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All Journal Journal Of Management Science (JMAS) Jurnal Mantik International Journal of Economics, Business and Accounting Research (IJEBAR) Ilomata International Journal of Management Ilomata International Journal of Management Jurnal Pengabdian Masyarakat (ABDIRA) Jurnal Ekonomi Journal of Management and Digital Business Capacitarea : Jurnal Pengabdian Kepada Masyarakat Jurnal Multidisiplin West Science Madani: Multidisciplinary Scientific Journal Socius: Social Sciences Research Journal Mutiara : Jurnal Ilmiah Multidisiplin Indonesia El-Mujtama: Jurnal Pengabdian Masyarakat Jurnal Ilmiah Multidisiplin Ulil Albab Primary Journal of Multidisciplinary Research
Dody Pratama Marumpe
Faculty Of Economics And Business, Universitas Tanjungpura
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Physics Public Health Social Sciences Other

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Pengaruh Lingkungan Kerja Non Fisik, Kompensasi, Beban Kerja terhadap Turnover Intention Gen Z Izza Haniyah; Anwar Azazi; Dody Pratama Marumpe; Ilzar Daud; Efa Irdhayanti
Mutiara: Jurnal Ilmiah Multidisiplin Indonesia Vol. 3 No. 2 (2025): JIMI - APRIL
Publisher : PT. PENERBIT TIGA MUTIARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61404/mutiara.v3i2.405

Abstract

The participation of Generation Z in the contemporary labor market serves as a key catalyst in driving technological adoption, organizational innovation, and changes in work culture. However, the high turnover intention among this generation indicates instability in employee retention, which can impact operational efficiency and continuity, particularly in the service sector. This study aims to empirically examine the influence of Non-Physical Work Environment, Compensation, and Workload on Turnover Intention among Generation Z workers in the Coffee Shop industry in Pontianak City, with Job Satisfaction as a mediating variable. A quantitative approach was employed in this study, with data collected through an online questionnaire using a five-point Likert scale. A total of 200 respondents aged 18–27 years were selected using purposive sampling based on relevant criteria. Data were analyzed using Structural Equation Modeling with the Partial Least Squares (SEM-PLS) approach via the SmartPLS 4 software. The analysis results show that the Non-Physical Work Environment has a significant negative effect on Turnover Intention, while Compensation has a negative but not significant effect. Workload has a significant positive effect on Turnover Intention. Furthermore, the Non-Physical Work Environment and Compensation have significant positive effects on Job Satisfaction, while the effect of Workload is not significant. Job Satisfaction is proven to act as a significant mediator in the relationship between the Non-Physical Work Environment and Compensation on Turnover Intention, but it does not mediate the relationship between Workload and Turnover Intention. These findings emphasize the urgency of formulating managerial strategies focused on improving the quality of the work environment and implementing adaptive compensation policies, in order to sustainably reduce turnover rates among Generation Z workers.
Pengaruh Pelatihan Dan Pengembangan Diri Terhadap Kinerja Karyawan Dengan Kompetensi Sebagai Variabel Mediasi Di BPSDM Provinsi Kalimantan Barat Balqis, Nawal; Ilzar Daud; Efa Irdhayanti; M. Irfani Hendri; Dody Pratama Marumpe
ULIL ALBAB : Jurnal Ilmiah Multidisiplin Vol. 4 No. 10: September 2025
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/jim.v4i10.10360

Abstract

Penelitian ini bertujuan untuk menganalisis peran Pelatihan dan Pengembangan dalam meningkatkan Kinerja Karyawan, dengan Kompetensi sebagai variabel mediasi. Dalam konteks ini, kompetensi karyawan dianggap sebagai faktor penting yang memperkuat hubungan antara program pengembangan sumber daya manusia dengan kinerja karyawan. Menggunakan teknik analisis bootstrapping, penelitian ini menemukan bahwa Pelatihan berpengaruh signifikan terhadap peningkatan Kompetensi, meskipun tidak berpengaruh langsung terhadap Kinerja Karyawan. Sebaliknya, Pengembangan karyawan memiliki pengaruh positif baik terhadap Kompetensi maupun Kinerja Karyawan. Hasil analisis jalur mediasi menunjukkan bahwa Kompetensi memainkan peran penting dalam memperkuat hubungan antara Pelatihan dan Kinerja, serta antara Pengembangan dan Kinerja. Temuan ini memberikan implikasi praktis bagi organisasi untuk merancang program pelatihan dan pengembangan yang tidak hanya meningkatkan keterampilan teknis, tetapi juga membangun kompetensi inti yang relevan dengan kebutuhan strategis perusahaan. Penelitian ini memperkaya pemahaman tentang pengembangan kinerja karyawan dan memberikan kontribusi penting bagi manajemen sumber daya manusia dalam menghadapi tantangan di era globalisasi.
Optimalisasi Potensi SDM Gereja Menuju Keberlanjutan melalui Pelatihan Terstruktur, Manajemen SDM Strategis, dan Digitalisasi Layanan Marumpe, Dody Pratama; Rinaldi, Muhammad; Raihantama, Octa; Putra, Mahesa Ekha; Henbuluh, Genos Moretto; Pangestu, Victor Kurniawan
Jurnal Pengabdian Masyarakat (ABDIRA) Vol 5, No 4 (2025): Abdira, Oktober
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/abdira.v5i4.1016

Abstract

The Student Field Work–Community Service (KKM–PKM) program at GKKB Mempawah Church aims to improve the church's service capacity through training, congregation management, and service digitalization. The problems faced include a lack of worship service regeneration, the absence of an integrated data system, and low utilization of digital media. To address these issues, the team designed three programs: From Congregation to Minister (vocal, music, and leadership training), GKKB Mempawah Organized (digital congregation database), and GKKB Connected (social media and landing page). The results include the formation of a new ministry team, a well-organized database, and improved digital connectivity as a model for university-church collaboration.
Pengaruh Job Stress, Toxic Workplace, Performance, dan Intention to Leave Melalui Employee Engagement Augustine, Intanie; Daud, Ilzar; Listiana, Erna; Hendri, Irfani; Marumpe, Dody Pratama
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 3, No 2 (2025): September
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.17182641

Abstract

This study aims to explore how job stress and adverse work environment affect the exit intention of Generation Z employees, considering both direct and indirect influences mediated by their performance and engagement at work. The study used a quantitative approach and was conducted in Indonesia. Respondents consisted of 200 Gen Z employees aged 18–27 who currently work at various startups. Data were collected through an online questionnaire and analyzed using Partial Least Squares (PLS) with the help of SmartPLS software 4. Findings showed that job stress and a toxic work environment had a significant and positive influence on the intention to leave. Additionally, employee engagement plays an important role in mitigating the negative impact of stress and toxicity, while employee performance also serves as a mediating variable that influences employees’ decisions to stay or leave. All hypotheses put forward in this study are accepted and reliable. This study is limited to young employees (Gen Z) working in startup companies in Indonesia. The study did not include other generational or industrial groups, as well as did not consider additional factors such as career development opportunities or organizational justice that may also influence intentions to leave. 
Unlocking employee performance: the chain effect of servant leadership, organizational culture, and organizational commitment Marumpe, Dody Pratama; Jaya, Arman; Nabila, Amaninda Jihan; Adelia, Steven
Jurnal Mantik Vol. 9 No. 2 (2025): August: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v8i6.6508

Abstract

A This study aims to examine the influence of servant leadership and organizational culture on employee performance, with organizational commitment serving as a mediating variable at PT Taspen (Persero) Pontianak Branch. The research employs a quantitative descriptive approach using both primary and secondary data. The population consists of all employees at PT Taspen (Persero) Pontianak Branch, with a census or saturated sampling technique involving 102 respondents. Data analysis was conducted using SmartPLS4 version 4.1.0.2. The results indicate that both servant leadership and organizational culture have a direct and significant effect on organizational commitment, as well as a direct and significant effect on employee performance. Furthermore, organizational commitment also has a direct and significant impact on employee performance. The findings also demonstrate that organizational commitment mediates the relationship between servant leadership and organizational culture on employee performance. Theoretically, this study provides an important contribution to the understanding of factors that influence employee performance, particularly within the context of PT Taspen (Persero) Pontianak Branch
Pengembangan Usaha Mikro, Kecil, dan Menengah (UMKM) Produk Olahan di Desa Antibar dalam Perspektif Ekonomi Lokal Implementasi Model Bisnis Berkelanjutan untuk Produk Olahan Hasil Alam di Desa Antibar: Studi Kasus Dusun Permai Prasetyo, Wisnu; Marumpe, Dody Pratama; Fitonia, Blessita Putri; Syari, Nadia Ukti; Rahmaniar, Desi; Aprija, Een
El-Mujtama: Jurnal Pengabdian Masyarakat  Vol. 5 No. 1 (2025): El-Mujtama: Jurnal Pengabdian Masyarakat
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmujtama.v5i1.5899

Abstract

This community service activity is based on the problem of the lack of public knowledge regarding the processing and marketing of new products from abundant natural resources in their area and the lack of public knowledge for business development in the current era. Product processing and marketing is one of the activities that plays an important role in the development of the natural resource-based economic sector. With good processing and effective marketing strategies, natural products can compete in domestic and international markets, while improving the welfare of farmers and natural resource managers. This activity aims to increase public awareness that abundant natural products have high value if they are processed first into new products and provide an effective way to market their products in order to increase sales. The approach methods applied are socialization, training in making processed products from natural products, and assistance in marketing digital-based products. The results of this activity are expected to increase public awareness to process natural products into new products and can increase new product processing entrepreneurs from natural products, as well as increase public understanding in marketing more modern products to increase sales.
Sinergi Media Sosial dan E-commerce: Resep Sukses Memasarkan Produk Olahan Pertanian Putra, Reinaldo Dede; Marumpe, Dody Pratama; Aldy, Aldy; Visto, Yohanes; Fathoni, Ahmad
El-Mujtama: Jurnal Pengabdian Masyarakat  Vol. 5 No. 1 (2025): El-Mujtama: Jurnal Pengabdian Masyarakat
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmujtama.v5i1.5900

Abstract

Mekar Jaya Hamlet, located in Antibar Village, Mempawah Regency, West Kalimantan, Mekar Jaya Hamlet, Antibar Village, Mempawah Regency, West Kalimantan, has great potential as one of the largest pineapple producers in Indonesia, but has not been optimally utilized. This service aims to increase community income through diversification of pineapple products into value-added MSME products, such as pineapple jelly candy. The method used is education and training, with PKK women as facilitators in delivering materials to farmers. The training included how to process pineapple into jelly candy and the utilization of social media (Shopee, Facebook, Instagram) for product marketing. The results of this service are the creation of market-ready pineapple jelly candy MSME products, along with the creation of social media accounts for promotion. Some marketing content was also successfully developed to introduce the product to a wider market. In conclusion, this program increases the added value of pineapple as a local product and provides education on the use of digital technology for marketing, so it is expected to improve the welfare of the local community. succeeded in increasing the added value of pineapple as a local MSME product and providing education to the community in utilizing digital technology for marketing, so that it is expected to improve the economic welfare of the local community.
Pelatihan Peningkatan Kompetensi Pemuda di Kancah Internasional : Persahabatan Indonesia dan Malaysia Malini, Helma; Jaya, Arman; Marumpe, Dody Pratama
Capacitarea : Jurnal Pengabdian Kepada Masyarakat Vol. 3 No. 2 (2023)
Publisher : Universitas Pancasila

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35814/capacitarea.2023.003.02.06

Abstract

Di dunia yang semakin saling terhubung dan terglobalisasi, peran pemuda di panggung internasional semakin penting. Kaum muda tidak hanya mewakili masa depan, namun juga agen perubahan, inovasi, dan kemajuan saat ini di dunia yang menghadapi berbagai tantangan, termasuk perubahan iklim, kesenjangan ekonomi, ketidakstabilan politik, dan krisis kesehatan masyarakat. Menyadari potensi pemuda sebagai agen perubahan positif, upaya untuk meningkatkan kompetensi mereka dan memberdayakan mereka untuk berpartisipasi secara efektif di panggung internasional menjadi semakin penting
The influence of brand image and service features on e-wallet reuse intention (study of gopay e-wallet users) Asy Syifa, Alifiya Adhiya; Malini, Helma; Purmono, Bintoro Bagus; Barkah, Barkah; Marumpe, Dody Pratama
Junal Ilmu Manajemen Vol 7 No 1 (2024): January: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmas.v7i1.376

Abstract

Technological advances have significantly influenced individual behavioral tendencies in transactional activities, for example, e-wallet payments. E- wallet payments can potentially increase online consumer transactions' convenience, practicality, speed, and security. Gopay offers a comprehensive range of non-cash payment services through one platform in Indonesia, covering many transactions, including transportation, money transfers, online shopping, transactions at affiliated merchants, savings, and monthly bill payments. The objective of this study is to analyse the impact of brand image and service features on the reuse intention the Gopay e-wallet. Additionally, customer satisfaction will be investigated as a mediating in this relationship. The research sample consists of persons who possess the Gopay e-wallet application. A total of 233 participants were involved in the survey as the means of data collecting. The study utilised purposive sampling as the sampling method, employing the Structural Equation Modelling (SEM) and AMOS statistical methodologies. The result of the study indicate that Brand Image has a significant positive impact on Reuse Intention. Service features also exhibit a significant positive influence on reuse intention. Customer satisfaction demonstrates a significant positive impact on reuse intention. Brand Image additionally has a significant positive impact on customer satisfaction. Service features exert a positive and significant influence on customer satisfaction. Meanwhile, customer satisfaction mediates the relationship between Brand Image and reuse intention. Customer satisfaction also serves as a mediator between service features and reuse intention.
Effect of product innovation on purchase decisions mediated by brand image at PT Pegadaian Fajar, Alfan; Purmono, Bintoro Bagus; Afifah, Nur; Barkah, Barkah; Marumpe, Dody Pratama
Jurnal Ekonomi Vol. 13 No. 01 (2024): Jurnal Ekonomi, Edition January - March 2024
Publisher : SEAN Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study investigates the influence of product innovation on purchasing decisions at PT Pegadaian, with brand image as the mediating variable. The study utilized a causal associative research design, and data was collected through the distribution of questionnaires using the Google Forms application. This study's population comprises PT Pegadaian customers who have previously conducted transactions with the company. A total of 235 respondents were chosen for the study utilizing non-probability sampling, namely the purposive sampling method. The collected data were subsequently analyzed using SEM AMOS 24. This study's primary conclusions suggest that product innovation and brand image positively and significantly influence purchase decisions at PT Pegadaian. Product innovation exerts a positive and significant influence on the brand image of PT Pegadaian. Meanwhile, brand image successfully mediates the effect of product innovation on purchase decisions at PT Pegadaian.
Co-Authors Adelia, Steven Adinda, Gadis Tri Afrida dewinta Ahmad Fathoni Ahmad Shalahuddin, Ahmad Albert Lianto Aldy, Aldy Angelina, Deva Anwar Azazi Aprija, Een Arman Jaya Asari, Rika Asy Syifa, Alifiya Adhiya Augustine, Intanie Balqis, Nawal Barkah Barkah Barkah, Barkah Benidikto, Markus Iman Bintoro Bagus Purmono Damayanti, Nurlia Eka Daud, Ilzar Efa Irdhayanti Erna Listiana Erna Listiana Fachry Abda El Rahman Fajar, Alfan Fitonia, Blessita Putri Hasanudin Hasanudin Hasanudin Helma Malini, Helma Henbuluh, Genos Moretto Ikram Yakin Ilzar Daud Irdhayanti, Efa Istikarani, Miranda Ivana, Priska Riafinola Izza Haniyah Karsim, Karsim KURNIA KURNIA, KURNIA M. Irfani Hendri Manurung, Jesaya Herlangga Mazayatul Mufrihah B11212091 Melvina, Via Mualis, Rizky Septian Muhammad Afif Muhammad Rinaldi Nabila, Amaninda Jihan Nur Afifah Pangestu, Victor Kurniawan Purmono, Bintoro Bagus Putra, Mahesa Ekha Putra, Reinaldo Dede Rahmaniar, Desi Raihantama, Octa Ramadania Ramadhani, Hanif Fariz Rika, Septiani Syari, Nadia Ukti Titik Rosnani Visto, Yohanes Welim Hansen Wisnu Prasetyo