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Efektivitas Program Pelayanan Jemput Bola dalam Meningkatkan Kepemilikan Akta Kelahiran pada Dinas Kependudukan dan Pencatatan Sipil Kabupaten Timor Tengah Utara Yosephine Agustin Helly; Ajis Salim Adang Djaha; Rouwland Alberto Benyamin; Petrus Kase
Student Research Journal Vol. 4 No. 3 (2026): Student Research Journal
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/srj-yappi.v4i3.2627

Abstract

Birth certificate ownership is a fundamental right of every citizen and an essential requirement for accessing various public services. However, the coverage of birth certificate ownership in North Central Timor Regency has not yet reached the national target. To address this issue, the Department of Population and Civil Registration of North Central Timor Regency implemented the Mobile Service Program (Jemput Bola) as an initiative to bring civil registration services closer to the community. This study aims to analyze the effectiveness of the Mobile Service Program in increasing birth certificate ownership in North Central Timor Regency. The research employed a qualitative approach using a descriptive method. Data were collected through observation, interviews, and documentation, and analyzed using the interactive model of Miles and Huberman. The analysis of program effectiveness was based on Richard M. Steers’ goal approach and strategic constituencies approach. The findings indicate that the Mobile Service Program is effective in expanding service accessibility, increasing the number of birth certificates issued, and facilitating public access to civil registration documents. The program also received positive responses from the community because it reduced barriers related to cost, time, and distance in obtaining birth certificates. Nevertheless, several challenges remain, including low public awareness, incomplete administrative requirements, limited internet connectivity, and geographical constraints. Therefore, strengthening public outreach, improving coordination with village governments, and establishing measurable program targets are necessary to enhance the program’s effectiveness in a sustainable manner.
Efektivitas Pelayanan Surat Keterangan Catatan Kepolisian (SKCK) Online Sebagai Persyaratan Dokumen Administrasi di Polresta Kupang Kota Eil Grace Sinlaeloe; Melkisedek Noh Bernabas Cervesius Neolaka; Rouwland Alberto Benyamin; Made Ngurah Demi Andayana
Student Research Journal Vol. 4 No. 3 (2026): Student Research Journal
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/srj-yappi.v4i3.2630

Abstract

Digital transformation in public services has encouraged government institutions to develop technology-based services, including the Online Police Record Certificate (SKCK) service at Kupang City Regional Police Resort. This study aims to analyze the effectiveness of the Online SKCK service as an administrative requirement at the Kupang City Regional Police Resort. The research employed a qualitative approach with a descriptive method. Data were collected through observation, interviews, and document analysis involving service officers and users of the Online SKCK service. Data were analyzed using an interactive model consisting of data reduction, data display, and conclusion drawing. The findings indicate that the Online SKCK service has improved accessibility, service efficiency, and transparency through the implementation of the PRESISI POLRI application. Based on the effectiveness indicators, namely program understanding, target accuracy, timeliness, goal achievement, and real change, the service can be categorized as moderately effective. Target accuracy and real change emerged as the strongest indicators, while program understanding and timeliness still face several challenges, including limited digital literacy among users, application system disruptions, and data verification issues. Nevertheless, the Online SKCK service has provided significant benefits in supporting the modernization of public services. The study concludes that improving system quality, strengthening public outreach, and developing a more integrated service system are necessary to optimize the effectiveness of the Online SKCK service at the Kupang City Regional Police Resort.
WORKSHOP PENGUATAN KAPASITAS KADER KESEHATAN UNTUK PENCEGAHAN STUNTING PADA DAERAH RAWAN BENCANA DI TIMOR TENGAH SELATAN I Putu Yoga Bumi Pradana; Made Ngurah Demi Andayana; Hendrik Toda; Theny Intan Berlian Kurniati Pah; Rouwland Alberto Benyamin; William Febrianus Umbu Ibiruni; Nadia Sasmita Wijayanti
JMM (Jurnal Masyarakat Mandiri) Vol 8, No 5 (2024): Oktober
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jmm.v8i5.26530

Abstract

Abstrak: Program pencegahan stunting merupakan upaya krusial dalam meningkatkan kualitas sumber daya manusia, terutama di wilayah yang rentan terhadap bencana seperti Desa Fatumnasi, Kabupaten Timor Tengah Selatan. Program ini bertujuan untuk meningkatkan kapasitas kader kesehatan dalam pencegahan stunting, mengingat tingginya prevalensi stunting di desa ini dan keterbatasan kapasitas kader yang berperan penting dalam mendeteksi dan menangani kasus stunting. Mitra kegiatan ini adalah kader kesehatan posyandu Desa Fatumnasi, yang merupakan garda terdepan dalam layanan kesehatan masyarakat di daerah rawan bencana. Kegiatan Pengabdian kepada Masyarakat (PkM) ini melibatkan beberapa tahapan, mulai dari persiapan, pelaksanaan, hingga evaluasi. Pelatihan dan workshop difokuskan pada pemetaan wilayah rawan stunting serta peningkatan keterampilan kader dalam menghadapi tantangan geografis dan situasi darurat akibat bencana alam. Evaluasi program dilakukan menggunakan metode angket dan survei terhadap peserta untuk mengukur tingkat pemahaman. Hasil menunjukkan bahwa 50% peserta mengalami peningkatan pemahaman terhadap materi, dengan 25% partisipasi aktif dalam diskusi dan workshop. Program ini diharapkan dapat berkelanjutan dan mendukung upaya nasional dalam menurunkan angka stunting, terutama di wilayah rawan bencana.Abstract:.The stunting prevention program is crucial to enhance human resource quality, particularly in disaster-prone areas such as Fatumnasi Village and Timor Tengah Selatan Regency. This program aims to strengthen the capacity of healthcare cadres to prevent stunting, given the high prevalence of stunting in the village and the limited capacity of the cadres, who play a vital role in detecting and addressing stunting cases. The program's partners are the Fatumnasi Village posyandu health cadres, who serve as the frontline in providing public health services in disaster-prone areas. This community service initiative (PkM) involves several stages: preparation, implementation, and evaluation. Training and workshops are focused on mapping areas vulnerable to stunting and enhancing the cadres' skills in tackling geographic challenges and emergencies due to natural disasters. Program evaluation was conducted through questionnaires and surveys to assess participants' understanding. The results indicated that 50% of participants demonstrated improved comprehension of the material, with 25% actively participating in discussions and workshops. This program is expected to be sustainable and support national efforts to reduce stunting rates, particularly in disaster-prone regions. 
Kolaborasi Camat, Koramil, dan Polsek untuk Meningkatkan Keamanan dan Ketertiban di Kecamatan Amanatun Utara Julianto Linome; Umbu T.W Pariangu; Belandia L. Long; Rouwland A. Benyamin
Atmosfer: Jurnal Pendidikan, Bahasa, Sastra, Seni, Budaya, dan Sosial Humaniora Vol. 4 No. 3 (2026): Agustus: Atmosfer: Jurnal Pendidikan, Bahasa, Sastra, Seni, Budaya, dan Sosial
Publisher : Universitas Palangka Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59024/atmosfer.v4i3.1907

Abstract

This study examines the collaboration among the Subdistrict Head (Camat), the Indonesian National Armed Forces (Koramil), and the Indonesian National Police (Polsek) in maintaining public security and public order in Amanatun Utara Subdistrict, South Central Timor Regency. The research was motivated by the increasing complexity of public security issues that require Collaborative governance among government institutions and security agencies. A qualitative descriptive approach was employed, with data collected through in-depth interviews, observation, and document analysis involving key stakeholders from the subdistrict government, military, police, village governments, traditional leaders, and community representatives. Data were analyzed using the interactive model of Miles, Huberman, and Saldaña, while the analytical framework was based on the Collaborative governance model proposed by Ansell and Gash. The findings reveal that collaboration has generally functioned effectively through adaptive communication, shared commitment, and clear institutional responsibilities. The presence of Babinsa and Bhabinkamtibmas, mutual trust among institutions, and supportive legal frameworks constitute the main enabling factors. However, collaboration remains constrained by limited human resources, insufficient operational funding, inadequate infrastructure, weak community-based security systems, and the absence of an integrated early warning mechanism. Strengthening institutional coordination, expanding community participation, and improving resource support are therefore essential to enhance sustainable Collaborative governance in maintaining public security.