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All Journal Ekuitas: Jurnal Pendidikan Ekonomi MUDRA Jurnal Seni Budaya Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan International Journal of Community Service Learning Journal Of Management Science (JMAS) Jurnal Ilmiah Profesi Pendidikan Enrichment : Journal of Management Jurnal Manajemen Perhotelan dan Pariwisata Jurnal Inovasi Penelitian Berajah Journal Destinesia : Jurnal Hospitaliti dan Pariwisata Siwayang Journal: Publikasi Ilmiah Bidang Pariwisata, Kebudayaan, dan Antropologi Publikasi Ilmiah Bidang Pengabdian Kepada Masyarakat (SIKEMAS) Journal of Innovation in Management, Accounting and Business SWARNA Jurnal Ilmiah Hospitality Management Jurnal Abdi Masyarakat Jurnal Ilmiah Pariwisata dan Bisnis Paradoks : Jurnal Ilmu Ekonomi Journal of Business on Hospitality and Tourism Journal of Innovative and Creativity Ekuitas Jurnal Pnedidikan Ekonomi SWARNA: Jurnal Pengabdian Kepada Masyarakat E-Amal: Jurnal Pengabdian Kepada Masyarakat Bumi: Jurnal Hasil Kegiatan Sosialisasi Pengabdian Kepada Masyarakat Alamtana Jurnal Ragam Pengabdian Pariwisata

Nyoman Surya Wijaya

Institut Pariwisata Dan Bisnis Internasional

Author-ID : 1378324

Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Other

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Peningkatan Kompetensi Perangkat Desa Tegal Harum dan Pengelola BUMDes Miko Andi Wardana; Denok Lestari; Nyoman Surya Wijaya; Komang Shanty Muni Parwati; Bagus Wahyu Nirmala
Jurnal Abdi Masyarakat Vol. 2 No. 2 (2022): Agustus
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (670.422 KB)

Hingga sampai saat ini, kompetensi petugas desa atau perangkat desa berupaya meningkatkan kompetensi sebagai dasar pelayanan kepada masyarakat serta berbagai data menyebut bahwa sebagian besar BUMDes masih sebatas berdiri dan belum memiliki aktivitas usaha yang menghasilkan. Tujuan Pengabdian Kepada Masyarakat (PKM) ini adalah meningkatkan kompetensi dari perangkat desa terkait teknologi digital dan pengelola BUMDes pada proses pemasaran yaitu digital marketing. Metode yang digunakan dalam kegiatan ini adalah metode ceramah, diskusi, tanya jawab dan pendampingan terkait pemanfaatan media social terkait branding pada perangkat desan dan digital marketing untuk pengelola BUMDes. Materi pelatihan yang diberikan mencakup pengelolaan industri dikomparasikan dengan dengan kondisi terkini sesuai kemampuan yang dibutuhkan oleh perangkat desa dan kondisi persaingan terkini yang dihadapi oleh BUMDes “Puspa Harum Sejahtera”. Peserta workshop literasi digital dan pengelolaan BUMDes ini terdiri atas kepala desa, sekretaris desa, perangkat desa tegal harum dan pengelola BUMDes “Puspa Harum Sejahtera” Desa Tegal Harum Kecamatan Denpasar Barat Kota Denpasar Bali. Hasil yang dicapai dari program pengabdian kepada masyarakat (PKM) ini adalah meningkatnya pengetahuan dan ketrampilan perangkat pemerintah desa dan pengelola BUMDes dalam pengelolaan digital marketing BUMDes “Puspa Harum Sejahtera”.

Building A Comprehensive Customer Satisfaction Model In Retail Business: A Conceptual Approach Putu Laksmita Dewi Rahmayanti; I Wayan Suartina; Nyoman Surya Wijaya; Miko Andi Wardana; Komang Sumerta
Enrichment : Journal of Management Vol. 12 No. 3 (2022): August: Social Science, Economics
Publisher : Institute of Computer Science (IOCS)

The purpose of this study is to build a comprehensive model of customer satisfaction. This research is an exploratory research through literature review. The analysis of the existing literature leads to the formulation of eight (8) research hypotheses. The findings of this study indicate that customer satisfaction is determined by product quality, service quality, perceived price fairness, promotion, distribution, brand image, attitudes, and customer experience. This research integrates in one conceptual model various variables that affect customer satisfaction which were previously studied separately. The influence and interaction of all the variables studied can explain what variables determine customer satisfaction. The results of the research in the form of a new comprehensive conceptual model can also be used as a consideration for retail businesses in increasing customer satisfaction.

Analysis Of The Influence Of Digitality Aspects On Employee Performancein The Field Of Hospitality In Gianyar Regency, Bali I Made Darsana; Nyoman Surya Wijaya
Enrichment : Journal of Management Vol. 12 No. 3 (2022): August: Social Science, Economics
Publisher : Institute of Computer Science (IOCS)

The rise of employee layoffs is one of the impacts of the COVID-19 pandemic. This happens in all business fields, including hospitality. Hotel business managers must be able to adapt to this situation, one of which is by applying a relevant HR management model to be applied in the digitalization era. Based on this review, it aims to analyze the influence of digitalization aspects (digital leadership, digital collaboration, digital skills) on employee performance in the hospitality sector in Gianyar Bali Regency. This research is a quantitative study with data collection techniques through questionnaires distributed to 100 hotel employees in Gianyar Bali Regency. The results of the study conclude that employee performance is influenced by aspects of digitalization consisting of digital leadership, digital collaboration, and digital skills. Digital skills are also influenced by digital leadership, but not by digital collaboration. This research can be a recommendation for the government and hotel managers in compiling a relevant human resource management model to be applied in the new normal era.

PENGARUH KOMPETENSI DAN KOMUNIKASI TERHADAP KINERJA KARYAWAN DI ADIWANA ARYA VILLA Nyoman Surya Wijaya; Ni Kadek Bella Milena
Jurnal Inovasi Penelitian Vol 3 No 8: Januari 2023
Publisher : Sekolah Tinggi Pariwisata Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47492/jip.v3i8.2415

In the midst of the current development of the tourism industry, hotels are required to continue to improve their services to be able to compete amid the rapidly growing growth of hotels and other accommodations. Employee performance is an aspect that can affect the course of the tourism industry, so it is important for accommodation businesses to pay attention to factors that can improve employee performance. This study aims to determine the effect of competence and communication on employee performance at Adiwana Arya Villa partially. The research period starts from February to July 2022. The data collection techniques used are observation, interviews with three employees from different departments, literature study, and distributing questionnaires to a sample of 43 respondents. The respondents were taken using the saturated sample technique or using the entire population as the research sample. The results of the questionnaire were then analysed quantitatively, including: validity test, reliability test, classical assumption test, multiple linear regression analysis, hypothesis testing through t test, and analysis of the coefficient of determination (R2). The results showed that: (1) competence has a positive and significant effect on employee performance with a sig value of 0.000 <0.05. (2) Communication has a positive and significant effect on employee performance with a sig value of 0.000 <0.05. The coefficient of determination is 95.1%, while the remaining 4.9% is influenced by other factors not examined in this study.

Influence of leadership and loyalty on employee performance at royal regantris kuta during the covid-19 pandemic Nyoman Surya Wijaya; Kadek Fricilya Aryantika; I Made Darsana
Junal Ilmu Manajemen Vol 6 No 1 (2023): January: Management Science and Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmas.v6i1.204

This is quantitative research conducted to examine the effect of leadership and loyalty on employee performance at Royal Regantris Kuta during the COVID-19 pandemic. The sample used was 32 people using the saturated sampling method consisting of all employees of the Royal Regantris Kuta. Data collected with likert scale questionnaire given to all samples, interviews and document recording. The data analysis technique used classicalassumption, coefficient of determination, multiple linear regression, T test and F test. The results are: (1) leadership variables had a significant positive effect on employee performance; (2) loyalty variable has a significant positive effect on employee performance; and (3) leadership and loyalty variables show simulant effect on employee performance.

Pengaruh Pendidikan Kepemimpinan, Soft Skill dan Motivasi Terhadap Kinerja Karyawan Hotel di Kota Denpasar I Made Darsana; Nyoman Surya Wijaya; I Gusti Made Sukaarnawa; Ronald N Girsang; Tommy Ferdian
Jurnal Ilmiah Profesi Pendidikan Vol. 8 No. 1b (2023): April
Publisher : Fakultas Keguruan dan Ilmu Pendidikan, Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jipp.v8i1b.1311

Pengaruh Online Review dan Citra Merek terhadap Niat Menginap Wisatawan di Hotel The Haven Legian Sharon Charmelita Budiarto; Kadek Wiwik Handayani; Ni Made Dwila Santi; Kadek Agus Wira Antara; Putu Laksmita Dewi Rahmayanti; Nyoman Surya Wijaya
Destinesia : Jurnal Hospitaliti dan Pariwisata Vol 4, No 2: Maret 2023
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jd.v4i2.2820

Covid-19 has had a major impact on the tourism sector. The hospitality industry is one of the most significant contributions to the Indonesian economy. One of the hospitality companies in Bali is Hotel The Haven. The Haven Hotel is a commercial establishment providing lodging, meals and other for guest service. However, currently the industry hospitality is already in recovery. This study aims to explain the effect of online review and brand image to stay intentions at The Haven Hotel. The type of research used is associative research, with sampling using non- probability techniques with purposive sampling method, on respondents who are tourist visitors to The Haven Hotel Legian. Quantitative data analysis technique uses linear regression with SPSS 25.0 software. The results of this study provide several conclusions, online review has a positive and insignificant effect on intention to stay, and brand image has a positive and significant effect on intention to stay.

THE ROLE OF TOURISM DESTINATION AND HUMAN RESOURCES IN SUSTAINABLE TOURISM IMPLEMENTATION IN INDONESIA Nyoman Surya Wijaya; Komang Trisna Pratiwi Arcana; I Wayan Eka Sudarmawan
Journal of Business on Hospitality and Tourism Vol 5, No 2 (2019): Journal of Business on Hospitality and Tourism
Publisher : Institut Pariwisata dan Bisnis Internasional

The development of world tourism experienced a surge in tourist arrivals both international and domestic. Developments, the share of the global tourism market and new opportunities to serve the middle class is growing rapidly. The group of potential domestic tourists are expected to ensure that tourism remains a strategic sector in the national development agenda. Indonesia is very much has a very attractive tourist destination, and Bali in particular, of course, strongly felt the impact of the surge in tourist arrivals. Readiness of Tourism Human Resources are needed to support the sustainable tourism program.

ORGANIZATION CULTURE, COMPETENCY, COMPENSATION, JOB SATISFACTION AND LECTURER LOYALTY Nyoman Surya Wijaya; I Made Darsana; I Wayan Pantiyasa; I Nyoman Gede Astina
Journal of Business on Hospitality and Tourism Vol 4, No 1 (2018): Journal of Business on Hospitality and Tourism
Publisher : Institut Pariwisata dan Bisnis Internasional

The synergy between tourism education institutions with the government is important to equate the perception that tourism as an independent science is a pride and a challenge for tourism college, including the International Bali Institute of Tourism (STPBI), which organizes vocational education programs. The role of the lecturer becomes very important in this stage. The problems in this research are 1). Does the organizational culture, competence, and compensation affect the job satisfaction of lecturers at STPBI 2). Does the job satisfaction, organizational culture, competence, and compensation affect the loyalty of lecturers at STPBI. This research uses a quantitative approach with Partial Least Square (PLS) analysis tools. The result are, organizational culture, competence, and compensation have positive and significant impact on the job satisfaction of lecturers. Job satisfaction, organizational culture and compensation have positive and significant impact on lecturers' loyalty. However, competence has no significant effect on lecturer's loyalty.

PELATIHAN MENINGKATKAN KEMAMPUAN INOVASI PENGERAJIN PERAK SKALA MIKRO Nyoman Surya Wijaya; A. A. Ayu Arun Suwi Arianty; I Gst Ayu Melistyari Dewi; I Gusti Ayu Eka Suwintari
SWARNA: Jurnal Pengabdian Kepada Masyarakat Vol. 2 No. 10 (2023): SWARNA: Jurnal Pengabdian Kepada Masyarakat, Oktober 2023
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi 45 Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/swarna.v2i10.950

Pengabdian ini untuk membantu kelompok pengerajin perak skala mikro di Desa Celuk, Sukawati Kabupaten Gianyar Bali dalam mengatasi 1) Kurangnya pengetahuan mitra mengenai kemampuan inovasi; 2) Kurangnya pengetahuan mengenai pemasaran secara online. Berdasarkan masalah yang diidentifikasi maka kegiatan pengabdian masyarakat ini bertujuan untuk memberikan solusi agar dapat memperkecil persoalan yang dihadapi dengan memberikan bantuan pengetahuan dan keterampilan kepada peserta dalam hal peningkatan kemampuan inovasi dan pemasaran menggunakan media sosial. Metode survey digunakan pada PKM ini, yaitu partisipatory rural apprasial (PRA), Pelatihan, Pendampingan, dan Monitoring. Tujuannya adalah untuk meningkatkan mutu produk dari segi tampilan dan kegunaan, serta meningkatkan penjualan secara online melalui media sosial.

Co-Authors A. A. Ayu Arun Suwi Arianty A.A. Ayu Arun Swi Arianti Amanta, Ni Made Jovita Amara, Ni Made Dwi Arianty, A. A. Ayu Arun Suwi Bagus Putu Wahyu Nirmala Daviki, Valencia Army Denok Lestari Febianti Firlie Lanovia Gede Eka Wahyu Gede, Yoga Kharisma Pradana Gunawan Gunawan Haryanto , I Made Ady I Gst Ayu Melistyari Dewi I Gusti Ayu Eka Suwintari I Gusti Made Sukaarnawa I Gusti Made Sukaarnawa I Made Budiarsa I Made Darsana I Nyoman Gede Astina I Nyoman Gede Astina, I Nyoman Gede I Nyoman Sudiarta I Wayan Eka Mahendra I Wayan Eka Sudarmawan I Wayan Suartina Ismail , Deden Kadek Agus Wira Antara Kadek Ayu Ekasani Kadek Fricilya Aryantika Kadek Wiwik Handayani Ketut Purnaya, I Gusti Komang Sumerta Komang Sumerta Komang Trisna Pratiwi Arcana Komang Trisna Pratiwi Arcana Kosala , I Ketut Hery Kuntariati , Utik Laksmita Dewi Rahmayanti, Putu Made Darsana Made Darsana, I Moh Agus Sutiarso Nengah Dasi Astawa, I Nengah Landra Ni Kadek Bella Milena Ni Komang Nariani Ni Made Dwila Santi Ni Made Sri Rahayu Ni Nyoman Kerti Yasa Ni Putu Herni Susanti Ni Wayan Rena Mariani Nirmala, Bagus Wahyu Nurwijayanti Pantiyasa , I Wayan Pantiyasa, I Wayan Parta , I Ketut Wira Parwati, Komang Shanty Muni Pratama, I Putu Agus Putu Laksmita Dewi Rahmayanti Putu Laksmita Dewi Rahmayanti Putu Sabda Jayendra Putu Wibby Prasetya Rahmayanti, Putu Laksmita Dewi Ronald N Girsang Saksiari , Luh Made Saputra , I Made Agus Dwika Yadnya Ambara Sari , Intania Cahaya Semara, I Made Trisna Sharon Charmelita Budiarto Suadnyana, I Wayan Sudarmawan, I Wayan Eka Sudiarta, Nyoman Sukaarnawa, I Gusti Made Suprapto , I Nyoman Arto Syahnur Said Tommy Ferdian Wardana, Miko Andi Widhyadanta, I Gede Dirga Surya Arya Widiantara, I Ketut Agus Wirawan , Putu Eka Wirawan, Gede Agus Satria Wiyasha , Ida Bagus Made Yani, Ni Wayan Mega Sari Apri Yoga Yuniadi Yuliantari , Ni Putu Eka

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