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All Journal MIX : Jurnal Ilmiah Manajemen DeReMa (Development Research of Management) Jurnal Manajemen Jurnal Manajemen dan Kewirausahaan (JMDK) JKBM (JURNAL KONSEP BISNIS DAN MANAJEMEN) MBR (Management and Business Review) Jurnal Ekonomi dan Bisnis Journal of Economic, Bussines and Accounting (COSTING) EKONOMIS : Journal of Economics and Business JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi) Jurnal Entrepreneur dan Entrepreneurship (JEE) Business and Finance Journal MABIS: Manajemen dan Bisnis Journal of Business and Applied Management International Journal of Economics, Business and Accounting Research (IJEBAR) International Journal of Business Studies Jurnal Leverage, Engagement, Empowerment of Community (LeECOM) Management Studies and Entrepreneurship Journal (MSEJ) ASAWIKA: Media Sosialisasi Abdimas Widya Karya Jurnal Performa: Jurnal Manajemen dan Start-up Bisnis Jurnal Bakti Masyarakat Indonesia Madaniya Management and Sustainable Development Journal Nusantara Hasana Journal International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) COVIT International Journal of Humanities Education and Social Sciences Journal Of Human And Education (JAHE) Jurnal Locus Penelitian dan Pengabdian Parsimonia: Jurnal Akuntansi, Manajemen dan Bisnis Denta: Jurnal Kedokteran Gigi Journal of Accounting and Finance Management (JAFM) Journal Research of Social Science, Economics, and Management Eduvest - Journal of Universal Studies Journal Community Service Consortium Jurnal Abdimas Sosek (Jurnal Pengabdian dan Pembardayaan Masyarakat) Journal of Economics and Management Scienties IIJSE Journal of Community Empowerment Jurnal Ilmiah Bisnis dan Ekonomi Asia (Jibeka) Jurnal Manajemen Maranatha
Metta Padmalia
Universitas Ciputra
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The Influence of Family Business Exposure on Succession Intention with Affective Commitment as a Mediator Puspa Negara, Arani; Padmalia, Metta
Journal of Accounting and Finance Management Vol. 6 No. 6 (2026): Journal of Accounting and Finance Management (January - February 2026)
Publisher : DINASTI RESEARCH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jafm.v6i6.2948

Abstract

Family businesses play a very important role in the Indonesian economy, but business sustainability still faces serious challenges, especially in the intergenerational succession process. This study aims to analyze the influence of family business exposure on succession intention, with affective commitment as a mediating variable. This study uses a quantitative approach with data collected thru online questionnaires distributed to students from entrepreneurial families. The data is analyzed to identify the relationships between the research variables. The research results indicate that the exposure of the next generation to family business activities is able to strengthen emotional attachment to the family company, which in turn increases the intention to continue family business leadership. Additionally, family business exposure also directly influences succession intention, with affective commitment acting as a partial mediator. This finding confirms the importance of successor generation involvement in family businesses accompanied by positive emotional relationships. This research recommends that family business owners actively involve the next generation in business activities and build supportive intergenerational relationships to improve succession success and business sustainability.
Customer dependence on OTA, brand autonomy, and direct booking intention in Bali boutique villas Karidhana, I Wayan Aditya Siddhanta; Padmalia, Metta
Manajemen dan Bisnis Vol 25, No 1 (2026): March 2026
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/mabis.v25i1.1026

Abstract

This study examines the influence of customer dependence on Online Travel Agents (OTAs) on brand autonomy perception and direct booking intention in boutique villas in Bali. Grounded in the Stimulus–Organism–Response (S-O-R) framework, OTA dependence is positioned as the external stimulus, brand autonomy perception as the internal evaluative mechanism, and direct booking intention as the resulting behavioral response. Using a quantitative approach, data were collected from 192 international and domestic travelers who had booked boutique villas via OTA platforms or direct channels. Structural Equation Modeling–Partial Least Squares (SEM–PLS) was employed to analyze both direct and mediating effects. The findings reveal that OTA dependence significantly diminishes brand autonomy perception and reduces customers’ intention to book directly. Brand autonomy perception positively influences direct booking intention and acts as a significant mediator in the relationship between OTA dependence and direct booking behaviors. These results highlight the strategic necessity for boutique villas to strengthen direct digital channels and reinforce authentic brand narratives to counterbalance OTA standardization. In experiential destinations such as Bali, enhancing brand autonomy is essential to maintain differentiation, improve customer trust, and support sustainable distribution strategies.
THE ROLE OF BRAND AWARENESS AS A MEDIATOR OF THE EFFECT OF CONTENT MARKETING AND INFLUENCER MARKETING ON PURCHASE DECISION AT MILLY JADE Valmai, Michelle Letitia`; Padmalia, Metta
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 10 No specialissue (2026): Vol. 10, Special Issue, 2026
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v10ispecialissue.19412

Abstract

This study aims to examine the role of brand awareness in mediating the relationship between content marketing and influencer marketing on purchase decisions at Milly Jade. The research variables consist of independent variables, namely content marketing and influencer marketing; the dependent variable, namely purchase decision; and the mediating variable, namely brand awareness. This study employs a quantitative research method, with data processing conducted using Structural Equation Modeling (SEM) - Partial Least Square (PLS). The sampling technique used is purposive sampling, with a questionnaire instrument utilizing a Likert scale. The population of this study consists of Milly Jade's online shop customers. The sample for this study includes 210 respondents who purchased Milly Jade products. The results of the study indicate that content marketing affects purchase decision, influencer marketing affects purchase decision, and brand awareness partially mediates the effect of content marketing and influencer marketing on purchase decision.
Pentingnya Transmisi Nilai Founder pada Family Business Bidang Kesehatan Irawan, Catherine Marcia; Padmalia, Metta; Gideon, Andrea
Journal of Economics and Management Scienties Volume 8 No. 3, June 2026 (Accepted)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/jems.v8i3.397

Abstract

Family business research generally focuses on succession issues, while the transmission of founder values—particularly in the healthcare context—remains relatively underexplored, despite the intuition that healthcare relies heavily on trust, clinical-patient ethics, and professionalism. Organizational culture serves as a mechanism for institutionalizing founder values, maintaining consistency of service identity, professional quality, and patient trust across generations, and enabling organizational intentions to occur without the founder's direct involvement. This study aims to explore how organizational culture/founder values ​​are constructed, transmitted, and interpreted across generations in a healthcare family business. The study employs a social constructivism paradigm with a qualitative case study approach. Data were collected through semi-structured interviews with the founder, successor, second-born child, and senior manager, and analyzed using open-axial-selective coding and reflexive thematic analysis. The findings identify three core values—compassion, integrity, and excellence—that manifest interconnectedly in the clinical, business, and leadership domains. These values ​​are not mechanically replicated but rather reproduced and reinterpreted according to generational roles and contexts, ultimately becoming institutionalized as organizational culture. This process allows the organization to maintain its service identity, professional quality, and patient trust, even as the founder begins to withdraw from direct involvement.
The Influence of Transgenerational Succession Intention on Succession Planning: The Moderating Role of Relationship Quality Between Family CEO and Successor Abdillah, Humaidatul; Metta Padmalia
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 10 No 2 (2026): IJEBAR: Vol. 10, Issue 2, June 2026
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v10i2.19254

Abstract

This study examines the effect of transgenerational succession intention on the level of succession planning in family businesses in Indonesia by incorporating the quality of the relationship between the family CEO and the successor as a moderating variable. Grounded in socioemotional wealth theory and relational systems theory, this research posits that the combination of an orientation toward preserving socioemotional wealth and a high-quality incumbent–successor relationship will foster more formal and structured succession planning. A quantitative approach is employed through a survey of members of the UC Family Business Community using purposive sampling of 200 respondents, with data collected via an online questionnaire using a five-point Likert scale and analyzed with PLS-SEM in SmartPLS. The findings show that all constructs exhibit adequate validity and reliability, and that both transgenerational succession intention and relationship quality have a positive and significant effect on the level of succession planning. Furthermore, high relationship quality strengthens the influence of transgenerational succession intention on succession planning, underscoring the importance of simultaneously managing transgenerational motivation and emotional professional relationships to ensure sustainable succession planning in family businesses.
TRANSMISI NILAI KEPEMIMPINAN ANTARGENERASI: STUDI PEMAHAMAN WARISAN PENDIRI CIPUTRA Yohanes Santoso; Metta Padmalia; Andrea Gideon
Journal of Economic, Bussines and Accounting (COSTING) Vol. 9 No. 2 (2026): Journal of Economic, Bussines and Accounting (COSTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/zq4ka510

Abstract

Studi ini meneliti bagaimana para penerus dalam Grup Ciputra menafsirkan kembali dan mempertahankan nilai-nilai kepemimpinan kewirausahaan yang diperkenalkan oleh mendiang pendirinya, Dr. Ir. Ciputra. Meskipun nilai-nilai IPE—Integritas, Profesionalisme, dan Kewirausahaan—secara formal diinstitusionalisasikan, keberlanjutannya bergantung pada bagaimana para penerus menerjemahkan prinsip-prinsip ini ke dalam praktik nyata di sepanjang transisi generasi. Dengan menggunakan desain interpretatif kualitatif yang didasarkan pada teori pembuatan makna, penelitian ini menggunakan wawancara tidak terstruktur dengan empat pemimpin senior yang secara langsung dibimbing oleh Ciputra. Temuan mengungkapkan tiga proses yang saling terkait yang membentuk transmisi nilai: paparan pengalaman terhadap praktik pendiri, interpretasi reflektif yang menghasilkan makna kepemimpinan bersama, dan perwujudan nilai-nilai dalam pengambilan keputusan sehari-hari. Kontribusi utama adalah identifikasi hutang budi sebagai mekanisme relasional-moral yang memperdalam komitmen dan memperkuat internalisasi nilai-nilai pendiri, memperluas literatur suksesi dan warisan pendiri yang ada. Studi ini menawarkan model berbasis praktik tentang transmisi nilai kepemimpinan antar generasi dan menyoroti implikasi manajerial untuk merancang pembelajaran berbasis pengalaman, menumbuhkan kepemimpinan yang terwujud, dan memupuk iklim relasional yang mendukung keberlanjutan dalam usaha keluarga.
Determinasi Keputusan Alumni Melanjutkan Studi di Universitas Asal: Peran Niat sebagai Mediasi Motivasi, Citra, dan Persepsi Kualitas Institusi Rehulina Desviora Sitepu; Metta Padmalia
Journal of Economics and Management Scienties Volume 8 No. 3, June 2026 (Accepted)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/jems.v8i3.470

Abstract

This study aims to analyze the factors influencing alumni decisions to pursue postgraduate studies by emphasizing the mediating role of intention. This research is motivated by a gap in previous studies, which generally position institutional image as a primary factor in higher education selection, yet remain limited in examining decisions to continue studies within the same institution, particularly in the context of alumni who already have direct experience with the institution. In addition, the declining proportion of alumni continuing their studies at their alma mater further underlines the importance of this study. A quantitative approach was employed, with data collected through a survey of 105 undergraduate alumni from a private university in East Java. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that study motivation and perceived institutional quality have a significant effect on the intention to pursue further studies, while institutional image does not have a significant effect. Furthermore, intention significantly influences the decision to pursue postgraduate studies, whereas the direct effects of study motivation, institutional image, and perceived institutional quality on the decision are not significant. These findings indicate that intention plays an important mediating role in the decision-making process to pursue further studies. The study suggests that higher education institutions should focus more on enhancing student motivation and engagement rather than relying solely on institutional image.
THE INFLUENCE OF CORPORATE IMAGE ON CONSUMER PURCHASE INTENTION WITH TRUST AS A MEDIATING VARIABLE IN THE NEW PRODUCT LAUNCHING (NPL) GENTLE GEN AT MAYORA INDAH TBK COMPANY Ayu Roulina Natalida Simorangkir; E. Elia Ardyan; Metta Padmalia
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 2 (2026): April
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.19971682

Abstract

Currently, the FMCG industry is experiencing increasing competition, which encourages businesses/companies to continuously seek innovation, particularly through the introduction of new products. However, many new products fail due to a lack of differentiation and a lack of initial consumer demand. Corporate image is a key factor in determining the success of a new product launch. This is important because a positive public image can influence public opinion and foster consumer trust. This study focuses on PT Mayora Indah Tbk, emphasizing the introduction of the Gentle Gen liquid detergent product launched in 2022 as a strategic business move to market for a new product. The purpose of this study is to determine how corporate image influences consumer purchasing intentions, with trust acting as a mediating variable. This study uses a quantitative methodology using an online questionnaire survey. The sample was selected using purposive sampling, with respondents meeting requirements such as being at least 18 years old, making purchasing decisions for household goods, and having a basic understanding of the Mayora brand or Gentle Gen products. Using SmartPLS 4.0 software, data collected from a minimum of 100 respondents will be analyzed using Partial Least Squares (PLS). It is predicted that the research findings will demonstrate a beneficial and substantial impact of corporate reputation on consumer purchase intentions, both directly and indirectly through the trust variable. It is expected that the trust variable will function as a mediating element that strengthens this relationship. From an academic perspective, this study will explain the function of trust as a mediator in new product introductions in FMCG companies in Indonesia. This study provides useful insights for Mayora's marketing plan to increase the market success of Gentle Gen from a realistic perspective.
Pengaruh Kualitas Produk Dan Kualitas Layanan Yang Dimediasi Oleh Perceived Value Terhadap Keputusan Pembelian Kembali Di Restoran Agojas Pakuwon Trade Center Surabaya Alicia Reyceline Hosea; Metta Padmalia
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 7 No. 4 (2026): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v7i4.10692

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kualitas produk dan kualitas layanan terhadap keputusan pembelian kembali, dengan perceived value sebagai variabel mediasi pada Restoran AGOJAS Pakuwon Trade Center Surabaya. Fenomena yang melatarbelakangi penelitian ini adalah meningkatnya persaingan dalam industri kuliner, khususnya di pusat perbelanjaan modern, sehingga restoran dituntut untuk menjaga kualitas produk, meningkatkan layanan, dan menciptakan nilai yang dirasakan pelanggan agar mampu mempertahankan loyalitas konsumen. Penelitian ini menggunakan pendekatan kuantitatif dengan teknik purposive sampling. Data dikumpulkan melalui penyebaran kuesioner kepada 170 responden yang pernah melakukan pembelian dan makan langsung di Restoran AGOJAS dalam tiga bulan terakhir. Analisis data dilakukan menggunakan SmartPLS melalui pendekatan Partial Least Square Structural Equation Modeling (PLS-SEM). Hasil penelitian menunjukkan bahwa kualitas produk dan kualitas layanan berpengaruh positif dan signifikan terhadap perceived value. Selain itu, perceived value terbukti berpengaruh positif dan signifikan terhadap keputusan pembelian kembali. Perceived value juga memediasi secara signifikan hubungan antara kualitas produk dan kualitas layanan terhadap keputusan pembelian kembali. Temuan ini menegaskan bahwa nilai yang dirasakan pelanggan menjadi faktor kunci yang memperkuat pengaruh kualitas terhadap loyalitas pelanggan, terutama di tengah persaingan restoran yang semakin dinamis.
Co-Authors Abdillah, Humaidatul Adi Kurniawan Yusup Agoes Tinus Lis Indrinanto Alicia Reyceline Hosea Aloisius Calvin Mazzarello Andhika Widjojo Andrea Gideon Andrea Gideon Annisa Aisyah Fayola Ardiansyah, Topan Asta Ayu Susanti Ayu Roulina Natalida Simorangkir Bambang Sugiyono Agus Purwono Carolina Mustikarini Charistantya Tegar Aganta Charly Hongdiyanto Christina Sudyasjayanti Christina Whidya Utami Damelina B. Tambunan Daniel Kurniawan Deandra Vidyanata Devi Vionita Wahanadie Dewanta, Yunus Hani Dewi M. Immanuel Dewi M. Immanuel Dewi Mustikasari Immanuel E. Elia Ardyan Elia Ardyan Ernantyo, Yosef Evandro Fachruroji, Tiara Musdhalifah Fahrul Riza Fazza, Diniar Mufrihatul Finolda, Finolda Finolda, Finolda George Reinhart Changi Gladys Greselda Gosal Guntur Gunawan Guntur Gunawan Hanan, Radinka Ravee Hans Chandra Sandjaya Harisma, Ainun Hartono Hartono Hendro Susanto Immanuel, Dewi M. Indrianto , Agoes Tinus Lis Indrinanto, Agoes Tinus Lis Intan Ramadania Hartono Putri Irantha Hendrika Kenang Irawan, Catherine Marcia Joshua, Davin Junko Alessandro Junko Alessandro Effendy Karidhana, I Wayan Aditya Siddhanta Kelvianto Kusuma Kevin Simon Kezia Melodia Adiprasetya Krismi Budi Sienatra Kuarizmi, Arief Betta Laemonta, Jordyanto Hermanus Laij Victor Effendy Lexi Pranata Budidharmanto Liliana Dewi Lintang, Shinta Ayu Maria Dini Gilang Prativi Maria Dini Gilang Prativi Muljono, Andreas P. Nisa, Puspayani Olivia Agatha Puspa Negara, Arani R. P. Hutadjulu, Rebecca Rehulina Desviora Sitepu Riesyah Putri Auliyah Rismawati, Rismawati Sitepu Romauli Nainggolan Roos Kities Andadari Sienatra, Krimsi Budi Sofia Umari Stanley Santosa Kamadjaja Stefany Stefany Teofilus Teofilus Teofilus, Teofilus Thiasyura, Honey Gabrielle Tiffany Angwar Tony Antonio Valmai, Michelle Letitia` Wendra Hartono Winarjo, Alexander Jevan Wongso, Nikolas Yensen Fernando Wijaya Yohanes Santoso Yosef Evandro Ernantyo Yoseva Maria Yuli Kartika Dewi