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Enhancing Accuracy in Statistics: Examining Work and Performance in Indonesia's BPS Rangkuti, Samsiah; Yusriani, Sri; Razali, Ali; Nurlinda, Herly; Gunarto, Muji; Azzam, Muhammad Siddiq Idris
Scaffolding: Jurnal Pendidikan Islam dan Multikulturalisme Vol. 6 No. 2 (2024): Geographical Coverage: Indonesia, Iraq, Malaysia, and Denmark
Publisher : Institut Agama Islam Sunan Giri (INSURI) Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/scaffolding.v6i2.5880

Abstract

This study delves into the effects of resilience, job resources, and job demands on the performance of BPS's statistical partners mediated by work engagement. The research uses a quantitative method with inferential analysis followed by a cluster sampling method from the questionnaire population of the statistical partner of the Central Statistic Agency (BPS) at the Mandailing Natal district of South Tapanuli in the year 2023. Results show that there is no positive relationship between resilience and performance. Resilience and job resources have a positive and significant effect on work engagement. Job resources and job demand have a positive and significant effect on performance. No positive relationship between resilience and performance. Job demand and work engagement also have no positive relationship. Work engagement mediates the relationship between job resources and performance but does not mediate the relationship between job demand and performance.
The Impact of the Pandemic on Coaches' Self-Confidence: The Role of Self-Efficacy and Peer Support in Indonesia and Denmark Fauzi, Achmad; Ratnasari, Mawi; Patiro, Shine Pintor Siolemba; Yusriani, Sri; Prambudi, Iwan Setiyawan
Scaffolding: Jurnal Pendidikan Islam dan Multikulturalisme Vol. 7 No. 1 (2025): Pendidikan Islam dan Multikulturalisme
Publisher : Institut Agama Islam Sunan Giri (INSURI) Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/scaffolding.v7i1.6359

Abstract

This study investigates the impact of self-efficacy and peer support on the self-confidence and learning enthusiasm of coaches and trainers at Vocational Training Centres (VTCs) in Indonesia and Denmark during and post the COVID-19 pandemic. Embracing a cross-cultural approach, it examines how educators from these diverse cultural environments adapt to the educational shifts prompted by the pandemic. The research employs a quantitative method, involving a purposive sample of 131 Indonesian coaches and 67 Danish educators, all with over three years of professional experience. Data was collected through a survey using a 5-point Likert Scale. The data was analyzed using Structural Equation Modeling. The findings highlight the critical role of self-confidence in driving learning enthusiasm among coaches. When self-efficacy alone does not directly increase engagement, self-confidence acts as a catalyst, enabling self-efficacy to improve learning enthusiasm significantly. These findings underscore the importance of self-confidence in fostering learning enthusiasm among coaches and have significant implications for developing culturally responsive educational policies and practices that support educator well-being and enhance learning outcomes globally.
FACING THE HARDEST CHALLENGES IN DIGITAL WORK: CROSS-SECTOR PRACTITIONER-MANAGERS’ INSIGHTS FROM FOCUS GROUP DISCUSSIONS Yusriani, Sri; Hendrian, Hendrian; Bancin, Viktor Peniel Sarimatondang; Harisandi, Prasetyo; Patiro, Shine Pintor Siolemba; Farha, Lamia
PROCEEDING OF INTERNATIONAL CONFERENCE ON EDUCATION, SOCIETY AND HUMANITY Vol 3, No 1 (2025): First International Conference on Education, Society and Humanity
Publisher : PROCEEDING OF INTERNATIONAL CONFERENCE ON EDUCATION, SOCIETY AND HUMANITY

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Abstract

Digital transformation has fundamentally reshaped work dynamics, yet understanding the toughest challenges managers face in adapting to digital work remains underexplored across sectors. This study investigates the most pressing challenges perceived by practitioner-managers from academia, higher education, international trade, marketing, and technology industries. Using a qualitative approach, we conducted Focus Group Discussions (FGDs) with seven senior managers, all domain experts with substantial leadership experience. Data were thematically analyzed to extract cross-sector insights. Findings reveal that while technological readiness and digital skills gaps are common hurdles, sector-specific issues, such as resistance to change in higher education, cross-border digital compliance in food export businesses, cyber-communication overload in technology management, and balancing data-driven marketing with creativity, compound the challenges. Despite these obstacles, discussions highlight adaptive leadership, collaborative learning, and resilience as pivotal for navigating digital transformation. This research contributes to the understanding of managerial perspectives in digital work transitions and provides practical implications for leadership development and organizational strategy in the digital era.
CAN PERCEIVED WORK-LIFE BALANCE AND WORKLOAD ENHANCE EMPLOYEE PERFORMANCE? EMPIRICAL EVIDENCE FROM PT CAHYA DELIVERY INDONESIA Utomo, Kabul Wahyu; Saputra, Riandy; Yusriani, Sri; Sari, Novika Purnama; Rahayu, Heffi Christya
PROCEEDING OF INTERNATIONAL CONFERENCE ON EDUCATION, SOCIETY AND HUMANITY Vol 3, No 1 (2025): First International Conference on Education, Society and Humanity
Publisher : PROCEEDING OF INTERNATIONAL CONFERENCE ON EDUCATION, SOCIETY AND HUMANITY

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Abstract

This study investigates the effects of perceived work-life balance (PWLB) and workload on employee performance, with job satisfaction functioning as a mediating variable, at PT Cahya Delivery, a logistics and service distribution company operating in Sumatra, Indonesia. The research was motivated by a decline in employee performance observed in 2024, accompanied by heightened workload demands during peak delivery periods. A quantitative research design was employed, utilizing structured questionnaires administered to 190 active employees selected through purposive sampling. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). Results demonstrate that PWLB exerts a significant positive influence on both job satisfaction and employee performance. Conversely, workload shows a negative direct effect on performance but an unexpected positive effect on job satisfaction, suggesting that increased responsibilities may enhance perceived trust and motivation among employees. Job satisfaction was found to partially mediate the relationships between both exogenous variables and employee performance. These findings underscore the strategic importance of fostering work-life balance and carefully managing workload structures to enhance employee satisfaction and performance. The study provides actionable insights for human resource management in the logistics service sector, particularly in designing challenge-oriented workloads and support mechanisms to sustain productivity and organizational effectiveness.
How Do Switching Boredom, Commitment Mix, and Attractiveness Influence Cinema Viewers’ Intentions to Switch in Indonesian Theaters? Attractiveness On Switching Intention Helmi, Tengku Ahmad; Pane, Sri Gustina; Patiro, Shine Pintor Siolemba; Yusriani, Sri
Journal of Islamic Economics and Business Vol. 5 No. 2 (2025): Journal of Islamic Economics and Business
Publisher : Fakultas Ekonomi dan Bisnis Islam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jieb.v5i2.49884

Abstract

This paper examines the determinants of cinema viewers’ switching intention in Indonesia, with a focus on switching boredom, service commitment mix, and switching attractiveness. The study is motivated by the increasing competition in the entertainment industry, where audience preferences are dynamic and switching behavior is common. The central problem addressed is why cinema customers decide to switch despite existing commitments, raising the research question: How do switching boredom, service commitment mix, and switching attractiveness influence cinema viewers’ switching intentions in Indonesian theaters? Unlike previous studies that treat commitment as a switching barrier, this paper reveals that service commitment may not prevent switching when its affective, cognitive, normative, and conative components fail to engage customers. This nuance highlights a gap in the literature on customer behavior in the entertainment sector. The study employs a quantitative approach using structured online questionnaires distributed to 200 cinema-goers, selected through purposive non-probability sampling. The data were analyzed with Partial Least Squares Structural Equation Modeling (PLS-SEM). The results show that switching boredom, service commitment mix, and switching attractiveness significantly and positively affect switching intention. Moreover, boredom and attractiveness have a reinforcing linear relationship that intensifies switching behavior. The findings suggest that cinema operators need to mitigate customer boredom and enhance perceived value through innovation and personalized engagement. The study contributes to the understanding of switching behavior in experience-driven services and offers practical implications for sustaining audience loyalty in competitive markets.
Empowering Urban Communities: Dapatkah Smart Homes Menjawab Tantangan Hunian Berkelanjutan? Yusriani, Sri; Hanifah, Haniruzila; Harisandi, Prasetyo; Rekarti, Endi; Gunarto, Muji
Dinamika: Jurnal Pengabdian Masyarakat Vol 3 No 2 (2025): Dinamika: Jurnal Pengabdian Masyarakat
Publisher : Universitas Pasundan, Bandung, Indonesia

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Abstract

Penelitian pendahuluan ini dilakukan dalam rangka Program Pengabdian Kepada Masyarakat (PKM) untuk memahami perkembangan dan implementasi smart homes di Indonesia melalui observasi lapangan pada beberapa kompleks hunian yang baru dibangun. Studi ini bertujuan mengidentifikasi peluang dan tantangan terkait adopsi teknologi hunian cerdas, serta menggali bagaimana temuan lapangan dapat dimanfaatkan sebagai edukasi lintas generasi. Perkembangan konsep smart homes di Indonesia mengalami percepatan signifikan dalam delapan tahun terakhir, seiring meningkatnya integrasi teknologi Internet of Things (IoT), desain arsitektur yang ramah lingkungan, serta kebutuhan masyarakat akan hunian yang aman, efisien, dan adaptif terhadap era Gen-AI. Metode yang digunakan meliputi observasi langsung, dokumentasi visual, dan diskusi informal dengan penghuni, menghasilkan sejumlah insight praktis mengenai kesiapan masyarakat, potensi investasi, dan kebutuhan peningkatan literasi digital. Temuan menunjukkan bahwa minat terhadap smart homes terus meningkat dan menawarkan prospek pengembangan yang kuat, namun masih dihadapkan pada kendala seperti kesenjangan pemahaman teknologi dan variasi tingkat adaptasi antar usia. Studi ini menyimpulkan bahwa edukasi publik dan pemberdayaan komunitas menjadi aspek krusial dalam mendorong transisi menuju hunian cerdas berkelanjutan. Ke depan, penelitian lanjutan disarankan untuk mengeksplorasi desain intervensi edukatif, strategi peningkatan efikasi diri pengguna, dan model kolaborasi antara akademisi, pengembang, serta masyarakat dalam pengembangan ekosistem smart living. Kata Kunci: smart homes; hunian berkelanjutan; Internet of Things (IoT); literasi digital; pemberdayaan masyarakat urban; self-efficacy; teori kognitif sosial; investasi hunian; adaptasi teknologi; Gen-AI; observasi lapangan; PKM. ABSTRACT This preliminary study, conducted under the Community Service Program (PKM), explores the development and implementation of smart homes in Indonesia through field observations in several newly built residential complexes. The study aims to identify opportunities and challenges related to the adoption of smart home technologies and to examine how the findings can be utilized as cross-generational educational insights. The development of smart homes in Indonesia has accelerated notably over the past eight years, driven by the increasing integration of Internet of Things (IoT) technologies, environmentally conscious architectural design, and the growing societal demand for secure, efficient, and AI-adaptive living environments. The methods employed in this study include direct observation, visual documentation, and informal discussions with residents, resulting in practical insights concerning community readiness, investment potential, and the need for improved digital literacy. The findings reveal rising interest in smart homes and strong prospects for further development, although challenges persist, particularly those related to technological understanding and varying levels of adaptation across age groups. The study concludes that public education and community empowerment play crucial roles in supporting the transition toward sustainable smart living. Future research is recommended to explore the design of educational interventions, strategies for enhancing user self-efficacy, and collaborative models involving academia, developers, and communities to advance the smart living ecosystem. Keywords: Smart homes; sustainable housing; urban empowerment; IoT adoption; community development; green planning;Gen-AI; digital readiness; communities
Personal Branding of Lecturers and Word of Mouth: Effective Education Strategy in Increasing the Attractiveness of Entrepreneurship Study Program and Reputation of Pelita Bangsa University Harisandi, Prasetyo; Hurriyati, Ratih; Gaffar, Vanessa; Adi Wibowo, Lili; Yanti, Pitri; Yusriani, Sri; Purwanto, Purwanto
IJORER : International Journal of Recent Educational Research Vol. 6 No. 3 (2025): May
Publisher : Faculty of Teacher Training and Education Muhammadiyah University of Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46245/ijorer.v6i3.813

Abstract

Objective: This study is to evaluate the influence of lecturers' personal branding and community conversations on the attractiveness of the Entrepreneurship Study Program and the reputation of Pelita Bangsa University. Method: The sample surveyed was 150 students of the Pelita Bangsa University Entrepreneurship Study Program. With the help of the SmartPLS program, research data were collected from filling out questionnaires and analyzed quantitatively using the SEM PLS analysis technique. Results: This study shows that (1) Personal branding of lecturers has a significant effect on the attractiveness of study programs, (2) positive WOM increases the attractiveness of study programs, (3) Personal branding of lecturers does not have a significant direct effect on university reputation, (4) WOM has a significant effect on university reputation, (5) The attractiveness of study programs functions as a mediator that connects personal branding of lecturers and WOM with university reputation. Novelty: This study creates an integrative model that links lecturer personal branding, word of mouth (WOM), study program attractiveness, and university reputation. Unlike previous studies that addressed each of these factors separately, this study emphasizes that lecturer image and WOM do not directly improve university reputation. In addition, this study incorporates the concept of academic marketing into higher education, which was previously used more in business studies. This opens new eyes.
Is Price Still King? Exploring What Really Drives Consumers to Choose Mobile Operator SIM Cards in Batam, Indonesia Yusriani, Sri
International Journal of Advanced Multidisciplinary Vol. 4 No. 4 (2026): International Journal of Advanced Multidisciplinary (January - March 2026)
Publisher : Green Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/ijam.v4i4.1874

Abstract

This study explores the key factors influencing consumer decisions when purchasing mobile operator SIM cards in Batam, Indonesia. Using a qualitative descriptive approach, perceptions were gathered from diverse community segments, including students, homemakers, private-sector employees, and government staff. The findings indicate that price remains the most dominant determinant across groups, followed by promotional strategies. Customer experience, particularly network quality and service interaction, plays a supporting but less decisive role. The study suggests that telecom providers in emerging urban markets should prioritize competitive pricing structures, targeted promotions, and continuous service quality improvements to strengthen consumer acquisition and retention.
Strategic Leadership Models for Enhancing Supervisory Performance: A Phenomenological Inquiry at School Y Palembang, Indonesia Yusriani, Sri; Rekarti, Endi; Abdillah, Said Ridho; Nadif, Bendaoud; Gunarto, Muji
Siber Journal of Advanced Multidisciplinary Vol. 3 No. 4 (2026): (SJAM) Siber Journal of Advanced Multidisciplinary (January - March 2026)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sjam.v3i4.622

Abstract

This study examines how strategic leadership orientations and managerial decisions shape the performance of supervisory personnel in Islamic Senior High Schools in Palembang, Indonesia. Employing an Interpretative Phenomenological Analysis (IPA) approach (Smith et al., 2009) and grounded in qualitative inquiry principles (Creswell & Creswell, 2017), the research uncovers how supervisors interpret leadership expectations, negotiate structural constraints, and enact their roles in everyday practice. Data were generated through semi-structured interviews, field observations, and document review involving supervisory stakeholders at School Y. Findings reveal four key dynamics: (1) supervision planning is consistently initiated through early-year coordination, yet implementation fluctuates due to prioritization shifts and operational overload; (2) coaching occurs through school visitations and mentoring, but remains primarily administrative rather than pedagogical; (3) structural limitations, including inadequate competency-based recruitment, aging workforce profiles, and uneven professional development access, weaken supervisory agility; and (4) supervisors actively engage in adaptive meaning-making, self-learning, and informal peer collaboration to compensate for systemic constraints. The study concludes that effective supervisory development requires strengthened regulatory governance, sustained curriculum-based competency training, and strategic specialization of supervisory roles. Enhancing these mechanisms will enable supervisors to transition from compliance enforcers to instructional leaders capable of driving meaningful school improvement. The results contribute theoretically to supervisory governance within Islamic education and offer practical reform pathways for leadership-based supervision enhancement in Indonesian secondary schools.
Generational Differences in Learning-Oriented Work Commitment: The Mediating Role of Educational Context in Vocational and Professional Education in Bandung, Indonesia Aisah, Aisah; Ahman, Eeng; Suryadi, Edi; Siti Hadijah, Hady; Yusriani, Sri
IJORER : International Journal of Recent Educational Research Vol. 7 No. 2 (2026): March
Publisher : Faculty of Teacher Training and Education Muhammadiyah University of Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46245/ijorer.v7i2.1296

Abstract

Objective: In the context of rapid transformation in vocational and professional education, this study aims to examine the influence of Generational Cohort on Learning-Oriented Work Commitment, with Educational Context serving as a mediating variable. Although generational differences are often assumed to shape learning behavior, empirical evidence explaining the mechanism through which these differences affect learning commitment remains limited. Method: This study employed a quantitative research design using a survey method. The sample consisted of learners enrolled in vocational and professional education programs in Bandung, Indonesia. Data were collected through structured questionnaires and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with the assistance of SmartPLS software. Results: The findings indicate that Generational Cohort has a significant effect on Educational Context, while Educational Context significantly influences affective, continuance, and normative learning commitment. Moreover, Educational Context fully mediates the relationship between Generational Cohort and all dimensions of learning-oriented work commitment, indicating that generational differences do not directly determine learning commitment but operate through contextual learning conditions. Novelty: This study offers a critical theoretical contribution by challenging the dominant assumption that generational differences directly determine learning commitment. By empirically demonstrating the full mediating role of Educational Context, this research reframes generational differences as contextual rather than deterministic factors. The findings advance educational theory by positioning Educational Context as the central mechanism through which generational characteristics are translated into learning-oriented work commitment in vocational and professional education.