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The Influence of Farmers' Perceptions and Facilities on Service Quality and Its Impact on the Effectiveness of Subsidized Fertilizer Distribution in the Area Served by the Geragai District Agricultural Extension Center, East Tanjung Jabung Regency Suharyon Suharyon; M. Zahari; Fakhrul Rozi Yamali
Dinasti International Journal of Digital Business Management Vol. 7 No. 4 (2026): Dinasti International Journal of Digital Business Management (June-July 2026)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v7i4.7201

Abstract

This study aims to analyze the influence of farmers' perceptions and facilities on service quality, as well as their impact on the effectiveness of subsidized fertilizer distribution in the area served by the Extension Implementation Center (BP3) of Geragai District, East Tanjung Jabung Regency. The study focuses on farmers' perceptions and facilities regarding service quality and their impact on the effectiveness of subsidized fertilizer distribution in Geragai District, East Tanjung Jabung Regency, utilizing a sample of 120 farmers drawn from a total population of 1,097. The research employs descriptive, verificative, and quantitative statistical methods; questionnaire responses were tabulated to serve as the basis for descriptive statistics and quantitative analysis using the Structural Equation Model (SEM) via the Smart PLS 4.9 software tool. An overview of the assessments regarding farmers' perceptions, facilities, service quality, and the effectiveness of subsidized fertilizer distribution in Geragai District, East Tanjung Jabung Regency, indicates that the farmers' perception variable achieved a total score of 5,311 (categorized as "good"). The facility variable showed a total score of 4,016 ("good"), while the service quality variable recorded a total score of 7,552 ("good"). Finally, the variable representing the effectiveness of subsidized fertilizer distribution showed a total score of 7,320 ("good"). Analysis using Smart PLS 4.9 reveals that farmers' perceptions have a significant influence on service quality and on the effectiveness of subsidized fertilizer distribution. Facilities have a positive and significant influence on service quality and on the effectiveness of subsidized fertilizer distribution. Furthermore, farmers' perceptions significantly influence distribution effectiveness through service quality, and facilities significantly influence the effectiveness of subsidized fertilizer distribution through service quality.
The Effect of Coaching and Mentoring on Employee Performance Mediated by Work Motivation at Bank Jambi Head Office Agus Riyanto; M. Zahari; Fakhrul Rozi Yamali
Dinasti International Journal of Economics, Finance & Accounting Vol. 7 No. 4 (2026): Dinasti International Journal of Economics, Finance & Accounting (September - O
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v7i4.7130

Abstract

This study aims to analyze the influence of coaching and mentoring on work motivation and their impact on employee performance. The study was conducted at the Bank Jambi Head Office using a quantitative approach with a survey method. The study population was 168 employees, while the sample size of 119 respondents was determined using the Slovin formula and probability sampling techniques. Data collection was conducted through a questionnaire with a five-point Likert scale. Data were analyzed using Structural Equation Modeling (SEM) based on Partial Least Squares (PLS). The results showed that coaching had a positive and significant effect on work motivation. Mentoring also had a positive and significant effect on work motivation. Furthermore, coaching and mentoring were proven to have a positive effect on employee performance. Work motivation had a positive and significant effect on employee performance and was able to mediate the relationship between coaching and mentoring and employee performance. These findings indicate that the effective implementation of coaching and mentoring can increase work motivation, thereby impacting employee performance.
The Effect Of Compensation And Work Facilities On Employee Performance Through Job Satisfaction At Danau Teluk District Office, Jambi City Hendri Hendri; Fakhrul Rozi Yamali; Osrita Hapsara
International Journal of Economics, Business and Innovation Research Vol. 5 No. 05 (2026): International Journal of Economics, Business and Innovation Research( IJEBIR)
Publisher : Cita konsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijebir.v5i05.6143

Abstract

Therefore, this study aims to analyze the effect of compensation and work facilities on employee performance through job satisfaction at Danau Teluk District Office, Jambi City. This study employs theories of compensation, work facilities, job satisfaction, and employee performance. A quantitative research method with a survey approach was used involving 58 employees as respondents. Data were analyzed using path analysis with the assistance of SPSS software. The results indicate that compensation, work facilities, job satisfaction, and employee performance are all categorized as good. Compensation and work facilities have a positive and significant effect on both job satisfaction and employee performance. Furthermore, job satisfaction has a positive and significant effect on employee performance and serves as a mediating variable in the relationship between compensation, work facilities, and employee performance. Based on the findings, it can be concluded that improving compensation and providing adequate work facilities can enhance job satisfaction and employee performance at Danau Teluk District Office, Jambi City. Job satisfaction has been proven to play an intervening role in improving employee performance.
The Influence of Placement and Competence on the Performance of Civil Servants through Motivation at the Regional Civil Service Agency of Jambi Province Wisnilili Niawati; Fakhrul Rozi Yamali; Osrita Hapsara
Dinasti International Journal of Digital Business Management Vol. 6 No. 5 (2025): Dinasti International Journal of Digital Business Management (August - Septembe
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i5.5442

Abstract

The purpose of this study is to analyze the effect of placement and competence on motivation, as well as to analyze the effect of placement and competence on performance, and to analyze the effect of placement and competence on performance through motivation at the Regional Civil Service Agency of Jambi Province. The method used in this research is descriptive-verificative and quantitative statistics, with questionnaire tabulation from respondents’ answers as the basis for descriptive statistical processing, and quantitative methods using Structural Equation Modeling (SEM) with SmartPLS 3.0 as the analytical tool. Based on the analysis results using SmartPLS 3.0, it was found that placement has a significant effect on motivation; competence has a significant effect on motivation; placement does not have a significant and positive effect on employee performance; competence has a positive and significant effect on employee performance; motivation has a positive and significant effect on employee performance; placement has a significant effect on employee performance through motivation; and competence has a significant effect on employee performance through motivation
The Effect of Compensation and Competence on Discipline and its Impact on Employee Performance in the Search and Relief Office Class B Jambi Kornelis Kornelis; M. Zahari; Fakhrul Rozi Yamali
Dinasti International Journal of Economics, Finance & Accounting Vol. 5 No. 5 (2024): Dinasti International Journal of Economics, Finance & Accounting (November - De
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v5i5.3278

Abstract

This study investigates the roles of compensation, work competence, and work discipline in influencing employee performance at the Jambi Class B Search and Rescue Office. It also examines how compensation and competence impact employee performance indirectly through work discipline. Utilizing descriptive verification research methods, the study focuses on the relationships between these variables. The research employs Partial Least Squares (PLS) analysis. Survey results reveal that the compensation score is 1384, indicating a satisfactory level. Work competence is rated highly, with a score of 2295. Work discipline also scores high at 1877, while employee performance is rated even higher at 3241. The findings indicate that both compensation and work competence positively and significantly impact work discipline. Additionally, compensation, competence, and discipline all have a positive and significant effect on employee performance. Notably, compensation and competence also positively influence employee performance through their effects on work discipline at the Jambi Class B Search and Rescue Office.
Pengaruh Kepemimpinan Transformasional dan Motivasi Kerja melalui Employe Engagement terhadap Organizational Citizenship Behavior Karyawan Generasi Z di PT. Bank Pembangunan Daerah Jambi Wita Ria Yustanti; Arna Suryani; Fakhrul Rozi Yamali
Jurnal Ilmiah Universitas Batanghari Jambi Vol 26, No 3 (2026): Oktober
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jiubj.v26i3.6579

Abstract

This study examines the effect of transformational leadership and work motivation on Organizational Citizenship Behavior (OCB) through employee engagement among Generation Z employees at PT Bank Pembangunan Daerah Jambi. A quantitative survey design was employed. The population comprised 167 Generation Z employees, and 118 respondents were selected using the Slovin formula and simple random sampling. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings show that transformational leadership and work motivation have positive and significant effects on both employee engagement and OCB. Employee engagement has a positive and highly significant effect on OCB and partially mediates the relationships between transformational leadership and OCB as well as between work motivation and OCB. Work motivation is the strongest predictor, while transformational leadership is significant but exerts a smaller effect. The results suggest that improving OCB among Generation Z employees in a regional bank is more effective when work motivation and employee engagement are strengthened, supported by consistent transformational leadership at the divisional level.
The Effect of Transformational Leadership and Discipline Through Motivation on Employee Performance at The Telanaipura District Office, Jambi City Sri Wahyuni; Fakhrul Rozi Yamali; Osrita Hapsara
Dinasti International Journal of Management Science Vol. 6 No. 6 (2025): Dinasti International Journal of Management Science (July - August 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v6i6.5347

Abstract

1) The impact of discipline and transformational leadership on employee motivation is the first goal of this study. 2) How performance of employees is affected by discipline and transformational leadership. 3) How performance of employees is affected by motivation. 4) how performance of employees is affected by transformational leadership and discipline via motivation. In Jambi City, this study was carried out in the Telanaipura District Office. 71 employees made up the sample size. Saturated sampling is the term for this kind of sampling. Data analysis using Partial Least Squares (PLS) with a descriptive and verification technique. Transformational leadership is classified as good, according to the descriptive analysis's findings. Performance of employees, motivation, and discipline are all rated as high. The verification analysis's findings show that employee motivation and performance are significantly impacted by transformational leadership and discipline. Motivation has also been shown to modulate the effects of discipline and transformative leadership on performance of employees, indicating that motivation may have a positive and substantial impact on performance of employees.
The Influence of Discipline and Work Environment on the Quality of Public Services through Motivation in Tungkal Ilir District, Tanjung Jabung Barat Regency Ariyanto Ariyanto; Fakhrul Rozi Yamali; Osrita Hapsara
Dinasti International Journal of Management Science Vol. 7 No. 1 (2025): Dinasti International Journal of Management Science (September - October 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v7i1.5477

Abstract

This study aims to provide an overview of discipline, work environment, motivation, and the quality of public services in Tungkal Ilir District, as well as to examine and analyze the influence of discipline and work environment on public service quality through motivation in Tungkal Ilir District, Tanjung Jabung Barat Regency. This research employs a descriptive-verificative approach and uses Partial Least Squares (PLS) analysis. Based on the results of the descriptive analysis, it explains that the discipline variable (X1) obtained a total score of 5,542 with an average score of 346 and is in the Very High category, the work environment (X2) obtained a total score of 4,181 with an average of 348 and is included in the Very Good category, motivation (Y) obtained a total score of 4,901 with an average of 350 and is included in the Very High category and the quality of public services (Z) obtained a total score of 4,154 with an average of 346 and is in the Very Good category. The results show that discipline and work environment have a positive and significant effect on motivation and public service quality, both directly and indirectly through motivation. Good discipline encourages higher motivation and leads to improved service quality, while a conducive work environment strengthens employee motivation and results in better public services. Motivation plays an important role as a mediating factor in linking discipline and work environment with improvements in public service quality.
The Influence of Competence and Work Facilities on Employee Performance with Work Motivation as an Intervening Variable at PT. Telekomunikasi Indonesia Jambi Branch Mardoni Mardoni; Fakhrul Rozi Yamali; Osrita Hapsara
Dinasti International Journal of Management Science Vol. 7 No. 1 (2025): Dinasti International Journal of Management Science (September - October 2025)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v7i1.5494

Abstract

This study aims to determine and analyze the description of competency, work facilities, work motivation, and employee performance at PT. Telekomunikasi Indonesia Jambi Branch and to determine and analyze the influence of competency and work facilities on employee performance with work motivation as an intervening variable. The population in this study were all employees at PT. Telekomunikasi Indonesia Jambi Branch totaling 231 people consisting of 76 permanent employees and 155 contract employees. While the sampling technique in this study used purposive sampling. While for the analysis technique used in this study was through SmartPLS 3.0. Descriptively, competency, work facilities, motivation, and employee performance at PT. Telekomunikasi Indonesia Jambi Branch were perceived to have been going well. Meanwhile, from the hypothesis testing conducted, it can be concluded that competency and work facilities have a positive and significant influence on employee motivation and performance, both directly and through the mediating variable of motivation. These results confirm that increasing competency and work facilities will encourage motivation and have a significant impact on improving employee performance.
The Influence of the Physical Work Environment, Competence, and Work Culture on Motivation and Their Impact on ASN Performance at Regional Office VII of the Palembang State Civil Service Agency Rahmad Ramadhan; Fakhrul Rozi Yamali; Osrita Hapsara
Dinasti International Journal of Management Science Vol. 7 No. 3 (2026): Dinasti International Journal of Management Science (January - February 2026)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v7i3.6188

Abstract

This study aims to analyze the influence of the physical work environment, competence, and work culture on motivation and their impact on the performance of State Civil Apparatus (ASN) at Regional Office VII of the State Civil Service Agency (BKN) Palembang. The background of this study is based on the importance of internal and external organizational factors in improving ASN performance, particularly through the creation of a conducive work environment, improving employee competence, and establishing a positive work culture. The research method used is a quantitative approach with an explanatory research type. The population in this study were all ASN at Regional Office VII of BKN Palembang. Sampling was carried out using a saturated sampling technique, where the entire population was used as a research sample. Data were collected through closed questionnaires and analyzed using path analysis with the help of the SPSS program to determine the direct and indirect relationships between variables. The results of the study indicate that the physical work environment, competence, and work culture have a positive and significant effect on ASN motivation. In addition, motivation has a positive and significant effect on ASN performance, and acts as a mediating variable in the relationship between the variables of the physical work environment, competence, and work culture on ASN performance. These findings indicate that improving the quality of the work environment, strengthening competencies, and implementing a good work culture will encourage higher work motivation, which will ultimately have an impact on improving the performance of ASN in the Palembang Regional Office VII of BKN.
Co-Authors A Irfani A Rahmad Saparudin Abdillah Abdillah Agus Riyanto Alfiansyah Alfiansyah Ali Akbar Ali Akbar Ali Akbar Amri Syakban Andhyka Pinang Andi Bahtiar Saputra Pratama Andreas Sinaga Annisaa Dwiretnani Annisaa Dwiretnani Aprijal, Aprijal Ari Setiawan Ari Setiawan Ari Setiawan Ariyanto Ariyanto Arna Suryani Arna Suryani Arna Suryani, Arna Astuti, Herlina Dwi Bimansyah, Willyam Boyke Setiawan Soeratin Bukit, Pantun Candra Edi Delvis Afrion Dewi Marlinda Dewi Sartika Dewita Afrianti Dian Fitriani Dicaprio, Muhammad Edward Dwiretnani, Annisaa Eben Ezer Sirait Eko Sugianto Elly Firnando Elvira handayani Emelda Raudhati Erdiansyah, Nove Evi Adriani Fadhilah Akbar Firdaus Firdaus Hana Tamara Putri Hardian, Riki Harmonis Hendra Kurniawan Hendri Hendri Hermanto Hermanto Hidayatullah Hidayatullah Hupron Faqih Said Ida Ayu Putu Sri Widnyani Ida Novitria Julihartiny Julihartiny Jusmarni Jusmarni Kiki Rizky Amalia Kiki Rizky Amalia Kornelis Kornelis Kornelis Kornelis, Kornelis Kristian Kristian Lenggogeni Lenggogeni Lenny Menara Sari Saragih M Akbar Zuhri M Nuklirullah M. Zahari M. Zahari M. Zahari Mardoni Mardoni Mardoni, Mardoni Mariza Sanubari Maruli Pane, Saut Maya Siska Simarmata Ma’sum Fajri Melia, Dessy Mohamad Andy Zakaria Mufidah Mufidah Mufidah Mufidah Mufidah Mufidah Muhamad Fikry Ari Prasetyo Muhammad Maulidin Z Muhammad Said Nainggolan, Candro Wijaya Najat Mardatillah Niah Niah Niawati, Wisnilili Osrita Hapsara Osrita Hapsara Osrita Hapsara Pantun Bukit Pantun Bukit Pantun Bukit Patriosa, Purnawan Peni Cahyati Pratama, Andi Bahtiar Saputra Rahmad Ramadhan Ramadhan, Rahmad Ria Zulfiati Riki Rivaldo Riki Saputra Ririn Noviyanti Putri Rizki Ananda Rizky Ananda T Rizky Laoli Rosita Gina Rosani Saiyid Syeikh Saiyid Syekh Sheila Elysia Tiffany Siswahyudianto Siswoyo Siswoyo Siti Umi Azizah Sri Wahyuni Sri Wahyuni Sudirman Sudirman Suharyon Suharyon Suhendra Suhendra Sukma Intan Sari Syeikh, Saiyid Syekh, Saiyid Tommy Tri Setiyanto Tristiana Ningfuri Uswatun Hasanah Venny Yusiana Wari Dony Wisnilili Niawati Wita Ria Yustanti Yani, Asminar Fitri Yulmasril Yulmasril Yulmasril, Yulmasril