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All Journal Voteteknika (Vocational Teknik Elektronika dan Informatika) Jupiter Jurnal Media Infotama Jurnal Informatika Rekursif: Jurnal Informatika Jurnal Pseudocode PROCESSOR Jurnal Ilmiah Sistem Informasi, Teknologi Informasi dan Sistem Komputer JE (Journal of Empowerment) JSAI (Journal Scientific and Applied Informatics) Jurnal Teknologi Informasi dan Pendidikan Journal of Technopreneurship and Information System (JTIS) Progresif: Jurnal Ilmiah Komputer JATI (Jurnal Mahasiswa Teknik Informatika) Just TI (Jurnal Sains Terapan Teknologi Informasi) Journal of Empowerment Community Jurnal Teknologi Sistem Informasi dan Sistem Komputer TGD Jurnal Abdimas Serawai Jurnal Komputer, Informasi dan Teknologi Jurnal Teknoif Teknik Informatika Institut Teknologi Padang Jurnal Sistem Informasi Dan E-Bisnis Jurnal Ilmu Komputer Dan Informatika JURNAL BESEMAH Jurnal Pendidikan dan Pengabdian Masyarakat Cendikia Pendidikan GEMBIRA (Pengabdian Kepada Masyarakat) JPMTT (Jurnal Pengabdian Masyarakat Teknologi Terbarukan) Jurnal Al-Maun Jurnal TAM (Technology Acceptance Model)
hidayah, agung kharisma
Universitas Muhammadiyah Bengkulu
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Journal : Jupiter

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Analisis Sentimen Ulasan Aplikasi Vidio pada Play Store Menggunakan Algoritma Support Vector Machine : Analisis SVM pada ulasan aplikasi vidio netty, Bima Santika; Kharisma Hidayah, Agung
JUPITER (Jurnal Penelitian Ilmu dan Teknologi Komputer) Vol 17 No 1 (2025): Jurnal Penelitian Ilmu dan Teknologi Komputer (JUPITER)
Publisher : Teknik Komputer Politeknik Negeri Sriwijaya

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Abstract

Vidio: Sports, Movies, Series is a popular streaming application in Indonesia with a 3.5 star rating on the Play Store in 2024. Although widely used, a number of user reviews reflect dissatisfaction with some of its features and performance. This research focuses on analyzing user opinions about the Vidio application on the Play Store and evaluating the accuracy of the SVM algorithm in grouping sentiments using the KDD method. KDD is applied to determine the analysis approach from the available data. In the data transformation stage, training and testing data are divided into three ratios: 90:10, 80:20, and 70:30. Words are weighted using the TF-IDF technique. This research tests SVM performance using four kernels: Linear, RBF, Poly, and Sigmoid. The research results show that a 70:30 ratio with the Sigmoid kernel produces the best performance, namely 83.33% accuracy, 86.13% precision, 83.33% recall, and 76.25% F1-score. This model succeeded in achieving an optimal composition between precision and recall, although there was a slight compromise seen in the F1- score.   Keywords— Sentiment Analysis, SVM, Vidio, Play Store
Co-Authors -, Rozali Toyib Abdullah, Dedy Ade Saputra Ade Viola Gustina Adinda, Fitri Aditian, Fraz Admira, Siti Alam, RG.Guntur Aminudin, Rahmad Andika Kurniawan Andilala Anggara , Yozi Anggi Josetio Prayoga Anisa Nur Amalah Apridiansyah, Yovi Ar. Walad Mahfuzi Ardi wijaya Ari Pitriyo Ari Satrio Wibowo Belo Sungkowo Bryan Febriansyah Cahyo Prihantoro cantika Chandra Kusuma Johan2 Checario, Devano Dandi Sunardi Darnita , Yulia Darnita, Yulia Dedy Abdullah Deslianti, Dwita Diana Diana Diana Diana Eka Sahputra Eko Saputra farid, farid achmadi Febriansyah, Bryan Fitri Adinda Gunawan Gunawan Gunawan Guntur Alam Guntur Alam, RG Hadi, Bintang Handayani, Sri Haris Munandar Haris Munandar Harry Witriyono Harry Witriyono Harry Witriyono Witriyono Hary Witriyono Helen Anggraini Hendri Wibowo, Sastya Hendri, Sastya Hendro eka purnama Hennie Lestyaningsih Hidayah, Aditia Hidayat, Wahid Iklas Iradat Sanjaya Imanullah, Muhammad Irawan, Raditya Frandika Iskandarsyah, Muhammad Juhardi, Ujang Khairullah Khairullah khairullah Koko Saputra Koko Saputra Legi Sarwanto Lestari, Putri Dwi Mahfuzhi, A.R Walad Mahfuzy, AR. Walad marhalim, marhalim Muhammad Imanullah Muntahanah Muntahanah Muntahanah Muntahanah, Muntahanah netty, Bima Santika Novian, Arif Tri Nur Ade Wijaya Nurmansyah Oki, M. Oktavia, Niken Onsardi, Onsardi Pahrizal, Pahrizal Pane, Ali Sutan pebriano, pigo Putra , Erwin Dwika Putra, Muhammad Ardiansah Putri Rahma Della Rajes, Achmad Ramzi, Reja Muhamad Ratnawili Regi Saputra Ridho Afriansyah Rifqo, Muhammad Husni Riozi, M Fakhrur Ririn Apriza Rojali Toyib Rozali Toyib Sahputra, Eka Sandhy Fernandez Santika, Bima Sapitri, Tari Juita Saputra, Regi Sarwanto, Legi Sastya H. Wibowo Sastya Hendri Wibowo Siregar, Fadel Muhammad Sonita, Anisya Sri Handayani Sri Handayani Sulastri, Eni Surya Ade Saputera Syaldanis Syam Tari Juita Sapitri Toyib , Rozali Toyib, Rozali Tri Putra, Bagus Tri Rahayu Triwahyuda, Bony ujang juhardi Ulit, Icuk Gempa Venny Arisi Vioneka, Ranti Wibada Alsupana, Bima Wibowo, Ari Satrio Wibowo, Sastya H. Wijaya, Ardi Wijaya, Nur Ade Witriyono, Harry Yetman Erwadi Yoga Saputra Yonaldo Putra Yosa, Ari Yulia Darmi Yulinda, Ade Tiara Yuza Reswan