p-Index From 2021 - 2026
16.615
P-Index
This Author published in this journals
All Journal Seminar Nasional Aplikasi Teknologi Informasi (SNATI) MATRIK: JURNAL MANAJEMEN, STRATEGI BISNIS, DAN KEWIRAUSAHAAN Jurnal Ekonomi Jurnal Manajemen dan Bisnis (Performa) Krisna: Kumpulan Riset Akuntansi Jurnal Ilmu Sosial dan Humaniora CommIT (Communication & Information Technology) Journal of Economics, Business, & Accountancy Ventura JURNAL RELASI STIE MANDALA JEMBER JAM : Jurnal Aplikasi Manajemen Indonesian Journal of Business and Entrepreneurship (IJBE) Channel : Jurnal Komunikasi EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis MIX : Jurnal Ilmiah Manajemen Binus Business Review Monex: Journal of Accounting Research Journal of Governance and Public Policy Jurnal Manajemen Pelayanan Publik Jurnal Akuntansi dan Pajak Asia-Pacific Management and Business Application Jurnal Ilmu Keluarga dan Konsumen Jurnal Penelitian Pendidikan IPA (JPPIPA) Journal of Environment and Sustainability Syntax Literate: Jurnal Ilmiah Indonesia Jurnal Pemikiran Sosiologi JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi) Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan J-MAS (Jurnal Manajemen dan Sains) International Journal of Social Science and Business International Journal of Supply Chain Management JURNAL NUSANTARA APLIKASI MANAJEMEN BISNIS Journal of Humanities and Social Studies JURNAL MANAJEMEN BISNIS International Journal of Applied Business Research Indonesian Journal of Economics, Social, and Humanities Aptisi Transactions on Technopreneurship (ATT) Jurnal Entrepreneur dan Entrepreneurship Jurnal Public Policy JPEK (Jurnal Pendidikan Ekonomi dan Kewirausahaan) Pena Justisia: Media Komunikasi dan Kajian Hukum Jurnal Mantik Jurnal Manajemen Bisnis Jurnal Ilmiah Manajemen dan Bisnis Jurnal Ilmiah Akuntansi dan Bisnis International Journal of Economics, Business and Accounting Research (IJEBAR) JASF (Journal of Accounting and Strategic Finance) Dinasti International Journal of Education Management and Social Science Ideas: Jurnal Pendidikan, Sosial dan Budaya Jurnal Ilmiah Edunomika (JIE) International Journal of Economics Development Research (IJEDR) Jurnal Riset Bisnis dan Manajemen Jurnal Akuntansi dan Manajemen Jurnal Ilmiah Manajemen Kesatuan Majalah Ilmiah Dian Ilmu Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) International Journal Of Science, Technology & Management (IJSTM) Quantitative Economics and Management Studies Jurnal Ekonomi Wiga : Jurnal Penelitian Ilmu Ekonomi International Journal of Science and Society (IJSOC) BISMA (Bisnis dan Manajemen) Jurnal Manajemen dan Kewirausahaan International Journal of Applied Sciences in Tourism and Events Journal of Law, Poliitic and Humanities Media Bina Ilmiah Jurnal Indonesia Sosial Teknologi Journal Research of Social Science, Economics, and Management Eduvest - Journal of Universal Studies Amkop Management Accounting Review (AMAR) Journal of Business on Hospitality and Tourism Relasi : Jurnal Ekonomi IIJSE JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Review of Management, Accounting, and Business Studies
Claim Missing Document
Check
Articles

Menguji Kedahsyatan Dimensi Foodstagram dalam Memikat Konsumen Membeli Ulang di Tahoma Coffee and Eatery Indira, Indira Chintya Nik Arsana Putri; Darma, Gede Sri
JPEK: Jurnal Pendidikan Ekonomi dan Kewirausahaan Vol 8 No 3 (2024): JPEK (Jurnal Pendidikan Ekonomi dan Kewirausahaan)
Publisher : Universitas Hamzanwadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29408/jpek.v8i3.27450

Abstract

In the current competitive business environment, understanding the factors that influence consumer repurchase intention is crucial for companies. Customer experience and product uniqueness are two of the key factors that can influence consumer repurchase intentions. This study aims to investigate the foodstagram dimension's ability to attract consumers to repurchase at Tahoma Coffee and Eatery. The number of samples involved in this study was 110, and the information was collected using a 10-point semantic scale questionnaire. The data analysis technique used is SEM-PLS. The results show that customer experience and product uniqueness have a positive and significant effect on repurchase intention. The customer experience has a positive and significant effect on brand preference. The foodstagram dimension reflected using visibility has not been proven to moderate the relationship between the customer experience variable, the product uniqueness variable, and the repurchase intention variable. However, the foodstagram dimension reflected by attractiveness can positively moderate the relationship between the customer experience variable and the product uniqueness variable with the repurchase intention variable. It is concluded that the attractiveness dimension of the foodstagram is a variable that strengthens the relationship between customer experience and product uniqueness with repurchase intention.
Brand Experience, Brand Satisfaction, E-Wom, Brand Trust And Brand Loyalty Widnyasari, Ni Wayan Diah; Darma, Gede Sri
EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 13 No 1 (2025): Januari
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ekombis.v13i1.6877

Abstract

Success company No regardless of role customer. Customers can quickly leave A brand if they do not have a strong sense of attachment, even though loyal customers generate the highest income. Strong brands can create loyalty brand terms for consumers to see the brand as a product or a good service. Study This aims To analyze the influence of experience brand, satisfaction brand and E-WOM against loyalty brand with trust brand as variable mediation. Amount sample as many as 190 people. Data analysis techniques used are descriptive statistics and statistical inferential, SEM PLS. Based on the results, analysis found that experience brand, satisfaction brand, and E-WOM influence positively and significantly loyalty brand. Trust brands can meditate in a way that partially influences trust, satisfaction, and E-WOM against loyalty brands. Research results Mean that the more tall trust brand, satisfaction brand and consumer E-WOM on Kompas.com, the higher it is loyalty brand consumers towards Kompas.com.
Capturing Lifestyle Shopping Experience, Customer Reward, Customer Engagement, Customer Satisfaction and Online Repurchase Intention Dewi, Ni Putu Tara Damayanti; Darma, Gede Sri
Quantitative Economics and Management Studies Vol. 5 No. 5 (2024)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.qems2893

Abstract

This study is aimed at analyzing the influence of lifestyle shopping experience, customer rewards, customer engagement on repurchase intention, and the role of customer satisfaction as a mediator. This study was carried out at Beachwalk Bali which launched an online shopping website called Mall to Go (https://malltogo.izy.ai/). Then, this study was carried out using a quantitative approach. The target population for this study is consumers who have shopped at Beachwalk Bali using the Mall to Go Beachwalk Bali application more than twice in 1 month. Through purposive sampling, a sample of 200 respondents was obtained. Next, data was collected through a questionnaire with a 5 Likert scale, which was then analyzed using SEM-PLS. From the results, it can be seen that there is a positive and significant relationship between lifestyle shopping experience, customer reward, customer engagement on repurchase intention, and customer satisfaction. Not only that, customer satisfaction is also proven to have a role in mediating the influence between customer reward and customer engagement on online repurchase intention. However, customer satisfaction fails to mediate the influence between lifestyle shopping experiences and online repurchase intention. Further suggestions to the management of Beachwalk Bali and future researchers have been presented in this study.
The Effectiveness of Accreditation in Establishing Quality Culture Changes in Community Health Centre: A Case Study in Bali Province Wulandari, Nyoman Trisna; Darma, Gede Sri
Jurnal Manajemen Pelayanan Publik Vol 9, No 1 (2025): Jurnal Manajemen Pelayanan Publik
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jmpp.v9i1.60513

Abstract

This study aims to evaluate the effectiveness of accreditation in establishing a continuous quality culture in community health centers (Puskesmas). The research focused on nine community health centers in Bali that have achieved full accreditation and primary accreditation levels. While attaining high accreditation, concerns regarding service quality carried on, as evidenced by increased complaints from Indonesia's National Health Insurance Agency (BPJS) participants and Google reviews and social media. This study employed a qualitative methodology with a case study approach, collecting data through interviews and questionnaires. The findings show that even though nine Puskesmas have achieved high accreditation, they still haven't been able to create an optimal quality culture. Quality planning, quality control, and quality improvement have mostly been limited to ceremonial activities, like signing a collective commitment banner, and still face major challenges in changing mindsets, which is essential for improving the quality culture. So far, the changes achieved through the accreditation process have mostly focused on improving physical infrastructure and facilities. Building a culture of quality requires a long-term process involving active participation and awareness from all stakeholders, following systematic stages step by step.
PERCEPTION OF USER EASE, USER BENEFITS, ONLINE PAYMENT SYSTEM, AND MANUAL PAYMENT SYSTEM ON TAXPAYER COMPLIANCE Dewi, Ayu Alit Cita; Darma, Gede Sri
Indonesian Journal of Economics, Social, and Humanities Vol 7 No 1 (2025)
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/ijesh.7.1.65-84

Abstract

This research tries to find out more deeply regarding Perceived User Ease, User Benefits, Online Payment Systems, and Manual Payment Systems for Taxpayer Compliance. The research location was conducted in the city of Denpasar with the number of samples used as respondents being 100 Taxpayer motorized vehicles. The data analysis technique used is SEM-PLS. The results of the study show that perceived user convenience has a positive and significant effect on the online payment system. Perceived User Ease has a positive and significant effect on the Manual Payment System. Perceived User Ease has a positive and significant effect on Taxpayer compliance. Perceived User Benefits have a positive and significant effect on increasing the Online Payment System. Perceived User Benefits have a positive and significant effect on increasing the Manual Payment System. Perception of User Benefits has a positive and significant effect on Taxpayer compliance. The Online Payment System has a positive and significant effect on taxpayer compliance. The Manual Payment System has a positive and significant effect on taxpayer compliance. The Online Payment System is able to mediate in a positive and significant way the influence of perceived user convenience on taxpayer compliance in paying taxes. The Online Payment System is able to mediate in a positive and significant way the influence of perceived user benefits on taxpayer compliance. The Manual Payment System is able to mediate in a positive and significant way the influence of perceived user convenience on taxpayer compliance.
DETERMINANT INTENTION TO USE MERCHANT QRIS UMKM MICRO BANK BPD BALI Kemala, Gusti Ayu Diah Chandra; Darma, Gede Sri
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 1, No 2 (2017): Journal of Humanities and Social Studies
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v8i3.10956

Abstract

The use of technology (QIRS) as a non-cash payment tool has been utilized by Micro MSMEs. Usefulness, Ease of Use, and Risk will influence the user's intention to use technology. This research aims to analyze the influence of perceived usefulness, perceived ease of use, and perceived risk on intentions to use QRIS Bank BPD Bali merchants which is moderated by user experience. This research took quantitative data using the MRA method with a total of 397 Micro MSMEs as respondents. The research results show that the variable perceived usefulness has no influence on the intention to use QRIS BPD Bali merchants, while perceived ease of use and perceived risk influence the intention to use QRIS BPD Bali merchants. Apart from that, user experience is not able to moderate the influence of perceived usefulness on the intention to use QRIS BPD Bali merchants. However, it is able to strengthen perceived ease of use and perceived risk which influence the intention to use QRIS BPD Bali merchants. 
Viral Marketing, Brand Ambassador, Online Consumer Review, Consumer Trust, and Purchase Decision Ni Wayan Ika Widyastuti; Gede Sri Darma
International Journal of Economics Development Research (IJEDR) Vol. 5 No. 2 (2024): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ijedr.v5i4.6471

Abstract

The personal care and beauty industry is an industry in the chemical, pharmaceutical and traditional medicine industry sector that continues to grow consistently in Indonesia as a country that has the potential to become one of the top 5 largest economies in the world. This makes the competitive conditions in the skincare industry competitive, forcing business actors to make efforts to encourage consumers to make purchases on their brands. This study aims to test the effect of viral marketing, brand ambassadors, online consumer reviews and consumer trust on purchase decisions in skincare users. This study was conducted quantitatively on 180 respondents domiciled in Bali, Indonesia. The results of this study indicate that viral marketing and online consumer reviews do not have a significant influence on purchase decisions, while brand ambassadors and consumer trust do not have a significant influence on purchase decisions. This shows how important digitalization is as a consideration for consumers today.
Analysis Of Interest Preferences In Using the Agen46 Yuniartha, I Putu Ngurah Bagus; Darma, Gede Sri
International Journal of Economics Development Research (IJEDR) Vol. 5 No. 5 (2024): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ijedr.v5i4.6444

Abstract

This study used a total of 115 respondents from customers who use Agen46 BNI who transact in the Bali and Nusa Tenggara regions. The goal is to find out the factors related to satisfaction with the use of the application. Hypothesis testing uses SEM (Structural Equation Modeling) analysis tools. The results found that the perception of application use has a positive and significant influence on belief and satisfaction, as well as the benefit factor on belief and satisfaction. In addition, belief has a positive and significant influence on satisfaction. Similarly, satisfaction with the interest in using also had a positive and significant relationship. But for mediating relationships, belief is not able to significantly mediate the relationship between use and satisfaction. The same results also apply to the relationship of belief mediation between benefits and satisfaction.
The Economic Implications of Sociodemographic Moderation on the Relationship Between Ethical Morals, Knowledge, and Tax Avoidance Prasetiyo, Heri; Darma, Gede Sri
International Journal of Economics Development Research (IJEDR) Vol. 5 No. 5 (2024): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ijedr.v5i5.6501

Abstract

This study aims to analyze the role of age, gender, and income in moderating the relationship between ethical morals and knowledge on tax avoidance. The research design uses a quantitative approac. Data collection involves primary data with a questionnaire instrument using a semantic differential scale with a 10-point score. The respondents in this study are MSME (Micro, Small, and Medium Enterprises) actors in the KPP Pratama Badung Utara region, totaling 130 individuals. Data is analyzed using Structural Equation Modeling (SEM) with Partial Least Squares (PLS). The results show that, directly, ethical morals and knowledge have a positive and significant impact on tax avoidance. Age does not significantly moderate the relationship between ethical morals and knowledge on tax avoidance. Gender does not significantly moderate the relationship between ethical morals and knowledge on tax avoidance. Income does not significantly moderate the relationship between ethical morals and knowledge on tax avoidance.
Utilizing Post Quantity, Views and Reviews to Increase User Generated Content and Create Interest in Purchasing Cosmetic Products Naomi Theresia Setiawan; Gede Sri Darma
Journal Research of Social Science, Economics, and Management Vol. 4 No. 7 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i7.780

Abstract

The purpose of this study is to explain the effect of post quantity, view and review on the credibility of the source and the usefulness of information from UGC, then explain the effect of UGC source credibility on consumer attitudes and the usefulness of information from UGC, then explain the effect of the usefulness of information from UGC on consumer attitudes and explain the effect of consumer attitudes on User Generated Content (UGC) on interest in buying cosmetic products. The design of this study is associative research. This research was conducted in Denpasar City. The population of this study were all female consumers in all areas of Denpasar City who had watched cosmetic video reviews on the TikTok and YouTube social media platforms. The sampling technique used in this study was purposive sampling. The number of samples studied was 115 respondents. The analysis techniques used were descriptive statistical analysis and Partial Least Square (PLS) Analysis. The results of the analysis showed that the quantity of posts, views and reviews had a significant positive effect on the credibility of sources and the usefulness of information from UGC, then the credibility of UGC sources had a significant positive effect on consumer attitudes and the usefulness of information from UGC, then the usefulness of information from UGC had a significant positive effect on consumer attitudes and consumer attitudes on User Generated Content (UGC) had a significant positive effect on interest in buying cosmetic products.
Co-Authors A.A. Inten Suastika Dewi Agung Indradinata Agung Nova Mahendra Agus Budi Priono Agus Fredy Maradona Agus Gunadi Agus Putu Abiyasa Agustiari, Ni Putu Nova Alin Nesia Anak Agung Intan Pramesti Anak Agung Ngurah Eddy Supriyadinata Gorda Anggraeni, Ni Putu Novi Angka, Andi Tenri Ary Puspitasari, Made Astuti, Kadek Ayu Astuty, Ni Made Ria Kurniasih Ayu Anggi Puspitadewi, Made Beggie, Eudoxia Hosiyana Brany Ferushita Dewi Chintia Rosdiana Dewi Cokorda Istri Inten Purwaningsih Cuwanditha, I Putu Dava Deden Acep Saefulloh Delinda Shisma Praswary Desak Made Wahyuni Desriana Dewi, Ni Putu Desyanta, I Gede Putu Rahman Devi Farela Devi, Dewa Ayu Yunia Dewa Ayu Etika Pertiwi Dewa Ayu Ketut Bintang Arbina Swari Dewi Prajayanti, Made Dewi Shintawati Kusnadi Dewi, Ayu Alit Cita Dewi, Ni Made Rosita Dewi, Ni Putu Tara Damayanti Diandini, Christine Dwipayani, Ni Gusti Ayu Kadek Eva Eka Widyastuti Fatima Hirawaty Ganaki Pusparani, Luh Made Diah Handayani, Luh Putu Dian Shavitri Handayani, Made Hans Andre Martinus Supit Hendhana, Sandra I Gede Ariguna Wijaya I Gede Sanica I Gusti Agung Ayu Surya Andanari I Gusti Ayu Suta Premawati I Gusti Putu Anom Artawijaya I Ketut Kanten I Ketut Widiastra I Made Adi Pranata I Made Gita Rivaldo I Made Hadi Purnantara I Nyoman Agus Suta Wijaya I Nyoman Andy Putra Bali I Nyoman Cakra Wibawa I Nyoman Doananda Samadiartha I Nyoman Subanda I Nyoman Sulistiana I Putu Gde Sukerta I Putu Kresna Saniscara Dewanta I Putu Teddy Noviana I Wayan Govinda Gotama Putra I Wayan Sukariana I Wayan Widana I.G.A Prita Dewi Maharani Ida Ayu Adi Cintya Dewi Kemenuh Ida Ayu Andini Wiandari Ida Ayu Desy Utami Pidada Ida Ayu Inten Arsriani Ida Ayu Oka Martini Ida Ayu Rat Widiari Ida Ayu Rat Widiari, Ida Ayu Rat Ida Ayu Rusmahadewi Ida Ayu Santi Permanasari Ida Bagus Nyoman Dwisuardinata Ida Bagus Raka Suardana Ii Lidyaningsih Indira, Indira Chintya Nik Arsana Putri Indra de Yong Irvan Khairil Solin Istikhomah Istikhomah Jayadi Putra, I Made Ngurah Bangun Jayanti, Dewa Ayu Novi Jayendra, Anak Agung Ngurah Juzer Juzer Kadek Ayu Astuti Kadek Ayu Saraswati Winarta Kadek Bobo Sanjaya Kadek Dina Yuliastari Kadek Wahyuni Andhityawati Kartini, I Gusti Ayu Intan Kemala, Gusti Ayu Diah Chandra Komang Adhi Restudana Komang Arie Putri Triyandani Komang Ayu Tri Handayani Komang Gita Krishna Murti Krismajayanti, Ni Putu Ari LA Sylvia Chandradevi Widana Leo Agung Puri Bowo Laksono Luh Asri Martani Luh Gde Intan Pradnyamita Luh Nidiacitra Luh Putu Ayu Wulandari Luh Putu Dian Shavitri Luh Putu Mahyuni Luh Putu Mahyuni Made Adi Guna Mertawan Made Ayu Anggi Puspitadewi Made Bayu Krisnamurti Made Resta Handika Made Vera Kristanti Dewi Mahadewi, Desak Tri Mahyuni, Luh Putu Melianthi, Ni Kadek Indah Miranda Devi Sonnya Lomi Muhammad Miftahudin Zein Murti, Komang Gita Krishna Nadira, Sofia Naomi Theresia Setiawan Ni Kadek Mita Ayu Wandari Ni Kadek Mita Ayu Wandari Ni Ketut Yunita Wulan Dewi Ni Komang Meita Sari Ni Luh Novi Arianti Ni Luh Putu Ari Dharma Laksmi Ni Luh Putu Desi Riadevi Ni Luh Putu Manasaputri Indrasawarni Ni Luh Putu Suarmi Sri Patni Ni Made Ari Anggita Pradnyawati Ni Made Ayu Trisna Dewi Ni Made Puriati Ni Made Vivi Cintya Dewi Ni Made Widani Ni Nyoman Citasti Ni Nyoman Triningsih Ni Putu Ayu Indira Yuni Ni Putu Desriana Dewi Ni Putu Nina Eka Lestari Ni Putu Novia Periantini Ni Putu Santhi Widiasih Ni Putu Sintha Devi Yogandhi Ni Putu Sri Utami Dewi Ni Wayan Duarsih Kusumadewi Ni Wayan Ika Widyastuti Ni Wayan Novi Budiasni . Ni Wayan Sinta Wahyuni Nidiacitra, Luh Nila Febrianti, Ni Made Nuke Paulin Sinungan Pande Devi Monica Parwati, Ni Luh Heka Permana, Fauzia Putri Wahyu Prananta, Putu Resta Wira Prasetiyo, Heri Priskila, Selvy Puriati, Ni Made Putri Devi Febryanti, Ayu Putu Agus Ray Karunia Putu Ayu Sinthia Adnyasuari Putu Bagus Adi Wibawa Putu Bella Cytnhia Dian Utami Putu Dian Restiana Dewi Putu Han Widiatmika Putu Sri Maharini Putu Vera Wulandari Ramia Adnyana Reditiya, I Dewa Dalem Siwa Reinhard Habonaran Nainggolan Retnowati, Putu Ayu Ricky Setiawan Samin Sandra Hendhana Sanjaya, I Gede Wira Saputra, Upayana Wiguna Eka Selvy Priskila Setiawan, Epan Shuka Oyagi Silviana Melda Kolo Sinniati Sinniati Sinniati, Sinniati Sri Artini, Ni Made Sri Pujarini, Ni Gusti Ayu Made Sutrisna, I Putu Belly Taufan Halim Taufan Yudhistira Theresia Setiawan, Naomi Tiwik Setyawati Tjokorda Gde Agung Wijaya Kesuma Suryawan Umarsihad Said Utami, Ketut Aryati Utami, Putu Bella Cytnhia Dian Wicaksono, Katon Widana, LA Sylvia Chandradevi Widhi Nugraha Wardana Widhiawati, Ni Luh Cindy Widiasih, Ni Putu Santhi Widnyasari, Ni Wayan Diah Wulandari, Luh Putu Ayu Wulandari, Nyoman Trisna Wulansari, Ida Ayu Komang Yudiastra, Putu Pande Yuniartha, I Putu Ngurah Bagus Yurika Santika Dewi Zakiya Umami