Claim Missing Document
Check
Articles

How can service quality, patient value, and patient satisfaction increase hospital patient loyalty? Guspianto Guspianto; Muthia Mutmainnah; Wahyu Indah Dewi Aurora
JPPI (Jurnal Penelitian Pendidikan Indonesia) Vol 9, No 3 (2023): JPPI (Jurnal Penelitian Pendidikan Indonesia)
Publisher : Indonesian Institute for Counseling, Education and Theraphy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/020232917

Abstract

Patient loyalty will be created if the hospital is able to provide quality services that create the best values for patients thereby increasing patient satisfaction.Failure to understand quality of service, patient value, and patient satisfaction will risk losing patient loyalty to hospital services. This study aims to analyze the model of hospital patient loyalty as the effect of service quality, patient value and patient satisfaction. A cross sectional study was conducted through a survey among inpatients at eight hospitals in Jambi Province-Indonesia. A four-point likert scale was used to measure construct variables and analyzed using Partial Least Squares-Structural Equation Model. The results showed that the influence between factors in the coefficient path has a significant effect, except for the indirect effect between service quality and patient loyalty through value. Hospital management practitioners should focus on developing service quality improvement strategies that are able to create value for patients so as to increase satisfaction and ultimately encourage and maintain patient loyalty.Hospitals can take advantage of this research model as a self-evaluation instrument to achieve patient loyalty so as to increase hospital revenue and reputation.
Relation of Salivary Alpha-Amylase (sAA) Concentration to Fatigue Biomarkers in Palm Oil Office Workers in Jambi Province: Preliminary Study Kusmawan, David; Eka Rini, Willia Novita; Aurora, Wahyu Indah Dewi
Makara Journal of Science Vol. 27, No. 4
Publisher : UI Scholars Hub

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The salivary α-amylase (sAA) concentration has a potential role as a biological indicator of occupational fatigue. This study aimed to determine the levels of sAA and its influencing factors. This research used a cross-sectional design with a sample of 40 office staff respondents at PT. X (Persero). Mental workload (MWL), sleep quality, and occupational fatigue were measured using the NASA-Total Load Index (TLX), Pittsburgh Sleep Quality Index, and Industrial Fatigue Research Committee, respectively. Meanwhile, the basic sAA levels was measured through the sandwich enzyme-linked immunosorbent assay method using the Bioenzy® Kit Assay. Descriptive analysis showed that the workers were mostly men, 75% of which had a high education level and 72.5% were of marital status. MWL scoring in NASA-TLX revealed an average score of 70.91, which indicates a high MWL. Pearson’s correlation analysis unveiled that occupational fatigue and sleep quality were significantly correlated with sAA concentration. The final model showed that for each one-unit increase in occupational fatigue, the sAA concentration increased by 15.90 U/mL. Furthermore, for every unit increase in sleep quality, the sAA concentration decreased by 13.38 U/mL. sAA concentration can be used as a potential noninvasive biological marker related to sleep quality and occupational fatigue.
Cycle Threshold (CT) and Neutrophil-To-Lymphocyte (NLR) Values As Predictors of Clinical Symptoms in Pediatric Covid-19 Cases: A Systematic Literature Review Sabar Hutabarat; Wahyu Indah Dewi Aurora
International Journal of Public Health Excellence (IJPHE) Vol. 3 No. 2 (2024): January-May
Publisher : PT Inovasi Pratama Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55299/ijphe.v3i2.816

Abstract

Background: The COVID-19 epidemic has impacted persons across all age demographics, including children. An opposing viewpoint is that despite the extensive discussion surrounding the neutrophil-to-lymphocyte ratio as a potential indicator of clinical symptoms in pediatric COVID-19 cases. This systematic literature review aims to explores the correlation between CT readings, neutrophil-to-lymphocyte ratio, and clinical symptoms in pediatric cases with COVID-19. Method: This systematic review examined the existing research on Cycle Treshold (CT) and Neutrophil-To-Lymphocyte Ratio (NLR) values as indicators of the clinical progression in children with COVID-19. An extensive search of databases Scopus revealed studies that satisfied our inclusion criteria. They utilized CT valuess and the neutrophil-to-lymphocyte ratio as indicators for predicting clinical symptoms. The inclusion criteria for this study were specifically centered around juvenile patients with COVID-19 from scopus databased. The chosen studies underwent a thorough evaluation to determine their quality and relevance. Various nations, including Korea, China, Italy, the United States, Egypt, South Africa, India, Japan, Brazil, and others. Result: The papers included in the analysis demonstrate a noteworthy correlation between CT readings and clinical symptoms in children with COVID-19 Pediatric COVID-19 cases with elevated CT values demonstrated a greater propensity for severe clinical manifestations, including respiratory distress and pneumonia. Upon reviewing the available research, it is evident that hematological parameters, specifically the neutrophil-to-lymphocyte ratio, significantly impact forecasting the severity and clinical prognosis of juvenile COVID-19 cases. Conclusion: The neutrophil-to-lymphocyte ratio and CT values were identified as dependable indicators of illness severity in pediatric patients. The results emphasize the significance of hematologic measures, specifically the neutrophil-to-lymphocyte ratio, as helpful markers for evaluating the clinical symptoms and outcomes of juvenile COVID-19 patients.
GAMBARAN TINGKAT PENGETAHUAN, SIKAP DAN KEPATUHAN KONSUMSI TABLET TAMBAH DARAH PADA IBU HAMIL DI PUSKESMAS KEBUN KOPI KOTA JAMBI TAHUN 2023 Analita, Maulina; Aurora, Wahyu Indah Dewi; Rahmatilah, Imat
Scientific Of Environmental Health and Diseases Vol. 4 No. 2 (2024): Scientific Of Environmental And Health Diseases
Publisher : LPPM Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/esehad.v5i1.29423

Abstract

Background: Based on data from health center performance assessment reports (PKP), data coverage of the achievement of the TTD program for pregnant women in the working area of ​​Kebun Kopi Health Center has a target of 62%, whereas from PKP data from January to June 2023 it is only 46.38% . There is no data on the number of pregnant women who consume TTD of at least 90 tablets. To identify problems related to knowledge, attitudes and compliance with TTD consumption among pregnant women towards the low achievement of the TTD program at the coffee plantation health center.Objective: To identify problems related to knowledge, attitudes and compliance with TTD consumption among pregnant women towards the low achievement of the TTD program at the coffee plantation health center.Method: This research is descriptive research using a mix method in the form of interviews and questionnaires. Interviews were conducted with KIA and Nutrition program officers. Questionnaires were given to all pregnant women who visited the Kebun Kopi Health Center.Results: The sample of this research consisted of 30 people. With the characteristics of most respondents aged 21-29 years (70%), the highest level of education was high school (57%), number of children > 1 (53%), and not working (73%). Have good knowledge about blood supplement tablets (57%), with poor attitudes about blood supplement tablets (53%) and mothers who have poor compliance (60%). Officers who hold the program only provide education when pregnant women take medicine, never provide counseling, communication with cadres also does not run smoothly.Conclusion: The problems faced are that the attitude of pregnant women regarding the consumption of TTD during pregnancy is still lacking, the compliance of pregnant women in consuming TTD during pregnancy is still lacking, there is no routine monitoring to monitor compliance with taking TTD medication in pregnant women, pregnant women often forget to consume TTD, mothers Pregnant women do not want to consume TTD because of the side effect of nausea after consuming TTD, there is no interesting promotional media about the importance of consuming TTD and the achievement of the TTD program for pregnant women at the coffee plantation health center is still lacking.
Kualitas Sanitasi di Sekolah dan Dampaknya terhadap Kesehatan dan Gizi Anak : Systematic Literature Review Aurora, Wahyu Indah Dewi; Darmawan, Armaidi
Scientific Of Environmental Health and Diseases Vol. 4 No. 1 (2024): Scientific of Environmental Health And Diseases
Publisher : LPPM Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/esehad.v4i2.31262

Abstract

Latar Belakang: Layanan sanitasi yang tidak memadai di sekolah dapat berdampak buruk pada kesehatan dan gizi anak. Tinjauan sistematis ini bertujuan untuk mengeksplorasi dampak kualitas sanitasi di sekolah terhadap kesehatan dan gizi anak. Metode: Pencarian komprehensif dilakukan di berbagai database termasuk PubMed, Scopus, dan Google Scholar untuk mengidentifikasi studi yang relevan yang diterbitkan antara tahun 2016 hingga 2023. Sebanyak 18 penelitian memenuhi kriteria inklusi dan dimasukkan dalam tinjauan sistematik review. Hasil: Temuan dari penelitian menunjukkan hubungan yang kuat antara kualitas sanitasi yang buruk di sekolah dan hasil kesehatan yang negatif di antara anak-anak. Hasil kesehatan ini termasuk peningkatan risiko diare, infeksi parasit, dan malnutrisi. Kesimpulan: Temuan dari tinjauan sistematis ini menyoroti pentingnya meningkatkan kualitas sanitasi di sekolah untuk melindungi dan meningkatkan kesehatan dan gizi anak-anak
Workshop/Pelatihan Pemilahan Dan Pemanfaatan Sampah Organik - Non Organik Di Lingkungan Perumahan Aurora, Wahyu Indah Dewi; Maria, Ima; Kusdiyah, Erny; Darmawan, Armaidi; Nuriyah, Nuriyah; Mulyadi, Deri
Scientific Of Environmental Health and Diseases Vol. 4 No. 1 (2024): Scientific of Environmental Health And Diseases
Publisher : LPPM Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/esehad.v4i2.36265

Abstract

Pendahuluan: Sampah adalah sisa buangan dari suatu produk atau barang yang sudah tidak digunakan lagi, tetapi masih dapat di daur ulang menjadi barang yang bernilai. Tujuan dari pelatihan ini adalah melatih masyarakat untuk dapat mengidentifikasi sampah organic dan anorganik dan melatih masyarakat untuk dapat memanfaatkan sampah organic dan anorganik menjadi sesuatu yang dapat digunakan kembali. Metode: Metode pelaksanaan kegiatan adalah dengan workshop/pelatihan mengidentifikasi sampah organic dan anorganik. Kegiatan ini. dilaksanakan pada hari Selasa, 02 Agustus 2022 bertempat di Puskesmas Paal X Kota Jambi. Pelatihan dihadiri oleh 50 peserta masyarakat sekitar yang diajarkan bagaimana cara Pemilahan Dan Pemanfaatan Sampah Organik - Non Organik di rumah.. Hasil: Cara pembuatan ,asukkan tanah secukupnya ke dalam wadah yang telah diisi dengan sampah organik. Siram permukaan tanah tersebut menggunakan air secukupnya. Masukkan sampah organik yang telah dicampur arang sekam(optional) dan kapur pertanian ke dalam wadah. Pastikan sampah disimpan secara merata, siram dengan air yang telah bercampur EM4. Masukkan lagi tanah ke dalam wadah. Tutup wadah dengan rapat dan biarkan sekitar tiga minggu Kesimpulan: Sampah yang dapat mencegah terkena penyakit-penyakit berbasis lingkungan, mencegah terjadinya banjir, meningkatkan ekonomi, dll. Salah satunya dengan mendaur ulang menjadi pupuk kompos. Katakunci: Sampah organic, sampah anorganik
Effectiveness Of Using The Skeletal System Pocketbook on The Grade of Anatomy Practicum For Medical Students at Universitas Jambi Enis, Rina Nofri; Hz, Tia Wida Ekaputri; Tarawifa, Susan; Aurora, Wahyu Indah Dewi; Shafira, Nyimas Natasha Ayu; Puspasari, Anggelia; Maharani, Citra; Halim, Rita; Virginsia, Sonya; Vivekanantharasa, Raveenthiran
Jambi Medical Journal : Jurnal Kedokteran dan Kesehatan Vol. 12 No. 2 (2024): JAMBI MEDICAL JOURNAL: Jurnal Kedokteran dan Kesehatan
Publisher : FAKULTAS KEDOKTERAN DAN ILMU KESEHATAN UNIVERSITAS JAMBI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jmj.v12i2.37311

Abstract

ABSTRACT Background: Bone markings must be studied and mastered in learning skeletal system anatomy. The short and interesting material in the pocketbook helps students identify preparations during the practicum, increasing their understanding and gaining practical grades. Objective: This research aims to determine the effectiveness of using the Skeletal System pocketbook on grades practical anatomy block of the Integumentary System and Locomotion for medical students in the first semester of the Universitas Jambi in 2023. Method: This research used a quasi-experimental method with a pre-test and post-test control group. The 106 sample students were from the Medical Study Program at Universitas Jambi class of 2023. Result: The mean pre-test and post-test grades for students with pocketbooks were 61.86 and 78.04, while those without pocketbooks were 63.74 and 71.35. In the mean pre-test grade, there was no significant difference between the experimental and control groups' mean grades (p-value = 0.488). Meanwhile, in the mean post-test grades, there was a significant difference between the two groups (p-Value = 0.005), where the experimental group had a higher mean grade. Conclusion: There is a significant difference in using the skeletal system anatomy pocketbook on the grade of anatomy practicum for medical students at Universitas Jambi. Keywords: Anatomy, Practicum, Skeletal System, Pocket Book.
Relationship between Knowledge Level and Community Attitude in Dengue Fever Prevention Behavior Arief Romadhan; Putri Sari Wulandari; Rina Nofri Enis; Wahyu Indah Dewi Aurora; Esa Indah Ayudia
Journal of Medical Studies Vol. 4 No. 3 (2024): Journal of Medical Studies
Publisher : Fakultas Kedokteran dan Ilmu Kesehatan Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

ABSTRACT Background: Dengue Hemorrhagic Fever (DHF) is an acute infectious disease caused by the Dengue virus which is transmitted by the Aedes aegypti mosquito. In cases of dengue fever, the symptoms often experienced by sufferers are sudden high fever, frequent bleeding, and if it is severe, they will experience shock and death. This research aims to determine the relationship between the level of knowledge and attitudes of the community in the behavior of preventing Dengue Fever in Jambi city in 2023. Methods: This research design used quantitative research with a cross-sectional design. The sample for this study comprised of residents from Kenali Besar, Paal V, and Payo Silincah Health Centers, totaling 86 respondents. Research instruments utilized questionnaires. The data were analyzed univariately and bivariately with the chi-square test. Results: Among the respondents, 41 individuals (47.7%) exhibited a good level of knowledge, 52 individuals (60.5%) demonstrated a positive attitude, and 37 individuals (43%) displayed good behavior. From the chi-square test, a p-value of 0.000 was obtained between the level of knowledge and preventive behavior towards dengue fever. A p-value of 0.000 was also obtained between attitudes and preventive behavior towards dengue fever. Conclusion: The level of knowledge and attitude of the community has a relationship with dengue prevention behavior in Jambi city. Keywords: dengue hemorrhagic fever (DHF); dengue fever; behavior; knowledge; attitude
Cervical Cancer Knowledge, Attitudes, and VIA Willingness among Married Women Shabrina Nadilah Zahra; Erny Kusdiyah; Hanina; Wahyu Indah Dewi Aurora; Nyimas Natasha Ayu Shafira
Journal of Medical Studies Vol. 4 No. 3 (2024): Journal of Medical Studies
Publisher : Fakultas Kedokteran dan Ilmu Kesehatan Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/joms.v4i3.38964

Abstract

ABSTRACT Background: Indonesia has the highest rate of cervical cancer in Southeast Asia. However, early detection through Visual Inspection of Acetate Acid (VIA) among Women of Childbearing Age (WCA) in Indonesia, including Jambi City, remains low. This research aims to determine knowledge and attitudes toward cervical cancer prevention, and the willingness undergo VIA examination among married WCA at the Kenali Besar Public Health Center in Jambi City. Methods: An observational-analytical study with a cross-sectional design was conducted using questionnaires. 110 samples were chosen by accidental sampling technique and analyzed using descriptive statistics. Results: Most participants were in early adulthood (52.7%), had secondary education (50.9%), were unemployed (59.1%), had sufficient knowledge (40%) and attitudes (51.8%), but low willingness for VIA (47.3%). The main reason for not undergoing VIA was the absence of symptoms (22.7%). Most who had VIA had only been tested once (70%), with all results negative (100%). Conclusion: The willingness to undergo VIA screening is still low. Increasing the VIA screening coverage requires the improvement of knowledge about cervical cancer and attitudes toward cervical cancer prevention through effective health promotion. Keywords: cervical cancer; women of childbearing age; VIA test; knowledge; attitudes; willingness; behavior
The impact of nutritional status and dietary intake on children's exposure to hazardous substances in food Aurora, Wahyu Indah Dewi; Darmawan, Armaidi; Kusdiyah, Erny; Suzan, Raihanah; Syauqy, Ahmad; Gading, Patrick William
Jurnal Gizi Indonesia (The Indonesian Journal of Nutrition) Vol 13, No 2 (2025): June
Publisher : Department of Nutrition Science, Faculty of Medicine, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jgi.13.2.124-131

Abstract

Introduction: Exposure to harmful substances in food is a significant factor contributing to stunting and nutritional problems in children, as it impacts their growth and development. While healthy diets are well-documented, direct links between dietary intake and harmful substance exposure are less explored. This study investigates key risk factors influencing such exposure in children.Objectives: This study aimed to analyses the impact of nutritional status, dietary intake, and exposure to harmful substances in children.Materials And Methods: A cross-sectional study involving 780 children in 30 elementary Schools, collected data on dietary intake, nutritional status, and laboratory testing for harmful substances like borax, formalin, Rhodamine B, and cyclamate using Qualitative Test Kit. Food samples were obtained from school vendors and commonly consumed items. Data were analysed using Chi-Square tests and binary logistic regression to assess the relationships between variables.Results: Among the children, 50% were aged 8–9 years, and 53.8% were female. Most had good nutritional status (69.2%), and 88.2% had sufficient dietary intake. However, 69.1% were exposed to harmful substances in food. Poor nutritional status increased exposure risk by 3.11 times (PR = 3.11; 95% CI: 1.75 - 5.51; p = 0.000), and insufficient dietary intake raised it by 13.26 times (PR = 13.26; 95% CI: 8.37 - 21.02; p = 0.000).Conclusion: A child’s nutrition and food safety are deeply connected. Poor nutrition makes children more susceptible to harmful substances, highlighting the importance of ensuring both a healthy diet and stricter food safety measures. By prioritizing better nutrition and safer food choices, we can help protect children's health and support their growth.