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The Influence of Managerial Communication, Workload, and Compensation on Turnover Intention with Job Satisfaction as a Mediation Variable on XYZ Insurance Employees in Tangerang Pandia, Nadia Erlikasna B. R.; Ardi, Ardi; Sunarjo, Richard Andre
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v9i9.16357

Abstract

This study aims to determine the influence of managerial communication, workload, and compensation on turnover intention, with job satisfaction serving as a mediating variable. The study was conducted at the XYZ Insurance office in Tangerang, involving 138 employees, with sample size determined using the Krejcie-Morgan formula and purposive sampling method. Data was collected through questionnaires distributed via Google Forms, containing 40 questions with 1-5 Likert scale. The data was analyzed using the partial least squares structural equation modeling (PLS-SEM) method. The results indicate that managerial communication, workload, and compensation negatively affect turnover intention among XYZ Insurance employees. Furthermore, the study demonstrates that job satisfaction mediates the relationship between managerial communication, workload, and compensation on turnover intention.
The Influence of Compensation, Perceived Supervisor Support, and Career Development on Intention to Stay with Job Satisfaction as a Mediating Variable in XYZ Manufacturing Employees Teresia, Monika; Ardi, Ardi; Sunarjo, Richard Andre
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v9i9.16406

Abstract

This research aims to examine the company's efforts to retain competent employees in the textile industry. The research background shows that the textile industry in Indonesia has a significant contribution to the country's economy, but is faced with challenges in maintaining a competent workforce. The research was conducted at the company PT XYZ, one of the textile manufacturing companies in Tangerang. The method used is quantitative with the SEM-PLS analysis technique. Data was collected through questionnaires distributed to employees. This research aims to examine the influence of compensation, perceived supervisor support, and career development on intention to stay which is mediated by job satisfaction. The research results show that the work environment, superior behavior, career development and compensation are factors that influence employees' desire to continue working at the company. This research emphasizes the importance for organizations to create a conducive work environment, build good relationships between employees and superiors, and match the workload with the compensation received. These findings provide managerial implications for textile companies in managing human resources to maintain business sustainability and competitiveness.
Pengaruh Ewom, Outcome Quality, Service Encounter dan Price Reasonable Terhadap Revisit Intention yang dimediasi Patient Satisfaction Periyanto, Toni; Ardi, Ardi; Sunarjo, Richard Andre
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v9i9.16677

Abstract

Penelitian ini bertujuan untuk mengidentifikasi faktor-faktor yang mempengaruhi niat kunjungan kembali pasien di Klinik Estetika UAC di Jakarta Barat. Penelitian ini menguji pengaruh eWOM, kualitas hasil (outcome quality), interaksi layanan (service encounter), dan kewajaran harga (price reasonableness) terhadap niat berkunjung kembali (revisit intention), dengan kepuasan pasien (patient satisfaction) sebagai variabel mediasi. Kerangka pemikiran penelitian ini dirancang untuk menjawab bagaimana variabel-variabel independen tersebut dapat memberikan pengaruh positif terhadap variabel dependen. Penelitian ini dilakukan pada pasien di Klinik Estetika UAC yang berdomisili di Jabodetabek, dengan jumlah sampel ditentukan menggunakan perangkat lunak G*Power untuk Regresi Linier Berganda, menghasilkan 151 responden. Analisis data dilakukan menggunakan PLS Structural Equation Modelling(SEM) dengan bantuan Smart PLS versi 4.1.0.0. Hasil penelitian menunjukkan bahwa eWOM, outcome quality, dan service encounterberpengaruh signifikan terhadap patient satisfaction, tetapi tidak berpengaruh terhadap revisit intention. Sementara itu, Price reasonable berpengaruh signifikan terhadap patient satisfaction dan revisit intention, serta patient satisfaction berpengaruh signifikan terhadap revisit intention. Dari hasil penelitian ini, dapat disimpulkan bahwa variabel eWOM, outcome quality, dan service encountertidak cukup kuat dalam mempengaruhi keputusan untuk berkunjung kembali jika tidak diikuti oleh kepuasan pasien.
Mapping Designpreneur Paradigm for Sustainability Housing of Ministerial in Nusantara Capital City (IKN) Purnama, Ika Yuni; Phetorant, DJ. Dimas; Mestika, Gelar Gelora; Sunarjo, Richard Andre; Radhika, Raka Daniswara
Aptisi Transactions On Technopreneurship (ATT) Vol 7 No 3 (2025): November
Publisher : Pandawan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34306/att.v7i3.691

Abstract

Designpreneurs (a combination of design and entrepreneurs) have gained attention as an innovation paradigm that integrates design creativity with business value, playing a significant role in driving innovation and sustainable value creation. As the national creative economy and the IKN smart design agenda develop, it is important to evaluate research trends related to this concept. This study aims to map designpreneurship literature through bibliometric analysis, identifying publication trends, dominant themes, and key actors in this field. Data were taken from the Dimensions database (2000–2025), covering 45 articles, analyzed using VOSviewer to reveal collaboration patterns (country, institution, author) and keywords. The publication trend has increased sharply since 2016, reaching 10 articles in 2024. Indonesia has emerged as a major hub with strong collaborations with Malaysia, Japan, and China. The Bandung Institute of Technology was identified as the most productive institution. The journals Design, Economics and Innovation, Review of Managerial Science, and Journal of the Knowledge Economy are at the forefront of publications. Dominant research themes include the integration of design thinking, business innovation, and sustainability, indicating a focus on sustainable design innovation. This study presents a comprehensive mapping of designpreneurship literature, strengthening the concept of design and entrepreneurship synergy in creative innovation. These findings are relevant to the design strategy of ministerial position houses in the IKN based on local wisdom and sustainability.
AI-Driven Educational Data Analytics and Intelligent Tutoring in Learning Factory Environments Abas Sunarya; Sunarjo, Richard Andre; Abbas, Maulana; Al-Kamari, Omar Arif; Sabda Maulana
International Transactions on Education Technology (ITEE) Vol. 4 No. 1 (2025): International Transactions on Education Technology (ITEE)
Publisher : Pandawan Sejahtera Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33050/itee.v4i1.950

Abstract

The rapid growth of artificial intelligence in higher education creates new op- portunities to make learning factory environments more adaptive, data-informed, and aligned with industrial practice. This study examines how the integration of educational data analytics and intelligent tutoring systems supports smarter learning factory models that connect theoretical instruction with hands-on indus- trial training. Using a quantitative research design, data were collected from 180 higher education students participating in AI-supported learning factory sessions. Log data on learning interactions, performance metrics, and system- generated feedback were analyzed using statistical modeling to test the effects of AI-driven interventions on learning outcomes. The results show that ed- ucational data analytics significantly increases the adaptability of instructional content, enabling the intelligent tutoring system to personalize learning paths in real time based on individual performance profiles. Students who engaged with AI-based tutoring reported higher learning engagement and achieved better problem-solving scores and stronger retention of practical concepts than those in conventional learning factory settings. These findings indicate that combining educational data analytics with intelligent tutoring systems improves both the efficiency and effectiveness of learning factory models by enabling continuous feedback loops, dynamic adjustment of learning tasks, and learner-centered in- struction. The study concludes that AI-driven, data-informed learning factories can play a strategic role in preparing students with industry-relevant compe- tences and offers practical implications for educational technologists and insti- tutions designing next-generation education technology solutions.
The Effect of Intrinsic Motivation, Self-Efficacy, and Organizational Climate on Job Performance of Marketing Division Employees at PT.XYZ Simowibowo, Suryana Litana; Ardi, Ardi; Berlianto, Margaretha Pink; Sunarjo, Richard Andre
Journal Research of Social Science, Economics, and Management Vol. 5 No. 4 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v5i4.1195

Abstract

This study aims to examine the effect of intrinsic motivation (IM), self efficacy (SE), and organization climate (OC) on job performance (JP) mediated by work engagement (WE) and job satisfaction (JS). The method used is quantitative with saturated sampling, data were collected through questionnaires and analyzed using the Structural Equation Modeling (SEM) method based on Partial Least Squares (PLS) with 43 respondents. The results showed that intrinsic motivation, self efficacy, organization climate had a positive effect on job performance, and intrinsic motivation and self efficacy had a positive effect on work engagement. Organization climate and work engagement had a positive effect on job satisfaction. Job satisfaction and work engagement had a positive effect on job performance. The strongest mediation path analysis occurs in the relationship between intrinsic motivation and job satisfaction through work engagement, and also intrinsic motivation to job performance through work engagement which also shows a significant influence. The results of this study provide useful insights for organizations, where the main focus is directed at increasing self-efficacy and job satisfaction, while factors that have shown good performance such as intrinsic motivation, organizational climate and work engagement must still be maintained to maintain optimal organizational performance as a whole.
Implemetation of ROP In Stock Control to Minimize Losses Due to Expiry Aziz, Lukmanul Hakim; Sunarjo, Richard Andre; Ramdani, Muhammad; Natalia, Elisa Ananda; Maria, Lily; Aini, Qurotul
ADI Bisnis Digital Interdisiplin Jurnal Vol 6 No 2 (2025): ADI Bisnis Digital Interdisiplin (ABDI Jurnal)
Publisher : ADI Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34306/abdi.v6i2.1337

Abstract

Managing inventory with a limited shelf life is a crucial challenge in the supply chain, particularly in sectors where products are susceptible to rapid quality deterioration. Inaccuracies in ordering timing often lead to excess stock, which leads to financial losses due to product destruction, increased storage costs, and negative environmental impacts. This situation demands the implementation of more integrated and data-driven inventory control methods to optimize the procurement cycle sustainably. This study aims to analyze the effectiveness of implementing the Reorder Point (ROP) method integrated with historical demand and lead time data in minimizing the percentage of expired items. The main focus of the study is to establish ROP as a precise ordering timing mechanism, so that Safety Stock (SS) functions as an emergency buffer against uncertainty, rather than as excess inventory at risk of expiring. The research methodology includes analytical calculations of ROP, SS to mitigate demand and lead time variability, and Economic Order Quantity (EOQ) to determine the most economical order quantity. In addition, a literature review on the implementation of First Expired, First Out (FEFO) and First In, First Out (FIFO) systems is used as internal operational standards to ensure optimal stock rotation. The analysis results show that accurate ROP implementation is a key pillar in preventing expired goods. An optimal strategy requires synergy between prevention through precise ordering timing, internal control through strict stock rotation, and risk mitigation through proactive discount programs for products nearing expiration. The integration of ROP, SS, and EOQ has proven effective in reducing operational losses and supporting modern, efficient and sustainable inventory management practices.
AI Enabled Cybersecurity Framework for Multi Cloud Business Environments Sunarjo, Richard Andre; Arif Andika; Ninda Lutfiani; Richard Evans
ADI Journal on Recent Innovation Vol. 7 No. 1 (2025): September
Publisher : ADI Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34306/ajri.v7i1.1312

Abstract

The Effect of Transactional Leadership, Compensation, and Organization Culture on Employee Performance with Work Motivation as a Mediating Variable Catherin, Febrina Claudia; Ardi, Ardi; Sunarjo, Richard Andre
TRANSEKONOMIKA: AKUNTANSI, BISNIS DAN KEUANGAN Vol. 5 No. 1 (2025): January 2025
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/transekonomika.v5i1.847

Abstract

This research investigates how transactional leadership, compensation, and organizational culture at Hotel XYZ influence employee performance, with work motivation playing a role as a mediator. A quantitative approach was employed, involving a questionnaire survey of 110 Hotel XYZ employees in Makassar. Data analysis was conducted using the SEM-PLS technique. The findings suggest that transactional leadership does not have a notable impact on employee performance, but compensation and organizational culture play a significant role. Additionally, it is evident that work motivation serves as a mediator for the relationship between organizational culture and employee performance. This research benefits Hotel XYZ by informing strategies to enhance employee performance through a focus on developing organizational culture and work motivation.
PENGARUH EMPLOYEE ENGAGEMENT, ORGANIZATIONAL CULTURE, EMPLOYEE MOTIVATION TERHADAP JOB SATISFACTION, JOB COMPETENCE DAN EMPLOYEE PERFORMANCE PADA LEMBAGA SWADAYA MASYARAKAT FEMALE PLUS DI BANDUNG Pujangga, Akbar Maulana; Ardi, Ardi; Sunarjo, Richard Andre
Journal of Economic, Bussines and Accounting (COSTING) Vol. 8 No. 6 (2025): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/g77cr175

Abstract

Employee performance merupakan faktor utama dalam mencapai tujuan suatu perusahaan. Namun Lembaga swadaya masyarakat female plus di Bandung merasa employee performance tidak mengalami kenaikan yang signifikan sehingga merasa perlu adanya perubahan pengelolaan sumber daya manusla. Tujuan dari penelitian ini yaitu untuk mengetahui pengaruh Employee Engagement, Organizational Culture, Employee Motivation Terhadap Job Satisfaction, Job Competence Dan Employee Performance pada lembaga swadaya masyarakat female plus di bandung. Dalam penelitian ini, metode kuantitatif digunakan untuk menganalisis data dari kuesioner. Kuesioner ini dimodifikasi berdasarkan pertanyaan-pernyataan yang sudah ada dari literatur sebelumnya. Data-data ini dikumpulkan berdasarkan sampel 44 populasi karyawan dan pengambilan sampelnya menggunaan teknik sampel jenuh. Program smart PLS kemudian digunakan untuk menganalisa hasil penelitian. Hasil penelitian ini menunjukan bahwa employee engagement tidak berpengaruh terhadap employee performance, organizational culture berpengaruh positif terhadap employee performance, employee motivation berpengaruh positif terhadap employee performance, employee engagement tidak berpengaruh terhadap job satisfaction, employee engagement tidak berpengaruh terhadap job competence, organizational culture berpengaruh positif terhadap job satisfaction organizational culture berpengaruh positif terhadap job competence, employee motivation berpengaruh positif terhadap job satisfaction, employee motivation berpengaruh positif terhadap job competence, job satisfaction berpengaruh positif terhadap employee performance dan competence berpengaruh positif terhadap employee performance.