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Journal : JOURNAL OF APPLIED BUSINESS ADMINISTRATION

Pricing Strategy of Sudut Pajak Website Service at Politeknik Negeri Batam Anggraini, Ria; Arniati, Arniati; Rahmawati, Diah Putri
Journal of Applied Business Administration Vol 8 No 2 (2024): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v8i2.8378

Abstract

This research aims to explore the pricing strategies for tax services offered on the Sudut Pajak website at Politeknik Negeri Batam. The study combines the aspects of the SBIFT model"”Scope, Base, Influence, Formula, and Temporal Right"”along with qualitative research methods and website content analysis to assess the way service providers organize their pricing. The results show that tax service providers largely employ packaged services as a means of luring customers, and that cost-based pricing functions as a fundamental instrument for making decisions. The report also notes the application of per-unit pricing based on service volume, open pricelists for efficient pricing communication, and subscription models for defining client usage windows and improving revenue stability. These insights contribute to the understanding of how tax service providers can implement effective pricing strategies to improve service delivery, foster customer loyalty, and ensure profitability. The study encourages further exploration of pricing models in the context of tax services to refine approaches and enhance service effectiveness.
Perancangan Tampilan Website Klinik Pajak Ramah UMKM Dengan Pendekatan Evaluating Tax Sites: An Evaluation Framework (TSEF) Prayuda, Muhammad Bagus; Arniati, Arniati
Journal of Applied Business Administration Vol 7 No 2 (2023): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v7i2.6532

Abstract

The development of technology and information in the globalization era caused significant changes in various fields. This research aims to analyze and design a tax information system for micro, small and medium enterprises (MSMEs). Data was collected through interviews and group discussions with several MSMEs using the TSEF Framework (TSEF), which focuses on discussions related to Display, Multimedia and Format to create a user-friendly website. The aspects examined are colour display, fonts, multimedia and formatting. The research results showed that the colour chosen by respondents was green, the font used was sans-serif, and the multimedia used was an explanatory video related to tax information.