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Fita Rusdian Ikawati
Institut Teknologi Dan Sains Kesehatan RS. Dr. Soepraoen Malang
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Journal : Journal of International Multidisciplinary Research

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Effectiveness Of Using The Self-Registration Platform Machines (Apm) At Wava Husada Kepanjen Hospital Fita Rusdian Ikawati; Farma Duana; Silfina Choirun Nisa
Journal of International Multidisciplinary Research Vol. 2 No. 7 (2024): Juli 2024
Publisher : PT. Banjarese Pacific Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62504/jimr806

Abstract

The self-registration machine helps patients register them selves. The use of APM machines at Wava Husada Hospital has not been carried out properly for several reasons, such as Man, Method and Machine. The aim of this research is to evaluate the performance of APM users to identify the components and effects to increase the effectiveness of APM. Qualitative research methodologies were used in this study. Data was obtained from APM officers and medical records officers. The results of the research show that the presence of APM officers has helped the patient registration process, but there are several things that make the use of APM less effective at Wava Husada Hospital, namely in terms of staff, the lack of APM officers, in terms of the method of using APM is not carried out in accordance with the SOP, in terms of Machine errors or loading often occur. Consequently, there are too many patients, the registration process is thrown off, services are provided non-procedurally, and registration is completed by hand. Efforts made by officers to ensure that the use of APM runs well are adding APM officers, training APM officers on APM use, and improving internet quality so it doesn't load frequently.
Co-Authors Abdur Rauf, Abdur ACHMAD JAELANI RUSDI Akbar Novando Putra Wahandika Alsadiana, Bella Chalista Amelia Septi Ayuni Ameliya Maudi Putri Amellia, Elsa Andara Dita Amellia, Elsa Andara Dita Amellia Ana Fitriani Ananda, Aurelia Rizky Anis Ansyori Anis Ansyori Annastasia, Shinta Arief Efendi Arief Effendi Arnoldus Anugerah Agung Bulgis, Malikal Daroin, Himmatul Faroha dewi anggih surya permatasari Duana, Farma Evira Afrida Farma Duana Farma Duana Fendi Kurniawan Ferrari, Raynald Fitriyani, Endang HAMID ABDULLAH Harahap, Riska Mutiara Nova Hikmah Maulia Ilmawati, Sindi Adita Ivana Kusum Widyawati Jannah, Syahfira Nur Jazilatul Maghfiroh Kusuma Rahayu, Adinda Aulia Kusumaningrum, Tyas Kusumawati, Atik Leby, Maria Faustina Lestari, Zalsabila Cika Lilik Afifah Lilik Afifah M. Syauqi Haris M. Yogi Riyantama Isjoni Mahmudah, Erva Mar’atul Maisaroh, Fitri Sari Margareta, Ananda Agustin Ma’ruf, Agus Syukron Mirda, Yudita Vera Mochamad Anshori Muhammad Afif Nabor, Wihelmina Tista Ningsih, Dovi Dwi Mardiyah Nisak, Hoyrun Nugraheni, Shevia Dwi Nur Hamid Abdullah Nur Hidayati Nuril Khabibatul Jamilah Oktoriani, Ervita Nindy Permatasari, Dewi Anggih Surya Prabawati, Lintang Putri, Alya Nurryta Putri, Fenanda Berliana Putri Putri, Meuthia Berliana R. A. Rengganis Ularan R.A Rengganis Ularan Ramadhan, Hakam Fahmi Rengganis Ularan Retno Dewi Prisusanti Rofida, Widya Lailatur Rusdi, Achmad Jaelani Rusdi Rusfadir, Agustina Ryan Dwi Saputra Saepul Muslim Salsabila, Unik Hanifah Santy Irene Putri Sepdiantara Putri May Fantri Sheyla Nur Afni Silfina Choirun Nisa Silvia Intan Wardani Suhairi, Ariski Yantika Suhariyono, Untung Slamet Sunaryo, Hadi SUWITO SUWITO Syawalina Syukron Ma'ruf, Agus Tatsbita Sabrina Tirta Hadi Santoso Untung Slamet Suhariyono Widasari, Immaculata Vettha Sarasvati Yunifa, Nayada Ilfania Arokhta Zalsabila Cika Lestari