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Analyzıng the Impact of Knowledge Sharıng in Vırtual Teams: Practıcal Evıdence from Indonesıa Open Unıversıty Yusriani, Sri; Patiro, Shine Pintor Siolemba; Rekarti, Endi; Pamungkas, Charisma Rahmat; Nurbaeti, Nunung
Ilomata International Journal of Management Vol. 5 No. 2 (2024): April 2024
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v5i2.1120

Remote studying and working pose challenges to personal development. In this environment, knowledge sharing is essential for improvement and serves as a vital organizational tool. However, many Open University students remain unaware of the benefits derived from active engagement in Virtual Teams. This research examines the impact of knowledge sharing and skill application in virtual team sessions, focusing on the Master of Management program at the Indonesia Open University. A qualitative method through Focus Group Discussions (FGDs) with 40 'the Ready to Contribute' (Siap Berkarya) participants was employed. Key themes identified include leadership effectiveness, digital culture assimilation, self-efficacy, work-life balance, and the potential evolution of human resource management. The study underscores the importance of transparent communication, mutual trust, and effective coordination for virtual team functionality. It contributes to organizational policy development, emphasizes digital well-being's significance in today's digital age, and enhances understanding of virtual teams' complex dynamics.

The Influence of Perceived Waiting Time and Medication Information on Word of Mouth Mediated by Patient Satisfaction Rozet, Stefly Julisye Amerence; Patiro, Shine Pintor Siolemba; Mindarti, Ceacilia Sri; Rekarti, Endi; Yusriani, Sri; Muzhaffar, Haydar Zharif
Ilomata International Journal of Management Vol. 5 No. 3 (2024): July 2024
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v5i3.1200

This paper examines the impact of perceived waiting time and the delivery of medication information on word of mouth, mediated by patient satisfaction, at RSUD Beriman Balikpapan. Improving pharmaceutical services, including reducing waiting times and enhancing information delivery, is crucial for patient satisfaction and hospital reputation. This study investigates whether patients' perceptions of waiting times and medication information delivery affect their satisfaction and subsequently their likelihood to engage in word of mouth promotion. This research addresses the gap in understanding how specific aspects of pharmaceutical service quality influence word of mouth through patient satisfaction, a topic not extensively studied in the context of Indonesian public hospitals. A quantitative approach was employed, using primary data from questionnaires distributed to 130 outpatients at RSUD Beriman Balikpapan. Purposive sampling was used, and the data were analyzed using variance-based SEM (PLS) with SMART PLS 3.0. The analysis revealed that perceived waiting time and medication information delivery significantly and positively influence word of mouth, mediated by patient satisfaction. All five hypotheses were supported, with t-statistic values exceeding 1.96 and p-values below 0.05. The study concludes that improving perceived waiting time and medication information delivery enhances patient satisfaction, leading to increased word of mouth promotion. This suggests that hospitals should focus on these aspects to improve overall service quality and patient advocacy.

The Influence of Organizational Justice, Grit and Leader-Member Exchange on Employee Engagement Eledora, Astrid Octina; Utomo, Kabul Wahyu; Sultan, Zulkifli; Yusriani, Sri
Ilomata International Journal of Management Vol. 5 No. 3 (2024): July 2024
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v5i3.1294

The purpose of this paper is to determine the influence of organizational justice, grit, and leader-member exchange on employee engagement. This research is quantitative research using survey questionnaire prepared on a five-point Likert scale. Proportionate stratified random sampling was used to select the state civil servants from the head office of the Ministry of Education, Culture, Research and Technology (MOECRT) that was located in Senayan, Jakarta. A total of 340 questionnaires were distributed and 243 valid responses collected. Data were analyzed using the structural equation modelling with the help of SmartPLS 4 software. It was found that organizational justice, grit, and leader-member exchange had a positive and significant impact on employee engagement. MOECRT shall focus on the practice of organizational justice in building high quality leader-member exchange and developing grit trait within the employee as they have positive impact on employee engagement.

Analyzıng the Impact of Knowledge Sharıng in Vırtual Teams: Practıcal Evıdence from Indonesıa Open Unıversıty Yusriani, Sri; Patiro, Shine Pintor Siolemba; Rekarti, Endi; Pamungkas, Charisma Rahmat; Nurbaeti, Nunung
Ilomata International Journal of Management Vol. 5 No. 2 (2024): April 2024
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v5i2.1120

Remote studying and working pose challenges to personal development. In this environment, knowledge sharing is essential for improvement and serves as a vital organizational tool. However, many Open University students remain unaware of the benefits derived from active engagement in Virtual Teams. This research examines the impact of knowledge sharing and skill application in virtual team sessions, focusing on the Master of Management program at the Indonesia Open University. A qualitative method through Focus Group Discussions (FGDs) with 40 'the Ready to Contribute' (Siap Berkarya) participants was employed. Key themes identified include leadership effectiveness, digital culture assimilation, self-efficacy, work-life balance, and the potential evolution of human resource management. The study underscores the importance of transparent communication, mutual trust, and effective coordination for virtual team functionality. It contributes to organizational policy development, emphasizes digital well-being's significance in today's digital age, and enhances understanding of virtual teams' complex dynamics.

The Influence of Perceived Waiting Time and Medication Information on Word of Mouth Mediated by Patient Satisfaction Rozet, Stefly Julisye Amerence; Patiro, Shine Pintor Siolemba; Mindarti, Ceacilia Sri; Rekarti, Endi; Yusriani, Sri; Muzhaffar, Haydar Zharif
Ilomata International Journal of Management Vol. 5 No. 3 (2024): July 2024
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v5i3.1200

This paper examines the impact of perceived waiting time and the delivery of medication information on word of mouth, mediated by patient satisfaction, at RSUD Beriman Balikpapan. Improving pharmaceutical services, including reducing waiting times and enhancing information delivery, is crucial for patient satisfaction and hospital reputation. This study investigates whether patients' perceptions of waiting times and medication information delivery affect their satisfaction and subsequently their likelihood to engage in word of mouth promotion. This research addresses the gap in understanding how specific aspects of pharmaceutical service quality influence word of mouth through patient satisfaction, a topic not extensively studied in the context of Indonesian public hospitals. A quantitative approach was employed, using primary data from questionnaires distributed to 130 outpatients at RSUD Beriman Balikpapan. Purposive sampling was used, and the data were analyzed using variance-based SEM (PLS) with SMART PLS 3.0. The analysis revealed that perceived waiting time and medication information delivery significantly and positively influence word of mouth, mediated by patient satisfaction. All five hypotheses were supported, with t-statistic values exceeding 1.96 and p-values below 0.05. The study concludes that improving perceived waiting time and medication information delivery enhances patient satisfaction, leading to increased word of mouth promotion. This suggests that hospitals should focus on these aspects to improve overall service quality and patient advocacy.

The Influence of Organizational Justice, Grit and Leader-Member Exchange on Employee Engagement Eledora, Astrid Octina; Utomo, Kabul Wahyu; Sultan, Zulkifli; Yusriani, Sri
Ilomata International Journal of Management Vol. 5 No. 3 (2024): July 2024
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v5i3.1294

The purpose of this paper is to determine the influence of organizational justice, grit, and leader-member exchange on employee engagement. This research is quantitative research using survey questionnaire prepared on a five-point Likert scale. Proportionate stratified random sampling was used to select the state civil servants from the head office of the Ministry of Education, Culture, Research and Technology (MOECRT) that was located in Senayan, Jakarta. A total of 340 questionnaires were distributed and 243 valid responses collected. Data were analyzed using the structural equation modelling with the help of SmartPLS 4 software. It was found that organizational justice, grit, and leader-member exchange had a positive and significant impact on employee engagement. MOECRT shall focus on the practice of organizational justice in building high quality leader-member exchange and developing grit trait within the employee as they have positive impact on employee engagement.

Enhancing Accuracy in Statistics: Examining Work and Performance in Indonesia's BPS Rangkuti, Samsiah; Yusriani, Sri; Razali, Ali; Nurlinda, Herly; Gunarto, Muji; Azzam, Muhammad Siddiq Idris
Scaffolding: Jurnal Pendidikan Islam dan Multikulturalisme Vol 6 No 2 (2024): Geographical Coverage: Indonesia, Iraq, Malaysia, and Denmark
Publisher : Institut Agama Islam Sunan Giri (INSURI) Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/scaffolding.v6i2.5880

This study delves into the effects of resilience, job resources, and job demands on the performance of BPS's statistical partners mediated by work engagement. The research uses a quantitative method with inferential analysis followed by a cluster sampling method from the questionnaire population of the statistical partner of the Central Statistic Agency (BPS) at the Mandailing Natal district of South Tapanuli in the year 2023. Results show that there is no positive relationship between resilience and performance. Resilience and job resources have a positive and significant effect on work engagement. Job resources and job demand have a positive and significant effect on performance. No positive relationship between resilience and performance. Job demand and work engagement also have no positive relationship. Work engagement mediates the relationship between job resources and performance but does not mediate the relationship between job demand and performance.

TRANSFORMING STUDENT INTO ENTREPRENEURS: THE ROLE OF ENTREPRENEURSHIP EDUCATION AND E-COMMERCE Harisandi, Prasetyo; Nurhidayah, Rika; Yusriani, Sri; Yuningsih, Nining; Tikaromah, Oom; Sarjaya, Sarjaya
Finansha: Journal of Sharia Financial Management Vol 5, No 2 (2024): Finansha: Journal of Sharia Financial Management
Publisher : UIN Sunan Gunung Djati Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/fjsfm.v5i2.40685

This study investigates the impact of entrepreneurship education and e-commerce utilization on students' entrepreneurial interest at Pelita Bangsa University within the digital era. Using a quantitative approach and a survey method, data were collected from 100 students who had completed entrepreneurship courses and had experience utilizing e-commerce platforms. The results, analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS), indicate that entrepreneurship education significantly fosters a creative mindset and enhances entrepreneurial motivation. Simultaneously, e-commerce proficiency facilitates market accessibility, thereby increasing students' inclination toward digital entrepreneurship. These findings emphasize the critical interplay between entrepreneurship education and e-commerce in shaping entrepreneurial aspirations. The study contributes to the literature by providing actionable insights for educational institutions to design more robust entrepreneurship curricula and e-commerce training programs, ultimately fostering a generation of skilled digital entrepreneurs in Indonesia.

Individual and Group Aspects in Influencing Organizational Performance Abdillah, Said Ridho; Yusriani, Sri; Patiro, Shine Pintor Siolemba; Rekarti, Endi; Amalia, Alona
Jurnal Bisnis Mahasiswa Vol 4 No 4 (2024): Jurnal Bisnis Mahasiswa
Publisher : PT Aksara Indo Rajawali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60036/jbm.v4i4.art15

This research explores the individual and group aspects influencing organizational performance. The individual aspects examined include motivation, leadership, and commitment, while the group aspects include group dynamics, collaboration, and trust. This study uses a literature review methodology, analyzing various journals and published books. Relevant theories are discussed to provide a comprehensive understanding of the topic. The findings suggest that both individual and group aspects significantly affect organizational performance, each contributing to improving organizational effectiveness. This research highlights the interconnectedness of individual and group factors in enhancing overall organizational success.

Human Resource Management and Skill Development in the Service Sector within the Framework of the SDGs: A Study on Distribution Companies in Denmark and Germany Yusriani, Sri; Rekarti, Endi; Patiro, Shine Pintor Siolemba; Aftabi, Davoud
Dinasti International Journal of Digital Business Management Vol. 5 No. 6 (2024): Dinasti International Journal of Digital Business Management (October-November
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v5i6.3544

This study aims to analyze the influence of human resource management on the development of work competencies among administrative staff in distribution companies in Denmark and Germany. The research focuses on how effective talent management contributes to the achievement of Sustainable Development Goal 8, which promotes decent work and economic growth. A quantitative research method was applied, using a non-experimental, cross-sectional design. The sample consisted of 86 employees, and data were collected through surveys and analyzed using SPSS v.25 software. The results showed a significant impact of human resource management on the improvement of work competencies, as indicated by the statistical model. The study concludes that proper human resource management can enhance employee skills and performance, contributing to organizational growth and sustainability.

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