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hidayah, agung kharisma
Universitas Muhammadiyah Bengkulu
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Analisis Sentimen Ulasan Aplikasi Vidio pada Play Store Menggunakan Algoritma Support Vector Machine : Analisis SVM pada ulasan aplikasi vidio Santika, Bima; Kharisma Hidayah, Agung
JUPITER (Jurnal Penelitian Ilmu dan Teknologi Komputer) Vol 17 No 1 (2025): Jurnal Penelitian Ilmu dan Teknologi Komputer (JUPITER)
Publisher : Teknik Komputer Politeknik Negeri Sriwijaya

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Abstract

Vidio: Sports, Movies, Series is a popular streaming application in Indonesia with a 3.5 star rating on the Play Store in 2024. Although widely used, a number of user reviews reflect dissatisfaction with some of its features and performance. This research focuses on analyzing user opinions about the Vidio application on the Play Store and evaluating the accuracy of the SVM algorithm in grouping sentiments using the KDD method. KDD is applied to determine the analysis approach from the available data. In the data transformation stage, training and testing data are divided into three ratios: 90:10, 80:20, and 70:30. Words are weighted using the TF-IDF technique. This research tests SVM performance using four kernels: Linear, RBF, Poly, and Sigmoid. The research results show that a 70:30 ratio with the Sigmoid kernel produces the best performance, namely 83.33% accuracy, 86.13% precision, 83.33% recall, and 76.25% F1-score. This model succeeded in achieving an optimal composition between precision and recall, although there was a slight compromise seen in the F1- score.   Keywords— Sentiment Analysis, SVM, Vidio, Play Store
Co-Authors -, Rozali Toyib Abdullah, Dedy Ade Saputra Ade Viola Gustina Adinda, Fitri Aditian, Fraz Alam, RG.Guntur Ali Sutan Pane Alvi Adn Nasir Chan Andika Kurniawan Andilala Anggara , Yozi Anggi Josetio Prayoga Anisa Nur Amalah Apridiansyah, Yovi Ar. Walad Mahfuzi Ari Pitriyo Ari Satrio Wibowo Arif Tri Novian Belo Sungkowo Bony Triwahyuda Bryan Febriansyah Cahyo Prihantoro cantika Chandra Kusuma Johan2 Dandi Sunardi Darnita , Yulia Darnita, Yulia Dedy Abdullah Deslianti, Dwita Deslianti, Dwita Diana Diana Diana Diana Eka Sahputra Eko Saputra Fadel Muhammad Siregar farid, farid achmadi Febriansyah, Bryan Filda Rahayu Fitri Adinda Gunawan Gunawan Gunawan Gunawan Gunawan Guntur Alam Guntur Alam, RG Hadi, Bintang Handayani, Sri Haris Munandar Haris Munandar Harry Witriyono Harry Witriyono Harry Witriyono Witriyono Hary Witriyono Helen Anggraini Hendri, Sastya Hendro eka purnama Hennie Lestyaningsih Hidayah, Aditia Icuk Gempa Ulit Iklas Iradat Sanjaya Imanullah, Muhammad Iskandarsyah, Muhammad jely estianti Juhardi, Ujang Khairullah Khairullah khairullah Koko Saputra Koko Saputra Legi Sarwanto Lestari, Putri Dwi M Fakhrur Riozi Mahfuzhi, A.R Walad Mahfuzy, AR. Walad marhalim, marhalim Muhammad Fikri Hayqal Muhammad Husni Rifqo Muhammad Imanullah Muhammad Imanullah Muhammad Iskandarsyah Muntahanah Muntahanah Muntahanah Muntahanah, Muntahanah Nadia Berliana Novian, Arif Tri Nur Ade Wijaya Nurmansyah Oki, M. Oktavia, Niken Onsardi pebriano, pigo Putra , Erwin Dwika Putra, Erwin Dwika Putra, Muhammad Ardiansah Putri Rahma Della Raditya Frandika Irawan Rahmad Aminudin Rajes, Achmad Ramzi, Reja Muhamad Ranti Vioneka Ratnawili Regi Saputra Ridho Afriansyah Ririn Apriza Rojali Toyib Rozali Toyib Sandhy Fernandez Santika, Bima Sapitri, Tari Juita Saputra, Regi Sarwanto, Legi Sastya H. Wibowo Sastya Hendri Wibowo Siregar, Fadel Muhammad Sonita, Anisya Sri Handayani Sri Handayani Sulastri, Eni Surya Ade Saputera Syaldanis Syam Tari Juita Sapitri Toyib , Rozali Toyib, Rozali Tri Putra, Bagus Tri Rahayu Triwahyuda, Bony ujang juhardi Venny Arisi Wahid Hidayat Wibada Alsupana, Bima Wibowo, Ari Satrio Wibowo, Sastya H. Wijaya, Ardi Wijaya, Nur Ade Witriyono, Harry Yetman Erwadi Yoga Saputra Yonaldo Putra Yosa, Ari Yozi Anggara Yulia Darmi Yulinda, Ade Tiara Yuza Reswan