial for achieving goals, optimizing efficiency, and enhancing performance. However, workloads often cause stress and fatigue, impacting accuracy and job satisfaction. Therefore, measuring mental workload is important, using techniques like the Subjective Workload Assessment Technique (SWAT) to understand employee workload and improve performance. This study focuses on PT. Wom Finance, a vehicle financing company, and its efforts to address workload challenges using SWAT to measure and enhance employee satisfaction. The research reveals that effort (35.78%), stress load (34.29%), and time load (29.94%) are significant factors in the overall workload. Further research is recommended to deepen understanding and develop strategies for reducing workload. By effectively managing employees' mental workload, PT WOM Finance Cab Parepare can create a work environment that promotes satisfaction and well-being, leading to increased productivity and organizational success.
Co-Authors Ahmad Ikram Aini Nurul Andi Djalalante Andi Ircham Hidayat Arfah Mustari, Muh Arwita Irawati Asjun, Asjun Asmal, Sapta Asrul Fole Dara Ayu Niati Ekea Multi Febriyanti Eri Mardiani Erina Alimin Erniyani, Erniyani Hardianty Askar Haswika, Haswika Irawati, Arwita Khoerun Nisa Safitri Khoerun Nisa Safitri Latief, Fitriani Makkarakka, B. Arman Muh Arfah Mustari Muh Takdir Imran Muh. Syilfa Nooviar Muhammad Dahlan Mujaddid Mujaddid Mujaddid Mujaddid, Mujaddid Musdalifah Musdalifah Musdalifah Musdhalifah Yusran, Umniyah Muslimin, Istyqamah Muslimin, Istyqamah Nur Andini Sudirman Nur Ihwan Safutra Nur Windi Asnim Nurkhalik Wahdanial Asbara P, A Dwi Wahyuni Pawennari, Andi Purnamasari Anwar, Dian Ramadhan, Muh. Ihwal Raodah Raodah, Raodah Rasdi Rasdi Rasdi, Rasdi Rifai, Leyla Khairunnisa Sarifuddin Arief Sinaga, Debora Oktaviani Sofyan Hamid Syamsul Bahri Takdir Imran, Muh Tandiarrang, Jenita Tri Andriyani HS Kandora Widi Astutik Widi Astutik Widi Astutik Windi Asnim, Nur Yanasim, Nurwindy Yosef Tonce